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STRATEGI
PEMBANGUNAN DAN PELAKSANAAN
      Bahagian Pengurusan Sekolah Harian



          StraPP BPSH




                               2010 - 2012
N1



         StraPP Definition




StraPP BPSH
N2




        Why
     StraPP BPSH?
N3




    F cus
     o
 Flexibility
Divergent
N4



               StraPP BPSH
                   as a


         Communication Tool
         Measurement System
     Strategic Management System
N5
                                  Only 10% of
                              organizations execute
                                 their strategy




          BARRIERS to STRATEGY EXECUTION


         Vision             People            Resource      Management
        Barriers           Barriers           Barriers       Barriers

                                               60% of           85% of
     Only 5% of the      Only 25% of
                                           organizations   executive teams
       workforce        managers have
                                             don’t link     spend less than
     understands the   incentives linked
                                            budgets to       one hour per
        strategy         to strategy
                                              strategy     month discussing
                                                               strategy



StraPP BPSH
N6




              Planning in Action
              Planning is Fun




StraPP BPSH
N7
      Step 1
      STRATEGIC THINKING           Options
          Generating Options
          What might happen?

      Step 2
     STRATEGIC DECISION MAKING     Decisions
              Making Choices
              What will we do?

      Step 3
      STRATEGIC PLANNING           Actions
              Taking Actions
              How will we do it?



StraPP BPSH
N8




                  STRATEGY
               DEVELOPMENT
                     and
              IMPLEMENTATION


StraPP BPSH
N9




               DIRECTION
              STRATEGY MAP
      MEASUREMENT SYSTEM



StraPP BPSH
N10

                                           Mission
                           E   CTI
                                   O   N   Values
                        IR
                                           Vision
                      D




                             E GY
                                           Strategies
                          AT
                      S TR    M
                                 AP
                                           Objectives
                                           Performance Measures
                        RE
                           M
                             E  NT
                                  M
                                           Targets
                      U      S TE
                   AS
              M
               E          SY
                                           Initiatives


StraPP BPSH
N11


                 Mission    Why We Exist

                  Values    Guiding Principles

                   Vision   Word Picture of the Future

                Strategy    Overall Directional Areas

               Objective    What We must Do

     Performance Measure    Evaluation Standard

                  Target    Desired Result

               Initiative   Specific Program/Action




StraPP BPSH
N12



                      MISSION
                     STATEMENT
              “A Mission Statement defines the core purpose of the
                         organization, its raison d'etre.”

                       Who are you as an organization?

                              Whom do you serve?

                               Why do you exist?




StraPP BPSH
N13




         Effective Mission Statements

                   Simple and Clear
                    Inspire change
                 Long-term in nature

          Easy to understand and communicate




StraPP BPSH
N14




                               VALUES
                   “Values represent the way things get done at the
              organization. They represent the deeply held beliefs within
              the organization and are demonstrated through the day-
                          to-day behaviors of all employees.”


                                “What we stand for”
               “Values should support your mission and help you achieve
                           your organizational objectives”




StraPP BPSH
N15



                        VISION
                      STATEMENT
               A vision statement provides a word picture of what the
              organization intends ultimately to become in the future.

         Vision statement acts as a conduit between your reason for being
           (as reflected in the mission), the values representative of your
         culture, and the strategy you’ll put into execution to reach your
                                desired future stated.




StraPP BPSH
N16
         Elements of Effective Vision
                 Statements
                       It is concise
                It balances external and a
                    internal elements
               It appeals to all stakeholders
          It is consistent with mission and values
                      It is verifiable
                       It is feasible
                    It is inspirational
                 It paints a word picture
StraPP BPSH
N17




                           STRATEGY
          “Strategy represents the broad priorities (the overall directional
          areas the organization will pursue) adopted by an organization.”




StraPP BPSH
N18


        Six Steps of Strategy Development

       1. Review the effectiveness current planning effort
       2. Performing Environmental Scan (STEPP)
       3. Stakeholder Analysis
       4. The SWOT Analysis
       5.Identifying Strategic Issues
       6. Developing Strategies



StraPP BPSH
N19
                                         MISSION
     4 Perspectives of
     a Strategy Map
                                              CLIENT

                                     How do we create an impact
                                          for our clients?




               BUDGET                                                       OPERATION

                                                                    To create an impact for clients
      How do we effectively manage         STRATEGY
                                                                       while meeting budgetary
        and allocate resources to
                                                                     constraints, at what business
         maximize our impact?
                                                                        processes must we excel?



                                     LEARNING & GROWTH

                                         How do we align our
                                     intangible assets to improve
                                      our ability to support our
                                               strategy?


StraPP BPSH
N20



                  PERFORMANCE
                   OBJECTIVES
         “Performance objectives describe what you must do well in order to
          effectively implement your strategy. They are more specific than
           what is contained in strategy, but less precise than performance
              measures. Objectives typically begin with an action verb.”




StraPP BPSH
N21
                                 a p
                              y M
              t eg
          r a      Mission: We exist to ______for_____ in order


      St           to ________ so that ________.

                  Client

                                  Objective            Objective           Objective
                                    C1                   C2                  C3
                  Operation




                               Objective       Objective       Objective       Objective
                                 O1              O2              O3              O4
                & Growth
                Learning




                                  Objective            Objective           Objective
                                    L1                   L2                  L3
                  Budget




                                           Objective               Objective
                                             B1                      B2



StraPP BPSH
N22



                  PERFORMANCE
                    MEASURES
        “Performance measures may be considered standards used to evaluate
             and communicate performance against expected results.”


                                 Input Measures


                                Output Measures


                               Outcome Measures




StraPP BPSH
N23

                    A Sample Strategy Map & Set of Performance Measures
       Mission: Develop a Strategy Development and Implementation (StraPP) for BPSH in order to focus
       and align BPSH’s initiatives so that all BPSH’s staff can understand and execute their job effectively.

                                             Strategy Map                                               Performance Measures
                                                                                                   C1: % of surveyed staff aware of StraPP
                                                                                                   implementation.
          Client




                              C1:                      C2:                       C3:
                        Increase StraPP          Maintain Staff                Achieve
                                                                                                  C2: Staff satisfaction with StraPP
                          Knowledge               Satisfaction                Milestones
                                                                                                  C3: % of planned tasks completed on time.

                                                                                                  O1: Number of StraPP presentation given (all
                                                                                                  staff)
        Operation




                           O1:                 O2:                  O3:                           O2: % of staff’s SKT related StraPP
                                                                                       O4:
                     Share Knowledge       Cascading of         Performance          Monitoring   O3: Number of consultation session of StraPP
                                             StraPP               Appraisal
                                                                                                  O4: % of StraPP’s report progress from unit/
                                                                                                  sector

                                                                                                  L1: % of team members attending advanced
     & Growth
     Learning




                                                       L2:                                        Strategic Management Training
                              L1:                                               L3:
                                                   Ensure Team            Access of Tools         L2: % of team meeting with 100% attendance
                         Increase Skills
                                                   Involvement
                                                                                                  L3: % of identified resources available to the
                                                                                                  team (technology, SM Literature, etc.)
         Budget




                                                         B1:                                       B1: Variance to initiative budget
                                                  Fiscal Stability




StraPP BPSH
N24



                 PERFORMANCE
                    TARGETS
        “Performance targets represent the desired result of a performance
             measure. By comparing actual performance results against
         predetermined target, we receive information that is imbued with
                               value and meaning.”


                               Long-term Targets


                                Midrange targets


                               Short-term Targets




StraPP BPSH
N25




                       INITIATIVES
        “Initiatives are the specific programs, activities, projects, or actions
         we will engage in to help ensure we meet or exceed our performance
                                        targets.”


                     Ensuring Initiatives Support Our Strategy


                         Prioritizing Strategic Initiatives

                               Creating New Initiatives




StraPP BPSH
N26




              MODUS OPERANDI
                  Phase 1
                  Phase 2

StraPP BPSH
N27


   PHASE 1 : DEVELOPMENT & DOCUMENTATION

                          TARGET                        EXPECTED
         ACTIVITY                          DATE
                           GROUP                         OUTPUT

                           Top                           Direction
         1st Meeting                    11-13 Sep 09
                        Management                     Strategy Map

                            Top
                                                       Measurement
        2nd Meeting     Management       October 09
                                                         System
                       & Head of Unit

                            Top
                                                           Final
        3rd Meeting     Management      November 09
                                                       StraPP BPSH
                       & Head of Unit




StraPP BPSH
N28



         PHASE 2 : CASCADING & PROMOTION

                            TARGET                        EXPECTED
          ACTIVITY                           DATE
                             GROUP                         OUTPUT

                                                         Familiarization
         4th Meeting      BPSH Staff      December 09      of StraPP
                                                             BPSH

                           All Staff                     Translation of
         5th Meeting                      December 09     StraPP BPSH
                          within Sector                     into SKT

                          BPSH Staff                      StraPP BPSH
              Launching                   January 2010
                          BPSH Clients                   Documentation




StraPP BPSH
N29




       1st Meeting Objectives:
       1. Refine BPSH’s Mission, Values and Vision
       2. Develop Strategies to achieve BPSH’s Mission
       3. Translate Strategies into Objectives
       4. Produce BPSH Strategic Map




StraPP BPSH
N30


       1st Meeting TIMETABLE
           Day      Morning 1     Morning 2    Afternoon      Night

                                                           Introduction
          11 Sep                                             to StraPP
         (Friday)                                           Development
                                                              Process
                                                           STRATEGY
         12 Sep                  DIRECTION:                   MAP:
       (Saturday)      Mission, Values & Vision of BPSH    Strategies &
                                                            Objectives


         13 Sep        STRATEGY MAP:
        (Sunday)     Strategies & Objectives




StraPP BPSH
N31



         DELIVERY METHOD
          1. Group Discussion
          2. 1-2-5 Technique
          3. Gallery Walk
          4. Post-it Technique
          5. Survey




StraPP BPSH
N32


          PREPARATION
          1. Background Materials
          2. Mahjong Papers
          3. Post-It Paper (different colors)
          4. Stationaries
          5. Computer & Printer
          6. LCD Projector
          7. Room arrangement


StraPP BPSH

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Strategy Development and Implementation

  • 1. STRATEGI PEMBANGUNAN DAN PELAKSANAAN Bahagian Pengurusan Sekolah Harian StraPP BPSH 2010 - 2012
  • 2. N1 StraPP Definition StraPP BPSH
  • 3. N2 Why StraPP BPSH?
  • 4. N3 F cus o Flexibility Divergent
  • 5. N4 StraPP BPSH as a Communication Tool Measurement System Strategic Management System
  • 6. N5 Only 10% of organizations execute their strategy BARRIERS to STRATEGY EXECUTION Vision People Resource Management Barriers Barriers Barriers Barriers 60% of 85% of Only 5% of the Only 25% of organizations executive teams workforce managers have don’t link spend less than understands the incentives linked budgets to one hour per strategy to strategy strategy month discussing strategy StraPP BPSH
  • 7. N6 Planning in Action Planning is Fun StraPP BPSH
  • 8. N7 Step 1 STRATEGIC THINKING Options Generating Options What might happen? Step 2 STRATEGIC DECISION MAKING Decisions Making Choices What will we do? Step 3 STRATEGIC PLANNING Actions Taking Actions How will we do it? StraPP BPSH
  • 9. N8 STRATEGY DEVELOPMENT and IMPLEMENTATION StraPP BPSH
  • 10. N9 DIRECTION STRATEGY MAP MEASUREMENT SYSTEM StraPP BPSH
  • 11. N10 Mission E CTI O N Values IR Vision D E GY Strategies AT S TR M AP Objectives Performance Measures RE M E NT M Targets U S TE AS M E SY Initiatives StraPP BPSH
  • 12. N11 Mission Why We Exist Values Guiding Principles Vision Word Picture of the Future Strategy Overall Directional Areas Objective What We must Do Performance Measure Evaluation Standard Target Desired Result Initiative Specific Program/Action StraPP BPSH
  • 13. N12 MISSION STATEMENT “A Mission Statement defines the core purpose of the organization, its raison d'etre.” Who are you as an organization? Whom do you serve? Why do you exist? StraPP BPSH
  • 14. N13 Effective Mission Statements Simple and Clear Inspire change Long-term in nature Easy to understand and communicate StraPP BPSH
  • 15. N14 VALUES “Values represent the way things get done at the organization. They represent the deeply held beliefs within the organization and are demonstrated through the day- to-day behaviors of all employees.” “What we stand for” “Values should support your mission and help you achieve your organizational objectives” StraPP BPSH
  • 16. N15 VISION STATEMENT A vision statement provides a word picture of what the organization intends ultimately to become in the future. Vision statement acts as a conduit between your reason for being (as reflected in the mission), the values representative of your culture, and the strategy you’ll put into execution to reach your desired future stated. StraPP BPSH
  • 17. N16 Elements of Effective Vision Statements It is concise It balances external and a internal elements It appeals to all stakeholders It is consistent with mission and values It is verifiable It is feasible It is inspirational It paints a word picture StraPP BPSH
  • 18. N17 STRATEGY “Strategy represents the broad priorities (the overall directional areas the organization will pursue) adopted by an organization.” StraPP BPSH
  • 19. N18 Six Steps of Strategy Development 1. Review the effectiveness current planning effort 2. Performing Environmental Scan (STEPP) 3. Stakeholder Analysis 4. The SWOT Analysis 5.Identifying Strategic Issues 6. Developing Strategies StraPP BPSH
  • 20. N19 MISSION 4 Perspectives of a Strategy Map CLIENT How do we create an impact for our clients? BUDGET OPERATION To create an impact for clients How do we effectively manage STRATEGY while meeting budgetary and allocate resources to constraints, at what business maximize our impact? processes must we excel? LEARNING & GROWTH How do we align our intangible assets to improve our ability to support our strategy? StraPP BPSH
  • 21. N20 PERFORMANCE OBJECTIVES “Performance objectives describe what you must do well in order to effectively implement your strategy. They are more specific than what is contained in strategy, but less precise than performance measures. Objectives typically begin with an action verb.” StraPP BPSH
  • 22. N21 a p y M t eg r a Mission: We exist to ______for_____ in order St to ________ so that ________. Client Objective Objective Objective C1 C2 C3 Operation Objective Objective Objective Objective O1 O2 O3 O4 & Growth Learning Objective Objective Objective L1 L2 L3 Budget Objective Objective B1 B2 StraPP BPSH
  • 23. N22 PERFORMANCE MEASURES “Performance measures may be considered standards used to evaluate and communicate performance against expected results.” Input Measures Output Measures Outcome Measures StraPP BPSH
  • 24. N23 A Sample Strategy Map & Set of Performance Measures Mission: Develop a Strategy Development and Implementation (StraPP) for BPSH in order to focus and align BPSH’s initiatives so that all BPSH’s staff can understand and execute their job effectively. Strategy Map Performance Measures C1: % of surveyed staff aware of StraPP implementation. Client C1: C2: C3: Increase StraPP Maintain Staff Achieve C2: Staff satisfaction with StraPP Knowledge Satisfaction Milestones C3: % of planned tasks completed on time. O1: Number of StraPP presentation given (all staff) Operation O1: O2: O3: O2: % of staff’s SKT related StraPP O4: Share Knowledge Cascading of Performance Monitoring O3: Number of consultation session of StraPP StraPP Appraisal O4: % of StraPP’s report progress from unit/ sector L1: % of team members attending advanced & Growth Learning L2: Strategic Management Training L1: L3: Ensure Team Access of Tools L2: % of team meeting with 100% attendance Increase Skills Involvement L3: % of identified resources available to the team (technology, SM Literature, etc.) Budget B1: B1: Variance to initiative budget Fiscal Stability StraPP BPSH
  • 25. N24 PERFORMANCE TARGETS “Performance targets represent the desired result of a performance measure. By comparing actual performance results against predetermined target, we receive information that is imbued with value and meaning.” Long-term Targets Midrange targets Short-term Targets StraPP BPSH
  • 26. N25 INITIATIVES “Initiatives are the specific programs, activities, projects, or actions we will engage in to help ensure we meet or exceed our performance targets.” Ensuring Initiatives Support Our Strategy Prioritizing Strategic Initiatives Creating New Initiatives StraPP BPSH
  • 27. N26 MODUS OPERANDI Phase 1 Phase 2 StraPP BPSH
  • 28. N27 PHASE 1 : DEVELOPMENT & DOCUMENTATION TARGET EXPECTED ACTIVITY DATE GROUP OUTPUT Top Direction 1st Meeting 11-13 Sep 09 Management Strategy Map Top Measurement 2nd Meeting Management October 09 System & Head of Unit Top Final 3rd Meeting Management November 09 StraPP BPSH & Head of Unit StraPP BPSH
  • 29. N28 PHASE 2 : CASCADING & PROMOTION TARGET EXPECTED ACTIVITY DATE GROUP OUTPUT Familiarization 4th Meeting BPSH Staff December 09 of StraPP BPSH All Staff Translation of 5th Meeting December 09 StraPP BPSH within Sector into SKT BPSH Staff StraPP BPSH Launching January 2010 BPSH Clients Documentation StraPP BPSH
  • 30. N29 1st Meeting Objectives: 1. Refine BPSH’s Mission, Values and Vision 2. Develop Strategies to achieve BPSH’s Mission 3. Translate Strategies into Objectives 4. Produce BPSH Strategic Map StraPP BPSH
  • 31. N30 1st Meeting TIMETABLE Day Morning 1 Morning 2 Afternoon Night Introduction 11 Sep to StraPP (Friday) Development Process STRATEGY 12 Sep DIRECTION: MAP: (Saturday) Mission, Values & Vision of BPSH Strategies & Objectives 13 Sep STRATEGY MAP: (Sunday) Strategies & Objectives StraPP BPSH
  • 32. N31 DELIVERY METHOD 1. Group Discussion 2. 1-2-5 Technique 3. Gallery Walk 4. Post-it Technique 5. Survey StraPP BPSH
  • 33. N32 PREPARATION 1. Background Materials 2. Mahjong Papers 3. Post-It Paper (different colors) 4. Stationaries 5. Computer & Printer 6. LCD Projector 7. Room arrangement StraPP BPSH