We are living in a different era. The way we drive a change has fundamentally changed. World's leading charities have cited ICT and Data Science as some of the leading drivers of their success.
Are you with us?
Zuora CEO, Tien Tzuo, kicks off Subscribed 2015 with a powerful keynote addressing the global impact Subscriptions are making on businesses, consumers and technology. He sites leaders in the industry as Disruptors (Box), Mavericks (Xplornet), Change-Agents (Fairfax Media), and Reinventors (Adobe). And lastly, a focus on the Industry that is the poster-child for digital transformation, IoT.
This document discusses the opportunity for developers in the small business cloud market. It notes that while currently 37% of US small businesses use cloud-based solutions, that number is expected to rise to 78% by 2020, representing a major opportunity. Small business owners spend significant time online managing their businesses, including tasks like communications, customer relationships, and accounting. The document highlights QuickBooks Online as the leading platform, and encourages developers to create apps that integrate with it to help small businesses run their operations more efficiently. It provides research findings on small business hardware/software use and willingness to spend on new solutions.
NPS (Net Promoter Score) is a metric used to measure customer satisfaction and loyalty. It categorizes customers as Promoters, Passives, or Detractors based on how likely they would be to recommend a company to others. The NPS is simply the percentage of Promoters minus the percentage of Detractors. Many large, well-known companies use NPS to improve customer experience and focus on increasing Promoters and decreasing Detractors. Implementing an NPS system requires organizational commitment to prioritizing customer loyalty and taking action based on feedback.
1. The document discusses 10 top mobile trends for 2016. It begins by explaining that the trends focus on things that will impact organizations in terms of revenue, customer satisfaction, and mobile investments. Most of the trends are evolutionary rather than revolutionary.
2. The top 10 trends are then listed and described briefly. The number one trend is putting customer experience first. Other trends include re-inventing business models for mobile, security and privacy concerns, real solutions from IoT, omni-channel experiences, accelerating innovation through partnerships, evolving development tools, changing mobile ad formats, putting data to action, and finding purpose for wearables.
3. The document concludes by encouraging the reader to review the trends and take practical
201609 - Money Magazine - Keep one step aheadKate Mather
The document discusses several important areas for small businesses to regularly review in order to ensure ongoing success. It recommends reviewing business plans and strategies, team members and skills, technology and communication needs, cash flow and expenses, and social media presence and strategies. Regular reviews in these key areas can help businesses address any issues, stay competitive, and continue to grow and thrive over time.
The document discusses how managed service providers (MSPs) can adopt DevOps methodologies to better serve customers. DevOps emphasizes collaboration between development and IT operations teams to speed up improvements through automation and integration. MSPs should focus on automating processes and engaging customers early to adapt to their changing needs. Applying a DevOps mindset can help MSPs deliver applications and services faster while improving quality and customer satisfaction. The article provides examples of how DevOps practices like automation and collaboration can benefit MSPs and their customers.
Swiftnlift Announces digital marketing agencies in Singapore 2021Swiftnlift
With the purpose (or vision or mission) of Building A Better Internet, our suite of reusable products and services helps our customers build, secure, and deliver responsive e-commerce websites, customized web solutions, enterprise-grade mobile apps in less time.
Zuora CEO, Tien Tzuo, kicks off Subscribed 2015 with a powerful keynote addressing the global impact Subscriptions are making on businesses, consumers and technology. He sites leaders in the industry as Disruptors (Box), Mavericks (Xplornet), Change-Agents (Fairfax Media), and Reinventors (Adobe). And lastly, a focus on the Industry that is the poster-child for digital transformation, IoT.
This document discusses the opportunity for developers in the small business cloud market. It notes that while currently 37% of US small businesses use cloud-based solutions, that number is expected to rise to 78% by 2020, representing a major opportunity. Small business owners spend significant time online managing their businesses, including tasks like communications, customer relationships, and accounting. The document highlights QuickBooks Online as the leading platform, and encourages developers to create apps that integrate with it to help small businesses run their operations more efficiently. It provides research findings on small business hardware/software use and willingness to spend on new solutions.
NPS (Net Promoter Score) is a metric used to measure customer satisfaction and loyalty. It categorizes customers as Promoters, Passives, or Detractors based on how likely they would be to recommend a company to others. The NPS is simply the percentage of Promoters minus the percentage of Detractors. Many large, well-known companies use NPS to improve customer experience and focus on increasing Promoters and decreasing Detractors. Implementing an NPS system requires organizational commitment to prioritizing customer loyalty and taking action based on feedback.
1. The document discusses 10 top mobile trends for 2016. It begins by explaining that the trends focus on things that will impact organizations in terms of revenue, customer satisfaction, and mobile investments. Most of the trends are evolutionary rather than revolutionary.
2. The top 10 trends are then listed and described briefly. The number one trend is putting customer experience first. Other trends include re-inventing business models for mobile, security and privacy concerns, real solutions from IoT, omni-channel experiences, accelerating innovation through partnerships, evolving development tools, changing mobile ad formats, putting data to action, and finding purpose for wearables.
3. The document concludes by encouraging the reader to review the trends and take practical
201609 - Money Magazine - Keep one step aheadKate Mather
The document discusses several important areas for small businesses to regularly review in order to ensure ongoing success. It recommends reviewing business plans and strategies, team members and skills, technology and communication needs, cash flow and expenses, and social media presence and strategies. Regular reviews in these key areas can help businesses address any issues, stay competitive, and continue to grow and thrive over time.
The document discusses how managed service providers (MSPs) can adopt DevOps methodologies to better serve customers. DevOps emphasizes collaboration between development and IT operations teams to speed up improvements through automation and integration. MSPs should focus on automating processes and engaging customers early to adapt to their changing needs. Applying a DevOps mindset can help MSPs deliver applications and services faster while improving quality and customer satisfaction. The article provides examples of how DevOps practices like automation and collaboration can benefit MSPs and their customers.
Swiftnlift Announces digital marketing agencies in Singapore 2021Swiftnlift
With the purpose (or vision or mission) of Building A Better Internet, our suite of reusable products and services helps our customers build, secure, and deliver responsive e-commerce websites, customized web solutions, enterprise-grade mobile apps in less time.
Intuit offers developers an unmatched opportunity to build useful apps for 1.5M global QuickBooks customers. We want developers to know what problems to solve for.
We offer customers best-in-class apps to help run their business so they can focus on doing what they love.These global insights from the U.S., Canada, U.K. and Australia look at app
adoption in these key markets, how small businesses are using apps and the value they are seeing in their app integrations.
Furthermore, it explores trigger points for small businesses not using apps and what the key drivers are in encouraging them to use apps for their business.
This document describes a real estate company that offers agents multiple streams of passive income through referrals and building a team. It mentions benefits like health insurance, office space, productivity tools, and clothing lines to promote the brand. The company aims to enhance agents' quality of life by providing resources while allowing them to continue their current work. It positions itself as innovative and on the cutting edge of real estate.
Digital Darwinism: An Interview with Brian Solis, Global Innovation Evangelis...Brian Solis
Under pressure to act fast during the pandemic, businesses sped up their digital transformation plans, compressing their timetables from years into months. Now they face the next phase of evolution, what digital prophet Brian Solis calls the “novel economy”. For businesses to adapt and thrive, says Solis, they must take a more profound and humanistic approach to transformation.
Audio Interview: https://www.customerfirstthinking.ca/digital-darwinism-an-interview-with-brian-solis-global-innovation-evangelist-salesforce/
‘Small Business Success in the Cloud,’ describes the impact of cloud technology as it is progressively adapted by more and more small businesses – moving from an initial focus on efficiency gains, to the emergence of new models of business, through broad-based saturation across business and society.
The report is the first in a new ‘Dispatches from the New Economy’ research series, a comprehensive research project exploring the ways economic, technology and social shifts will shape the future of small business success. The series builds on a ten year partnership between Emergent Research and Intuit tracking trends in small business.
This document provides a disclaimer and overview of an event discussing the people agenda for digital transformation in insurance. It includes an agenda with panels on the future of work, digital culture, talent acquisition, and talent development. There is also information on upcoming TDI awards and how to provide feedback on the event. The panels discuss challenges such as retaining talent and the need for learning and development opportunities, as well as solutions like developing employees and internal mobility. Contact details are provided for follow up.
The document provides information about setting up a mobile app for an accounting firm. It discusses how most clients now use mobile devices and apps to manage their finances, making it important for accounting firms to have a mobile presence. Not having an app could make firms replaceable as software companies directly engage with clients. The document outlines the benefits an app could provide firms, such as improved communication, marketing and client services. It also reviews pricing options and provides a special discounted offer for firms that sign up immediately after the presentation.
ONPASSIVE
BRIDGING AI AND BUSINESSES GLOBALLY
The world today is running fast. And this rat-race is so competitive that we all want to be ahead of everyone. What if you had ‘something’ that would boost your growth towards success and give you an upper hand in life without having to do anything?
Always wondered about ways to simplify life and work? How about some tools that could do this for your business? Amplify your business gigantically with ONPASSIVE’s predictive, intelligent business automation platform.
Sing Up today
trimurl.co/0znhRwZ
Service is changing and becoming even more central to the customer experience. Content can play a key role in delivering a better service to customers and adding value across the entire customer experience. Join us to find out how your brand can evolve its service proposition and use content to serve your customers even better.
From the super-slick to the luxury, this presentation explores the new faces of service and the role content can play in both, before going onto explore how brands can turn conversations into super examples of service.
This was presented by the Strategy team of content marketing agency, Seven, at their recent event, Future Think: The Future of Service.
To keep informed and up-to-date about upcoming events and insight from Seven, please contact our Strategy Director, kevin.sutherland@seven.co.uk or visit: www.seven.co.uk/subscribe.
Futurice's Lean Service Creation for Productizedmirkka länsisalo
The document discusses the concept of Lean Service Creation, which combines elements of design thinking, agile development, and lean startup. It emphasizes an iterative process of building, measuring, and learning to create products and services. Key aspects include understanding customer needs through interviews, rapidly prototyping ideas, and engaging customers for feedback to iterate designs. The goal is to solve meaningful problems for customers in an efficient way through collaboration and an experimental mindset.
Dominic Bortolussi's Lean startup lessons Jason Gendreau
What are important things to consider when trying to run a lean startup? Dominic Bortolussi, founder of The Working Group, shares his strategy in a slide show presented during the 2014 Funding Roadshow.
This document appears to be from a presentation by Mortgage Coach on their products and services. It discusses how Mortgage Coach can help loan officers by:
1) Increasing conversion rates and referrals by helping loan officers deliver more accurate quotes and manage their sales process.
2) Improving compliance by providing transparency and consistency in the quoting process.
3) Providing success coaches and tools like their EDGE product to help loan officers develop habits that deliver an excellent borrower experience and maximize their business potential.
Testimonials are included that discuss how Mortgage Coach has helped increase business metrics and given competitive advantages to companies that use their products.
Digital Customer Service- A World of Intelligent Connections & Conversations.PDFInes Guzman
Mobile and social technologies have reshaped customer service over the past ten years by providing digital channels for customers to resolve issues faster and more conveniently. Looking ahead, artificial intelligence, speech recognition, augmented reality, and the internet of things will further transform customer service according to the document. Key themes of this transformation include changing the balance of power to favor customers, focusing on preventing problems rather than just solving them, enhancing digital channels like messaging services, and expanding the role of customer service into new areas like marketing and product development.
Is this the death of customer satisfaction surveys for Government?Ray Poynter
Government agencies continue to spend significant amounts on primary data collection to explore customer or client satisfaction at either a transactional or broader service experience level. This data is then rightly used to identify insights into how the experience can either be improved or undertaken in a more efficient manner.
We believe the end of primary data collection for customer satisfaction is well within sight. Many Government agencies themselves – particularly those that deliver large scale services to the Australian community – are already drowning in data. Yet there remains a view that further primary data collection is needed to measure & understand the customer experience.
Recent advancements in AI technology will revolutionise customer experience tracking for Government agencies in the very near future. Advancements in sentiment analysis technology will see the vast amounts of passive data already held by Government – in both voice and written form – used to track customer satisfaction in close to real time. And not just using a sample of interactions or transactions – across every single interaction point. This will have significant time and cost advantages to Government, as well as ending the survey impost currently placed on time poor service recipients.
This presentation forms part of of the online Festival of NewMR webinar series. Presented by James Wunsch from Faster Horses.
Top 10 machine learning startups in 2021 edition 2Swiftnlift
The Heu Technologies Pvt Ltd is a platform for Artificial Intelligence solutions that empowers ventures to upgrade their business by solving challenging problems and enhancing them. We evaluate each business idea and come up with the best proposals that add value to their customers and clients using AI.
100% cloud: Your action plan for success Intuit Inc.
This document outlines Ian Fletcher's presentation on moving accounting practices to 100% cloud-based systems by 2020. The presentation covers the benefits of cloud computing, challenges facing accounting practices, and an immediate action plan for practices. The plan is to have all clients on cloud-based software, collect fixed monthly fees, offer additional advisory services, and increase profitability by 2020. Practices are advised to set a 3-year vision, train all staff on cloud software, convert their own systems, hold meetings to explain changes, research apps, and market to clients to convert them to the cloud. An education and marketing plan outlines using social media, letters, emails and demos to promote cloud benefits and convert clients. Practices are told to
The BAD Toolkit brings together agile methods to solve problems under a community driven framework and we'd like to tell you a bit more about the thinking behind it.
Come along and join other Agile enthusiasts and talk about the BAD toolkit and speak to the founders in person.
Zuora CMO, David Gee, kicks off Subscribed 2016 in Sydney with a powerful keynote addressing the global impact the Subscription Economy is making on businesses, consumers, and technology. He shares the stage with Michael Addison, Group Manager at Energy Australia, and Danny Gravell, CIO at Sensis.
Lessons Learned When Monetizing Subscription ServicesZuora, Inc.
Monika Saha, VP of Product Marketing for Zuora, the world’s leading provider of subscription billing, commerce, and finance solutions, outlines how to design your subscription pricing growth journey, select pricing variables, and maintain a healthy pace of pricing and packaging innovation.
Most sales pitches suck. Why? Because they are all about you instead of focusing on the client and their needs. Here is what you can do to change and make them better. Be a Blue Lobster and stand out.
Intuit offers developers an unmatched opportunity to build useful apps for 1.5M global QuickBooks customers. We want developers to know what problems to solve for.
We offer customers best-in-class apps to help run their business so they can focus on doing what they love.These global insights from the U.S., Canada, U.K. and Australia look at app
adoption in these key markets, how small businesses are using apps and the value they are seeing in their app integrations.
Furthermore, it explores trigger points for small businesses not using apps and what the key drivers are in encouraging them to use apps for their business.
This document describes a real estate company that offers agents multiple streams of passive income through referrals and building a team. It mentions benefits like health insurance, office space, productivity tools, and clothing lines to promote the brand. The company aims to enhance agents' quality of life by providing resources while allowing them to continue their current work. It positions itself as innovative and on the cutting edge of real estate.
Digital Darwinism: An Interview with Brian Solis, Global Innovation Evangelis...Brian Solis
Under pressure to act fast during the pandemic, businesses sped up their digital transformation plans, compressing their timetables from years into months. Now they face the next phase of evolution, what digital prophet Brian Solis calls the “novel economy”. For businesses to adapt and thrive, says Solis, they must take a more profound and humanistic approach to transformation.
Audio Interview: https://www.customerfirstthinking.ca/digital-darwinism-an-interview-with-brian-solis-global-innovation-evangelist-salesforce/
‘Small Business Success in the Cloud,’ describes the impact of cloud technology as it is progressively adapted by more and more small businesses – moving from an initial focus on efficiency gains, to the emergence of new models of business, through broad-based saturation across business and society.
The report is the first in a new ‘Dispatches from the New Economy’ research series, a comprehensive research project exploring the ways economic, technology and social shifts will shape the future of small business success. The series builds on a ten year partnership between Emergent Research and Intuit tracking trends in small business.
This document provides a disclaimer and overview of an event discussing the people agenda for digital transformation in insurance. It includes an agenda with panels on the future of work, digital culture, talent acquisition, and talent development. There is also information on upcoming TDI awards and how to provide feedback on the event. The panels discuss challenges such as retaining talent and the need for learning and development opportunities, as well as solutions like developing employees and internal mobility. Contact details are provided for follow up.
The document provides information about setting up a mobile app for an accounting firm. It discusses how most clients now use mobile devices and apps to manage their finances, making it important for accounting firms to have a mobile presence. Not having an app could make firms replaceable as software companies directly engage with clients. The document outlines the benefits an app could provide firms, such as improved communication, marketing and client services. It also reviews pricing options and provides a special discounted offer for firms that sign up immediately after the presentation.
ONPASSIVE
BRIDGING AI AND BUSINESSES GLOBALLY
The world today is running fast. And this rat-race is so competitive that we all want to be ahead of everyone. What if you had ‘something’ that would boost your growth towards success and give you an upper hand in life without having to do anything?
Always wondered about ways to simplify life and work? How about some tools that could do this for your business? Amplify your business gigantically with ONPASSIVE’s predictive, intelligent business automation platform.
Sing Up today
trimurl.co/0znhRwZ
Service is changing and becoming even more central to the customer experience. Content can play a key role in delivering a better service to customers and adding value across the entire customer experience. Join us to find out how your brand can evolve its service proposition and use content to serve your customers even better.
From the super-slick to the luxury, this presentation explores the new faces of service and the role content can play in both, before going onto explore how brands can turn conversations into super examples of service.
This was presented by the Strategy team of content marketing agency, Seven, at their recent event, Future Think: The Future of Service.
To keep informed and up-to-date about upcoming events and insight from Seven, please contact our Strategy Director, kevin.sutherland@seven.co.uk or visit: www.seven.co.uk/subscribe.
Futurice's Lean Service Creation for Productizedmirkka länsisalo
The document discusses the concept of Lean Service Creation, which combines elements of design thinking, agile development, and lean startup. It emphasizes an iterative process of building, measuring, and learning to create products and services. Key aspects include understanding customer needs through interviews, rapidly prototyping ideas, and engaging customers for feedback to iterate designs. The goal is to solve meaningful problems for customers in an efficient way through collaboration and an experimental mindset.
Dominic Bortolussi's Lean startup lessons Jason Gendreau
What are important things to consider when trying to run a lean startup? Dominic Bortolussi, founder of The Working Group, shares his strategy in a slide show presented during the 2014 Funding Roadshow.
This document appears to be from a presentation by Mortgage Coach on their products and services. It discusses how Mortgage Coach can help loan officers by:
1) Increasing conversion rates and referrals by helping loan officers deliver more accurate quotes and manage their sales process.
2) Improving compliance by providing transparency and consistency in the quoting process.
3) Providing success coaches and tools like their EDGE product to help loan officers develop habits that deliver an excellent borrower experience and maximize their business potential.
Testimonials are included that discuss how Mortgage Coach has helped increase business metrics and given competitive advantages to companies that use their products.
Digital Customer Service- A World of Intelligent Connections & Conversations.PDFInes Guzman
Mobile and social technologies have reshaped customer service over the past ten years by providing digital channels for customers to resolve issues faster and more conveniently. Looking ahead, artificial intelligence, speech recognition, augmented reality, and the internet of things will further transform customer service according to the document. Key themes of this transformation include changing the balance of power to favor customers, focusing on preventing problems rather than just solving them, enhancing digital channels like messaging services, and expanding the role of customer service into new areas like marketing and product development.
Is this the death of customer satisfaction surveys for Government?Ray Poynter
Government agencies continue to spend significant amounts on primary data collection to explore customer or client satisfaction at either a transactional or broader service experience level. This data is then rightly used to identify insights into how the experience can either be improved or undertaken in a more efficient manner.
We believe the end of primary data collection for customer satisfaction is well within sight. Many Government agencies themselves – particularly those that deliver large scale services to the Australian community – are already drowning in data. Yet there remains a view that further primary data collection is needed to measure & understand the customer experience.
Recent advancements in AI technology will revolutionise customer experience tracking for Government agencies in the very near future. Advancements in sentiment analysis technology will see the vast amounts of passive data already held by Government – in both voice and written form – used to track customer satisfaction in close to real time. And not just using a sample of interactions or transactions – across every single interaction point. This will have significant time and cost advantages to Government, as well as ending the survey impost currently placed on time poor service recipients.
This presentation forms part of of the online Festival of NewMR webinar series. Presented by James Wunsch from Faster Horses.
Top 10 machine learning startups in 2021 edition 2Swiftnlift
The Heu Technologies Pvt Ltd is a platform for Artificial Intelligence solutions that empowers ventures to upgrade their business by solving challenging problems and enhancing them. We evaluate each business idea and come up with the best proposals that add value to their customers and clients using AI.
100% cloud: Your action plan for success Intuit Inc.
This document outlines Ian Fletcher's presentation on moving accounting practices to 100% cloud-based systems by 2020. The presentation covers the benefits of cloud computing, challenges facing accounting practices, and an immediate action plan for practices. The plan is to have all clients on cloud-based software, collect fixed monthly fees, offer additional advisory services, and increase profitability by 2020. Practices are advised to set a 3-year vision, train all staff on cloud software, convert their own systems, hold meetings to explain changes, research apps, and market to clients to convert them to the cloud. An education and marketing plan outlines using social media, letters, emails and demos to promote cloud benefits and convert clients. Practices are told to
The BAD Toolkit brings together agile methods to solve problems under a community driven framework and we'd like to tell you a bit more about the thinking behind it.
Come along and join other Agile enthusiasts and talk about the BAD toolkit and speak to the founders in person.
Zuora CMO, David Gee, kicks off Subscribed 2016 in Sydney with a powerful keynote addressing the global impact the Subscription Economy is making on businesses, consumers, and technology. He shares the stage with Michael Addison, Group Manager at Energy Australia, and Danny Gravell, CIO at Sensis.
Lessons Learned When Monetizing Subscription ServicesZuora, Inc.
Monika Saha, VP of Product Marketing for Zuora, the world’s leading provider of subscription billing, commerce, and finance solutions, outlines how to design your subscription pricing growth journey, select pricing variables, and maintain a healthy pace of pricing and packaging innovation.
Most sales pitches suck. Why? Because they are all about you instead of focusing on the client and their needs. Here is what you can do to change and make them better. Be a Blue Lobster and stand out.
El documento describe la importancia del rol del docente en el proceso de enseñanza-aprendizaje desde los inicios de la educación de cada individuo. Explica que el docente desempeña un papel fundamental en la construcción del conocimiento de los estudiantes y en guiar su desarrollo físico, intelectual y humano a través de experiencias educativas significativas. Además, destaca que una pedagogía y estrategias efectivas por parte del docente, así como el desarrollo de valores, pueden conducir al éxito acadé
El documento trata sobre la dinámica de grupos aplicada y la estructura y cohesión grupal. Aborda conceptos como qué es un grupo, tipos de grupos, cohesión, estructura y dinámica. Presenta datos históricos sobre el origen del estudio de los grupos y aportes de psicólogos como Allport, Lewin y Benne. También define principios básicos para la aplicación de dinámicas de grupo y enlaces a sitios web con más información sobre estos temas.
امنیت سامانه های کنترل صنعتی واسکادا-Industrial Control Systems SecurityMahdi Sayyad
امنیت سامانه های کنترل صنعتی و اسکادا
در این ارائه مباحث پیرامون امنیت سامانه های کنترل صنعتی و SCADA مورد بررسی قرار خواهد گرفت. همچنین چالش ها و ضرورت های امنیت این سامانه های بیان می گردد.
سیستم های کنترل صنعتی نقش حیاتی در زندگی و حفظ بقای انسان دارند و به خطر افتادن امنیت آن ها منجر به خطرات جبران ناپذیر و سهمگین می گردد.
Espa o e g nero na compreens_o do processo sa_de-doen_a da mulherThales Viegas
Este documento discute como a visão do materialismo histórico e dialético pode fornecer uma compreensão mais abrangente do processo saúde-doença da mulher, articulado com a noção de espaço social historicamente construído. Aborda como o espaço é produto das relações sociais de produção e como o processo saúde-doença é determinado pela inserção da mulher em classes sociais e condição de gênero. Ilustra as reflexões com dados sobre determinantes sociais do perfil reprodutivo de mulheres atendidas em unidades de
سیر تحول عملیات از ابتدا تا کنون
در این اسلایدها سعی شده است به صورت خلاصه تحولات عملیات را از ابتدای تا کنون بررسی کرده و به صورت دقیق تر تحولات در زمینه فرآیند محوری به بررسی گذاشته شود.
http://www.managementsys.ir/
This document discusses the differences between client-side rendering and server-side rendering and their impact on search engine optimization (SEO). Client-side rendering means content is generated by JavaScript on the client-side/browser, so search engines cannot see it, negatively impacting SEO. Server-side rendering generates content on the server and sends fully rendered HTML to browsers, allowing search engines to index content. Isomorphic JavaScript is an alternative that renders content both client-side and server-side to improve performance and SEO. The document recommends determining whether to use server-side rendering or isomorphic JavaScript going forward to balance SEO and performance.
Todd Carpenter gave a presentation on the importance of metadata at the AAP-PSP Annual Meeting in Washington DC. He discussed how metadata is critical for discovering and accessing content online as it allows users to browse and search when they cannot physically access materials. Well-managed metadata using standards helps users find relevant information while poorly managed metadata complicates discovery and is more expensive. Carpenter emphasized the importance of identifiers for authors, subjects and content and recommended standards like ORCID, LCSH and ONIX.
La fisiología respiratoria es una rama en la fisiología humana que se enfoca en el proceso de respiración, tanto externa, captación de oxígeno (O2) y eliminación de dióxido de carbono (CO2), como interna, utilización e intercambio de gases a nivel celular
This document provides 50 memorable quotes from SXSW 2015 on a variety of topics related to technology, social media, marketing and business. Some of the key themes that emerge from the quotes include the impact of social media and how it has changed communication; the importance of storytelling and creating engaging content; the speed of technological change and new trends like the Internet of Things, quantified self and more personalized transportation options like Uber and Lyft.
Innovative Pricing and Packaging StrategiesZuora, Inc.
Learn key marketing strategies for accelerating subscription business growth and hear best practices first-hand from businesses that have done it. Learn how to use pricing and packaging as a strategic weapon to increase customer acquisition, value per customer and reduce churn.
- BlackBerry 10 will provide a powerful gaming platform through its dual-core processor, HD display, social features like BBM and Scoreloop integration, and deep operating system support for gaming.
- As a communications company, BlackBerry aims to make gaming a social experience by connecting players to their friends and allowing asynchronous multiplayer gameplay across devices.
- BlackBerry seeks to recruit game developers to its platform by highlighting BlackBerry 10's gaming capabilities and opportunities to integrate with BlackBerry's social networks and services.
This document describes a lightweight CRM called Volta that is designed for phone-centric businesses. It addresses common problems such as not knowing which customers to call, when to call them, or having call history across departments. Volta provides APIs to trigger phone calls to be added to call queues for different departments like billing, sales, and support. It can integrate with phone systems through a single line of JavaScript and provides caller ID, call history, and a per-minute pricing model starting at $99/month. The founding team previously worked at companies like YC, Microsoft, and Berkeley and is seeking $500K in funding to expand engineering, business development, and grow Volta.
Machine learning algorithms analyze large amounts of data to identify patterns and make predictions. There are two main types: supervised learning predicts outcomes based on historical labeled data, while unsupervised learning identifies structure in unlabeled data to group it into categories. Effective machine learning requires choosing the right algorithm for the specific data and application, and allows creating intelligent processes that generate useful predictions for a data-driven world.
Strategic Enabler: The New Healthcare CFOaccenture
Healthcare CFOs are pivoting to a more strategic and far-reaching role with data and analytics for pricing transparency and boosting revenues. Learn more: https://accntu.re/2UFsx39
Practical analytics john enoch white paperJohn Enoch
This document discusses using data analytics to provide value to businesses. It recommends starting with smaller, more manageable data sets and business intelligence (BI) projects that have clear goals and can yield quick wins, like analyzing travel costs. While big data holds promise, the author advises focusing first on consolidating existing data that is stuck in silos and using BI to improve processes and save costs in areas employees already know need improvement. Starting small builds skills for larger initiatives and ensures analytics provides practical benefits.
Sunil Jagani, President and CTO of AllianceTek, explains Big Data as techniques and initiatives to handle the fast-changing and ever-growing data that is too much for conventional technologies and applications to handle. He believes leveraging Big Data is the key to effective product development and formulating marketing strategies.
Designing Culture to Drive Customer Experience James Prentis
This document summarizes a presentation about using culture to drive customer experience. It discusses how culture is important to both employees and customers. An effective culture aligns employee and customer experiences around business strategy. There are two approaches to culture change - targeted interventions for specific issues, or holistic transformation. Behavioral science can identify root causes of behaviors and test targeted interventions through pilots before scaling changes. The presentation provides frameworks for diagnosing issues, designing interventions using concepts like choice architecture and social norms, deploying pilots, and measuring their impact.
This whitepaper aims to assist Chief Data Officers in promoting a data-driven culture at their
organization, helping them lead the enterprise on a digital transformation journey backed by
analytical insights.
In this issue, “The 20 Best Tech Companies to Work for in 2019” we’ve enlisted some such companies which have initiated an appreciable level of ethical standards in their organizations.
The document discusses the challenges of impact measurement for social enterprises. Traditional methods like randomized controlled trials are often too complex, time-consuming and expensive for early-stage social enterprises with limited resources. However, a new "lean data" approach developed by Acumen involves simple, low-cost data collection methods that can still provide high-quality impact data. For example, Acumen worked with an Indian ambulance company to survey customers using a short 10-question poverty survey, revealing valuable insights about who the company served. The lean data approach aims to make impact measurement practical and useful for resource-constrained social enterprises.
This document discusses the rise of big data and the relationship between data and human decision making. It argues that while data is valuable and contributes to decisions, human intelligence remains essential. Data can reveal insights and trends but final decisions will always be made by people, not algorithms. The document also stresses the importance of data literacy, privacy protections, open data policies, and public-private collaboration to ensure data's benefits are realized while addressing challenges.
This document discusses the importance of information governance for successful big data analytics projects. It notes that while structured data is usually well-managed, unstructured data which accounts for 90% of enterprise information often lacks proper governance. Without good governance of this unstructured data, big data projects are at risk of using low quality "bad data" which undermines the analysis. The document recommends information governance solutions to help organizations discover, categorize, and manage their unstructured information to ensure the data quality needed for valuable big data analytics outcomes.
Unveiling the Power of Data Analytics Transforming Insights into Action.pdfKajal Digital
Data analytics is the process of examining raw data to discover patterns, correlations, trends, and other valuable information. Its significance lies in its ability to transform data into actionable insights, ultimately leading to informed decision-making and improved business outcomes. From optimizing operational processes to enhancing customer experiences, data analytics offers a plethora of benefits across various sectors.
The document discusses best practices for promoting a data-centric culture from the bottom-up in organizations. It finds that to complement top-down leadership, employees at all levels should use data to set goals and track performance, receive training in data analysis, share data and compete with peers, and experiment with data to innovate. Fostering these bottom-up behaviors is necessary to fully transform a company into one that is truly data-driven.
Driving A Data-Centric Culture: A Bottom Up OpportunityPlatfora
The document discusses best practices for promoting a data-centric culture from the bottom-up in organizations. It finds that to complement top-down leadership, employees at all levels should use data to set goals and track performance, receive training in data analysis, share data and compete with peers, and experiment with data to innovate. Fostering these bottom-up behaviors is necessary to fully transform a company into one that is truly data-driven.
What Big Data Means for PR and Why It Matters to UsMSL
Invited to sit on a panel together with Paul Holmes at the PR Forum held in Bucharest March 26, Pascal shared thoughts about the Big Data tsunami which is deeply transforming marketing, communications and PR. What is "Big Data" exactly, what does it mean to businesses, why does it matter to us, and what potential issues could arise from it?
This white paper: Analyzes the big data revolution and the potential it offers organizations. Explores the critical talent needs and emerging talent gaps related to big data. Offers examples of organizations that are meeting this challenge head on. Recommends four steps HR and talent management professionals can take to bridge the talent gap.
Technology is not the Answer: Why "digital" is not the most important aspect ...Megan Hurst
Shortly after its establishment in 1970, researchers at Xerox Parc invented the personal computer, complete with graphical user interface, windows, icons and a mouse. Yet, Xerox completely failed to successfully market and sell the personal computer and is still today known for making photocopiers and mainframes. In 1975, an employee at Kodak built the first digital camera. In 2012, Kodak filed for bankruptcy, having had its photographic film business disrupted by competitors invested heavily in promoting the "new" technology of digital photography. So why do large organizations (including academic institutions) fail to evolve with the times? And what is your strategy for supporting evolution and innovation in your organization? How do you adapt to and benefit from change and new ideas? In 2018, Athenaeum21 was commissioned to conduct an environmental scan of how and why digital strategies in a range of organizations succeed, and also why they "fail." We define "digital strategy" as "a plan of action for the adoption of institutional processes and practices to support and/or transform the organization and culture to effectively and competitively function in an increasingly digital world." Our research included a literature review, web review, and interviews with thought leaders and practitioners in digital transformation and digital skills-building in higher education, non-profits, and corporations. The report we produced provides examples of successful practices undertaken by organizations actively managing digital transformation and benefiting from their investments in innovation in Canada, the United States and Europe, as well as examples of so-called "failed" digital strategies. The answers as to why digital strategies succeed or fail are complex, but all hinge on six key elements that we identified during the research: 1. People, 2. Culture, 3. Leadership, 4. Organizational Alignment, followed by 5. Data, and 6. Technology. We will present our findings and model, with examples of how and why people, culture, leadership, and organizational alignment are more important for digital transformation than data and technology. We would like to have a robust discussion of how this model fits with your own local context.
In February of 2019, the Policy Lab (of the Digital Government Policy and Innovation branch) reported on the work they've been doing towards finalising an AI Ethics framework.
Similar to Taking Non Profits and Charities to the Next Level using Data and Technology (20)
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
The Antyodaya Saral Haryana Portal is a pioneering initiative by the Government of Haryana aimed at providing citizens with seamless access to a wide range of government services
RFP for Reno's Community Assistance CenterThis Is Reno
Property appraisals completed in May for downtown Reno’s Community Assistance and Triage Centers (CAC) reveal that repairing the buildings to bring them back into service would cost an estimated $10.1 million—nearly four times the amount previously reported by city staff.
UN WOD 2024 will take us on a journey of discovery through the ocean's vastness, tapping into the wisdom and expertise of global policy-makers, scientists, managers, thought leaders, and artists to awaken new depths of understanding, compassion, collaboration and commitment for the ocean and all it sustains. The program will expand our perspectives and appreciation for our blue planet, build new foundations for our relationship to the ocean, and ignite a wave of action toward necessary change.
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
This report explores the significance of border towns and spaces for strengthening responses to young people on the move. In particular it explores the linkages of young people to local service centres with the aim of further developing service, protection, and support strategies for migrant children in border areas across the region. The report is based on a small-scale fieldwork study in the border towns of Chipata and Katete in Zambia conducted in July 2023. Border towns and spaces provide a rich source of information about issues related to the informal or irregular movement of young people across borders, including smuggling and trafficking. They can help build a picture of the nature and scope of the type of movement young migrants undertake and also the forms of protection available to them. Border towns and spaces also provide a lens through which we can better understand the vulnerabilities of young people on the move and, critically, the strategies they use to navigate challenges and access support.
The findings in this report highlight some of the key factors shaping the experiences and vulnerabilities of young people on the move – particularly their proximity to border spaces and how this affects the risks that they face. The report describes strategies that young people on the move employ to remain below the radar of visibility to state and non-state actors due to fear of arrest, detention, and deportation while also trying to keep themselves safe and access support in border towns. These strategies of (in)visibility provide a way to protect themselves yet at the same time also heighten some of the risks young people face as their vulnerabilities are not always recognised by those who could offer support.
In this report we show that the realities and challenges of life and migration in this region and in Zambia need to be better understood for support to be strengthened and tuned to meet the specific needs of young people on the move. This includes understanding the role of state and non-state stakeholders, the impact of laws and policies and, critically, the experiences of the young people themselves. We provide recommendations for immediate action, recommendations for programming to support young people on the move in the two towns that would reduce risk for young people in this area, and recommendations for longer term policy advocacy.
karnataka housing board schemes . all schemesnarinav14
The Karnataka government, along with the central government’s Pradhan Mantri Awas Yojana (PMAY), offers various housing schemes to cater to the diverse needs of citizens across the state. This article provides a comprehensive overview of the major housing schemes available in the Karnataka housing board for both urban and rural areas in 2024.
AHMR is an interdisciplinary peer-reviewed online journal created to encourage and facilitate the study of all aspects (socio-economic, political, legislative and developmental) of Human Mobility in Africa. Through the publication of original research, policy discussions and evidence research papers AHMR provides a comprehensive forum devoted exclusively to the analysis of contemporaneous trends, migration patterns and some of the most important migration-related issues.
A Guide to AI for Smarter Nonprofits - Dr. Cori Faklaris, UNC CharlotteCori Faklaris
Working with data is a challenge for many organizations. Nonprofits in particular may need to collect and analyze sensitive, incomplete, and/or biased historical data about people. In this talk, Dr. Cori Faklaris of UNC Charlotte provides an overview of current AI capabilities and weaknesses to consider when integrating current AI technologies into the data workflow. The talk is organized around three takeaways: (1) For better or sometimes worse, AI provides you with “infinite interns.” (2) Give people permission & guardrails to learn what works with these “interns” and what doesn’t. (3) Create a roadmap for adding in more AI to assist nonprofit work, along with strategies for bias mitigation.
A Guide to AI for Smarter Nonprofits - Dr. Cori Faklaris, UNC Charlotte
Taking Non Profits and Charities to the Next Level using Data and Technology
1. Taking Non-Profits to the next level
Using Data and Technology
XTAGEAnalyze. Predict. Improve.
2. WE ARE LIVING IN A DIFFERENT ERA
BEFORE
Less data
Expensive computing
Relatively simpler issues
Fundraising simpler
TODAY
Increased data availability
Low cost computing
Complex multilayered issues
Fundraising difficult
NGOs need to react quicker
Privacy and Data Security
3. World’s leading NGOs and Non-Profit
organizations have cited ICT and Data
Science as some of the leading drivers
of their success.
4. Gates Foundation invested $80 million over the next three years to improve the way data is collected
and used to close gaps in gender equality at home, in the workplace, in society and in governance.
“Better data has the
power to save more
lives.
My field of global
development isn't
taking full advantage
of the power of data.”
Melinda Gates,
Co-Founder Gates Foundation
5. “The world’s biggest NGOs can’t continue to do business
as usual if we’re going to tackle the world’s major social
problems.
By gathering data on what’s not working and adopting
approaches proven to solve underlying problems, these
organizations can use their enormous scale and long
tradition of service to innovate and change the world.”
Source: How NGOs are using data to transform themselves
6. Using data, Habitat for Humanity realized
that simply building houses was not sufficient
to meaningfully address its mission of
eliminating the housing deficit. It would have
taken more than 100 years …
7. International Organization for Migration (IOM)
hosts a wonderful dashboard showing migration
flows globally. It includes recent trends, transit
routes, stranded, relocated, internally displaced,
missing. This helps IOM and other non profits to
plan their intervention with maximum efficiency.
8. CRY uses data analytics to streamline its donor-
management process. By understanding how
donors respond to different modes of
communication, CRY has been able to increase
their donor retention rate every year.
9. Harvard University epidemiologist
Caroline Buckee and her team
used location data from mobile
phones to understand the patterns
of people moving around in Kenya
and help stop malaria and other
diseases from spreading.
10. Inefficient
management of big
data costs the US
healthcare industry
between $100 billion
and $150 billion a
year in
administrative costs.
If the US health care industry were to transform its use of big data for
more efficiency and quality, the sector could create more than $300
billion in value every year – McKinsey Global Institute
12. DATA SCIENCE AND TECHNOLOGY FOR
SOCIAL GOOD IS HERE
The way we drive a change has fundamentally changed
13. SUCCESSFUL
NON PROFITS
ARE USING
DATA SCIENCE
AND
TECHNOLOGY
TO DRIVE THE
CHANGE
Better fundraising
opportunities
Clarity of thought
leading to increased
motivation &
leadership
Everyone is doing
what they are good
at
Minimal rework
Faster execution
Prioritize where to
spend
14. Timely insights, automation and privacy were
never that important as it is today.
Traditional tools might not be enough.
17. Fundraising
Donor acquisition & management, improving
donor lifetime value, cross donation, campaign
management, social media
Mobile Apps
Data Collection and management tools specific
to development needs
Dashboard & Reporting
Favorite tool for a number of NGO senior
management, M&E teams. Real time insights
for internal and external stakeholders
MIS
Easy access to every bit of data. Connected to
different sources. Important for taking
operational, tactical and strategic decisions
18. Predictive Analysis
Prioritize where to spend the funds and other
resources. Targeted intervention, Optimum
Impact. Find patterns and predict outcome.
Social Return on Investment
Assess financial, social and environmental
impact - calculate SROI value for the project or
the organization. Helps in internal decision
making and for pitching to funders
Program Monitoring
Keep a track of your projects and programs.
Automate repetitive tasks / housekeeping,
increased focus on intervention
19. ”Innovative, well articulated and integrity to
client's need sums up our experience working
with Xtage.
In our recent program at OXFAM India, Xtage
was hired for monitoring & evaluation and they
delivered quality products and services on time.
Certainly, business collaboration with Xtage will
be an asset in future.”
Samik Ghosh, Monitoring & Evaluation – Oxfam India
20. “Xtage has been our technology and analytics
partner for program implementation, monitoring
& reporting. Their standout quality is their
willingness to take up any challenge, within the
time and cost constraints, to ensure that we get
the best solutions for our pain points.”
Kanupriya Misra, Program Manager - Ark
21. “Thanks to Xtage, we can now use
the data generated from our
business to serve our clients better
and achieve operational efficiency
in real time.”
Vipin Pathak, Co-Founder & CEO - Care24
22. For any questions, feedback or to know more about
any specific case study or service offering, please
reach out to me.
Arijit Ganguly
Head of Strategy and Social Impact
Xtage Labs
Email | LinkedIn | Twitter
www.xtagelabs.com
Thank you.