This document outlines Stephen Welfare's vision for putting clinical leadership at the heart of quality improvement. It discusses establishing a "Change Leaders" program to support tangible quality improvements and develop leadership skills among clinical and managerial leaders. The program would involve fellows working on quality improvement projects within their organizations over 20 months, receiving coaching, training and a postgraduate certificate. It also discusses the need to maximize synergies across networks to support quality improvement and leadership development across the NHS.

1. 23rd May 2013
Putting Clinical Leadership at the
heart of Quality Improvement
Stephen Welfare
Managing Director Health Education East of England
stephen.welfare@nhs.net
www.eoe.hee.nhs.uk
Twitter @eoeLETB.

2. www.hee.nhs.ukwww.hee.nhs.uk
Don Berwick
Can Healthcare Change?
http://www.kingsfund.org.uk/audio-video/don-berwick-importance-
and-challenge-clinical-leadership
The Importance and Challenge of Clinical Leadership
http://vimeo.com/64728855

3. www.hee.nhs.ukwww.hee.nhs.uk
Change Leaders
Aims:
•System Network
•Support delivery of tangible
quality improvements
•Develop leadership
capability of Clinical and
Managerial leaders
•Urgent Care in Bedfordshire
• To transform the care and
treatment for people suffering from a
long term condition.
•To deliver holistic, multidisciplinary
care to frail, older people in a rapid
access out-patient setting.
Programmes

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Change Leaders has meant to participants

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Change Leaders has meant to my project

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Change Leaders has meant to the NHS and
my organisation

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• Multi-professional from the outset
• Embedded in service
• 20 Fellows per annum
• With MD and DoN
• QI project with a team
• Action Learning Set
• Master-classes
• PG Certificate
“Every system is perfectly
designed to get the results
it gets.”
The Dartmouth Institute
Talent

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Support
Health Coaching
•Patients more active (Leaders!) in
their own care
•Enhance Clinical Skills
• Safe
• Empowering and shared
• Patients aspirations and
goals
•1100 Clinicians (3 levels)
•Unlimited number on line awareness

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Maximise synergies across networks
Identify common objectives and goals
Lessen duplications and fragmentation
Support connectivity of QI and leadership alumni
Support QI and leadership capability to make changes and
realise the 20:20 vision
Networks

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Programmes Talents
Support Networks
Quality
Service
Improvement