Tara McPhee is an experienced travel consultant focused on delivering excellent customer service. She has over 15 years of experience in customer service roles, including as a daycare provider, liquor dispatch officer, and waitress. She has strong communication, computer, and organizational skills and is adept at balancing the needs of multiple clients.

1. TARA MCPHEE
116 Edgedale Drive NW, Calgary, AB T3A 2R5 | C: 403-919-8268 |
mcpheetara@yahoo.ca
Summary
Hard-working, experienced Travel Consultant focused on customer satisfaction. Dedicated to
delivering the highest quality service to every client. Reliable and conscientious.
Energetic, motivated travel consultant who is highly organized and skilled at balancing the
needs of clients in both personal and professional capacities.
Skills
-Great customer service skills, and communication skills
-Fast paced and efficient worker, multitask and can work solo or in a team
-Computer, phone, fax, and photocopy skills
Accomplishments
I have been promoted several times in a job position, and told I am a hard worker. I often go
above and beyond tasks asked of me to better suit the company, and feel like I am pulling my
weight for my company.Achevied honour roll in college, and strive to continue to do my best to
be a success.
Experience
Daycare home provider
12/2005 to 09/2014
Daycare Home
Calgary, AB
I ran my own daycare home. I took care of 8 kids with the responsibility of meals, daily
activities such as, preschool, teaching and learning skills. Enforced safety procedures in
accordance with facility policies and government regulations.
Liquor Dispatch/ Office Secretary
04/2003 to 11/2005
Marshall Trucking
Calgary, AB
I was responsible for handling the truck lineup for liquor delivery for all 300+ liquor stores in
Calgary. Also dealing with
theAGLC liquor strikes and upset customers. Within a few months I was doing the job of two
employees, and running the office including air freight and ground freight.
Waitress

2. 07/1999 to 04/2002
Husky House Downtown
Calgary, AB
I was responsible for taking and placing orders. Dealing with Cash, Debit, and Credit, and
using POS systems. I was promoted quickly to head waitress which lead me to train new
employees, as well as data entry in the evenings.
Education and Training
Diploma: Travel and Tourism
2015
CDI College
• World Destinations, Client Counseling, Salesmanship, Tours, Travel Agency,
Operations, Domestic Ticketing, International Ticketing, Airline Reservation
Systems (Sabre, Apollo). Professional Skills, Career and Employment
Strategies.
• Microsoft Office 2013- MS word, MS Excel, MS PowerPoint, MS Access,
MS Outlook.
Calgary, AB, Canada
High School Diploma
1999
Martin Collegiate
Regina, SK, Canada