1. TMP will review Barts Health NHS Trust's online recruitment processes by observing the candidate application process, reviewing the functionality from the perspective of candidates, and observing the recruiter/employer processes through a day spent with the recruitment team. 2. TMP will then provide a report summarizing their understanding of Barts Health's recruitment process, providing feedback on the candidate experience and recruiter processes, and recommending improvements. 3. The review aims to evaluate how effective the existing online recruitment functionality is for candidates and recruiters and identify options for meeting any challenges.

1. Recruitment Process review
This document aims to provide a summary of the actions to be taken and the output to be
delivered by TMP following a review of Barts Health NHS Trust online recruitment processes.
Background:
Barts Healthhave identified potential shortcomings with the current online recruitment system. These
issues affect both candidates and internal back office users of the system and could be improved.
TMP’s extensive experience and expertise in Applicant Tracking Systems can be put to use in
reviewing these two areas.
Executive summary:
A member of the TMP Project Management team will spend a day with the recruitment team and be
shown the recruitment process, from requisition to appointment. This will require one on-site day.
The work will be partly information gathering and partly to understand how ‘it performs’ for the users.
Other members of the TMP Project Management team shall study the candidate experience both in
terms of the find/apply process but also how a candidate is managed and communicated with
throughout the recruitment process itself.
The output of this will be a report to cover:
- Summary of understanding of the Barts Health’s recruitment process
- Feedback and commentary on:
o Candidate experience
o Recruiter/employer processes
- Combine the above to provide a list of recommendations that will be considered by BARTS
HEALTH
Candidate 1. General functionality will be checked, used and graded against TMP’s
facing understanding of ‘industry standard’.
functions – 2. TMP staff (x3 minimum) will apply for a job (created by Barts Health
specifically for this exercise). TMP staff will grade this process in terms
of ease of use using a common scoring grid.
Deliverables
3. The scoring shall be summarised into a single document to be shared
with Barts Health.
4. Make recommendations to the Steering Group; these will be based on
either the existing technology, new technology or a combination of the
two. No constraints of any type shall be placed on the list of
recommendations. The recommendations will be in a word document.
Assumptions This work will be carried out off-site.
That Barts Health will set up a specific job that TMP can make multiple
applications for.
That a resource will be available at Barts Health to help with any queries/issues
that TMP come up against that may hold up the applications being submitted.
The grading referred to above will be 1 to 3, where 3 meets or exceeds the best
experience available in terms of ease of use, clarity etc and 1 is opposite to that.
265 Tottenham Court Road, London, W1T 7RQ +44 (0) 20 7268 9000 www.tmpw.co.uk
TMP (UK) Ltd Registered Office: 265 Tottenham Court Road, London, W1T 7RQ Registered in England & Wales no. 56648039

2. Recruitment Process review
To provide a summary of how effective a tool the existing online job functionality
is for the candidate.
Desired To provide a summary of how effective a tool the existing online job functionality
outcome is for the management of candidates through your ATS.
To be provided with a list of options around meeting any challenges identified in
the overall process.
Employer / This work will be carried out on-site. This will be one day as a minimum and may
recruiter require further on-site working that can be called upon if required.
process and
functions - The report will be written up off-site.
Deliverables
At-desk working day to enable TMP to understand what the process is overall for
requisition, job set up/posting, job management while live, candidate
management through the recruitment process. This will require a verbal or
written explanation of the Barts Health recruitment process. This may mean
multiple workflows – e.g. one for business support, one for academic etc
Barts Health will supply to TMP any supporting workflows/process maps
one week in advance of the on-site day.
1. For Barts Health staff to take the TMP colleague through the entire
lifecycle of at least one job (time dependent). This will include, but not be
limited to, showing/sharing any actions such as shortlisting or setting up
interviews, along with all the communications which are sent to
candidate or any other party connected with the job (e.g. shortlisting
panel).
2. For Barts Health to demonstrate clearly all of the processes and steps
required in the recruitment workflows along with the functionality used.
This will include showing TMP staff member the actions carried out by
various stakeholders within the process – e.g. what a panel member
might see versus HR.
3. For Barts Health to respond to any questions posted by TMP on the day
or within an agreed timescale.
4. We need to agree in advance the definitive list of areas to be
shown/demonstrated, and this will include the following (broad)
rd
categories: requisition, posting, job-live, posting jobs out to 3 parties if
appropriate, candidate communication throughout, setting up or starting
the recruitment process itself, all related candidate & recruiter
communications throughout the process, selection/rejection of
candidates at all recruitment stages, talent pooling, flagging candidates
nd
(e.g. 2 choice candidate), recruitment checks & referencing, offering
the post, closing the job, management information. We ask that you
check this list and update as appropriate for TMP to agree with you
before work commences.
265 Tottenham Court Road, London, W1T 7RQ +44 (0) 20 7268 9000 www.tmpw.co.uk
TMP (UK) Ltd Registered Office: 265 Tottenham Court Road, London, W1T 7RQ Registered in England & Wales no. 56648039

3. Recruitment Process review
5. An output document will be provided which lists areas of strength and
weakness, with a summary of key improvements that could be made. No
constraints shall be placed on the proposed list of improvements.
This will work be carried out both on site (review) and off site (write-up).
That Barts Health provide the relevant team member(s) for a dedicated day to
work with TMP.
Assumptions That any technical issues faced on the day will be dealt with swiftly, hence
reducing any potential delay in progress.
That any specific areas which Barts Health require TMP to review are recorded
into Version 2 of this document and agreed prior to confirming the days of work.
To provide a summary of how effective a tool the existing recruitment
functionality is for the recruitment team.
Desired
outcome To provide a summary of any improvements, entirely based around the
achievement of efficiencies or improvements for the Barts Health.
Candidate facing work:
- Two hours preparatory work
- One day – review of candidate functionality, search/apply process and
completion of applications by multiple team members
- Half day – writing up findings in advance of Steering Group
Time impact Recruitment process work:
- Two hours preparatory work
- One day on site, side-by-side working through recruitment activity
- One day off site, writing up findings in advance of Steering Group
Presenting findings to Steering Group:
- Two hours on site
End.
265 Tottenham Court Road, London, W1T 7RQ +44 (0) 20 7268 9000 www.tmpw.co.uk
TMP (UK) Ltd Registered Office: 265 Tottenham Court Road, London, W1T 7RQ Registered in England & Wales no. 56648039