Susan Abaza is seeking a responsible and challenging position that utilizes her education and experience. She has extensive financial experience with budgets, reporting, and planning. She is bilingual in English and Spanish and has over 15 years of experience in finance, operations, and administrative roles. She has a Bachelor's degree in Accounting and is pursuing a Master's in Business Administration with a healthcare concentration.

1. S U S A N A B O Z A
OBJECTIVE
To obtain a responsible and challenging position, where my education and work experience will have
valuable application.
PROFILE
 Extensive financial experience dealing with budgets, resourcing, reporting and financial
planning.
 Highly organized, detailed oriented, multi-tasker, self-driven, outgoing, quick-learner, positive
attitude, passionate, team player and can work independently
 Expert with QuickBooks, Microsoft Office 2003/2010, Adobe Photoshop, Google Docs,
Kronos, data entry and can type 85 wpm
 Bilingual: English and Spanish
EXPERIENCE
August 2014 – September 2015 Tropical Foods, LLC. Miami, Fl.
Finance & Operations Coordinator
 Responsible for collecting Accounts Receivables for all customers and applying payments on
QuickBooks.
 Process all customer and vendor credits and apply them on QuickBooks.
 Send weekly/monthly balance statements to customers.
 Follow up with customers on past due Invoices.
 Enter New Customers and New Vendors in QuickBooks.
 Enter New Items in QuickBooks and product specifications.
 Enter fixed pricing for each customer, as needed.
 Update cost price for products on a monthly basis and/or as needed.
 Calculate list price for products factoring: product cost, freight cost, labeling cost and margin.
 Monitor list prices for products to ensure prices are meeting profit margins.
 Calculate and send weekly market prices to sales team for products listed with a market price.
 Prepare bank deposits on a weekly basis.
 Process Credit Applications for New Customers.
 Process Insurance Policies for new customers to insure Accounts Receivables.
 Oversee quantities of products in Inventory and provide discounts to move inventory.
 In charge of all Production Labor for all customers, from coordinating labor, labels and
schedule.
 Coordinate labor production within budget quota for labeling of export customers requiring
export labels.
 Coordinate format and translation of export labels and product labels with export information.
 Prepare Brand Analysis reports of customer’s sales.
 Prepare Commission Reports based on Monthly/Quarterly/Yearly Sales for the Sales Team.
 Send updates to staff on products that have been discontinued.
 Update CRM software with customers payment status, item discontinuations and any other
information that might pertain to the customer.

2. 2
March 2014 – August 2014 JA Uniforms, Inc. Miami, Fl.
Order Processing Supervisor
 Responsible for processing all orders for all clients through QuickBooks.
 Oversee that all orders are processed with requested artwork, whether it be embroidery and/or
silk screening.
 Coordinate the embroidery schedule for all orders in a timely manner.
 Prepare all artwork instructions for embroidery and silk-screening to ensure order efficiency.
 Responsible for creating and obtaining artwork approval from all clients for new artwork.
 Work with all department areas to ensure all orders are processed in a timely manner.
 Work with QuickBooks, Microsoft Office, Adobe Photoshop
April 2011- February 2014 West Kendall Baptist Hospital (BHSF)Miami, Fl.
Administrative Assistant: Pastoral Care Services
 Coordinate the Sunshine Fund (employee funded aid to assist employees in time of hardship in the
form of interest free loans) and have implemented new processes in order to be paperless. All
information is kept confidential, as it is a sensitive matter.
 Coordinate the Financial Assistance Program (Program to assist patients without insurance who
seek medical attention) Coordinate applications from patients and obtain all necessary
documents required. Coordinate with hospital staff and physicians to ensure patient procedures
are coordinated correctly.
 Administrative support to the Director of Pastoral Care Services and Staff Chaplains.
 Coordinate Memorial Services and Special Events
 Coordinate everyday functions within the office.
 Coordinate travel arrangements and expenses.
 Coordinate department budget and expense reports.
 Coordinate Staff Meetings within department and hospital.
 Coordinate volunteers visiting hospital.
 Coordinate meetings with other administrative assistants in a timely manner.
 Answer phones calls and attend to employees in need of any services by the department.
 Support auxiliary department colleagues in presentations and meetings.
2006-2011 South Miami Hospital (BHSF) Miami, Fl.
Senior Secretary: Pastoral Care Services
 Coordinate the Sunshine Fund and have implemented new processes in order to be paperless.
 Coordinate the Financial Assistance Program
 Administrative support to the Director of Pastoral Care Services and Staff Chaplains.
 Coordinate Memorial Services and Special Events

3. 3
2002-2006 South Miami Hospital (BHSF) Miami, Fl.
Admitting/Registration Supervisor
 Promotions:
 Sept. 2002: Team Leader
 July 2004: Asst. Supervisor
 July 2005: Supervisor
 Improved the Admitting Admissions Process.
 Implemented a new Pre-Registration Process in Maternity.
 Coordinated all Admitting/Registration Activities.
 Coordinated the Annual Budget.
 Organized staffing schedule.
EDUCATION
Present Keiser University Fort Lauderdale, Fl.
 Masters in Business Administration with a concentration in Healthcare Administration
2006-2010 Keiser University Fort Lauderdale, Fl.
 Bachelors Degree in Accounting
 Fluent in English and Spanish
 Experience in Microsoft Word, Excel, Publisher, Power Point, and Outlook
REFERENCES
Available upon request.
S U S I E B O Z A @ G M A I L . C O M
M I A M I , F L O R I D A 3 3 1 9 3 • 7 8 6 - 3 6 7 - 3 2 5 2