The document provides guidance for successfully delivering an adult training seminar. It emphasizes the importance of preparation in the 11 hours before the event, including preparing the room and materials. It stresses that the first impression is critical and is formed by the prepared environment, the presenter's competence and warmth. The document also discusses communication dynamics in a group, including fears, roles and problem-solving, as well as the need to create a secure atmosphere for learning. Overall, the key aspects are thorough preparation, a positive first impression through non-verbal communication, and understanding group dynamics to achieve the seminar's goals.

1. DeliveryDelivery of aof a
training seminartraining seminar
for adultsfor adults
R. Koncevičienė
Šakiai, 30 November 2017

2. 11 hour allotted before the eventhour allotted before the event
to make it successfulto make it successful::
• To evaluate the suitability of the auditorium
and prepare the furniture
• To prepare the technical devices
• To Lay out the extra materials
• To prepare the environment
• To prepare the necessary notes
• To see to the equipment of the room
• To concentrate

3. The first impression isThe first impression is
made bymade by::
• appropriately prepared place of work
• competence demonstrated
• awareness of the subject revealed
• ability to establish and maintain relations
• inner positivity, ‘warm’ attitude
• appearance as part of non-verbal communication

4. TaskTask
Helpers and hindrances
of communication

5. communicationcommunication
(after Watzlavik)(after Watzlavik)
4 AXIOMS:
1.Communication begins from the first minute
2.Communication proceeds on the level of content
and feelings
3.Specific vocabulary is used

6. What is the participantWhat is the participant
afraid ofafraid of??

7. What is happening in theWhat is happening in the
groupgroup??

8. The beginning of theThe beginning of the
eventevent
The aim of the of the seminar is at the beginning of
the seminar to create a harmonious atmosphere,
with no fear
If it does not happen in the first half of the day, the
aims of the seminar are hardly achievable!
(Birkelbihl)

9. The beginning of successfulThe beginning of successful
communicationcommunication
 The trainer of the course:
Is aware of the goal of the event
Is able to choose the style of training
With a friendly attitude
Takes participants as they are
Demonstrates competence, takes
responsibility
Creates atmosphere secure for work and
communication
Keeps eye contact

11. The needs of the participantThe needs of the participant
Physiological
Security
Social
Respect
Self-realisation
Secondary
needs
Primary
needs

12. The dynamics of the group/1The dynamics of the group/1
 The processes of the dynamics:
Deciding on sympathies/antipathies
Search for the like-minded
Fight for status
Search for your own role
Perception that the aims which may
change will have to be sought

13. The dynamics of the group/2The dynamics of the group/2
 Before the group solve their own problems, they will
not learn anything
 The level of integration in the group– the behaviour
that the group demonstrate to the trainer
 When the people become a group, they try to test the
potency of the trainer

14. Talk in pairsTalk in pairs::
The percentage you would allot
when passing the message to the:
1.WORDS ....... ?
2.TONE OF VOICE ....... ?
3.BODY LANGUAGE ...... ?

15. Passing of the ‘message’ in:Passing of the ‘message’ in:
(A.Mehrabian)(A.Mehrabian)
 Words 7 %
 Tone of voice 38 %
 Body language 55 %
100 %

16. Comunication inComunication in
auditoriumauditorium
• Voice (sound level, pace, moduliation,
stressing, pauses)
• Hands
• Eyes
• Moving around the auditorium
• Position of the trainer
• Visual devices

17. Every seminar consists ofEvery seminar consists of
three partsthree parts::
1. INTRODUCTION – preparation (15 %)
2. BODY – the use of all learning possibilities (80 %)
3. FINAL PART, CONCLUSION – foresees the further
learning possibilities (5 %)
A a A2

18. ConclusionConclusion
• The success of the seminar depends on the
preparation.
• The first impression is important.
• Emotional communication is more important than
the subject of the seminar.
• Use not only verbal, but non-verbal body language.
• Have in mind that dynamic processes go on in the
group.
• The group do not learn until personal problems are
solved.
• Be sure - PROBLEMS are unavoidable.