This document provides an overview of a book that teaches a four-step method for resolving conflicts and problems in one's life: identify, name, own, resolve. It previews the first two steps which involve identifying feelings, values and needs related to events or circumstances that trigger anger, sadness, fear etc. and discovering what one truly values and needs in a given situation. The document excerpts various charts and exercises readers will complete to apply these steps to a personal story about a current problem or conflict in their life.

1. Welcome
Undivided Heart
Book One

2. Preface
Turn to page iii

3. Four Core Skills
Identify
Name
Own
Resolve

4. Identify
Identify events, circumstances that ignite anger:
Disgust
Sadness
Bewilderment
Fear

5. Name
Feelings
Values
Needs
Beliefs

6. Own
Feelings
Internal Talk
Behavior

7. Resolve
Using a step by step method of
Walking in the Beatitudes
Growing the fruits of Spirit

8. Bridging My Relationship With Myself
Turn to page xi-xii
Overview
Steps One - Seven

9. Step One
Renewed Hope

10. Going In Two Different
Directions at Once
What is behind the
decisions we make?
Moving toward a goal

11. Decisions
Double mindedness
James 1:5-8
Filters
Categories of the mind

12. Roots of Belief

13. Is this glass half full or half empty?
Filters influence
our perspective

14. Filters
Influence
categories
in our mind

15. Personal Story
Write a story in which you
identified a problem or conflict
going on in your life.
You will have 10 minutes for
this activity.
When you are done take
a break.

16. Feelings Chart, Chart 1
Reread your story – Look for the feelings
Check off the feelings on Feelings Chart,
Chart 1
Which of the eight dominant feelings showed
up the most in your story?
Circle that emotion on Chart 1

17. Step Two
Discovering what I Value and Need

18. What Do I Value? Chart 2a
Read all the statements on What Do I Value?
Chart 2a.
Decide which statement is most important to
you and mark it as number one.
Decide which is second most important to
you and mark it as number two.
Continue with all 14 statements.

19. What Do I Value? Chart 2b
Discover your five top values.
Write them on the space provided on
Chart 2b.
Look back at your story. What values in
your story were missing?
In other words, what is it you value that is
being ignored by you in your story?

20. What Do I Need? Chart 3a
Read all the statements on What do I need?
Chart 3a.
Decide which statements apply to your
current story.
Check those statements.

21. What Do I Need? Chart 3b
Find the key of needs on Chart 3b.
Discover what you need in your current
situation.
Compare what you need with the others
in your story.
Are your needs the same or different?

22. How are your values and needs
connected in your story?

23. Resolving A Problem
Identify the Problem
Name Feelings
Name Your
Values
Needs

24. Resolving A Problem (cont)
Own
Feelings
Values
Needs

25. Resolve
Karate Kid I

27. body - Physical Body
soul - Mind, emotions, intellect,
imagination, creativity
spirit – God put in us to know him

28. Kaleidoscope
You have all the pieces you need to
journey through your life.
Who has the power to change the picture?
Jesus rearranges the broken pieces.

29. Blackout
Angry People
Cannot See
Cannot Hear

30. Overview
Undivided Heart – Book One
Turn to Page 26

31. Assignment
Keep Track of Your Behavior

32. Physical Health Assessment
Chart 4
Emotional Health Assessment
Chart 5

33. What Do I Value? Assessment
Chart 6
What Do I Need? Assessment
Chart 7
How Do I See God? Assessment
Chart 8

34. copyright©2010, 2012: Diana Greene Ministries, LLC
www.dianagreeneministries.com
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