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MISSION
• To refresh the world.
• To inspire moments of
optimism.
• To create value and make a
difference.
• The Coca-Cola promise
says , quite simply that
“The Coca-Cola Company
exists to benefit and
refresh everyone who is
touched by our business”.
2
VISION
• People
• Planet
• Portfolio
• Partners
• Profit
• Productivity
3
VALUES
• LEADERSHIP: The courage to
shape a better future.
• COLLABORATION: Leverage
collective genius.
• INTEGRITY: Be real.
• ACCOUNTABILITY: If it is to be,
it’s up to me.
• PASSION: Committed in heart
and mind.
• DIVERSITY: As inclusive as our
brands.
• QUALITY: What we do, we do well. 4
ORGANISATIONAL STRUCTURE
CUSTOMER TALKS ABOUT COCA-COLA
6
• An openness to new cultures and senses.
• A love for local products, services and people who support our
neighbourhoods and communities.
• A revival in folk traditions and rituals-from food and beverage to
music, art and spirituality.
• A passion for singular and unique experiences that express our
identity.
• An increased interest in managing the food and beverages that
enter our bodies.
• A burning desire to be hyper-productive, especially in how we
shop and navigate across retail and communication channels.
• A yearning to match productivity with more leisure and moments
of pleasure, and even indulgence.
• An expectation to engage with brands through new experiences
and conversations.
LOREM IPSUM DOLOR SIT AMET,
CONSECTETUER ADIPISCING ELIT.
7
DECISION MAKING
8
THERE ARE SIX STEPS IN
DECISION MAKING:
• Recognize need to make
decision.
• Generate alternatives.
• Assess the alternatives.
• Choose among alternatives.
• Implement choice.
• Learn from feedback.
HOW ARE EMPLOYEES TREATED
KEEPING EMPOYEES HEALTHY
AND HAPPY IS PART OF COCA
COLA’S ETHOS:
• EMPLOYEE ENGAGEMENT
• TRAINING AND DEVELOPMENT
• A GREAT PLACE TO WORK
• HEALTH AND WELL BEING
• PAY AND REWARD
• OPEN AND INCLUSIVE
9
APPROACH OF
GETTING WORKDONE
• One Company. One Team. One Passion.
• Standard Operating & Working
procedures.
• Coca-Cola Operating Requirements (KORE).
• Reward Based Working system – Incentives for
Target achievement.
• Motivates employees by providing best working
conditions & other benefits.
10
TOLERANCE FOR
RISK
• Very Low tolerance for risk.
• Follows Quality practices -
Food Safety and Standards Act
& Global Food Safety Initiative
.
• Hazard Analysis and Critical
Control Points (HACCP).• Unannounced audits in their operations
sector.
• Proper maintenance of their machinery and
systems,
11
87%
Employee
engagement
score in
commercial team.
96.5%
of deliveries are in
full, on time and
accurately
invoiced.
94.9%
Of customers
say we met
or exceeded
expectations.
-COCA COLA HBC
12
“ Hygienic
Safety
Same Taste
14
Some
Interesting
FACTS
15
Coca Cola was first
made for the cure of
headache and other
illnesses.
16
Can you guess the
first year sale of
company ?
17
$ 50
Can you guess the first
year sale of company ?
18
‘Coca Cola’ is the most
recognized word in the
world after ‘OKAY’
19
Coca Cola makes so
many different
beverages that if you
drank one per day, it
would take you over 9
years to try them all.
20
If every drop of coke ever
produced we put in 8-
ounce bottles and laid
end-to-end they would
reach the moon and back
over 2000 times.
21
Red and White Coca Cola
logo is recognized by 94%
of world’s population.
22
THANK
YOU
23

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Study of Organisational behavior of Coca cola Company

  • 1.
  • 2. MISSION • To refresh the world. • To inspire moments of optimism. • To create value and make a difference. • The Coca-Cola promise says , quite simply that “The Coca-Cola Company exists to benefit and refresh everyone who is touched by our business”. 2
  • 3. VISION • People • Planet • Portfolio • Partners • Profit • Productivity 3
  • 4. VALUES • LEADERSHIP: The courage to shape a better future. • COLLABORATION: Leverage collective genius. • INTEGRITY: Be real. • ACCOUNTABILITY: If it is to be, it’s up to me. • PASSION: Committed in heart and mind. • DIVERSITY: As inclusive as our brands. • QUALITY: What we do, we do well. 4
  • 6. CUSTOMER TALKS ABOUT COCA-COLA 6 • An openness to new cultures and senses. • A love for local products, services and people who support our neighbourhoods and communities. • A revival in folk traditions and rituals-from food and beverage to music, art and spirituality. • A passion for singular and unique experiences that express our identity. • An increased interest in managing the food and beverages that enter our bodies. • A burning desire to be hyper-productive, especially in how we shop and navigate across retail and communication channels. • A yearning to match productivity with more leisure and moments of pleasure, and even indulgence. • An expectation to engage with brands through new experiences and conversations.
  • 7. LOREM IPSUM DOLOR SIT AMET, CONSECTETUER ADIPISCING ELIT. 7
  • 8. DECISION MAKING 8 THERE ARE SIX STEPS IN DECISION MAKING: • Recognize need to make decision. • Generate alternatives. • Assess the alternatives. • Choose among alternatives. • Implement choice. • Learn from feedback.
  • 9. HOW ARE EMPLOYEES TREATED KEEPING EMPOYEES HEALTHY AND HAPPY IS PART OF COCA COLA’S ETHOS: • EMPLOYEE ENGAGEMENT • TRAINING AND DEVELOPMENT • A GREAT PLACE TO WORK • HEALTH AND WELL BEING • PAY AND REWARD • OPEN AND INCLUSIVE 9
  • 10. APPROACH OF GETTING WORKDONE • One Company. One Team. One Passion. • Standard Operating & Working procedures. • Coca-Cola Operating Requirements (KORE). • Reward Based Working system – Incentives for Target achievement. • Motivates employees by providing best working conditions & other benefits. 10
  • 11. TOLERANCE FOR RISK • Very Low tolerance for risk. • Follows Quality practices - Food Safety and Standards Act & Global Food Safety Initiative . • Hazard Analysis and Critical Control Points (HACCP).• Unannounced audits in their operations sector. • Proper maintenance of their machinery and systems, 11
  • 12. 87% Employee engagement score in commercial team. 96.5% of deliveries are in full, on time and accurately invoiced. 94.9% Of customers say we met or exceeded expectations. -COCA COLA HBC 12
  • 15. Coca Cola was first made for the cure of headache and other illnesses. 16
  • 16. Can you guess the first year sale of company ? 17
  • 17. $ 50 Can you guess the first year sale of company ? 18
  • 18. ‘Coca Cola’ is the most recognized word in the world after ‘OKAY’ 19
  • 19. Coca Cola makes so many different beverages that if you drank one per day, it would take you over 9 years to try them all. 20
  • 20. If every drop of coke ever produced we put in 8- ounce bottles and laid end-to-end they would reach the moon and back over 2000 times. 21
  • 21. Red and White Coca Cola logo is recognized by 94% of world’s population. 22