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A PRESENTATION ON
STAKEHOLDER ANALYSIS
“ “The most successful leaders
see a picture not yet actualized.
They see things that belong in
the present picture but are not
there yet. They make co-workers
see that it is not their purpose
which is to be achieved but a
common purpose born of the
activities of the group.”
Mary Parker Follett
2
At a Glance
01
02
03
04
05
Stakeholder Definition
Conclusion
Stakeholder Analysis
Stakeholder Mapping
Stakeholder Theory
STAKEHOLDER DEFINITION
▪ “stakeholder is a process of systematically
collecting and analyzing qualitative information
to determine whose interests should be taken
into account when developing and/or
implementing a policy or a programmer
(Schmeer, 2009).”
4
WHAT IS STAKEHOLDER ANALYSIS ?
▪ “A process that:
 i) defines aspects of a social and natural
phenomenon affected by a decision or action
 ii) identifies individuals, groups and organizations
who are affected by or can affect those parts of the
phenomenon
 iii) prioritizes these individuals and groups for
involvement in the decision-making process”
(Reed et al. (2009)
5
WHAT IS STAKEHOLDER ANALYSIS ?
Three types of methods for stakeholder analysis
Methods for:
▪ iv)Identifying stakeholders
▪ v)Differentiating between and categorizing
stakeholders
▪ vi)Investigating relationships between
stakeholders
6
STAKE HOLDER THEORY
▪ Where did it start?
▪ R. Edward Freeman (1984)
▪ “Stakeholder theory is about identifying the groups
who are stakeholders in a corporation and need to be
managed”
▪ Core of public affairs management
▪ Quality of relationship
▪ Symmetric and asymmetric communication 7
Why stakeholder analysis?
▪ We all have interests
▪ • We have a stake in the
things that interest us e.g.
what happens to a
landscape you walk in
▪ • By holding an interest, we
hold a stake: we are
stakeholders
8
Why stakeholder analysis?
▪ But without power…
▪ • We can never drive our
points/stakes home and
we will never influence
the decisions that affect
us
9
STAKE HOLDER MAPPING
11
Someone’s position on the grid shows you the actions you have to take with
them:
• High power, interested people: these are the people you must fully
engage with, and make the greatest efforts to satisfy.
• High power ,less interested people: put enough work in with these
people to keep them satisfied, but not so much that they become bored
with your message.
• Low power, interested people: keep these people adequately informed,
and talk to them to ensure that no major issues are arising. These people
can often be very helpful with the detail of your project.
• Low power, less interested people: again, monitor these people, but do
not bore them with excessive communication.
STAKE HOLDER MAPPING
12
Low High
PowerandInfluence
LowHigh
Political Leader
Religious Leader
House Owner
Business Man
Slum Dwellers
School Children
Youth
Tenant
NGOs
Stall Holder
Floating Population
Councilor
Project Staff
Interest/ Importance
STAKE HOLDER ANALYSIS
13
stakeholder Stakeholder in this project Actions/ Determine
Primary Secondary Importance Interest/expectation support
School Children High Medium Neutral Park and Playground
Youth Medium Medium Neutral
Waste Disposal, Drag
Addiction Reduction
Tenants Medium Medium Neutral Security
Slum Dwellers Medium Medium Strongly Supportive Housing, Sanitation
councilor High High Strongly Supportive overall Development
Floating Population Low Low Neutral Low cost Housing
Stall Holder Low Low Neutral Footpath, Road Network
Political Leader Medium Low Critical of the project Development
Project Staff High High Critical of the project Overall Development
Business Man Medium Low Neutral Transportation
Religious Leader Medium Low Strongly Supportive Social Welfare
NGOs Low Medium Critical of the project Development
STAKE HOLDER ANALYSIS
▪ Use color Coding
14
Primary, Secondary & Key
Stakeholders
• Directly affected: e.g.
employees & stockholders
• Indirectly affected: e.g.
government & media
• Most significantly affected:
those with the most influence
from either group
15
What is Going on
Here?
16
What is Going on
Here?
STAKE HOLDER ANALYSIS
17
SUMMARY
18
CONCLUSION
19
We should now be able to describe:
• What is meant by a ‘stakeholder’.
• Who our stakeholders are
• How Stakeholder Analysis can help you
priorities stakeholders for management
attention
• How we can categories stakeholders
• How Stakeholder Mapping can help
identify key stakeholder groups
REFERENCES
20
1. Reed MS, Graves A, Dandy N, Posthumus H, Hubacek K, Morris J, Prell C, Quinn
CH, Stringer LC (2009) Who’s in and why? Stakeholder analysis as a prerequisite
for sustainable natural resource management. Journal of Environmental
Management 90: 1933–1949
2. Schmeer K (2009) process for development an interest Map in euador Boston:
Houghton Mifflin Company
3. Freeman, R. E. (1984): Strategic Management: A stakeholder approach.
Boston: Pitman.
4. Online Resource: http://www.youtube.com/watch?v=NJVJMMttU6Q
&feature=related
5. Online Resource: http://www.youtube.com/watch?v=bIRUaLcvPe8&
feature=related
21
THANKS!
Any questions?
PRESENTATION DESIGN
This presentation uses the following typographies and colors:
▪ Titles: Barlow Bold
▪ Body copy: Barlow Normal
▪ Font: Barlow
Prepared by: 160423
22

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Stakeholder analysis

  • 2. “ “The most successful leaders see a picture not yet actualized. They see things that belong in the present picture but are not there yet. They make co-workers see that it is not their purpose which is to be achieved but a common purpose born of the activities of the group.” Mary Parker Follett 2
  • 3. At a Glance 01 02 03 04 05 Stakeholder Definition Conclusion Stakeholder Analysis Stakeholder Mapping Stakeholder Theory
  • 4. STAKEHOLDER DEFINITION ▪ “stakeholder is a process of systematically collecting and analyzing qualitative information to determine whose interests should be taken into account when developing and/or implementing a policy or a programmer (Schmeer, 2009).” 4
  • 5. WHAT IS STAKEHOLDER ANALYSIS ? ▪ “A process that:  i) defines aspects of a social and natural phenomenon affected by a decision or action  ii) identifies individuals, groups and organizations who are affected by or can affect those parts of the phenomenon  iii) prioritizes these individuals and groups for involvement in the decision-making process” (Reed et al. (2009) 5
  • 6. WHAT IS STAKEHOLDER ANALYSIS ? Three types of methods for stakeholder analysis Methods for: ▪ iv)Identifying stakeholders ▪ v)Differentiating between and categorizing stakeholders ▪ vi)Investigating relationships between stakeholders 6
  • 7. STAKE HOLDER THEORY ▪ Where did it start? ▪ R. Edward Freeman (1984) ▪ “Stakeholder theory is about identifying the groups who are stakeholders in a corporation and need to be managed” ▪ Core of public affairs management ▪ Quality of relationship ▪ Symmetric and asymmetric communication 7
  • 8. Why stakeholder analysis? ▪ We all have interests ▪ • We have a stake in the things that interest us e.g. what happens to a landscape you walk in ▪ • By holding an interest, we hold a stake: we are stakeholders 8
  • 9. Why stakeholder analysis? ▪ But without power… ▪ • We can never drive our points/stakes home and we will never influence the decisions that affect us 9
  • 10.
  • 11. STAKE HOLDER MAPPING 11 Someone’s position on the grid shows you the actions you have to take with them: • High power, interested people: these are the people you must fully engage with, and make the greatest efforts to satisfy. • High power ,less interested people: put enough work in with these people to keep them satisfied, but not so much that they become bored with your message. • Low power, interested people: keep these people adequately informed, and talk to them to ensure that no major issues are arising. These people can often be very helpful with the detail of your project. • Low power, less interested people: again, monitor these people, but do not bore them with excessive communication.
  • 12. STAKE HOLDER MAPPING 12 Low High PowerandInfluence LowHigh Political Leader Religious Leader House Owner Business Man Slum Dwellers School Children Youth Tenant NGOs Stall Holder Floating Population Councilor Project Staff Interest/ Importance
  • 13. STAKE HOLDER ANALYSIS 13 stakeholder Stakeholder in this project Actions/ Determine Primary Secondary Importance Interest/expectation support School Children High Medium Neutral Park and Playground Youth Medium Medium Neutral Waste Disposal, Drag Addiction Reduction Tenants Medium Medium Neutral Security Slum Dwellers Medium Medium Strongly Supportive Housing, Sanitation councilor High High Strongly Supportive overall Development Floating Population Low Low Neutral Low cost Housing Stall Holder Low Low Neutral Footpath, Road Network Political Leader Medium Low Critical of the project Development Project Staff High High Critical of the project Overall Development Business Man Medium Low Neutral Transportation Religious Leader Medium Low Strongly Supportive Social Welfare NGOs Low Medium Critical of the project Development
  • 14. STAKE HOLDER ANALYSIS ▪ Use color Coding 14 Primary, Secondary & Key Stakeholders • Directly affected: e.g. employees & stockholders • Indirectly affected: e.g. government & media • Most significantly affected: those with the most influence from either group
  • 15. 15 What is Going on Here?
  • 16. 16 What is Going on Here?
  • 19. CONCLUSION 19 We should now be able to describe: • What is meant by a ‘stakeholder’. • Who our stakeholders are • How Stakeholder Analysis can help you priorities stakeholders for management attention • How we can categories stakeholders • How Stakeholder Mapping can help identify key stakeholder groups
  • 20. REFERENCES 20 1. Reed MS, Graves A, Dandy N, Posthumus H, Hubacek K, Morris J, Prell C, Quinn CH, Stringer LC (2009) Who’s in and why? Stakeholder analysis as a prerequisite for sustainable natural resource management. Journal of Environmental Management 90: 1933–1949 2. Schmeer K (2009) process for development an interest Map in euador Boston: Houghton Mifflin Company 3. Freeman, R. E. (1984): Strategic Management: A stakeholder approach. Boston: Pitman. 4. Online Resource: http://www.youtube.com/watch?v=NJVJMMttU6Q &feature=related 5. Online Resource: http://www.youtube.com/watch?v=bIRUaLcvPe8& feature=related
  • 22. PRESENTATION DESIGN This presentation uses the following typographies and colors: ▪ Titles: Barlow Bold ▪ Body copy: Barlow Normal ▪ Font: Barlow Prepared by: 160423 22