Suzanne McInish is seeking an executive/administrative assistant position that utilizes her skills and experience. She has over 10 years of experience as an administrative assistant at UC Davis Medical Center, most recently as Administrative Assistant III to three otolaryngology surgeons. Her responsibilities have included coordinating fellowship programs, managing calendars, arranging travel, preparing correspondence and manuscripts, and more. She has strong computer skills including Microsoft Office, Lotus Notes, and various UC Davis systems.

1. 5229 Shereen Court, Sacramento, CA 95841 (916) 475-6237
sdmcinish@ucdavis.edu
OBJECTIVES
To obtain a challenging position as an Executive/Administrative Assistant that will fully utilize my knowledge,
skills and abilities.
EDUCATION
Foothill Senior High
06/1980 Diploma
EXPERIENCE
UC Davis Medical Center  2521 Stockton Blvd., Sacramento, CA 95817
Administrative Assistant III October 2006 – Present
Administrative Assistant to three Otolaryngology surgeons; 1st
- the Department Vice Chair & Clinical
Director, 2nd
- the Past President of the American Association of Facial Plastic and Reconstructive Surgery and
the Director of our Facial Plastic & ReconstructiveSurgery Department & FP Fellowship Program, and the 3rd
– Pediatric Otolaryngology Fellowship Program/Cleft and Craniofacial Program Director. I am the coordinator
for both the Pediatric Otolaryngology Fellowship Program and the Facial Plastic and Reconstructive Surgery
Programs. Responsibilities include: -Plan, organize and prioritize administrative tasks assuring that deadlines
are met, appropriate policies are followed, and that faculty and departmental objectives are achieved. -Prepare
and maintains academic, research and patient related materials to support academic requirements of the faculty.
-Communicates knowledgeably with all contacts. -Independently organizes and prioritizes assigned work,
consistent with faculty needs. -Maintains faculty calendars, coordinating schedules of all activities, clinic,
surgery, administrative appointments, lectures, meetings and interviews in such a manner that conflicts in
scheduling are avoided. -Communicates information according to defined timeline to department and clinic for
construction of master calendars, and reports as necessary. -Prepares and submits absence requests and
monitors call, clinic and surgery schedules to assure time is blocked appropriately. - Arrange all travel, national
and International. -Receives, screens and prioritizes mail. –Coordinate the search, recruitment and hiring of two
fellowship programs. -Develops and maintains filing systems in a manner that ensures prompt retrieval of
information relating to projects, research, grants, manuscripts, professional organizations and other subjects. -
Prepares faculty correspondence, manuscripts and forms, including patient related information, transcribes
documents or tracks dictation, assuring appropriate distribution, all the while guaranteeing confidentiality. –
SUZANNE MCINISHSUZANNE MCINISH

2. 2
Research issues and generates correspondence for review and independently assumes responsibility for issues
that do not require faculty involvement. –Prepares manuscripts and grant proposals. –Receives all telephones
calls for faculty, screens for priority and problem solving, obtains all relevant information, communicates
clearly and thoroughly with faculty via calendar, cell and work telephone and pager. –Prepares and maintains
faculty specific information for their curriculum vitae, licenses, CME credits, presentations made, lectures
given, student and resident contact, publications, and research activities to support personnel actions and
credentialing procedures, according to departmental guidelines. –Produces slides on Power Point from faculty
outlines. –Supports meeting attendance, coordinating itineraries, transportation, lodging, registration, and
reimbursement. –Schedules coordinating meetings and prepares all necessary materials, agendas, and
attachments, etc. –Assistswith surveys, including gathering and compiling data for review, searching literature,
editing information, and submission of completed materials. –Prepares purchase orders and check requests for
books, subscriptions, professional memberships, licenses, using Kuali, maintaining backup for departmental
review and ledger reconciliation. –Facilitates invoicing of attorneys for services provided by faculty, consistent
with UCD policy and departmental practices. –Follows up on delinquent shipments, back-orders, and
troubleshoots problems. –Provides backup to departmental Cleft Program Coordinator as requested. -
Processes Kuali transactions for Cleft program. –Coordinates meetings for large and small groups regarding
clinical, academicand legal matters. –Establishes and maintains working relationships with School of Medicine
and UCDHS administration, managers, and faculty for faculty member’s program activities. –Independently
prepares professional correspondence. –Develops and maintains filing systems relating to projects, research,
grants, manuscripts, and professional organizations. –Prepares, edits, proofreads, and assists in development of
format for courses, panels and academic programs. –Coordinator/liaison for Quality and Safety Program
ensuring that linkages are smooth between our department and the Q&S Program Faculty Director, Q&S
Analysts, resident staff and department CAO for proper documentation, completion and submission of forms,
inquiries and responses. –Assures that reporting requirements and deadlines are met. –Establishes relationships
with CQI personnel for information exchange with department faculty. –Coordinates faculty, manager, medical
staff and Q&S personnel schedules to establish every other month meetings. –Tracks reporting process and
oversees document preparation and submission, following through to completion. –Attends M&M conference
and meetings. –Maintains all files and materials in a highly confidential manner, providing copies to Q&S
Analyst. –Promotes continuous quality improvement. –Participates in developing systems for incident/problem
identification and appropriate resolution feedback. –Assures completion of quality audits, data analysis and
report preparation. –Develops, recommends and implements process improvements. –Coordinates all room
reservations and catering for meetings. –Proficient in word processing, database and spreadsheet programs. –
Served at Dept. HR Coordinator until we hired new one. My duties included: preparing academic and staff
appointments, personnel paperwork, medical staff and billing applications, visas, merits and promotions &
Supervisory experience including: directing the action of others, delegating tasks, assessing workload
trends, assigning tasks, training staff, handling disciplinary actions and writing performance appraisals. I
have also completed the UCD Supervisory Course. –I Coordinate the annual UCD Rhinology Update Course
for one of my faculty and co-coordinate the annual UCD Facial Trauma Course. – Recently, I was
commissioned on 12/8/2014 as a Notary from the Secretary of State

3. 3
UC Davis Medical Center  4800 Y Street, Sacramento, CA 95817
Administrative Assistant II October 2003 – October 2006
Responsibilities included: -Provide administrative support to the Practice Manager, Nurse Manager, Analyst
and Office Supervisor. -Coordinate patient appointment scheduling in person and on phone, give information
to callers and redirect as necessary with courtesy. -Resolve any complications. -Initiate follow-up. -Responsible
for collection of timecards and the updating of Vacation/Sick leave calendars, researching and correcting any
discrepancies. -Compile daily/monthly clinical and research statistics. -Remain professional and courteous
while coping with difficult people and situations. -Order all department supplies and forms using UCD Buy
and Eclipsys. -Responsible for preparing agendas, coordinating meetings, securing meeting facilities and
arranging for audio-visual aids. -Prepare travel advances/vouchers, secure travel and lodging reservations and
prepare check requests, insuring that all arrangements are appropriately completed. -Responsible for managing
the supplies, parking stamp validation recharge, Telecomm recharges, updating P&P manuals and several other
programs. -Serve as clinic contact and resource person for maintenance of clinic computers, printers, copiers,
faxes, PO&M service requests, etc. -Serve as the clinic Safety Coordinator. -Taking and typing minutes and
distributing them as instructed. -Draft correspondence using Word & WordPerfect and proofread assuring
accuracy. -Develop and/or update departmental forms. -Responsible for general maintenance of faxes, copiers
and printers. -Email correspondence using Lotus Notes. -Data Entry. -Sorting a distributing all departmental
mail. -Spearhead the departments Employee Satisfaction Committee. -Created spreadsheets various functions
of my position using Excel. -Demonstrated ability to multi-task, to prioritize workload and remain productive
through stressful situations. -Other duties as assigned. I was hired in this department as a MOSC, but the
department created this position specifically for me.
SKILLS
PowerPoint
Windows
Word
Lotus Notes
Excel
Kronos
MyTravel
UCD Buy
Eclipsys
PeopleSoft
DaFis
Explorer
Adobe
My InfoVault
Excellent letter writing
Outlook
Google Calendar

4. 4
Recommendation Letters
Available upon request
References
Available upon request