Foundry's Digital Business research was previously published under the IDG Communications brand. The study outlines the strategies and technologies that organizations are adopting to successfully complete their journey to become a digital business.
With every consumer expected to own up to 20 or more connected devices by the year 2020 (Source: Intel), the Internet of Things (IoT) is a channel for engagement that brands can't afford to ignore. Yet many companies are mystified by IoT, and how it fits in with their digital strategy. Watch this 1-hour webinar with Jessica Groopman and Charlene Li to learn about Altimeter's latest research on how brands can enhance the customer experience through IoT.
Watch the webinar replay at: https://www.slideshare.net/Altimeter/webinar-customer-experience-in-the-internet-of-things
Download the report at: http://pages.altimetergroup.com/customer-experience-in-the-internet-of-things-report.html
Top trends in Payments: 2020 highlighted the payments industry’s flux driven by new trends in technology adoption, innovative solutions, and changing consumer behavior. The pandemic has tested the digital mastery of players, who are already grappling with transition. Non-cash transactions are on a robust growth path, accelerated by increased adoption during COVID-19. Regulators are working to instill trust and address non-cash payments risk amid unparalleled growth as players collaborate to quell uncertainty. Regional initiatives, such as the P27 (Nordics real-time payments system) and the EPI (European Payments Initiative), are gaining traction in response to country-level fragmentation and competition.
Investment in emerging technologies is looked upon as an elixir to mitigate fraud, data-driven offerings are being considered for providing value-added propositions, and distributed ledger technology is in focus for digital currency solutions, efficiency enhancement, and cost gains. New players, such as retailers/merchants, are integrating payments into their value chains while technology giants are upscaling their financial services game by weaving offerings around payments as a center stage. Constrained by budgets, firms consider business models such as Platform-as-a-Service (PaaS) to provide cost-effective and superior customer experience.
Barcelona Digital Festival 28th Nov 2019 - The Future Of Work Is Automation F...CIO Edge
Franck gave a fantastic Keynote address at our BCN Digital Festival last week, for info on attending, speaking or sponsoring our next event on the 29/30th April 2020 email enquiry@digitalenterprisefest.com
The Future Of Work Is Automation Franck Lopez UiPath
Adopting an “automation first” mindset is the first step on the path to making digital transformation real in the enterprise. Thinking automation first enables your company to move faster and more effectively. It helps you serve customers better. It enables you to operate more efficiently. It unburdens your employees from mundane, repetitive work, allowing them to focus on solving problems and creating value.
To see how UiPath can help you with your Automation journey contact Franck Lopez direct.
Email: franck.lopez@uipath.com quoting "Barcelona Digital Festival".
Describes the process for using the business model canvas to identify connected vehicle scenarios and prioritize feature sets into cloud-based, global platforms
With every consumer expected to own up to 20 or more connected devices by the year 2020 (Source: Intel), the Internet of Things (IoT) is a channel for engagement that brands can't afford to ignore. Yet many companies are mystified by IoT, and how it fits in with their digital strategy. Watch this 1-hour webinar with Jessica Groopman and Charlene Li to learn about Altimeter's latest research on how brands can enhance the customer experience through IoT.
Watch the webinar replay at: https://www.slideshare.net/Altimeter/webinar-customer-experience-in-the-internet-of-things
Download the report at: http://pages.altimetergroup.com/customer-experience-in-the-internet-of-things-report.html
Top trends in Payments: 2020 highlighted the payments industry’s flux driven by new trends in technology adoption, innovative solutions, and changing consumer behavior. The pandemic has tested the digital mastery of players, who are already grappling with transition. Non-cash transactions are on a robust growth path, accelerated by increased adoption during COVID-19. Regulators are working to instill trust and address non-cash payments risk amid unparalleled growth as players collaborate to quell uncertainty. Regional initiatives, such as the P27 (Nordics real-time payments system) and the EPI (European Payments Initiative), are gaining traction in response to country-level fragmentation and competition.
Investment in emerging technologies is looked upon as an elixir to mitigate fraud, data-driven offerings are being considered for providing value-added propositions, and distributed ledger technology is in focus for digital currency solutions, efficiency enhancement, and cost gains. New players, such as retailers/merchants, are integrating payments into their value chains while technology giants are upscaling their financial services game by weaving offerings around payments as a center stage. Constrained by budgets, firms consider business models such as Platform-as-a-Service (PaaS) to provide cost-effective and superior customer experience.
Barcelona Digital Festival 28th Nov 2019 - The Future Of Work Is Automation F...CIO Edge
Franck gave a fantastic Keynote address at our BCN Digital Festival last week, for info on attending, speaking or sponsoring our next event on the 29/30th April 2020 email enquiry@digitalenterprisefest.com
The Future Of Work Is Automation Franck Lopez UiPath
Adopting an “automation first” mindset is the first step on the path to making digital transformation real in the enterprise. Thinking automation first enables your company to move faster and more effectively. It helps you serve customers better. It enables you to operate more efficiently. It unburdens your employees from mundane, repetitive work, allowing them to focus on solving problems and creating value.
To see how UiPath can help you with your Automation journey contact Franck Lopez direct.
Email: franck.lopez@uipath.com quoting "Barcelona Digital Festival".
Describes the process for using the business model canvas to identify connected vehicle scenarios and prioritize feature sets into cloud-based, global platforms
Ally Bank & Cognizant: Transforming Customer Experience Using Amazon Alexa - ...Amazon Web Services
Given the increasing popularity of natural language interfaces such as Voice as User technology or conversational artificial intelligence (AI), Ally® Bank was looking to interact with customers by enabling direct transactions through conversation or voice. They also needed to develop a capability that allows third parties to connect to the bank securely for information sharing and exchange, using oAuth, an authentication protocol seen as the future of secure banking technology. Cognizant’s Architecture team partnered with Ally Bank’s Enterprise Architecture group and identified the right product for oAuth integration with Amazon Alexa and third-party technologies. In this session, we discuss how building products with conversational AI helps Ally Bank offer an innovative customer experience; increase retention through improved data-driven personalization; increase the efficiency and convenience of customer service; and gain deep insights into customer needs through data analysis and predictive analytics to offer new products and services.
Session sponsored by Cognizant
The Smart Home Automation made by using Arduino and Cayenne as IoT middleware to control and monitor through a mobile app and the web from anywhere at anytime.
The system configured to send SMS and Email notification due to the reaction of smoke, temperature, magnetic door, PIR motion sensors.
Wireless phone standards have a life of their own. You can tell, because they are spoken of reverently in terms of generations. There's Great-Granddad, whose pioneering story pre-dates cellular; Grandma and Grandpa 1G, or analog cellular, Mom and Dad 2G, or digital cellular; 3G wireless, 4G, 5G and so on. This is a survey report PPT on these technology.
Robotic Process Automation (RPA) in Manufacturing IndustryCygnet Infotech
Manufacturing companies are adopting RPA to improve agility and streamline operations.
RPA bots are used for manufacturing automation as it reduces manual errors, minimizes human efforts, and enhances productivity.
At Softroniics we provide job oriented training for freshers in IT sector. We are Pioneers in all leading technologies like Android, Java, .NET, PHP, Python, Embedded Systems, Matlab, NS2, VLSI etc. We are specializiling in technologies like Big Data, Cloud Computing, Internet Of Things (iOT), Data Mining, Networking, Information Security, Image Processing, Mechanical, Automobile automation and many other. We are providing long term and short term internship also.
We are providing short term in industrial training, internship and inplant training for Btech/Bsc/MCA/MTech students. Attached is the list of Topics for Mechanical, Automobile and Mechatronics areas.
MD MANIKANDAN-9037291113,04954021113
softroniics@gmail.com
www.softroniics.com
With this series of presentation, I am trying to cover aspect of Enterprise Integration Enterprise Integration is one of important component of Enterprise Architecture. It this slide, trying to explain what is Enterprise Integration and cover all topic in details in future slides.
System Integration is corner stone of today's Digital Era.
The Process of software applications does not lie only in Functionality that provides themselves, but ability to communicate with one another.
An Enterprise Resource Planning (ERP) system can help you extract value from your business. A successful system can provide insight for decision making, opportunities for efficiencies, assist with controlling processes, and provide business agility.
Insurance new business process diagramabhinayverma
This slide gives a high level overview of the New Business Acquisition process for Insurance companies. Exact process may vary based on firm, line of business etc. but at a high level, this process overview should suffice.
Combination of biology and electronics has led to many new inventions .these are useful to combat delay diseases .One such invention microelectronic pill. This phenomenon is used to detect diseases and abnormalities in the body. This is an indigestible pill and comprised of sensor. These sensor measures various body parameters like pH of stomach acid and intestinal .these measure temperature and dissolved oxygen. These sensors are mounted in the silicon chips. The microelectronics pill is completely harm-free to body.
A combination of factors − the pandemic, catastrophic weather events, evolving policyholder expectations, and insurers’ drive for operational efficiency and future relevance − are sparking P&C industry changes.
In a post-COVID, new-normal environment, the most strategic insurers are building resilient, crisis-proof enterprises poised to take advantage of emerging and future business opportunities. They are leveraging advanced data analytics and novel technologies to assure agility and achieve positive revenue and customer satisfaction outcomes. Competitive advantage will hinge on accelerated digitalization and faster go-to-market. Therefore, win-win partnerships and embedded services with InsurTechs and other ecosystem players are critical.
Read Capgemini’s Top P&C Insurance Trends 2022 for a glimpse at the tactical and strategic initiatives carriers are undertaking to boost customer-centricity, product agility, intelligent processes, and an open ecosystem to ensure profitable growth and future-readiness.
Ally Bank & Cognizant: Transforming Customer Experience Using Amazon Alexa - ...Amazon Web Services
Given the increasing popularity of natural language interfaces such as Voice as User technology or conversational artificial intelligence (AI), Ally® Bank was looking to interact with customers by enabling direct transactions through conversation or voice. They also needed to develop a capability that allows third parties to connect to the bank securely for information sharing and exchange, using oAuth, an authentication protocol seen as the future of secure banking technology. Cognizant’s Architecture team partnered with Ally Bank’s Enterprise Architecture group and identified the right product for oAuth integration with Amazon Alexa and third-party technologies. In this session, we discuss how building products with conversational AI helps Ally Bank offer an innovative customer experience; increase retention through improved data-driven personalization; increase the efficiency and convenience of customer service; and gain deep insights into customer needs through data analysis and predictive analytics to offer new products and services.
Session sponsored by Cognizant
The Smart Home Automation made by using Arduino and Cayenne as IoT middleware to control and monitor through a mobile app and the web from anywhere at anytime.
The system configured to send SMS and Email notification due to the reaction of smoke, temperature, magnetic door, PIR motion sensors.
Wireless phone standards have a life of their own. You can tell, because they are spoken of reverently in terms of generations. There's Great-Granddad, whose pioneering story pre-dates cellular; Grandma and Grandpa 1G, or analog cellular, Mom and Dad 2G, or digital cellular; 3G wireless, 4G, 5G and so on. This is a survey report PPT on these technology.
Robotic Process Automation (RPA) in Manufacturing IndustryCygnet Infotech
Manufacturing companies are adopting RPA to improve agility and streamline operations.
RPA bots are used for manufacturing automation as it reduces manual errors, minimizes human efforts, and enhances productivity.
At Softroniics we provide job oriented training for freshers in IT sector. We are Pioneers in all leading technologies like Android, Java, .NET, PHP, Python, Embedded Systems, Matlab, NS2, VLSI etc. We are specializiling in technologies like Big Data, Cloud Computing, Internet Of Things (iOT), Data Mining, Networking, Information Security, Image Processing, Mechanical, Automobile automation and many other. We are providing long term and short term internship also.
We are providing short term in industrial training, internship and inplant training for Btech/Bsc/MCA/MTech students. Attached is the list of Topics for Mechanical, Automobile and Mechatronics areas.
MD MANIKANDAN-9037291113,04954021113
softroniics@gmail.com
www.softroniics.com
With this series of presentation, I am trying to cover aspect of Enterprise Integration Enterprise Integration is one of important component of Enterprise Architecture. It this slide, trying to explain what is Enterprise Integration and cover all topic in details in future slides.
System Integration is corner stone of today's Digital Era.
The Process of software applications does not lie only in Functionality that provides themselves, but ability to communicate with one another.
An Enterprise Resource Planning (ERP) system can help you extract value from your business. A successful system can provide insight for decision making, opportunities for efficiencies, assist with controlling processes, and provide business agility.
Insurance new business process diagramabhinayverma
This slide gives a high level overview of the New Business Acquisition process for Insurance companies. Exact process may vary based on firm, line of business etc. but at a high level, this process overview should suffice.
Combination of biology and electronics has led to many new inventions .these are useful to combat delay diseases .One such invention microelectronic pill. This phenomenon is used to detect diseases and abnormalities in the body. This is an indigestible pill and comprised of sensor. These sensor measures various body parameters like pH of stomach acid and intestinal .these measure temperature and dissolved oxygen. These sensors are mounted in the silicon chips. The microelectronics pill is completely harm-free to body.
A combination of factors − the pandemic, catastrophic weather events, evolving policyholder expectations, and insurers’ drive for operational efficiency and future relevance − are sparking P&C industry changes.
In a post-COVID, new-normal environment, the most strategic insurers are building resilient, crisis-proof enterprises poised to take advantage of emerging and future business opportunities. They are leveraging advanced data analytics and novel technologies to assure agility and achieve positive revenue and customer satisfaction outcomes. Competitive advantage will hinge on accelerated digitalization and faster go-to-market. Therefore, win-win partnerships and embedded services with InsurTechs and other ecosystem players are critical.
Read Capgemini’s Top P&C Insurance Trends 2022 for a glimpse at the tactical and strategic initiatives carriers are undertaking to boost customer-centricity, product agility, intelligent processes, and an open ecosystem to ensure profitable growth and future-readiness.
The 2018 IDG Digital Business research was conducted to gain a better understanding of how organizations are evolving to a digital business model in terms of revising technology strategies, changing organizational structures and processes, and innovating to provide a unique customer experience.
CIO study to get a better understanding of how organizations were prepared and continue to plan for the pandemic, as well as how IT leaders’ priorities and initiatives are shifting.
Research to get a better understanding of how organizations were prepared for the pandemic, and how IT priorities and initiatives are shifting due to CV-19.
Organizations today are discovering new realities around the cloud and data center, IT supply chain management, the modern workplace and digital transformation. For the 2019 Insight Intelligent Technnology™ Index, we surveyed 400 IT professionals to assess how they’re optimizing technology to unlock these growth opportunities. Explore the key takeaways.
New Horizons - 2019 State of IT Training ReportTynan Fischer
New Horizon’s 2019 State of IT Training report
features responses from 1,514 IT professionals and
decision-makers to help you navigate the challenges,
opportunities and skills gaps facing the IT industry.
What technologies are companies adding in 2019
and beyond? Which training methods have the
highest return? What types of IT training should
businesses prioritize to remain competitive?
Discover how companies are approaching IT training
in 2019 and what you can do to future-proof your
workforce or career today.
From Defender to an Attacker, Lari Hämäläinen, Managing Partner, McKinsey Dig...Salesforce Finland
Presentation (shareable slides) from Lari Hämäläinen, McKinsey Digital & Analytics Managing Partner, held in Salesforce Dreamforce to You event in Helsinki on Nov 23rd, 2017.
Dealing in a digital world - strategies to future-proof your businessEY
As the world goes digital, developing innovation in-house is no longer enough, according to a new study from EY. Instead, with constraints around time and capital, non-tech firms are turning to mergers and acquisitions (M&A), joint ventures and alliances to acquire the innovation they need.
The annual IDG Customer Engagement survey looks at the role content consumption plays in the purchase process for major technology products and services, and provides insights for tech marketers to map their engagement touch-points to customers’ information needs.
No business — regardless of industry or size — is immune to digital disruption. It’s up to business leaders to decide: Be the disruptor or be defeated by one. But what does the path to digital transformation look like? While the journey is unique for every business, this is a strategic framework crafted by Insight’s Digital Innovation team to ensure success.
Learn more here: http://ms.spr.ly/6008rNbQg
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Foundry's 2022 Customer Engagement study provides insight into the content types and vendor engagement preferences of IT decision-makers as organizations advance their use of technology to improve customer experiences and streamline processes.
This research was conducted to better understand partner marketing efforts within the technology industry, associated benefits and challenges, and budgetary trends with the goal of providing actionable advice for partner marketers regarding those marketing efforts.
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GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
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The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
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Foundry Digital Business Research 2021
1. Digital Business Study 2021
Insight into organizations’ progress towards
becoming a digital-first business
2. 2
Source: Foundry Digital Business Study, 2021
Purpose and methodology
Survey goal
To gain a better understanding of
how companies are evolving their
businesses through the use of
technology to drive revenue and
create better customer and
employee experiences.
Total respondents 607
Collection method
Online questionnaire
Number of questions 27
Average company size 14,247 employees
Region
North America 49%
APAC 27%
EMEA 24%
Audience base
CIO, Computerworld, CSO, InfoWorldand
Network World site visitors,and email
invitations to audience base
Digital first approach
All survey respondents are within
organizations that have plans to adopt/or
already launched a “digital-first” approach
7%
7%
8%
8%
8%
9%
9%
13%
16%
Retail, wholesale, distribution
Telecommunications & utilities
Healthcare
Government/nonprofit
Education
Services (legal, consulting, real estate)
Financial services (banking, insurance,
brokerage)
Manufacturing
Technology
Job titles
Top represented industries
IT mgmt.
Exec. IT
Business mgmt.
IT pro
Other
61%
11%
11%
11%
6%
3. 2019
#2
#4
#3
#1
#5
#7
#8
#6
#10
#9
3
“Digital business” meanings slightly shift
Question: What does “digital business”mean to your organization?
Source: Foundry Digital Business Study, 2021
49%
43%
42%
40%
39%
36%
35%
32%
30%
28%
Enable worker productivity (mobile apps, data access, AI-assisted automation)
Increase understanding of customer needs through data collection and analysis
Better manage business performance through data availability and visibility
Meet customer experience expectations (through personalization, enhanced
customer touchpoints, etc.)
Digitally modify business and/or processes
Improve employee engagement (smart workforces, collaboration tools, etc.)
Develop new digital business/revenue streams
Provide secure, optimized anywhere/anytimes access to assets
Digital globalization (the flow of data and information which enables
the movement of goods, services, finance, and people worldwide)
Achieve top-line growth through digital product enhancements or new digitally or
data-driven products and services
4. 4
Organizations have made digital-first plans
Question: To what extent has your organization adopted a “digital first” approach to business processes, operations and customer engagement today?
Source: Foundry Digital Business Study, 2021
96%
94%
93%
91%
90%
88%
84%
82%
Healthcare
Manufacturing
Technology
Financial services
Retail
Services
Government
Education
91%
of organizations have adopted,
or have plans to adopt, a “digital-first”
business strategy
By industry
1,000+ 96%
<1,000 86%
5. 5
Working towards employee productivity & business agility
Question: What are the top objectives of your organization’s digital business strategy?
Source: Foundry Digital Business Study, 2021
13%
18%
24%
25%
28%
29%
31%
34%
38%
38%
42%
43%
44%
Improve staff retention rates and team morale
Maintain overall revenue, given market shifts
Staying ahead/on pace with competition
Reduce complexity
Improve employee engagement/collaboration
Keep up with customer expectations
Enable sustainable growth
Improve security
Reduce costs/inefficiencies
Drive new revenue through innovation
Create better customer experience
Enable business agility/resiliency
Improve employee productivity/performance Up from #8 in 2019
6. 6
Strategies in place to become a digital business
Question: How much progress has your organization made in each of the following areas on its way to becoming a digital business?
Source: Foundry Digital Business Study, 2021
25%
28%
24%
26%
25%
22%
22%
27%
19%
32%
40%
44%
41%
40%
50%
42%
42%
47%
19%
17%
18%
19%
23%
16%
24%
20%
25%
24%
15%
14%
14%
12%
12%
11%
10%
9%
Persona development
Determining the metrics of success
Change management
Workforce strategy (determining roles/
responsibilities)
IT skills assessment
Data management strategy
Technology needs assessment
Developing a business case/roadmap
for the overall digital strategy
Data security/protection strategy
Planning In progress Completed No plans
7. 7
Current challenges associated with digital business success
Question: What are your biggest challenges today in achieving success with digital business initiatives? (Today)
Source: Foundry Digital Business Study, 2021
7%
8%
10%
11%
16%
17%
18%
18%
18%
21%
22%
23%
23%
26%
31%
32%
Lack of ownership within IT
Agile competitors
API development & deployment
Lack of customer insights
Organizational issues such as poorly defined roles and responsibilities
Inability to act on data
Data collection/management/analysis
Lack of corporate vision and/or buy-in
Cultural issues
Lack of staff and/or correct skill sets
Lack of integration of legacy systems with new applications
Business and IT strategy are not well aligned
Need to replace legacy systems
Complexity of IT infrastructure
Lack of a sufficient budget
Too many competing priorities
8. 8
Investing more in AI & analytics
Question: Looking out over the next 12 months, which of the following strategies or technologies do you anticipate investing more dollars in to become a digital business?
Source: Foundry Digital Business Study, 2021; Foundry Data & Analytics Study, 2021
18%
18%
18%
18%
19%
21%
22%
30%
30%
32%
34%
38%
DevOps
Robotic process automation (RPA)
Internet of Things (IoT)
Business process management
Mobile apps
APIs/embeddable
Microservices/containers
Private cloud
Multi-cloud
Public cloud
Big data/analytics
Artificial Intelligence (AI)/machine learning (ML)
61%
of ITDMs agree that the pandemic
accelerated their organization’s
data-driven strategy
9. 9
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