The document outlines the 5 stages of the consumer decision making process: 1) Need recognition - the consumer identifies a need or want. 2) Information search - the consumer gathers information from various sources to learn about options. 3) Evaluation of alternatives - the consumer evaluates different products or brands that could satisfy their need. 4) Purchase decision - the consumer decides what to buy and where to buy based on their research. 5) Post-purchase evaluation - after buying, the consumer assesses how well the product met their needs and expectations.