Truck delight
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Truck Delight is a mobile food truck company with 260 employees across 5 cities in India. It has 2 trucks per city that operate 24/7 to provide fast food, beverages and desserts with a vision to be a recognized brand capitalizing on the growing mobile food industry. The company focuses on quality, ethical practices, and customer service while maintaining competitive prices. It has established policies for recruitment, orientation, compensation, and addressing grievances.
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McDonald's entered the Indian market in 1995 and has since grown to become one of the largest food service organizations in the world with over 3,000 restaurants across 119 countries. [McDonald's is committed to quality across its operations through policies around food quality, cleanliness and hygiene, quality supply chain management, and customer service. It conducts regular quality checks and maintains strict standards for employee hygiene and food safety.] McDonald's sees opportunities for further growth in India through expanding into new markets while also facing threats from changing customer tastes and increasing competition.
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we are adding Chinese food in savour because we want to change the taste for the peoples. now a day mostly people like Chinese food so are going to do some change. we are adding Chinese food like Chinese palao, Chinese soup etc.
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- KFC's vision is to be the leading integrated food services group in ASEAN delivering quality products and excellent customer service.
- A SWOT analysis identifies strengths like its famous chicken recipe but also weaknesses such as unhealthy menu options.
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The quick service restaurant industry is a significant and growing aspect of the
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perceived as offering sufficient value for consumers. Stepping into this never ending
and growing sector can lead to profitability if implemented accordingly. But before
stepping into this, one must first determine what consumers’ value in a quick service
restaurant experience. As such, this study explores consumers’ service quality
preferences in the quick service restaurant industry and opening of a new fast food
chain keeping in mind the preferences. Based on the research conducted, the results
found in this study indicated that consumers are highly price sensitive, but also place
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effective marketing strategies for opening our new quick service restaurant.
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Truck delight
- 1. TRUCK DELIGHT On the Highway to Taste
- 2. C O M PA N Y I N T R O D U C T I O N Number of Employees: 260 (240 employees and 20 managers at HQ) 24 employees per truck (9 chefs and 15 employees) with 8 employees (3 chefs and 5 employees) working in 3 separate shifts Cities: 5 (Delhi, Mumbai, Chennai, Kolkata and Jaipur) 2 trucks per city Headquarter: Delhi Timings: 24x7 mobile food truck Offerings: Fast food, hot and cold beverages, Desserts
- 3. T R U C K D E L I G H T MISSION AND VISION MISSION STATEMENT “To bring distinctively upscale taste to the streets of India without all the fuss and nonsense of a high-end restaurant.” VISION STATEMENT “To be a recognized brand, capitalizing on rapid growth and popularity of the mobile food industry; as partners with our customers, our employees, our community and our environment.”
- 4. V A L U E S OF THE COMPANY 1 QUALITY Adhere to product selection criteria that proudly provide a wide variety of organic and natural foods and products. 2 ETHICAL BUSINESS PRACTICE Maintain high standard when dealing with employees, customers and suppliers. 3 CUSTOMER FOCUS Passionate about the customers and embrace their priorities. 4 COMPETITIVE PRICES Providing the best combination of performance and value. Customers get more for their money with Truck Delight..
- 5. Creating a set of shared beliefs, everyone has a framework for how to set priorities, make decision, treat customers and treat each other. • Fair remuneration and treatment • Medical aid • Good and innovative working environment Employees expectations from us: COMPANY CULTURE • Punctuality • Customer oriented • Profit oriented • Working flexibility • Hygiene Our expectations from the employees:
- 6. Joining Formalities Medical Test Background check (education, police verification, etc.) Prior experience, if applicable, then provide salary slip, resignation copy, experience certificate, etc. Proper documentations
- 7. ORIENTATION Company Overview (about the company, mission, vision and values, owners etc.) Description of employee benefits (compensation, leaves) Brief about company policies Introduction to other employees Provide employment and termination guidelines
- 8. HR Policies 2 3 4 5 1 Grievance Redressal Cell Performance management and Appraisal Code of Conduct Safety and Health Policy Leave Policy
- 9. Salary Structure CHEFS 35000 1200 1000 800 700 Special Allowance ALLOWANCES Medical Expenses Food Coupons Annual Gifts Basic Pay BASIC OTHER EMPLOYEES 20000 800 800 1300 LTA TOTAL 800 700 700 40000 25000
- 10. Thank you • Ayushi Chhipa • Deepak Sunderrajan • Jithin Mohan • Riya Katoch • Runjhun Gupta • Sejal Agarwal TRUCK DELIGHT