1. MAHENDRA A. BIJLANEY
 +919820765174/ (022) 28813606
 mahindra.bijlaney@gmail.com
 2B/63, Manali, Evershine Nagar, Malad (W), Mumbai-400064
Seeking Assignments in Administration with a growth oriented organization of repute.
EPITAPH
A progressive professional with Diploma in Travels & Tourism from India International Trade
Centre (IITC) in1996. Currently employed as a Manager In Administration & Human
Resources Significant experience in liaising with clients, (Corporate & Individuals) & other
external agencies to materialise the day to day requirements of the Processes. An effective
communicator with a flexible attitude and able to deal with people from varied business
strata.
AREA OF EXPERTISE
o Expertise in general administration issues pertaining to employee relations and routine
accounting & order processing.
o Skilful in communicating and convincing the customers and resolving their problem in
the best possible way.
o Filing all the details and recording accounts and payments mail out statements and
receipts to customers.
o Preparing & maintaining the monthly expense reports for the reference of the top
management.
o Co-ordination with Admin, Tech team, HR & Access control as per the requirement in
the process.
EMPLOYMENT
Apr’16-Present Hiranandani & Associates
o Working as a free lancer for personal discussions of financial products like Home
Loans and Mortgage Loans for financial Institutions like DHFL, Capital First &
Axis Bank.
o Preparing Reports in Detail for Personal Discussions done for the customers.
o Co-ordination with other staff and arranging the Personal Discussion Calls
accordingly.
Apr’14- Apr’16 Nirvana Motion Pictures LTD.
o Handling Joining Formalities, Completing the documentation and also explaining to the
company policies.
o Issuing Offer letters and confirmation letters to the new joinees.
o Maintaining and Marking the attendance useful while making the payroll & forwarding it
to the accounts department for further processing.
o Involved in the market research for the goods and services required for the company.
that also includes rate comparison.
o Handling day to day requirements of the staff right from stationery to maintaining the
leave data .
o Managed many local tie up’s with the stationery marts.

2. o Successful in doing corporate tie up’s with Bisleri and Airtel for PRI services.
o Also playing an important role in assisting the production team in moving the material
during the events.
o Managing and supervising the housekeeping staff.
o Played an important role in ‘India SME 100 Awards’. Also was handling Security
arrangements for Ministers, who were the guest at the award function.
May’08-Aug’13 First Source Solutions LTD.
o Managing and supervising housekeeping staff and Cafeteria vendors.
o Dealing with different categories of vendors as per the requirements of the process and
Making Rate Comparisons
o Issuing GRN (Goods Receive Note), PO (Purchases Order) and Work Completion
Certificate.
o Co-ordinating with the Corporate Admin and Tech Team as per the Process
Requirements.
o Maintaining Attendance and Access reports for the management and for the process
respectively.
o Co-ordinating and assisting HR in Joining and Attrition formalities.
o Arranging the floor Entertainment Activities.
o Played an important role during the Information Security and ISO Audit.
o Key player during the Client Visit on the floor.
o Maintaining and arranging for meal/gift Vouchers for the process.
o Answering customers queries with average handling time of 540 sec and 90% quality for
the service provider Vodafone UK.
o Been moved to Indexing and Disconnections for managing queues by transferring of
tickets to CSA.
Mar’07-April’08 WNS Global Services
o Handling customer issues related to reservations and was also Part of the five day check
team.
Sep’03-Feb’07 Kale Consultant Ltd.
o Handling the operations entailing implementing billing settlements plans &sales
processing plans for Qatar Airways.
Aug’02-Aug’03 Vijay Travels
o Dexterous in handling queries/ issues concerning passport and visas of the customers.
o Actively involved in meeting up with the customers to understand the ticket and
passport requirement and fulfilling visa requisitions especially for Gulf countries.
Oct’97-July’02 Travex Travels Services
o Handling new and renewal of passport requirements for
Schengen(FranceGermanyItaly)&otherscountries like USA, UK, Australia and other
European Nations by liaising with the embassy and airline office consultants.

3. o Instrumental in developing and networking with institutional clients such as Desai
&Diwanji advocates, ShapurjiPaloonji, Sir Tata Group of Companies, Digital
Electronics,Hariani& Co. advocates
o Liable for looking after business development operations and was applauded for
augmenting sales volume by ticketing for domestic & international levels for the above
mentioned clients and thus augmenting the profitability of the company.
SCHOLASTIC CREDENTIALS
1997: Passed IATA UFTA Standard Course conducted by IATA Switzerland.
1996: Diploma in Travel & Tourisms from IITC
1995: Diploma in Airlines, Travels and Tourisms from Clares travel Academy
2001: Bachelors of Arts, University of Mumbai
COMPUTER FORTE’
-Amadeus -MS Windows 2007 -MS Word 2007 -EASY Accounting Software
-1995: Diploma in Computer Fundamentals from Clares Computer Institute:
-WordStar -DBase III Plus -Lotus123 -Word Perfect
DATE OF BIRTH: December 14t h , 1976