Stephanie Jensen has over 20 years of experience in payroll analysis, invoicing, collections, accounts receivable, and data integrity roles. She is highly skilled in analyzing data, conducting research, and developing process improvements for greater efficiency. Currently a payroll analyst at ManpowerGroup, she previously held roles such as operations lead, data integrity coordinator, and accounts receivable specialist.

1. STEPHANIE JENSEN
1744 Parknoll Circle  Port Washington, WI 53074  262-685-7124  sngbrd72@gmail.com
PROFESSIONAL SUMMARY
Payroll analystwith6years experience. Versatilewith13years experience ininvoicing,collections,and
accounts receivable. Excelsinanalyzingdata andconductingresearch todevelopprocessimprovements
for greaterefficiencyandcostsavings includingcommunicatingandimplementingbothinternallyand
externally. Highlydetail orientedtoensure dataaccuracy.
CORE QUALIFICATIONS
 Highlyanalytical
 Detail oriented
 Conductresearch
 Proofreading/editing
 Resourceful
 Problemsolver
 Excel spreadsheets proficiency
 Dedicatedteamplayer
 Stronginterpersonal skills
 Adaptable
 Professionalandmature
 Strongcommunicator
 Energeticworkattitude
 MicrosoftWord proficiency
WORK EXPERIENCE
ManpowerGroup – Corporate Headquarters, Milwaukee, WI 1997-Present
Payroll Analyst 2010–Present
Payroll OperationsDepartment –SharedServicesGroup
Responsible forensuringtimesheetsfromvarioussystemsare receivedand processed,managingtime
discrepancies,enteringandadjustingtimesheets,andreportingandescalatinginformationrelatingto
timesheetsnotreceivedbythe deadlines. Maintainedprocessesandsystemconfigurationsinvolved
inpayroll processing. Developed,maintained,andperformedregularauditingof weeklypayroll
processingandwell ascontrolstoensure accurate payroll processing. Providedservice tointernal
customersandcommunicated,collaborated,andmaintainedproductiverelationshipswithcorporate
and fieldpersonnel,includinghelpingtoresolvepayroll andtimekeepingissues. Contributedto
continuousimprovementprojectsandotherdutiesasneeded.
Operation Services Lead 2008–2010
Operations Services Department
Actedas mainpointof contact for customersandNational AccountExecutives. Recommended and
implemented account process improvements. Previewed and delivered high quality invoices and
reports, maintained PO consumption reports, and created and delivered customer Ad Hoc report
requests. Reviewed/approvedadjustments,write-offs, and refund requests. Initiated revisions of
billing instructions as necessary and worked collectively with the Client Operations Group and
Business Intelligence departments. Worked with National Account Executives and clients on
collectionandescalationissues. Workedwith3PRC and Manpower field offices to ensure accurate
and timely time entry in the various tools for self-initiated pay clients.

2. STEPHANIE JENSEN, PAGE | 2
WORK EXPERIENCE, CONT.
Data Integrity Coordinator/Senior Invoicing Coordinator 2001–2008
Maintainedandreducedcompanyassignederrorrate goal of 5% byensuringpropercustomersetup
for consolidatedbillingaccountsthroughthe review of weeklyreportsandsystemtools. Worked to
reduce andmaintaincompanyDSOthrough timelyandaccurate error management. Monitoredand
managed customer initiated invoice rejections. Corrected and resubmitted the invoices or
processed adjustments as needed. Created Excel documents to work with the local Manpower
service offices and/or the customer to analyze and identify key error issues and work to resolve
them. Experience in Excel includes but not limited to: subtotaling, v-lookups, and pivot tables.
Identifiedrootcausesof service/systemproblemsacrossaccountsand developed integrated plans.
Actedas an expertregardingthe CPS system for error identification and correction across multiple
accounts. Maintained effective communication with internal and external customers.
Cash Application Specialist 1997–1998
Applied cash for specific assigned accounts. Supported franchise cash application personnel -
remittance advices. Verified franchise cash application was completed accurately and timely.
Applied cash and balanced company lock boxes on a daily basis. Completed customer account
write-offs, refunds, and adjustments. Sent letters to field regarding payment discrepancies and
answered requests for research and adjustments from the field. Audited various A/R reports.
EDUCATION
Milwaukee Trade and Technical High School (n/k/a Bradley Tech)
CourseworkemphasisinIndustrialOfficeEducation,2yearsof Accountingclasses,typing,andgeneral
secretarial courses.
Milwaukee Area Technical College
Completed Basic Office Accounting with a final grade of 103%.
Miscellaneous
Manpowerofferedcourses: BusinessWritingandEmail;PresentationSkillsforBeginners;Leading
Yourself ThroughChange;Settingthe Standard;FeedbackisaGift. AttendedEquifaxUnemployment
Forumin NewOrleans, LA – April 2015.
PROFESSIONAL AFFILIATIONS
Member of the Employee Volunteer Council at ManpowerGroup 2007–Present
Co-Captain for Best Buddies Partnership with ManpowerGroup 2014–Present