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Criteria	
Weighting
Baseline Survey	Form
EMEA	Archer	
Tool
Category Criteria
Supplier	relationships	are	measured	on	a	
percentage	basis
0
Supplier	relationships	are	measured	on	actuals	
(e.g.,	Volume)
0
Outsourcing	is	defined	&	measured	as	Supplier	
sites	only
0
Outsourcing	is	defined	and	measured	as	
Supplier	sites	and	<Company>	Service	Centers	
(not	performed	by	the	core	business	unit)
0
Audit	Trail
System	provides	an	audit	tral	of	configuration	
and/or	data	changes
0
Is	the	tool	a	current	<Company>	approved	and	
deployed	tool?
0
Redevelopment	is	necessary	to	deploy	the	tool	
for	<Program>
0
Changes	can	be	requested	and	deployed	
within	24	to	48	business	hours
0
The	time	to	deployment	is	less	than	2	to	3	
weeks
0
Database
Does	the	system	provide	automated	back	end	
query	functionality?
0
Analysis	and	
Measurement
<Company>	
Deployment
Does	the	system	provide	ability	to	capture	
service	provider	documents?
0
The	system	provides	the	ability	to	capture	sub	
process	volumes?
0
Can	the	system	capture	SOW	and	COB	specific	
details?
0
End	users	(Supplier	Relationship	Managers)	
are	responsible	for	information	submittal
0
The	system	provides	direct	ability	for	Supplier	
Relationship	Manager	management	to	
approve	information	prior	to	submittal
0
Management	
Oversight
Supplier	Relationship	Management	has	the	
ability	to	track	real-time	survey	response	
statistics
0
Does	the	system	provide	default	reports	out	
of	box?
0
The	system	provides	the	ability	to	collect	and	
present	information	by	sector,	country,	and	
line	of	business
0
Basis	of	the	risk	analysis	is	the	overall	Supplier	
relationship
0
Basis	of	the	risk	analysis	is	the	individual	SOW
0
Users	access	the	system	by	single-sign-on	
capability
0
Are	there	information	protection	
mechanisms?
0
User	security	architecture	exists 0
SecurityFunctionality
Information	
Submittal
Reporting
Scope	of	
Risk	
Analysis
System	Credibility
The	system	is	a	commercial	OTS	application	
(e.g.,	tested	in	multiple	Production	
environments)
0Taxonomy
The	system	has,	or	can	maintain	common	
definitions	of	Process	Criticality
0
Technical	Support
Are	resources	available	to	support	the	tool	on	
a	continual	basis?
0

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