Teresa Childers Stacks has over 25 years of experience in healthcare administration and management. She has held leadership roles at Sarrell Dental and Eye Centers, managing a staff of 235 employees across 16 offices. She also has experience in public health administration, having managed a $20 million budget and staff of 300 employees for the Alabama Department of Public Health. Stacks has expertise in areas such as healthcare practice management, policy development, team leadership, and human resources.
Hope Sullivan is an Office Operations Manager with extensive experience in employee development, operations improvement strategy, customer satisfaction delivery development and implementation of organizational strategies, policies and procedures.
Hope Sullivan is an Office Operations Manager with extensive experience in employee development, operations improvement strategy, customer satisfaction delivery development and implementation of organizational strategies, policies and procedures.
Apresentação do TCC do MBA de Inteligência de Negócios da UFRJ (2014). Mostra os conceitos principais relacionados ao tema e um estudo de caso que exemplifica como, através da aplicação de técnicas de data mining e análise de redes sociais, é possível obter informações sobre as preferência dos clientes e traçar o seu perfil, apoiando e automatizando assim todo o processo que envolve a definição de estratégias de marketing, tais como iniciativas de propaganda, direcionamento de conteúdo e segmentação de mercado.
La cultura en la clase de ELE a través de símbolos e iconosrtorres_85
Presentación del taller que impartí en las I Jornadas de Verano para profesores de ELE organizadas por el Instituto Cervantes de Milán y la Consejería de Educación en Italia (21-22 de junio de 2013).
Más información sobre el taller en: http://rinconprofele.blogspot.com.es/2013/07/simbolos-iconos-y-cultura.html
El artículo que acompaña al taller está disponible en el volumen III del nº5 de la revista Mediterráneo: http://www.mecd.gob.es/italia/dms/consejerias-exteriores/italia/publicaciones/MEDITERRANEO_5_jun-2013_Vol-III_ROMA-MILAN.pdf
Accomplished leader with an emphasis on establishing and executing best-of-class programs while collaborating closely and cross-functionally with teams across the enterprise in establishing strategies, services and unmatched support campaigns.
1. TERESA
CHILDERS
STACKS
1409
Dogwood
Drive,
Oxford,
AL
36203
(256)
343-‐1646
teresastacks@gmail.com
OPERATIONS
SUMMARY
Accomplished
Healthcare
Practice
Administrator
and
Entrepreneur
with
extensive
experience
leading
organizational
growth
through
strategic
management
of
finances,
projects,
and
human
resources.
Solid
leadership
and
team
building
abilities;
success
elevating
assigned
staff
through
development
and
implementation
of
policies
and
procedures
that
improve
efficiency
and
client
service.
Proven
expertise
in
management
within
non-‐profit
healthcare
platforms.
Exceptional
interpersonal
and
communication
skills.
Technical
proficiency
in
MS
Office,
Shiftplanning
Scheduler,
Adobe
Photoshop,
Mac
and
Microsoft
platforms.
Areas
of
Expertise:
Healthcare
Practice
Management
Policy
&
Procedure
Development
Team
Leadership,
Coaching
&
Training
Regulatory
Compliance
Project
Coordination
Client
Relationship
Management
Human
Resources
Stakeholder
Relationship
Management
PROFESSIONAL
EXPERIENCE
SARRELL
DENTAL
AND
EYE
CENTERS
2009
–
2016
Director
of
Scheduling
(2015
–
2016)
Operations
Director
(2012
–
2014)
Executive
Coach
(2011)
Chief
Administrative
Officer
(2010)
Manager
(2009)
Staff
Photographer
(2009
–
2016)
Maintained
schedule
of
235
employees
in
16
offices
statewide
through
real-‐time
online
scheduling
software.
Managed
staff
resources
to
ensure
coverage
so
that
productivity
standards
were
met
for
each
office.
Resolved
both
company
and
employee
scheduling
conflicts.
Coached
managers
and
executive
level
employees
in
professional
development,
work/life
balance
and
personal
issues.
Managed
all
aspects
of
dental
practices
to
include
patient
scheduling,
call
center
staff,
front
desk
staff,
production
goals,
insurance
billing,
and
conflict
resolution.
Directed
all
aspects
of
human
resources
including
developing
policies
and
procedures
in
accordance
with
state
and
federal
guidelines.
Assisted
in
the
development
of
short
and
long
term
goals
and
objectives.
Provided
professional
photography
services
for
the
company
including
corporate
portraits,
event
coverage,
promotional
activities.
STACKS
OF
PHOTOS
2008-‐2014
Owner/Photographer
(2008
–
2014)
Marketed
and
sold
portrait
and
wedding
photography
services
locally
and
in
the
Birmingham
area.
2. T E R E S A
C H I L D E R S
S T A C K S
P a g e
|
2
Developed
excellent
client
relationships
and
provided
high
quality
product
and
high
level,
personalized
customer
service
to
all
clients
as
evidenced
by
being
named
one
of
the
top
three
photography
studios
in
Calhoun
County
by
The
Anniston
Star
in
2011.
Published
in
Slate
magazine
and
Gulf
Coast
magazine.
Created
marketing
materials
including
product
catalog
for
local
restaurant/caterer
and
other
local
businesses.
Edited
images
using
Adobe
Lightroom,
Photoshop
and
NIK
Software.
ALABAMA
DEPARTMENT
OF
PUBLIC
HEALTH
1992
–
2009
Area
Administrator
Public
Health
Area
6
(1999
–
2009)
Assistant
Area
Administrator
Area
6
(1996
–
1999)
Assistant
Area
Administrator
Area
5
(1994
–
1996)
Maternity
Waiver
Director
(1992
–
1994)
Acted
as
the
Chief
Executive
Officer
of
Public
Health
Area
6
under
the
supervision
of
the
State
Health
Officer.
Developed
and
managed
budget
of
$20
million
and
staff
of
300
employees
in
8
county
health
departments.
Interviewed
and
hired
staff;
assigned,
coached
and
disciplined
staff
as
necessary
in
accordance
with
State
of
Alabama
Personnel
Board
rules
and
regulations.
Operated
programs
in
accordance
with
best
business
practices
and
in
compliance
with
all
contractual
obligations,
state
and
federal
regulations.
Promoted
cooperation
and
teamwork
among
staff,
established
high
standards
of
conduct
and
job
performance
for
employees
while
instilling
feelings
of
trust,
dependability
and
stable
work
environment
to
encourage
staff
productivity.
Established
positive
relationships
with
local
and
state
government
officials,
local
boards
of
health
and
others
in
order
to
raise
funds
for
local
health
departments
and
promote
the
goals
and
objectives
set
forth
by
the
Alabama
Department
of
Public
Health
and
local
health
departments.
Led
local
public
health
efforts
of
emergency
management
response
to
disaster
situations
and
public
health
crises.
Negotiated
contracts
to
provide
services
to
patients
in
the
public
health
area
in
the
manner
of
managed
care
business
models.
PROFESSIONAL
DEVELOPMENT
Certified
Professional
Photographer
(2012)
Certified
Professional
Coach
(2011)
Certificate
of
Public
Health
Leadership,
UAB
(1997)
BOARD
POSITIONS
Board
of
Directors,
Sarrell
Dental
and
Eye
Centers
(2007-‐2009)
EDUCATION
JACKSONVILLE
STATE
UNIVERSITY,
Jacksonville,
AL
(1987)
B.S.
Business
Administration
Major:
Marketing
Minor:
Management