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Verbal 
Communication
Verbal communication is the easiest and most 
common way of communicating with one 
another. 
In a professional environment it is essential to 
use different verbal skills in certain situations.
In the workplace verbal communication 
includes a variety of things, such as: 
talking on the phone, 
conducting interviews, 
giving presentations, 
talking to clients,
In the workplace verbal communication 
includes a variety of things, such as: 
talking on the phone, 
conducting interviews, 
giving presentations, 
talking to clients, 
getting your point across during team activities 
and talking to many people on different levels.
How to use verbal language 
to your advantage
Verbal language can be used in different ways, 
but whoever you are talking to there are 
several tips to remember to make sure that you 
come across as confident, but likeable.
The first rule of thumb to follow is to always 
think before you speak and know what point 
you want to put across!
Better to remain silent and be thought a fool 
than to speak out and remove all doubt. 
- Abraham Lincoln
It is essential to adjust to different 
environments.
If you are in a large room with a lot of people, 
you need to adjust the volume and authority of 
your voice to match the occasion. 
Whereas, if you are in an interview 
environment a loud booming voice isn’t what 
you want so it must be altered for that too.
Having a warm friendly tone, along with a 
genuine smile will take you far in your career.
Individuals are drawn to friendly people and 
they are more likely to jump on board with 
your ideas, which is vital in work environments.
Choosing the right language, style or tone of voice 
in the right situation can be the deciding point 
between gaining a new client and losing them.
For example, swapping negative words for more 
positive ones... 
down-sizing can be changed to right-sizing, 
interrogate to interview, fire to let go and so on.
Sentences can be perceived in many ways 
through the use of emphasising.
It is important to make sure if you want to put 
emphasis on something, that you do it in the 
correct way.
For example, the sentence, 
“I never said he stole my 
dog”. 
This can mean several 
different things...
FOR MORE TIPS ON PROFESSIONAL 
DEVELOPMENT AND TO SEE ALL OF OUR 
LATEST OPPORTUNITIES, CONNECT 
WITH THE INTERQUEST GROUP 
For more tips on professional development and to see all of our 
latest opportunities, CONNECT WITH THE INTERQUEST GROUP. 
InterQuest Group plc is an award-winning, specialist recruitment 
organisation providing contract and permanent services within 
niche disciplines globally. The Group is divided into specialist 
businesses, with each one aligned to one of the following market 
sectors, Finance, Retail, Public Sector, Not for Profit or in an area 
of technology such as testing, analytics, ERP or digital. These are 
augmented by other businesses specialising in services which 
span the various vertical niches - such as recruitment outsourcing 
ALSO or executive IN THIS search SERIES... 
and selection. As specialists in contract, 
permanent IT and analytics recruitment, the InterQuest Group 
trades as distinctly branded, individual, specialist recruitment 
businesses. 
IMAGE: KITSCHWEB

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IQ Work Hacks - Verbal Communication

  • 2.
  • 3. Verbal communication is the easiest and most common way of communicating with one another. In a professional environment it is essential to use different verbal skills in certain situations.
  • 4.
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  • 8. In the workplace verbal communication includes a variety of things, such as: talking on the phone, conducting interviews, giving presentations, talking to clients,
  • 9. In the workplace verbal communication includes a variety of things, such as: talking on the phone, conducting interviews, giving presentations, talking to clients, getting your point across during team activities and talking to many people on different levels.
  • 10. How to use verbal language to your advantage
  • 11. Verbal language can be used in different ways, but whoever you are talking to there are several tips to remember to make sure that you come across as confident, but likeable.
  • 12.
  • 13. The first rule of thumb to follow is to always think before you speak and know what point you want to put across!
  • 14. Better to remain silent and be thought a fool than to speak out and remove all doubt. - Abraham Lincoln
  • 15. It is essential to adjust to different environments.
  • 16.
  • 17. If you are in a large room with a lot of people, you need to adjust the volume and authority of your voice to match the occasion. Whereas, if you are in an interview environment a loud booming voice isn’t what you want so it must be altered for that too.
  • 18. Having a warm friendly tone, along with a genuine smile will take you far in your career.
  • 19. Individuals are drawn to friendly people and they are more likely to jump on board with your ideas, which is vital in work environments.
  • 20. Choosing the right language, style or tone of voice in the right situation can be the deciding point between gaining a new client and losing them.
  • 21.
  • 22. For example, swapping negative words for more positive ones... down-sizing can be changed to right-sizing, interrogate to interview, fire to let go and so on.
  • 23.
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  • 27.
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  • 29.
  • 30.
  • 31. Sentences can be perceived in many ways through the use of emphasising.
  • 32. It is important to make sure if you want to put emphasis on something, that you do it in the correct way.
  • 33.
  • 34. For example, the sentence, “I never said he stole my dog”. This can mean several different things...
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  • 44. FOR MORE TIPS ON PROFESSIONAL DEVELOPMENT AND TO SEE ALL OF OUR LATEST OPPORTUNITIES, CONNECT WITH THE INTERQUEST GROUP For more tips on professional development and to see all of our latest opportunities, CONNECT WITH THE INTERQUEST GROUP. InterQuest Group plc is an award-winning, specialist recruitment organisation providing contract and permanent services within niche disciplines globally. The Group is divided into specialist businesses, with each one aligned to one of the following market sectors, Finance, Retail, Public Sector, Not for Profit or in an area of technology such as testing, analytics, ERP or digital. These are augmented by other businesses specialising in services which span the various vertical niches - such as recruitment outsourcing ALSO or executive IN THIS search SERIES... and selection. As specialists in contract, permanent IT and analytics recruitment, the InterQuest Group trades as distinctly branded, individual, specialist recruitment businesses. IMAGE: KITSCHWEB