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Super Trends In  Mobile Marketing for Travel and Destination March 25, 2011 Presented by: Hillary Bressler Founder, CEO .Com Marketing A Top 100 Interactive Agency Nationwide www.commarketing.com  1.866.266.6584
Mobile Web Consumer
5 billion Mobile phones worldwide BBC –July 2010
292 million  Mobile phones in the USA CTIA June 2010
31% of all mobile consumers in the  United States owned smartphones ending in Oct. 2010., up 14 % from  the preceding 3 month period  comScore Reports October 2010
50%  Of all mobile users  will have smartphones  by Q4 2011 As of April 2010
45% Of Hispanics and  Asian/Pacific Islanders own a smart  phone. Meanwhile, only 27 % of white  mobile users reported owning a  smartphone. comScore Reports October 2010
25%  of U.S. mobile users who  researched travel on their  mobile devices in 2010 eMarketer Feb2011
12%  Have booked travel on  their mobile devices Emarketer –Feb 2011
7,000% year-over-year increase in  mobile searches for hotels from  2009 to 2010 Google October of 2010
Is everything OK? My itinerary Which airport  terminal ? Directions Booking reference Is everything still OK? Are there any traffic  issues? Has my flight been delayed? Have I got my  paperwork? Let them know I’m here Hotel knows you’re on your way Directions to hotel Booking reference  On arrival seamless handover to hotel wifi. Save me time Restaurant booking Events, tours  Maps Transport  Fast high bandwidth, low latency wifi access made easy
5 Mobile Trends You Can’t Ignore
  #1 2D barcode scanning  The key idea is to use the mobile device to unlock digital content from something in a physical space.
                 How You Can Use A QR Code? Text Only  Navigate to a Website  A Phone Number to Dial  Send an SMS Message  Send an Email  Create a vCard   Bookmark a Website Go To A Video
	Virgin Blue offers mobile check-in, seat selection and boarding via 2D barcode scanning on personal handheld mobile devices for Virgin Blue passengers travelling on direct flights between Sydney, Melbourne and Brisbane. 26 Apr 2010
Consumers can show the American Airlines bar code on their mobile phone without having to print and present a paper boarding pass. The airline has 27 airports that have paperless boarding passes. Mobile Marketer - March 12, 2010
July 29, 2009  issue of Sports Illustrated had 2D bar code at the right, which unlocked 14 extra swimsuit pictures.
	The 2D bar code produced over 100,000 engagements with readers who scanned the tags for video on the swimsuit models out of 23 million adults who read SI weekly www.mobilemarketer.com
The technology was a perfect fit for the Greater Fort Lauderdale CVB, whose primary goal in its advertising was to drive consumers to their website, sunny.org.
Travel Applications for 2d Barcodes Museums and Attractions Interactive Exhibits Restaurants Transit Education  Sports When readers scanned a Tag accompanying an article by teaching professional Butch Harmon, they were taken instantly to a video lesson
QR Tag Microsoft Tag
What are the differences between QR codes & Microsoft Tag? ,[object Object]
QR Code is very popular in Japan, so in the meantime, using both is important if your campaign is international.
For use in printed materials, Tag allows a much smaller size than other formats like QR codes
With Tag, the option to make Custom Tags lets you fully integrate your brand’s personality into the Tag itself, ,[object Object]
You Will Start To See These Everywhere
#2 Localized Search and Deal Updates watchmojo.com/blog
			Hyper-local deal alerts 	For local businesses that want to pull off last-minute promotions — maybe a restaurant wants to get rid of some food before the end of the night or a retailer needs to move a bunch of product — these flash deals could be attractive.
#3 Crowd-sourcing The act of outsourcing tasks, traditionally performed by an employee or contractor to a large group of people or community (a crowd), through an open call.
[object Object]
Tweets tagged with this code (also called a "hash tag") are sought out by Twisitor Center staff members who then send back suggestions.
But the beauty of Twitter is that other users who aren't affiliated with Travel Portland can also chime in with additional tips.,[object Object]
#4  Augmented  Reality The information about the surrounding real world of the user becomes interactive and digitally usable
On Thursday, April 29, 2010 The Netherlands Board of Tourism and Conventions launched  Holland Layer in the Layar app for iPhone and Androit.
What is Layar? Layar is a free Augmented Reality application for iPhone and Android smart phones.  When Layar is activated and you point your phone in any direction, Layar will use your camera feed to display layer specific information via a transparent filter.
For example, if you were to stand in Amsterdam , you could simply hold up your mobile device, point the Holland-Layer toward it and instantly find interesting nearby attractions and directions
Sparkling Queens day launch, April 2010  Netherlands Tourism linked a one-time Holland layer campaign to the Queen's Birthday in the Netherlands. Five diamonds were “hidden” in four Dutch cities in the Holland layer. The first five people to use Holland layer and find the locations will win a Gassan diamond.
Wikitude Drive, the first mobile Augmented Reality (AR) satellite navigation system with global coverage.  The system works by attaching your mobile phone on top of your dash board looking at the road. The application then overlays video captured through the camera with driving instructions. This allows users to literally drive through their phone, watching the road even while they are looking at directions.
#5  Apps App is short for Application software
35% of mobile users have  downloaded apps comScore Reports January 2011 U.S.
20,217  Travel iphone apps available As of March 22, 2011- Source 148Apps .biz
Amsterdam iPhone app by the Netherlands Board of Tourismwas one of the first destination apps available.
Mobile Case Study:  Visit Napa ,[object Object],Yparnternshipto build this app January 1 to March 1  2011 ,[object Object]
 42,000 pages viewed,[object Object]
50%  split on ad revenue which is handled by VisitMobile
Banners Are $100/month, listings are $25/month
1,200 banner offers clicked from Jan 1- March 1,[object Object]
http://www.santamonica.com/visitors/multimedia/app/
MOBLIE APP CASE STUDY: Santa Monica CVB ,[object Object]

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Super Trends for Mobile Marketing

  • 1. Super Trends In Mobile Marketing for Travel and Destination March 25, 2011 Presented by: Hillary Bressler Founder, CEO .Com Marketing A Top 100 Interactive Agency Nationwide www.commarketing.com  1.866.266.6584
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  • 4. 5 billion Mobile phones worldwide BBC –July 2010
  • 5. 292 million Mobile phones in the USA CTIA June 2010
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  • 7. 31% of all mobile consumers in the United States owned smartphones ending in Oct. 2010., up 14 % from the preceding 3 month period comScore Reports October 2010
  • 8. 50% Of all mobile users will have smartphones by Q4 2011 As of April 2010
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  • 10. 45% Of Hispanics and Asian/Pacific Islanders own a smart phone. Meanwhile, only 27 % of white mobile users reported owning a smartphone. comScore Reports October 2010
  • 11.
  • 12. 25% of U.S. mobile users who researched travel on their mobile devices in 2010 eMarketer Feb2011
  • 13. 12% Have booked travel on their mobile devices Emarketer –Feb 2011
  • 14. 7,000% year-over-year increase in mobile searches for hotels from 2009 to 2010 Google October of 2010
  • 15. Is everything OK? My itinerary Which airport terminal ? Directions Booking reference Is everything still OK? Are there any traffic issues? Has my flight been delayed? Have I got my paperwork? Let them know I’m here Hotel knows you’re on your way Directions to hotel Booking reference On arrival seamless handover to hotel wifi. Save me time Restaurant booking Events, tours Maps Transport Fast high bandwidth, low latency wifi access made easy
  • 16. 5 Mobile Trends You Can’t Ignore
  • 17. #1 2D barcode scanning The key idea is to use the mobile device to unlock digital content from something in a physical space.
  • 18. How You Can Use A QR Code? Text Only Navigate to a Website A Phone Number to Dial Send an SMS Message Send an Email Create a vCard Bookmark a Website Go To A Video
  • 19.
  • 20. Virgin Blue offers mobile check-in, seat selection and boarding via 2D barcode scanning on personal handheld mobile devices for Virgin Blue passengers travelling on direct flights between Sydney, Melbourne and Brisbane. 26 Apr 2010
  • 21. Consumers can show the American Airlines bar code on their mobile phone without having to print and present a paper boarding pass. The airline has 27 airports that have paperless boarding passes. Mobile Marketer - March 12, 2010
  • 22. July 29, 2009 issue of Sports Illustrated had 2D bar code at the right, which unlocked 14 extra swimsuit pictures.
  • 23. The 2D bar code produced over 100,000 engagements with readers who scanned the tags for video on the swimsuit models out of 23 million adults who read SI weekly www.mobilemarketer.com
  • 24. The technology was a perfect fit for the Greater Fort Lauderdale CVB, whose primary goal in its advertising was to drive consumers to their website, sunny.org.
  • 25. Travel Applications for 2d Barcodes Museums and Attractions Interactive Exhibits Restaurants Transit Education Sports When readers scanned a Tag accompanying an article by teaching professional Butch Harmon, they were taken instantly to a video lesson
  • 27.
  • 28. QR Code is very popular in Japan, so in the meantime, using both is important if your campaign is international.
  • 29. For use in printed materials, Tag allows a much smaller size than other formats like QR codes
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  • 37.
  • 38.
  • 39.
  • 40. You Will Start To See These Everywhere
  • 41.
  • 42. #2 Localized Search and Deal Updates watchmojo.com/blog
  • 43. Hyper-local deal alerts For local businesses that want to pull off last-minute promotions — maybe a restaurant wants to get rid of some food before the end of the night or a retailer needs to move a bunch of product — these flash deals could be attractive.
  • 44. #3 Crowd-sourcing The act of outsourcing tasks, traditionally performed by an employee or contractor to a large group of people or community (a crowd), through an open call.
  • 45.
  • 46.
  • 47. Tweets tagged with this code (also called a "hash tag") are sought out by Twisitor Center staff members who then send back suggestions.
  • 48.
  • 49. #4 Augmented Reality The information about the surrounding real world of the user becomes interactive and digitally usable
  • 50. On Thursday, April 29, 2010 The Netherlands Board of Tourism and Conventions launched Holland Layer in the Layar app for iPhone and Androit.
  • 51. What is Layar? Layar is a free Augmented Reality application for iPhone and Android smart phones. When Layar is activated and you point your phone in any direction, Layar will use your camera feed to display layer specific information via a transparent filter.
  • 52. For example, if you were to stand in Amsterdam , you could simply hold up your mobile device, point the Holland-Layer toward it and instantly find interesting nearby attractions and directions
  • 53. Sparkling Queens day launch, April 2010 Netherlands Tourism linked a one-time Holland layer campaign to the Queen's Birthday in the Netherlands. Five diamonds were “hidden” in four Dutch cities in the Holland layer. The first five people to use Holland layer and find the locations will win a Gassan diamond.
  • 54. Wikitude Drive, the first mobile Augmented Reality (AR) satellite navigation system with global coverage. The system works by attaching your mobile phone on top of your dash board looking at the road. The application then overlays video captured through the camera with driving instructions. This allows users to literally drive through their phone, watching the road even while they are looking at directions.
  • 55. #5 Apps App is short for Application software
  • 56. 35% of mobile users have downloaded apps comScore Reports January 2011 U.S.
  • 57. 20,217 Travel iphone apps available As of March 22, 2011- Source 148Apps .biz
  • 58.
  • 59. Amsterdam iPhone app by the Netherlands Board of Tourismwas one of the first destination apps available.
  • 60.
  • 61.
  • 62. 50% split on ad revenue which is handled by VisitMobile
  • 63. Banners Are $100/month, listings are $25/month
  • 64.
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  • 68.
  • 69. Total numbers of downloads since launching on July 28th is 4,398.
  • 70. Content is being fed from 3rd party Simple View database via API
  • 71.
  • 72.
  • 73. TRADITIONAL MARKETING OF APP 30% of download from one event ( Surfing Santa). If you showed Santa that you downloaded the app you get a beach ball in which 20 balls had specials or giveaway ( ex. dinner, 2 iphones, 2 ipads)
  • 74. The secret to seeing of what is coming next is to pay close attention to the spaces where all rules are being broken.
  • 75. Hillary Bressler CEO/Founder of .Com Marketing Email: bressler@commarketing.com Web: www.commarketing.com Phone: 407.774.4604 ext 203 @commarketing @hillarybressler Find My Presentation On www.slideshare.net/hillarybressler

Editor's Notes

  1. There have been so many changes in the past 24 months that it would be virtually impossible to have kept up with all of them – the emergence of the hyper-interactive traveler, social media, mobile marketing, Web 2.0 functionalities, and more.
  2. Five billion phones means there are more than three times as many phones as personal computers,"
  3. "This device has become part of the fabric of society, whether a teenage girl taking a Blackberry to bed with her, or a farmer in an African village trying to find out the latest crop prices."
  4. Multiple content items delivered in context to the travelers trip stage. Minimize time searching for relevant content – I don’t have the timeToday’s approach is a silo, single serving content approach. Travellers go on trips which are made of multiple experiences, those brands that adopt a information serving approach across the whole trip will reinforce their trusted brand status.
  5. Cyber-style cousin to the traditional walk-in visitor information center relies on Twitter technology to connect travelers with those who can answer their questions and help plan their trips.
  6. Smart device apps and mobile-optimized websites are changing the way people travel, from trip planning to boarding an airplane to how they experience destinations. This means new and richer opportunities for marketers to connect with consumers before, during and after their trips.