TCS is a courier company that has operated in Pakistan for over 26 years. It pioneered the courier industry and has grown based on understanding customer needs. TCS offers a range of delivery services across Pakistan, including overnight, 2-5 day, and same day delivery. It has distribution hubs in major cities and uses a three region structure to efficiently deliver packages. TCS also provides additional logistics services like warehousing, fleet solutions, and international shipping to meet customer needs.

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Supply-Chain Management
Group members
M. ARIF ANWER
SHOAIB HASHMI
SHAKIR ULLAH
ANILA
MADIHA MUSHTAQ

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TCS (Pvt). LimitedTCS (Pvt). Limited
Introduction
TCS is working from almost 3 decades; TCS is brand is now a symbol of trust and
reliability for customers. TCS provides domestic and international services to
consumers, corporate businesses and households regarding pickups and
deliveries.
TCS pioneered has leaded the courier industry in Pakistan in the past 26 years
and what actually drops this success was the realization that “business is simple”.
Simple enough to appreciate that the organization must be built around the
customer needs and wants and at time, latent demand. TCS simply chased those
customers’ desires and built the organization around it. Today TCS is dynamic
robust yet flexible business model that continues to attract business and
continue to render strength and success to the united cause of 6500 TCS people

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TCS ExpressTCS Express::
1. Over Night Express
2. Second day delivery
3. Same day express delivery
4. Fragile and special handling
5. Out of services area delivers
6. Holiday deliveries
7. 2, 5, 10 AND 25 KG ECONOMICAL RED BOXES
TCS (Pvt). LimitedTCS (Pvt). Limited

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TCS Express Operation:TCS Express Operation:
South region North region Central region
Further south region divided into following four areas,
Karachi Hyderabad
Sukhur Quetta
North region is divided into three areas which are,
Lahore Faisalabad Multan
Central region is divided into three areas,
Rawalpindi Gujranwala Peshawar
TCS Express logistic process which is divided into three
regions in Pakistan that and further 3 regions divided into 10
areas

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Figure 11.1
Karachi is divided into four major hubs which are,
•Airport hub
•PECHS hub
•Gulshan hub
Badri hub (Saddar)
TCS Express Operation:TCS Express Operation:

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Table 11.1
TCS Express Operation:TCS Express Operation:
Airport hub is main hub located near old airport Karachi

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TCS ConnectTCS Connect
• Cash On Delivery
• Cash @ Door Step/Express centers/Bank
• Cheque @ Door Step/Express center
• Credit Card online
• Credit Card offline Door step/Express center
• Internet Banking
• UBL Omni
• Easy Paisa
Customer made payments to TCS Connect through
below listed payment modes.

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TCS LogisticsTCS Logistics
TCS logistics has been fortified with three divisions which have
been formed to cater to all the logistics need of its customers,
which are as under:
•Overland Express
•Ware housing and Distribution
•Fleet solution

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Overland ServicesOverland Services
LCL ( less than container load)
FCL ( full container load)
Door to door delivery
Hub to door delivery
Pallet boxes of 50 kg
Movers and packers service
Table 11.2
Beneficiaries:
Large companies and service industries are being benefited
from TCS overland service.
Services:

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Movers and packers serviceMovers and packers service
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Warehousing Process:Warehousing Process:
Table 11.4
Dispatching Of Docks
storage:
Receiving Of Docks

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THE ENDTHE END
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