The Tata Business Excellence Model (TBEM) is designed to help Tata Group companies assess and improve their processes and performance through a structured framework. It aims to enhance stakeholder value, maximize effectiveness, and facilitate organizational learning by aligning various improvement initiatives. The model emphasizes key values such as leadership, strategic planning, customer focus, and workforce engagement.

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Tata Business Excellence Model

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What is Business Excellence Model?
Business Excellence Models are used by companies to assess and improve
their work processes and performance. Several companies wanted help in
which improvement initiatives to implement and assist them on their
business excellence journey. It is an overarching framework for managing
and aligning multiple improvement initiatives within a company.

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What is Tata Business Excellence Model(TBEM)?
The Tata Business Excellence Model was created to deliver strategic direction and drive
business improvements at the Tata group. Aimed at enabling Tata group companies
capture the best global business processes and practices, the business excellence
assessment model invests Tata group companies with the inherent dynamism to evolve
and keep pace with ever-changing business performance parameters.
Objectives:
• To enhance value for all stakeholders and contribute to marketplace success
• To maximise enterprise-wide effectiveness and capabilities
• To deliver organisational and personal learning

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TBEM’s Core values and Concepts
Leadership
Strategic planning
Customer focus
Measurement, analysis and knowledge management
Workforce focus
Operations focus
Business results

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