This document describes a lightweight CRM called Volta that is designed for phone-centric businesses. It addresses common problems such as not knowing which customers to call, when to call them, or having call history across departments. Volta provides APIs to trigger phone calls to be added to call queues for different departments like billing, sales, and support. It can integrate with phone systems through a single line of JavaScript and provides caller ID, call history, and a per-minute pricing model starting at $99/month. The founding team previously worked at companies like YC, Microsoft, and Berkeley and is seeking $500K in funding to expand engineering, business development, and grow Volta.

2. Lightweight CRM For Phone Centric Businesses

3. Problem
- Which customers do I call?
- When do I call them?
- No call queue across departments and staff
- When people call back, no idea who they are
- Existing CRMs don’t work well with the phone

4. Problem
Call Customers:
... with expired credit cards
... who don’t upgrade free trial
... in the middle of a support ticket
... sales reps need to manage their calls
... this list goes on and on and on

6. Solution
Inbound or Outbound

7. Outbound
- API to trigger phone calls to be
added to queues

8. Outbound
- API to trigger phone calls to be
added to queues
Billing

9. Outbound
- API to trigger phone calls to be
added to queues
Billing
Sales

10. Outbound
Make these calls today...

11. Outbound

12. Outbound

13. Outbound

14. Outbound

15. Outbound

16. From Anywhere

17. Stays In Sync

18. Distribution
- Single-click plugins:

19. Inbound
Replace phone number with
one line of javascript

20. Caller ID

21. Call History

22. Revenue Model
Per Minute + Per User
$99/Month - 5 Users / 1,000 Minutes
$249/Month - 10 Users / 5,000 Minutes
$699/Month - 25 Users / 15,000 Minutes

23. Team
Patrick Stockwell Yuriy Omelchuck
Founder Engineer
Successful internet entrepreneur
since 1997
Michael Hoisie Fuad Bin Omar
Engineer Project Manager
YC, Microsoft, Scribd, Berkeley BS/Comp Sci - Khulna University
MBA/Finance - Dhaka University
Fattahul Alam
Engineer
BS/Comp Sci - Khulna University

24. Funding
$500K
- Expand local engineering team
- Business development
- Grow Volta

25. Volta
twitter.com/getvolta
angel.co/volta
patrick@getvolta.com