Odoo Discuss makes communication easier through messages, notes, and chat. It increases business productivity and transparency by promoting a convenient way of communicating. You can easily share information, projects, files, prioritize tasks, and stay connected with colleagues and partners throughout applications.

1. www.cybrosys.com
Start Chatting Using
Odoo 15 - Discuss

2. INTRODUCTION
❖ In any business organization, having an effective platform for communication will benefit you in
many ways. You can build a healthy environment in your company by introducing an internal
platform for communication between all employees inside the organization.
❖ Odoo Discuss makes communication easier through messages, notes, and chat.It increases
business productivity and transparency by promoting a convenient way of communicating.
❖ For formal and informal purposes you can use this module to chat with your friends and
colleagues in your company. This platform has enabled private communication as well as
group chats based on your interest
❖ You can easily share information, projects, files, prioritize tasks, and stay connected with
colleagues and partners throughout applications.

3. ❖ The first time you log in to your account, OdooBot sends you a message asking for permission
to receive desktop notifications to chats. If accepted, you receive push notifications to the
messages sent to you despite where you are in Odoo.

4. ❖ You can set your Preferences and choose how you would like your notifications to be handled.
For that goto your my profile.

5. ❖ By default, the field is set as Handle by Emails making messages, notes, and notifications
where you were mentioned or that you follow, to be sent through email. By choosing Handle in
Odoo, they are shown in the Inbox.

6. ❖ By hovering on the messages we will get the options to react, set favourites, edit and
delete for the messages.

7. ❖ For sending direct message click on the ‘+’ icon and type name start our messaging !

8. ❖ Odoo discuss Module also allows us to mention a user within a chat or the chatter type
@user-name; to refer to a channel, type #channel-name.
❖ A notification is sent to the user mentioned either to his Inbox or through email,
depending on his settings.

9. ❖ We can also see what colleagues are up to and how quickly they can respond to
messages by checking their Status.
❖ The status is shown on the left side of a contact’s name on Discuss sidebar and on the
Messaging menu.
❖ Airplane -out of the office
❖ Green - online
❖ Orange - away
❖ White - offline

10. For More
Details
Check our company website for related blogs and Odoo
book.
Discuss- Odoo 15
Check our YouTube channel for functional and technical
videos in Odoo.
Start Chatting Using Odoo 15 Discuss

12. Thank You