This document discusses mobile apps as a communications channel for brands and the need to truly understand their impact beyond just download and usage numbers. It introduces an approach called App-titude that uses quantitative techniques to evaluate how apps influence brand perceptions, consumer behavior, and ROI. App-titude diagnoses app performance, benchmarks it against competitors, and provides optimization recommendations to maximize opportunities and engagement over time.
Innerworkings Pitch - Think Small to Get Big 3-4-13PrestonPate
The document introduces a new digital service called Integrated Marketing Management (IMM) that could provide ongoing revenue and benefits for InnerWorkings clients. IMM allows marketers to plan, budget, and execute multichannel campaigns to directly link marketing activities to business objectives. It maintains consistent messaging across channels through a centralized system. The service would require no additional costs or expertise for InnerWorkings or its clients to use.
eBridge Analytics is a closed-loop marketing solution that allows users to monitor, analyze, and control disc release campaigns. It provides in-depth real-time analysis of media usage statistics, market research, and feedback through tools like reports, filters, and data exports. eBridge Analytics helps users improve future initiatives by gaining insights from key performance indicators, target groups, media usage, and geographical distribution of consumers.
This document summarizes the digital and new media consultancy services offered. The services include developing a complete digital brand strategy and marketing plan, designing websites and applications, and providing advanced web application development. The consultancy employs research partners, design teams, and software developers to deliver digital strategy consulting, design and development services, and project management to clients.
Dm arts d1-workshop-steffen ehrhardt-google-innovations in displayDigital Marketing Arts
The document discusses innovations in online display advertising, highlighting trends like the growth of mobile and the importance of contextual targeting to reach the right audiences with the right messages. It promotes Google's display advertising solutions like Interest Categories and remarketing as ways for advertisers to better target and measure their campaigns across different formats and devices.
This document discusses how print management organizations can offer intelligent 1-to-1 print marketing through MarketLink Systems to improve revenue and margins. It describes how MarketLink allows organizations to bridge print and digital marketing by using data to personalize print campaigns. The document also notes that if print management organizations do not adopt these solutions, their clients may seek other vendors that can provide digital capabilities.
This document summarizes a presentation for print management organizations about offering intelligent 1-to-1 print marketing solutions through MarketLink Systems. It discusses trends driving demand for more personalized marketing across channels. MarketLink helps organizations improve revenue and margins by integrating print marketing with digital channels and analytics. Adopting these solutions allows print providers to protect existing client relationships and capture new revenue in the growing market for personalized print marketing.
I suggest econsultancy innovation awards 2012TietoNL
Portrait Interaction Optimizer is a real-time marketing automation solution that provides personalized recommendations to customers across channels. It uses customer data and analytics to determine the optimal message to send to customers based on their history and behaviors. Marketers can use the solution to build targeted marketing campaigns, simulate them in a test environment, and monitor campaign effectiveness in real-time.
This document discusses mobile apps as a communications channel for brands and the need to truly understand their impact beyond just download and usage numbers. It introduces an approach called App-titude that uses quantitative techniques to evaluate how apps influence brand perceptions, consumer behavior, and ROI. App-titude diagnoses app performance, benchmarks it against competitors, and provides optimization recommendations to maximize opportunities and engagement over time.
Innerworkings Pitch - Think Small to Get Big 3-4-13PrestonPate
The document introduces a new digital service called Integrated Marketing Management (IMM) that could provide ongoing revenue and benefits for InnerWorkings clients. IMM allows marketers to plan, budget, and execute multichannel campaigns to directly link marketing activities to business objectives. It maintains consistent messaging across channels through a centralized system. The service would require no additional costs or expertise for InnerWorkings or its clients to use.
eBridge Analytics is a closed-loop marketing solution that allows users to monitor, analyze, and control disc release campaigns. It provides in-depth real-time analysis of media usage statistics, market research, and feedback through tools like reports, filters, and data exports. eBridge Analytics helps users improve future initiatives by gaining insights from key performance indicators, target groups, media usage, and geographical distribution of consumers.
This document summarizes the digital and new media consultancy services offered. The services include developing a complete digital brand strategy and marketing plan, designing websites and applications, and providing advanced web application development. The consultancy employs research partners, design teams, and software developers to deliver digital strategy consulting, design and development services, and project management to clients.
Dm arts d1-workshop-steffen ehrhardt-google-innovations in displayDigital Marketing Arts
The document discusses innovations in online display advertising, highlighting trends like the growth of mobile and the importance of contextual targeting to reach the right audiences with the right messages. It promotes Google's display advertising solutions like Interest Categories and remarketing as ways for advertisers to better target and measure their campaigns across different formats and devices.
This document discusses how print management organizations can offer intelligent 1-to-1 print marketing through MarketLink Systems to improve revenue and margins. It describes how MarketLink allows organizations to bridge print and digital marketing by using data to personalize print campaigns. The document also notes that if print management organizations do not adopt these solutions, their clients may seek other vendors that can provide digital capabilities.
This document summarizes a presentation for print management organizations about offering intelligent 1-to-1 print marketing solutions through MarketLink Systems. It discusses trends driving demand for more personalized marketing across channels. MarketLink helps organizations improve revenue and margins by integrating print marketing with digital channels and analytics. Adopting these solutions allows print providers to protect existing client relationships and capture new revenue in the growing market for personalized print marketing.
I suggest econsultancy innovation awards 2012TietoNL
Portrait Interaction Optimizer is a real-time marketing automation solution that provides personalized recommendations to customers across channels. It uses customer data and analytics to determine the optimal message to send to customers based on their history and behaviors. Marketers can use the solution to build targeted marketing campaigns, simulate them in a test environment, and monitor campaign effectiveness in real-time.
The Infomatic program is a loyalty program consisting of a loyalty card, info center, and online platform that work together or independently to maximize communication budgets, ensure marketing campaign efficiency, and provide customers an interactive shopping experience through special offers, discounts, and collecting points for rewards. The program allows retailers to better understand customer activity, motivate increased shopping frequency and basket size, and facilitate partnerships to grow business.
Want to keep your cloud business responsive and relevant to ever-changing markets? Attend this session to learn tricks of the trade from some of our most successful ISV partners who have extended their apps and grown their business. From adding new modules, to building for new market segments, to integrating seamlessly with other apps, join this session to explore options for extending your app to new heights. This session is primarily intended for product managers, architects, and developers.
This document summarizes a customer relationship management and sales force automation system. It is described as being "intelligent" to analyze data and take action, and "social" to interact through popular social networks. The system allows companies to consolidate CRM processes with added social media integration. It is fully integrated with SAP Business One to provide real-time visibility of financial data for customers across both systems from a single application.
Optimizing Your Digital Content for Global, Mobile and Social UsersThe Next SEM
In our always-connected world, the new reality is that marketing prospects will complete 70% of their buyer's journey before engaging with a sales team. This presents marketers with a new set of challenges. They must employ creative ways to engage potential customers and convert them into leads, such as taking advantage of non-traditional digital channels to generate awareness and influence. The corporate website is the pivotal touch point, becoming a “virtual” sales rep to deepen the relationship with prospects who aren’t ready to take a sales call. Having the right content and offering a rich, engaging experience become imperative marketing goals.
Our guide to a successful mobile project - how to navigate the mobile landscape! The 5th of October we invited agencies and companies to a breakfast seminar about how to execute successful mobile projects.
The document describes a partner portal that allows companies to collaborate with partners. It provides partners with self-service access to submit tickets, check statuses, and access knowledge bases. The portal also allows companies to manage leads and opportunities with partners, providing a centralized system to track activities. Finally, the portal integrates with a company's overall CRM suite to provide a comprehensive partner management solution.
Social Media Value Proposition - Group FMGGroupFMG
Group FMG is a digital marketing agency that was founded in 2011 through a private equity investment. It offers a comprehensive set of social media solutions for brands, including monitoring brand and competitor performance, engaging with customers through responses and campaigns, and building brand advocacy through content, campaigns, and loyalty programs. The company has offices in London, New York, and Chennai and serves over 75 global clients across industries.
Mobile Marketing & Advertising Strategies To Deliver On Your Key ObjectivesLucy James
James Connelly provides a summary of Fetch, a mobile marketing agency launched in 2009. Fetch focuses on strategy, media, reporting and analytics services. The document then provides guidance on planning a mobile campaign, including being clear on objectives, using research to inform strategy, setting up tracking before media buys, and optimizing based on key metrics. The summary emphasizes understanding campaign goals, using research to drive the strategy, and setting up analytics solutions in advance to optimize performance.
This document provides an overview of cross media marketing strategies. It discusses how combining multiple marketing channels like direct mail, email, web pages, and advertising can deliver a unified message and drive respondents to a single data collection point. The document outlines four steps for effective cross media campaigns: 1) developing customer personas, 2) determining available assets, 3) leveraging existing marketing efforts, and 4) selecting targeted touches and executing the campaign. Specific techniques are also described, including real-time personalization, variable data printing, personalized URLs, email, social media, QR codes, and direct mail best practices. The goal is to capture visitors across channels, group respondents, and deliver personalized messages to improve response rates and ROI.
The workshop focused on best practices for using social media data. Participants discussed challenges like data fragmentation across platforms and metrics. The first presentation provided strategies for gathering comprehensive social data and reporting impact to stakeholders. The second presentation outlined frameworks for social data KPIs, influencer insights, and measuring business impact. Breakout groups then developed KPIs to measure the success of a car launch social media campaign across Europe.
Mobile is rapidly growing, both on phones as tablets. Mobile usage is increasing at the expense of other media like TV and internet. Most phones sold already have mobile internet access. M-commerce is growing faster than e-commerce. However, consumers only slowly adopt mobile commerce due to poor user experience on mobile sites, lack of safe payment methods, and low awareness of mobile apps. Companies need to develop tailored mobile strategies using mobile sites, native apps, or hybrid apps to seize the mobile opportunity.
Predicting Customer Behavior - An Introduction to iSkyiSky
iSky helps companies and brand owners predict customer behavior.
Our industry experts and research specialists design fully-integrated customer engagement programs to capture the motives behind customer behavior, and analyze the financial implications of this behavior on brand health and enterprise profitability. Our solutions are designed to support customer acquisition and retention initiatives and impact brand strategy.
Multiplica is a strategic partner that specializes in post-click conversion optimization. They help clients improve their online presence and user experience to better achieve objectives. Using proven methodology, talent and capabilities, Multiplica measures site performance, tests optimizations, and ensures continuous improvement to increase conversion ratios and results.
It was 20 years ago when a now-defunct Silicon Valley law firm placed the first clickable banner ad on Global Network Navigator (an early publisher sold to AOL in 1995). In these last 20 years, we've seen big changes in ad technology, fueled by a combination of visionary marketers and advancing technical capabilities.
The Data Connection: Marketing to the Empowered ConsumerVivastream
This document discusses how marketers can use customer data and analytics to better target and market to consumers. It emphasizes connecting customer insights across both digital and traditional data to optimize marketing efforts. Some key points discussed include using digital data to refine customer understanding, investing marketing proportional to existing customer value, and connecting customer insights with partner data for more contextual targeting. The document provides several examples of how data and analytics can inform marketing strategies and campaigns, such as identifying lookalike audiences, assessing marketing impact, and optimizing pricing and promotions. It also discusses how data management platforms and analytical models can power integrated online and offline marketing programs by leveraging behavioral, transactional, and modeled consumer insights.
Fresh Digital Group provides mobile analytics and measurement services. They help organizations understand mobile usage trends, measure the impact of mobile marketing campaigns, and optimize mobile experiences. Their services include collecting data on mobile traffic, apps, websites and ads. They analyze this data to provide insights into customer behavior and preferences. This allows clients to increase customer engagement, conversions and ROI. Fresh Digital Group uses predictive analytics to turn data into actionable insights that improve user retention, engagement and revenue.
Five9 was recognized with the 2016 North American Cloud Contact Center Customer Value Leadership Award for its leading cloud contact center software platform. Five9 provides a reliable, scalable, and feature-rich platform with continuous innovation. It delivers strong customer impact through an excellent customer experience, competitive pricing, and a history of anticipating and addressing evolving customer needs. Five9 also delivers strong business impact with rapid revenue growth, high customer retention rates, and a track record of profitability.
SECRETS TO SUCCESS SERIES: Customer listening and feedback metrics are the most powerful for optimizing and maximizing your digital strategies. In this discussion, CRM Metrix will identify why it is a misconception to rely solely on site traffic and satisfaction metrics to justify the brand website investment. Hemen Patel, Russ Shirley, and Ike Brunner will illustrate and educate about the large opportunity to drive sales and revenue, increase loyalty, and gain or convert market share by focusing on the metrics that count.
Demand Generation Tips For IT Pros: Strategies, Tactics & Tools For Winning N...Bob Vogel
This presentation, delivered by Bob Vogel of Autotask and Kevin Brown of Kutenda, covers the following topics geared toward IT Service providers:
* The importance of your marketing strategy
* Advanced online demand generation tactics
* How to get it done with Marketing-as-a-Service
* How to manage the leads you generate
*Special offers from Kutenda & Autotask
The document discusses PointAbout's three-step process for developing successful mobile initiatives:
1) Defining goals, strategy, and data architecture to understand client needs and the mobile landscape.
2) Developing a System Requirements Specification document outlining the development plan.
3) Consulting to guide clients through potential issues with rushing into development without proper planning.
This document provides a practical guide for integrating mobile into B2B business strategies and marketing mixes. It discusses why mobile is important for B2Bs, noting that customers are increasingly using smartphones for both personal and work purposes. The document then outlines a 7 step process for developing a mobile strategy, including evaluating current assets, identifying customer needs, performing competitive analyses, developing appropriate mobile content and applications, monitoring and improving offerings, and measuring ROI. Key tactics discussed include mobile websites, apps, location-based services, video, social media and QR codes.
The Infomatic program is a loyalty program consisting of a loyalty card, info center, and online platform that work together or independently to maximize communication budgets, ensure marketing campaign efficiency, and provide customers an interactive shopping experience through special offers, discounts, and collecting points for rewards. The program allows retailers to better understand customer activity, motivate increased shopping frequency and basket size, and facilitate partnerships to grow business.
Want to keep your cloud business responsive and relevant to ever-changing markets? Attend this session to learn tricks of the trade from some of our most successful ISV partners who have extended their apps and grown their business. From adding new modules, to building for new market segments, to integrating seamlessly with other apps, join this session to explore options for extending your app to new heights. This session is primarily intended for product managers, architects, and developers.
This document summarizes a customer relationship management and sales force automation system. It is described as being "intelligent" to analyze data and take action, and "social" to interact through popular social networks. The system allows companies to consolidate CRM processes with added social media integration. It is fully integrated with SAP Business One to provide real-time visibility of financial data for customers across both systems from a single application.
Optimizing Your Digital Content for Global, Mobile and Social UsersThe Next SEM
In our always-connected world, the new reality is that marketing prospects will complete 70% of their buyer's journey before engaging with a sales team. This presents marketers with a new set of challenges. They must employ creative ways to engage potential customers and convert them into leads, such as taking advantage of non-traditional digital channels to generate awareness and influence. The corporate website is the pivotal touch point, becoming a “virtual” sales rep to deepen the relationship with prospects who aren’t ready to take a sales call. Having the right content and offering a rich, engaging experience become imperative marketing goals.
Our guide to a successful mobile project - how to navigate the mobile landscape! The 5th of October we invited agencies and companies to a breakfast seminar about how to execute successful mobile projects.
The document describes a partner portal that allows companies to collaborate with partners. It provides partners with self-service access to submit tickets, check statuses, and access knowledge bases. The portal also allows companies to manage leads and opportunities with partners, providing a centralized system to track activities. Finally, the portal integrates with a company's overall CRM suite to provide a comprehensive partner management solution.
Social Media Value Proposition - Group FMGGroupFMG
Group FMG is a digital marketing agency that was founded in 2011 through a private equity investment. It offers a comprehensive set of social media solutions for brands, including monitoring brand and competitor performance, engaging with customers through responses and campaigns, and building brand advocacy through content, campaigns, and loyalty programs. The company has offices in London, New York, and Chennai and serves over 75 global clients across industries.
Mobile Marketing & Advertising Strategies To Deliver On Your Key ObjectivesLucy James
James Connelly provides a summary of Fetch, a mobile marketing agency launched in 2009. Fetch focuses on strategy, media, reporting and analytics services. The document then provides guidance on planning a mobile campaign, including being clear on objectives, using research to inform strategy, setting up tracking before media buys, and optimizing based on key metrics. The summary emphasizes understanding campaign goals, using research to drive the strategy, and setting up analytics solutions in advance to optimize performance.
This document provides an overview of cross media marketing strategies. It discusses how combining multiple marketing channels like direct mail, email, web pages, and advertising can deliver a unified message and drive respondents to a single data collection point. The document outlines four steps for effective cross media campaigns: 1) developing customer personas, 2) determining available assets, 3) leveraging existing marketing efforts, and 4) selecting targeted touches and executing the campaign. Specific techniques are also described, including real-time personalization, variable data printing, personalized URLs, email, social media, QR codes, and direct mail best practices. The goal is to capture visitors across channels, group respondents, and deliver personalized messages to improve response rates and ROI.
The workshop focused on best practices for using social media data. Participants discussed challenges like data fragmentation across platforms and metrics. The first presentation provided strategies for gathering comprehensive social data and reporting impact to stakeholders. The second presentation outlined frameworks for social data KPIs, influencer insights, and measuring business impact. Breakout groups then developed KPIs to measure the success of a car launch social media campaign across Europe.
Mobile is rapidly growing, both on phones as tablets. Mobile usage is increasing at the expense of other media like TV and internet. Most phones sold already have mobile internet access. M-commerce is growing faster than e-commerce. However, consumers only slowly adopt mobile commerce due to poor user experience on mobile sites, lack of safe payment methods, and low awareness of mobile apps. Companies need to develop tailored mobile strategies using mobile sites, native apps, or hybrid apps to seize the mobile opportunity.
Predicting Customer Behavior - An Introduction to iSkyiSky
iSky helps companies and brand owners predict customer behavior.
Our industry experts and research specialists design fully-integrated customer engagement programs to capture the motives behind customer behavior, and analyze the financial implications of this behavior on brand health and enterprise profitability. Our solutions are designed to support customer acquisition and retention initiatives and impact brand strategy.
Multiplica is a strategic partner that specializes in post-click conversion optimization. They help clients improve their online presence and user experience to better achieve objectives. Using proven methodology, talent and capabilities, Multiplica measures site performance, tests optimizations, and ensures continuous improvement to increase conversion ratios and results.
It was 20 years ago when a now-defunct Silicon Valley law firm placed the first clickable banner ad on Global Network Navigator (an early publisher sold to AOL in 1995). In these last 20 years, we've seen big changes in ad technology, fueled by a combination of visionary marketers and advancing technical capabilities.
The Data Connection: Marketing to the Empowered ConsumerVivastream
This document discusses how marketers can use customer data and analytics to better target and market to consumers. It emphasizes connecting customer insights across both digital and traditional data to optimize marketing efforts. Some key points discussed include using digital data to refine customer understanding, investing marketing proportional to existing customer value, and connecting customer insights with partner data for more contextual targeting. The document provides several examples of how data and analytics can inform marketing strategies and campaigns, such as identifying lookalike audiences, assessing marketing impact, and optimizing pricing and promotions. It also discusses how data management platforms and analytical models can power integrated online and offline marketing programs by leveraging behavioral, transactional, and modeled consumer insights.
Fresh Digital Group provides mobile analytics and measurement services. They help organizations understand mobile usage trends, measure the impact of mobile marketing campaigns, and optimize mobile experiences. Their services include collecting data on mobile traffic, apps, websites and ads. They analyze this data to provide insights into customer behavior and preferences. This allows clients to increase customer engagement, conversions and ROI. Fresh Digital Group uses predictive analytics to turn data into actionable insights that improve user retention, engagement and revenue.
Five9 was recognized with the 2016 North American Cloud Contact Center Customer Value Leadership Award for its leading cloud contact center software platform. Five9 provides a reliable, scalable, and feature-rich platform with continuous innovation. It delivers strong customer impact through an excellent customer experience, competitive pricing, and a history of anticipating and addressing evolving customer needs. Five9 also delivers strong business impact with rapid revenue growth, high customer retention rates, and a track record of profitability.
SECRETS TO SUCCESS SERIES: Customer listening and feedback metrics are the most powerful for optimizing and maximizing your digital strategies. In this discussion, CRM Metrix will identify why it is a misconception to rely solely on site traffic and satisfaction metrics to justify the brand website investment. Hemen Patel, Russ Shirley, and Ike Brunner will illustrate and educate about the large opportunity to drive sales and revenue, increase loyalty, and gain or convert market share by focusing on the metrics that count.
Demand Generation Tips For IT Pros: Strategies, Tactics & Tools For Winning N...Bob Vogel
This presentation, delivered by Bob Vogel of Autotask and Kevin Brown of Kutenda, covers the following topics geared toward IT Service providers:
* The importance of your marketing strategy
* Advanced online demand generation tactics
* How to get it done with Marketing-as-a-Service
* How to manage the leads you generate
*Special offers from Kutenda & Autotask
The document discusses PointAbout's three-step process for developing successful mobile initiatives:
1) Defining goals, strategy, and data architecture to understand client needs and the mobile landscape.
2) Developing a System Requirements Specification document outlining the development plan.
3) Consulting to guide clients through potential issues with rushing into development without proper planning.
This document provides a practical guide for integrating mobile into B2B business strategies and marketing mixes. It discusses why mobile is important for B2Bs, noting that customers are increasingly using smartphones for both personal and work purposes. The document then outlines a 7 step process for developing a mobile strategy, including evaluating current assets, identifying customer needs, performing competitive analyses, developing appropriate mobile content and applications, monitoring and improving offerings, and measuring ROI. Key tactics discussed include mobile websites, apps, location-based services, video, social media and QR codes.
This document provides an overview of interactive self-service kiosks and considerations for their deployment. It discusses defining goals, understanding value propositions, relevant technologies, research on customer preferences, and ensuring success through an integrated marketing solution that considers customers, employees, sustainability and differentiation. The key is to start with a thorough needs assessment and business plan focused on objectives.
Making the Pieces Fit: Marketing, Technology and the Expanding WebBluespire Marketing
What credit union marketers and IT professionals can look forward to learning:
- How your credit union can use the Web as an online marketing platform
- The very latest in interactive marketing trends (and the underlying technology driving them), including search engine marketing, email and social media marketing, and audience targeting
- Lessons from credit union and other regulated industry marketers who are embracing new trends and testing limits
- The industry standards driving the interactive landscape in the financial services industry
The document discusses SAP's Startup Focus Program which aims to help startups build applications on SAP HANA in 6-8 weeks. The program provides startups with free access to HANA for development and testing, training, support, marketing opportunities, and potential funding from SAP Ventures. Several startups that have benefited from the program are highlighted, building solutions in areas like Hadoop management, social media monitoring, predictive analytics, planning and scheduling. The document also advertises an upcoming SAP HANA CodeJam event for startups to do coding and networking at SAP's local office.
The document discusses Nestle's approach to digital transformation globally and locally. It notes the challenges of balancing global expertise with local market needs. Specifically, it outlines Nestle's goal of becoming a fast moving consumer goods leader in leveraging digital and social media to build brands and delight consumers globally. It also provides examples of how Nestle can achieve this through initiatives like improved search optimization, dedicated ecommerce teams, using social listening tools, and better marketing mix modeling.
Snipp Webinar With Loyalty360 - The State of Loyalty in 2017Snipp Interactive
Loyalty in the US is at a tipping point. With the number of companies entering the marketplace and competing for consumer attention skyrocketing, capturing consumer loyalty is not an option - it is essential to the survival of brands. In fact, according to eMarketer, the majority of US marketers intend to allocate more of their budgets to customer loyalty in 2017, with many anticipating significant increases in spending on loyalty.
However, knowing how to spend your budget on loyalty is part in parcel to succeeding in the market place. Join Snipp and Loyalty360 as we examine the state of loyalty in 2017, bringing brands the information they need to ensure loyalty initiatives are focused, strategic, and ultimately, will win over consumers for the long term.
In this webinar, you will learn:
• Key trends for loyalty in 2017, such as the importance of “Lifestyle Loyalty”
• Best practices for setting up winning programs. Want to know how to incorporate the Internet of Things into your own loyalty program? We’ve got you covered!
• A specially developed model & framework developed by our industry leading loyalty consultants to keep you on track as you plan for and manage your loyalty initiatives
mPromo is a SAP Mobile Platform based solution that empowers field personnel with tools to plan, execute, and track trade promotion events. It provides a single platform with an interactive promotion calendar view and the ability to modify the calendar, perform portfolio analysis, and track promotion compliance through feedback and photos from stores. The solution addresses challenges around outdated data, lack of performance analysis, and inefficient promotion spending.
Effective Software Product Development -hiddenbrains.pdfphilipthomas428223
The basic steps to building an efficient app for your business needs have been collected in this presentation. Users of today are internet knowledgeable thanks to the pandemic-driven period, where every company expanded into the new app technology. checkout the steps and possible actions we have covered.
Centripetal media aprimo - microsoft intelligent 1 to 1 marketing - short deckMotheral
This document discusses how tags can revolutionize digital marketing by allowing marketers to identify individual customers. It presents Microsoft Tag technology for bridging the digital and physical worlds by linking physical items like magazine articles to digital experiences. The document then outlines how intelligent one-to-one marketing can use these tags to create personalized, location-based offers for customers on their mobile devices through an integrated marketing platform that analyzes customer data and behavior across channels.
The document provides background information on Quasar, a digital marketing agency that is part of India's leading digital ventures incubator called Smile Group. It details Quasar's lineage in the digital space since 1999, its size and scale in media including being the largest buyer of digital media in India, and its work with clients across various industries. Case studies are also presented highlighting Quasar's firsts in digital media and successful campaigns for clients like Lenovo, Castrol and Quaker Oats.
Looking for a company that provide solutions around content management and digital marketing? WAVU Digital is there to help bridge the gap and guide your audience.
Snapkode offers its customers the opportunity to complete the web visibility improvement plan with a range of complementary marketing services for the
company
Digital marketing can help restaurants communicate with and learn from guests through personalized messages. Developing a content strategy with clear goals in mind is important. Goals may include growing a customer database, increasing sales and foot traffic, or building relationships on social media. Testing strategies in a limited market first allows restaurants to enhance their approach based on results before broader application. Tracking key metrics helps ensure strategies are effective at meeting goals over time.
Oracle Fusion CRM provides an effective, efficient, and easy customer relationship management solution. It is built on Oracle's Fusion Middleware platform using best practices from Oracle's acquisitions and infused with modern web technologies. Fusion CRM offers flexible deployment options including public cloud, private cloud, and on-premise along with access from desktop, mobile, and Outlook. It aims to help customers listen better to their own customers, drive higher sales performance, and access CRM data from anywhere.
2020 Marketer's Guide to Emerging Technologies with Analegy Innovation Rating...Actuan Global
Technology buzzwords are inescapable but what do they all mean? In this document, we tell you which technologies are most likely to impact your customer experience. We also provide a handy score you can use prioritize the technologies most important right now.
Campaign Commander is a SaaS platform that integrates customer intelligence, email marketing, mobile marketing, and social media marketing capabilities. It provides tools for advanced customer segmentation, targeted online campaign execution, lifecycle marketing, and multivariate testing. Customers report significantly higher response rates and conversion rates when using Campaign Commander's customer intelligence and targeting features. The platform's intuitive interfaces allow non-technical users to quickly leverage powerful analytics and marketing automation.
Similar to The PointAbout SRS Process: From Idea to App-Ready in Three Weeks or Less (20)
Building Production Ready Search Pipelines with Spark and MilvusZilliz
Spark is the widely used ETL tool for processing, indexing and ingesting data to serving stack for search. Milvus is the production-ready open-source vector database. In this talk we will show how to use Spark to process unstructured data to extract vector representations, and push the vectors to Milvus vector database for search serving.
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slackshyamraj55
Discover the seamless integration of RPA (Robotic Process Automation), COMPOSER, and APM with AWS IDP enhanced with Slack notifications. Explore how these technologies converge to streamline workflows, optimize performance, and ensure secure access, all while leveraging the power of AWS IDP and real-time communication via Slack notifications.
In the rapidly evolving landscape of technologies, XML continues to play a vital role in structuring, storing, and transporting data across diverse systems. The recent advancements in artificial intelligence (AI) present new methodologies for enhancing XML development workflows, introducing efficiency, automation, and intelligent capabilities. This presentation will outline the scope and perspective of utilizing AI in XML development. The potential benefits and the possible pitfalls will be highlighted, providing a balanced view of the subject.
We will explore the capabilities of AI in understanding XML markup languages and autonomously creating structured XML content. Additionally, we will examine the capacity of AI to enrich plain text with appropriate XML markup. Practical examples and methodological guidelines will be provided to elucidate how AI can be effectively prompted to interpret and generate accurate XML markup.
Further emphasis will be placed on the role of AI in developing XSLT, or schemas such as XSD and Schematron. We will address the techniques and strategies adopted to create prompts for generating code, explaining code, or refactoring the code, and the results achieved.
The discussion will extend to how AI can be used to transform XML content. In particular, the focus will be on the use of AI XPath extension functions in XSLT, Schematron, Schematron Quick Fixes, or for XML content refactoring.
The presentation aims to deliver a comprehensive overview of AI usage in XML development, providing attendees with the necessary knowledge to make informed decisions. Whether you’re at the early stages of adopting AI or considering integrating it in advanced XML development, this presentation will cover all levels of expertise.
By highlighting the potential advantages and challenges of integrating AI with XML development tools and languages, the presentation seeks to inspire thoughtful conversation around the future of XML development. We’ll not only delve into the technical aspects of AI-powered XML development but also discuss practical implications and possible future directions.
Driving Business Innovation: Latest Generative AI Advancements & Success StorySafe Software
Are you ready to revolutionize how you handle data? Join us for a webinar where we’ll bring you up to speed with the latest advancements in Generative AI technology and discover how leveraging FME with tools from giants like Google Gemini, Amazon, and Microsoft OpenAI can supercharge your workflow efficiency.
During the hour, we’ll take you through:
Guest Speaker Segment with Hannah Barrington: Dive into the world of dynamic real estate marketing with Hannah, the Marketing Manager at Workspace Group. Hear firsthand how their team generates engaging descriptions for thousands of office units by integrating diverse data sources—from PDF floorplans to web pages—using FME transformers, like OpenAIVisionConnector and AnthropicVisionConnector. This use case will show you how GenAI can streamline content creation for marketing across the board.
Ollama Use Case: Learn how Scenario Specialist Dmitri Bagh has utilized Ollama within FME to input data, create custom models, and enhance security protocols. This segment will include demos to illustrate the full capabilities of FME in AI-driven processes.
Custom AI Models: Discover how to leverage FME to build personalized AI models using your data. Whether it’s populating a model with local data for added security or integrating public AI tools, find out how FME facilitates a versatile and secure approach to AI.
We’ll wrap up with a live Q&A session where you can engage with our experts on your specific use cases, and learn more about optimizing your data workflows with AI.
This webinar is ideal for professionals seeking to harness the power of AI within their data management systems while ensuring high levels of customization and security. Whether you're a novice or an expert, gain actionable insights and strategies to elevate your data processes. Join us to see how FME and AI can revolutionize how you work with data!
OpenID AuthZEN Interop Read Out - AuthorizationDavid Brossard
During Identiverse 2024 and EIC 2024, members of the OpenID AuthZEN WG got together and demoed their authorization endpoints conforming to the AuthZEN API
Ocean lotus Threat actors project by John Sitima 2024 (1).pptxSitimaJohn
Ocean Lotus cyber threat actors represent a sophisticated, persistent, and politically motivated group that poses a significant risk to organizations and individuals in the Southeast Asian region. Their continuous evolution and adaptability underscore the need for robust cybersecurity measures and international cooperation to identify and mitigate the threats posed by such advanced persistent threat groups.
Full-RAG: A modern architecture for hyper-personalizationZilliz
Mike Del Balso, CEO & Co-Founder at Tecton, presents "Full RAG," a novel approach to AI recommendation systems, aiming to push beyond the limitations of traditional models through a deep integration of contextual insights and real-time data, leveraging the Retrieval-Augmented Generation architecture. This talk will outline Full RAG's potential to significantly enhance personalization, address engineering challenges such as data management and model training, and introduce data enrichment with reranking as a key solution. Attendees will gain crucial insights into the importance of hyperpersonalization in AI, the capabilities of Full RAG for advanced personalization, and strategies for managing complex data integrations for deploying cutting-edge AI solutions.
Fueling AI with Great Data with Airbyte WebinarZilliz
This talk will focus on how to collect data from a variety of sources, leveraging this data for RAG and other GenAI use cases, and finally charting your course to productionalization.
Essentials of Automations: The Art of Triggers and Actions in FMESafe Software
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
CAKE: Sharing Slices of Confidential Data on BlockchainClaudio Di Ciccio
Presented at the CAiSE 2024 Forum, Intelligent Information Systems, June 6th, Limassol, Cyprus.
Synopsis: Cooperative information systems typically involve various entities in a collaborative process within a distributed environment. Blockchain technology offers a mechanism for automating such processes, even when only partial trust exists among participants. The data stored on the blockchain is replicated across all nodes in the network, ensuring accessibility to all participants. While this aspect facilitates traceability, integrity, and persistence, it poses challenges for adopting public blockchains in enterprise settings due to confidentiality issues. In this paper, we present a software tool named Control Access via Key Encryption (CAKE), designed to ensure data confidentiality in scenarios involving public blockchains. After outlining its core components and functionalities, we showcase the application of CAKE in the context of a real-world cyber-security project within the logistics domain.
Paper: https://doi.org/10.1007/978-3-031-61000-4_16
Have you ever been confused by the myriad of choices offered by AWS for hosting a website or an API?
Lambda, Elastic Beanstalk, Lightsail, Amplify, S3 (and more!) can each host websites + APIs. But which one should we choose?
Which one is cheapest? Which one is fastest? Which one will scale to meet our needs?
Join me in this session as we dive into each AWS hosting service to determine which one is best for your scenario and explain why!
Climate Impact of Software Testing at Nordic Testing DaysKari Kakkonen
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
Cosa hanno in comune un mattoncino Lego e la backdoor XZ?Speck&Tech
ABSTRACT: A prima vista, un mattoncino Lego e la backdoor XZ potrebbero avere in comune il fatto di essere entrambi blocchi di costruzione, o dipendenze di progetti creativi e software. La realtà è che un mattoncino Lego e il caso della backdoor XZ hanno molto di più di tutto ciò in comune.
Partecipate alla presentazione per immergervi in una storia di interoperabilità, standard e formati aperti, per poi discutere del ruolo importante che i contributori hanno in una comunità open source sostenibile.
BIO: Sostenitrice del software libero e dei formati standard e aperti. È stata un membro attivo dei progetti Fedora e openSUSE e ha co-fondato l'Associazione LibreItalia dove è stata coinvolta in diversi eventi, migrazioni e formazione relativi a LibreOffice. In precedenza ha lavorato a migrazioni e corsi di formazione su LibreOffice per diverse amministrazioni pubbliche e privati. Da gennaio 2020 lavora in SUSE come Software Release Engineer per Uyuni e SUSE Manager e quando non segue la sua passione per i computer e per Geeko coltiva la sua curiosità per l'astronomia (da cui deriva il suo nickname deneb_alpha).
Ivanti’s Patch Tuesday breakdown goes beyond patching your applications and brings you the intelligence and guidance needed to prioritize where to focus your attention first. Catch early analysis on our Ivanti blog, then join industry expert Chris Goettl for the Patch Tuesday Webinar Event. There we’ll do a deep dive into each of the bulletins and give guidance on the risks associated with the newly-identified vulnerabilities.
UiPath Test Automation using UiPath Test Suite series, part 6DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 6. In this session, we will cover Test Automation with generative AI and Open AI.
UiPath Test Automation with generative AI and Open AI webinar offers an in-depth exploration of leveraging cutting-edge technologies for test automation within the UiPath platform. Attendees will delve into the integration of generative AI, a test automation solution, with Open AI advanced natural language processing capabilities.
Throughout the session, participants will discover how this synergy empowers testers to automate repetitive tasks, enhance testing accuracy, and expedite the software testing life cycle. Topics covered include the seamless integration process, practical use cases, and the benefits of harnessing AI-driven automation for UiPath testing initiatives. By attending this webinar, testers, and automation professionals can gain valuable insights into harnessing the power of AI to optimize their test automation workflows within the UiPath ecosystem, ultimately driving efficiency and quality in software development processes.
What will you get from this session?
1. Insights into integrating generative AI.
2. Understanding how this integration enhances test automation within the UiPath platform
3. Practical demonstrations
4. Exploration of real-world use cases illustrating the benefits of AI-driven test automation for UiPath
Topics covered:
What is generative AI
Test Automation with generative AI and Open AI.
UiPath integration with generative AI
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
For the full video of this presentation, please visit: https://www.edge-ai-vision.com/2024/06/building-and-scaling-ai-applications-with-the-nx-ai-manager-a-presentation-from-network-optix/
Robin van Emden, Senior Director of Data Science at Network Optix, presents the “Building and Scaling AI Applications with the Nx AI Manager,” tutorial at the May 2024 Embedded Vision Summit.
In this presentation, van Emden covers the basics of scaling edge AI solutions using the Nx tool kit. He emphasizes the process of developing AI models and deploying them globally. He also showcases the conversion of AI models and the creation of effective edge AI pipelines, with a focus on pre-processing, model conversion, selecting the appropriate inference engine for the target hardware and post-processing.
van Emden shows how Nx can simplify the developer’s life and facilitate a rapid transition from concept to production-ready applications.He provides valuable insights into developing scalable and efficient edge AI solutions, with a strong focus on practical implementation.
2. The Process Funnel
PointAbout uses the Process Funnel on the
right as a guide to help clients map out their
Business Ad Sales Education Branding New
Customers New Sales
Market Increases Customer
Research Productivity Satisfaction
mobile strategy. Requirements
The funnel emphasizes that building mobile Stakeholders Advertisers Competition Target Users
products is a holistic process with a series Audience
of inter-connected decisions. All aspects of
the Process Funnel should be considered to Platform iPhone iPad Android RIM Windows Web
ensure successful development of mobile
websites and/or applications.
Features
Push Social
Noti cation Analytics Advertising Commerce Media
We consult with clients to develop a System
Requirements Specification (SRS) document
that lays out a development plan for mobile
products based on each individual client’s Storyboard Wireframes Pixel
Perfect
Style
Guide
expectations, targeted platforms, and
preexisting data architecture.
APIs
Data Definition
The SRS document provided by PointAbout
at the end of the consulting period can be
Acceptance Acceptance
used for in-house development, distributed Criteria
to multiple vendors in the form of a Request Criteria
for Proposal (RFP), or serve as the basis for
PointAbout’s development team. Support Support Plan
3. Business Requirements
Ad Sales Education Branding New Market Increases Customer
Customers New Sales Research Productivity Satisfaction
Business Requirements
Audience
Platform
Features
Storyboard
The business requirements discussion starts at an overall mobile strategy level and becomes more granular as
Data
we move through the process funnel. In this first step, we discern the most important components of a
De nition
client’s application and help decide which considerations on which to focus as the app progresses through
Acceptance
Criteria research, design, and development.
Support
Ad Sales Branding New Sales Increases Productivity
How can you maximize What kind of feedback How can app sales help Will your app allow users
user downloads and channels do you want to bolster the bottom line? to increase productivity
ad revenue? What are open? What social media How can you increase in some form or fashion?
your revenue goals/ outlets do you want to user uptake of your app Are you looking to
requirements for this tap and how? to drive new sales, in-app include voice-to-text
project (ROI)? sales, and/or advertising functionality? Do you
sales? Should you charge want to move toward
Education New Customers for your app at all, and if automation of processes
Apps only reach new so, how much should you that have been done
Smartphones put all the
customers and keep charge? manually to this point?
knowledge in the world
Would you like to
at a user’s fingertips. them coming back if they
Market Research distribute and display
Will your app educate truly stand out from the
reports via an application
users about their nearby competition. This means How can you use
or mobile website rather
surroundings? Your having the foresight and analytics to optimize User
than over email?
current or upcoming patience to create a best- Experience? How can you
products or events? How in-breed app as well as implement analytics and
do you want to relay that the fortitude to see it which vendor should you Customer Satisfaction
information? Strictly via through. What utilities use? What can you expect Apps open up yet another
text, or do you want to will make your app a to find out from your line of communication
include audio and video? must-have? What apps analytics vendor and how between your customers
that aren’t necessarily much will it cost? How and you. Who will
“competition” contain can you use analytics to manage and respond to
elements you’d like to see optimize User Experience? the feedback you receive
Page 3 in your apps? from your app?
4. Audience
Stakeholders Advertisers Competition Target Users
Business Requirements
Audience
Platform
Features
Your intended target market defines who the app should be designed to reach. Defining the audience influ-
Storyboard
ences decisions in the Platform, Features, and Storyboard sections.
Data
De nition
Acceptance
Criteria Stakeholders Advertisers Competition Target Users
Support
Before an app can be Which advertising What can you do that What is the demographic
released in the wild, vendors should you your competitors aren’t profile of your intended
it needs to meet the consider, which do you already doing? What target audience? How
approval of a range already use, and what should you do that they’re can you best reach your
of stakeholders, kind of advertising would already doing? Consider target audience through
including operational you prefer to include in which successes of your mobile? Also consider
and economic. What your app? Banner ads competition you want the demographic profile
are the requirements can be effective, as they to emulate, and what of platform users and
of your stakeholders? are often geared toward innovative new features address how those users
What is the extent of mass-market campaigns and aspects you will bring typically utilize mobile.
their involvement in the that want to deliver across to the table. What will
project’s development? Do all mobile platforms. set your app or mobile
not wait until the project Interstitial advertisements website apart from the
is completed and you are appear between screens hundreds of thousands
ready to seek approval within an application. that already exist?
to find out stakeholders’ This form of advertising is
expectations. often more intrusive to the
user, as it interrupts their
navigation through an
app. If your app will reach
enough users, branded
sponsorships are another
advertising option.
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5. Platform
iPhone iPad Android RIM Windows Web
Business Requirements
Audience
Platform
Features
PointAbout helps clients strategize which platforms to target with their mobile apps. We examine all plat-
Storyboard
forms to gauge whether there would be significant benefits to creating apps on them.
Data
De nition
Acceptance
Criteria iPhone / iPod Touch Android Windows Phone Web
Support
PointAbout’s AppMakr Smart phones running on Microsoft has been very Do you want to create a
service has been the Android OS are rapidly silent in the app space, but mobile website, or just
force behind more than gaining market share, and is the ‘lurking giant’ and mobile apps? Mobile
1200 iPhone apps, which Google’s plans for web- is starting to re-prioritize web offers broad, though
have had over 1.2 million based apps on Chrome for apps. The release of inconsistent distribution.
downloads in the App have the potential Windows Phone 7 has There is no standard for
Store. to challenge Apple’s the potential to cause a mobile web like Firefox,
dominance in the app serious shift in the mobile Safari, or IE, so content
iPad market. market. will not be able to render
to best suit each device
The iPad is an extension
Blackberry The platform will unless mobile browser
of the well-known iPhone
bring end users a fresh detecting is integrated in
SDK, building software, Blackberry accounts for
experience while also your project.
but iPad carries its own more smartphone users
providing developers
inherent challenges. than any other device,
with a powerful set of Google is also pushing
Projects for the iPad are offering wide distribution.
tools that allows for rapid the development of web-
extremely design-heavy However, Blackberry App
development of apps. based apps leveraging
and require intricate World contains roughly
HTML5, an approach
detail and extensive pre- 1/10th the number of apps
that will likely gain
development planning. as Apple and the number
traction with the launch
of app downloads from
of Google’s Chrome Web
the App World is far less
than either the App Store Store later this year.
or the Android Market
Place.
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6. Features Push Social
Noti cation Analytics Advertising Commerce Media
Business Requirements
Audience
Platform
Features
Storyboard
PointAbout has strategic partnerships with a number of mobile solutions providers. We also have reusable code
libraries and access to open source that is specific to the mobile app space.
Data
De nition
Acceptance
Criteria Some primary technology categories that we explore during Step 1 include Push Notifications, Analytics,
Support Advertising, eCommerce, and Social Media/Sharing. Considerable energy will be spent pinning down what you
can and should do to maximize user retention and acquisition through the use of features.
Storyboards
Wireframes Pixel Style
Business Requirements
Perfect Guide
Audience
Platform
Features
Storyboard
Data
De nition
Storyboards are visual designs of the app’s expected look, feel and functionality. Storyboards and wireframes
Acceptance
provide the groundwork for necessary decision-makers to understand exactly what the app will be able to do.
Criteria
Additionally, they allow development teams and data providers to understand expectations for back-end data
Support
processing and front-end display.
Wireframes Pixel-Perfect Images Style Guide
Have you thought through every Images created based on wireframes How should the app look and feel?
nook, cranny, back button, swipe, that developers use as the basis for What message do you want it to
and pinch/zoom of your app? app creation. present? What are your company’s
Developed use cases? color schemes, preferred fonts,
etc.?
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7. Data Definition
APIs
Business Requirements
Audience
Platform
Features
What does your data architecture submissions. On mobile apps this is applications? What reporting will
Storyboard
look like? Is it equipped to deliver typically via direct API access to the they be capable of? Will that satisfy
Data
De nition what you need to create these data sources. all of your stakeholders’ needs?
Acceptance
Criteria mobile applications?
Support Are you counting on RSS feeds to Do multiple systems need to be
Are you running legacy systems that deliver data to the app? If so, are updated when something happens
do not interface with web-based those RSS feeds displaying full data on the mobile device?
protocols and API calls? If so, what feeds, or summaries? Do the RSS
data mapping needs to be done to feeds validate? How are the RSS Have you moved to a Service-
extract the data from the system so feeds updated? Oriented Architecture design?
it can be utilized by the app? If not, do you want to do so to
Do your various data sources speak facilitate your mobile initiatives?
Do you already have APIs created to to one another? If a query needs
allow for extraction of data by the to be made that involves multiple How can you achieve your mobile
mobile device? data sources that are typically not objectives without having to
queried together, will there be re-architect large parts of your
Is your data kept up to date problems? internal systems?
automatically? If not, does it require
manual updating? Mobile tends Do you have places to put new data
to uncover data issues, including that is created by mobile users?
instances where data is not Examples include GPS coordinates,
updated often enough, which can user generated content, time-based
go unnoticed on the desktop but in requests for information.
mobile becomes very apparent.
What analytics and tracking
Do you have ways to allow data systems are you currently using?
to be inputted by the mobile user Will you be able to extend those
(i.e. comments, user locations, to gain insight into mobile usage?
blog postings)? On mobile web Are there native SDKs available (if
Page 7 this is typically just http-based form mobile apps) for these analytics
8. Acceptance Criteria Acceptance
Criteria
Business Requirements
Audience
Platform
Features
Acceptance Criteria is a line-by-line explanation of requirements the app must fulfill before it can be deemed
Storyboard
accepted by you and submitted to Apple’s App Store.
Data
De nition
Acceptance
Criteria Clearly defining all aspects of your acceptance criteria prior to the start of the development process is a key
Support element in the success of your mobile initiatives. Incomplete acceptance criteria can result in costly mistakes and
a strain in the client-developer relationship towards the final stages of a project.
Support
Business Requirements
Support Plan
Audience
Platform
Features
Storyboard
Data
De nition
Our pre-development planning processes and project management systems employed during the development
Acceptance
phase ensure we are able to deliver successful, market-ready applications in a short window of time.
Criteria
Support
Communication during all phases of development is critical to building successful mobile products. We encourage
constant communication throughout the development process and update clients on progress through daily,
weekly, or biweekly updates, email and conference calls. We also use project management tools that enable
clients to stay apprised of developments via RSS.
PointAbout’s work isn’t over when the development phase ends. We remain on board after mobile products are
launched to help clients correct data or display errors and repeatable software-specific crashes. Post-development
support offerings include: App Promotion, Support for the first 30 days, a comprehensive “Month One” report,
and Optional Ongoing Technical Support.
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