CIO’s 17th annual “State of the CIO” survey was conducted with the goal of understanding how the CIO role continues to evolve in today’s business climate and to help define the CIO agenda for 2018.

1. 2018 State of the CIO

2. 2
41%
47%
23%
14%
16% 14%
7% 9%
0%
10%
20%
30%
40%
50%
60%
2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018
CIOs Continue to Report to CEO
Source: State of the CIO, 2018
Q: To whom do you report?
CIO Reports to CEO
CIO Reports to CFO
CIO Reports to COO
CIO Reports to Corp. CIO
13%
14% 15%
16% 2%
43% 51%
15%

3. 3
CEO Adds to Innovation/Operations Challenge
Source: State of the CIO, 2018
Q: What are the CEO's top three priorities for you in the coming year?
15%
18%
20%
20%
21%
35%
35%
36%
Lead merger integration or due
diligence on a potential…
Enable new plan for customer
acquisition & retention
Reduce IT spending
Simplify IT
Lead a product innovation effort
Leading digital business
initiatives
Help reach specific goal for
corporate revenue growth
Upgrade IT and data security to
avoid cyber attack

4. 4
CISO
25%
Top Security
Exec.
17%
CSO
11%
None of the
above
49%
Security Stakeholders at the C-Level
Source: State of the CIO, 2018
Q: Does your company have a CISO, Top Security Executive or CSO? AND Q: If your company has a CSO/CISO/Top Security Executive, to whom
does this individual report?
52%
17%
9%
5%
7%
11%
45%
24%
10%
9%
2%
9%
28%
40%
16%
8%
2%
6%
Corporate CIO
CEO
COO
CFO
Divisional CIO
Other
To whom do they report?
CISO
Top Security Exec
CSO

5. 5
IT/LOB Tech Budget Collaboration Remains Consistent
Source: State of the CIO, January 2018
Q: What percentage of the total dollars your organization invests in technology products
and services is directly controlled by IT currently? In the next 3 years?
55%
2017 54%
57%
2017 57%

6. 6
Differing Views on IT’s Role In New Initiatives
Source: State of the CIO, 2018
Q: When the IT department and the functional area/LOB work on a new initiative, what role does IT typically play?
Heads of IT LOB
Recommends technology solutions to address business initiatives 73% 29%
Develops technical requirements 61% 31%
Collaborates with the functional area/LOB to build business cases
for new technology initiatives
61% 26%
Negotiates IT supplier contracts 54% 19%
Provides the functional area/LOB with project management support
when implementing a new technology
52% 28%
Recommends ways the business processes can run more efficiently 49% 25%
Performs systems testing and QA for new technology 46% 30%
Introduces new use cases for emerging technology 36% 15%
Provides the functional area/line of business with a short list of IT
suppliers for a given solution
31% 16%
1
4
5
2 1
2
3
4
2 5

7. 7
11%
22%
16%
7%
25%
19%
6%
10%
12%
13%
22%
37%
Technology
suppliers
Project
Management
Security
Integrate
Technology
Innovation
Heads of IT LOB
CIOs Wear Many Hats in Digital Transformation
Source: State of the CIO, 2018
Q: What is the single most important role your IT organization could play in your organization’s digital transformation?
Help us identify which parts of the
business could be digitally transformed
through the use of digital technologies.
Identify emerging technologies that could
accelerate our digital transformation.
Integrate our digital innovations in to the
enterprise business systems.
Mitigate the security risk of digital technologies
by providing a secure IT infrastructure.
Manage our digital project
implementations.
Identify and vet emerging
technology vendors.

8. 8
IT Helping to Prioritize Tech Projects
Improves IT/Business Relationship
Source: State of the CIO, 2018
Q: What are the top 3 steps the IT organization has taken to improve its IT/Business working relationship in the past year?
13%
19%
22%
29%
21%
20%
27%
3%
23%
23%
27%
29%
38%
54%
None of the above
IT helps the business to source technology
outside the organization when appropriate
IT requires IT professionals who are assigned to a business unit to
know the business process as well as their business partners
IT employs more agile development
techniques to deliver projects faster
IT has improved its IT governance framework
The IT leadership team spends the
majority of its time with the business
IT works with the business units to develop
consensus around prioritization of IT projects
Heads of IT LOB

9. 9
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