Carmen Kuhmayer is an experienced Administrative Professional with over 15 years of experience providing administrative support and customer service to various organizations. She has strong technical skills in Microsoft Office, PeopleSoft HCM ERP, AdPoint CRM, and Tradesware. In her current role as Administrative Field Service Coordinator at Wiehler Mechanical, her responsibilities include processing payroll, vendor invoices, work orders, permits, and providing administrative assistance. Previously she worked as an Office Administrator at Lakeland College, where she supported student services and processed student records. She also has experience in account management, sales, and marketing from roles at Newcap Radio, Metro News, and Telus.

1. Carmen L. Kuhmayer Page 1
CARMEN L. KUHMAYER 403.863.1124  lj.carmen@gmail.com
815 78 Avenue NW Calgary AB T2K 0S6 www.linkedin.com/in/ckuhmayer
Motivated and reliable Administrative Professional dedicated to providing outstanding service to
internal and external stakeholders with proven organization, communication and relationship building
skills.
TECHNICAL SKILLS
 Advanced training in Microsoft Office, PeopleSoft HCM ERP, AdPoint CRM, Tradesware
 Well versed on both PC and Mac platforms
 Typing: 60 – 70 wpm
RELEVANT EXPERIENCE
Administrative Field Service Coordinator
Wiehler Mechanical – Calgary, AB
 Approve payroll hours in Tradesware, process mobile work order submissions each morning
 Review Office email account for builder emails; file emails as read in appropriate folders
 Print, receive and enter vendor & supplier invoices to Tradesware; file to accounting
 Keep worker’s schedules updated; approve work orders for billing upon scheduling work
 Process and invoice cost-plus jobs & non-billable invoices
 Provide drawings, specs and work orders to workers to ensure preparedness prior to their
arriving at job site
 Assist with shipping and receiving
 Pull permits and inspections as required
Office Administrator
Lakeland College – Lloydminster, AB
 Student Services Officer in the Office of the Registrar for 3+ years
 Provided exceptional customer service as the first point of contact by communicating correct and
vital information as well as resolving student concerns calmly and professionally
 Prepared, distributed, collected and filed enrollment paperwork, adhering strictly to FOIP policies
 Posted and distributed information, announcements, policies and policy changes to students as
directed by the Registrar/Dean of Student Services in conjunction with the Dean of Financial Aid
 Processed and issued current student and alumnae documentation (transcripts, diplomas,
confirmation of enrollment, academic standing letters) using PeopleSoft and Microsoft Office
 Created, updated, audited and archived all student records as per accreditation standards
 Assisted with the creation, implementation and maintenance of various forms, documents and
systems for tracking and monitoring student activities, including: contracts, contact information,
attendance records, progress reports, grades, student surveys and student evaluations
 Issued academic standing letters and confirmation of enrollment documents; tracked changes in
student academic standing

2. Carmen L. Kuhmayer Page 2
Account Management / Sales / Marketing
Newcap Radio | Metro News | Telus – Calgary, AB
 7+ years servicing existing accounts, cultivating new accounts by planning and organizing daily
work schedule
 Adjusted content of sales presentations, tailoring presentations to client/potential client
 Created activity and results reports, such as daily call reports, weekly work plans and monthly and
annual territory analyses using CRM Adpoint
 Monitored competition by gathering current marketplace information on pricing, products &
services, merchandising techniques, etc.
 Recommended changes in products or service by evaluating results and competitive developments
 Maintained professional and technical knowledge by attending educational workshops, reviewing
professional publications, establishing personal networks, participating in professional societies
 Provided historical records by maintaining records on area and customer sales
EDUCATION
Administrative Professionals Conference, Niagara Falls 2010
 4-day training for tools, techniques and best practices to help achieve optimal productivity.
Courses included: Strengthening Your Strengths, From Reactive to Proactive, Professionalism in
the Workplace and Beyond, & various key note speakers and team building seminars
Business and Marketing (individual courses), Athabasca University, 2008
Courses included: Third world Economics, International Business, Sociology, Consumer Relations,
Economic Development, Business Management
Global Tourism & Marketing Diploma, Medicine Hat College, 2002