The document provides background information on Libya, Tunisia, and Egypt leading up to the Arab Spring protests in 2011. It outlines key demographic data and timelines of political events for each country, including periods of authoritarian rule, economic struggles, and crackdowns on dissent. The document describes growing unrest in Tunisia and Egypt that ultimately led to the ousting of their long-time leaders, which then inspired protests against Gaddafi's regime in Libya.
Rapleaf is a San Francisco-based startup that collects and analyzes consumer data to help companies personalize customer interactions. It has data on over 400 million people and 1.1 billion email addresses. Rapleaf provides basic demographic and location data as well as more in-depth premium data on income, family status, interests and purchase intent. It aims to give companies deeper insights into individuals to improve personalization.
This document discusses the rise of social media usage on mobile phones in Indonesia. It finds that Indonesia has the second highest amount of traffic on Twitter worldwide, driven by affordable smartphones and cheap data plans. Mobile phones are an important part of Indonesian culture and identity. Case studies show how social media platforms like Mig33 are highly popular in Indonesia, with most engagement occurring on mobile. The document concludes that mobile phones are now the dominant media in Indonesia, and brands must make their campaigns mobile-friendly to be successful.
CMJ Consulting is proposing a customer service training program for America Online to address AOL's poor customer service rankings and resulting loss of customers and profits. The training would include an initial needs assessment, a week-long course for 160 customer service representatives and managers focusing on developing customer service competencies aligned with AOL's brand, and ongoing evaluation and support through a call monitoring system and biannual workshops. The goals are to improve customer retention, reduce wait times, and provide more knowledgeable and empathetic customer service. The total estimated cost is $122.62 per trainee.
The document provides background information on Libya, Tunisia, and Egypt leading up to the Arab Spring protests in 2011. It outlines key demographic data and timelines of political events for each country, including periods of authoritarian rule, economic struggles, and crackdowns on dissent. The document describes growing unrest in Tunisia and Egypt that ultimately led to the ousting of their long-time leaders, which then inspired protests against Gaddafi's regime in Libya.
Rapleaf is a San Francisco-based startup that collects and analyzes consumer data to help companies personalize customer interactions. It has data on over 400 million people and 1.1 billion email addresses. Rapleaf provides basic demographic and location data as well as more in-depth premium data on income, family status, interests and purchase intent. It aims to give companies deeper insights into individuals to improve personalization.
This document discusses the rise of social media usage on mobile phones in Indonesia. It finds that Indonesia has the second highest amount of traffic on Twitter worldwide, driven by affordable smartphones and cheap data plans. Mobile phones are an important part of Indonesian culture and identity. Case studies show how social media platforms like Mig33 are highly popular in Indonesia, with most engagement occurring on mobile. The document concludes that mobile phones are now the dominant media in Indonesia, and brands must make their campaigns mobile-friendly to be successful.
CMJ Consulting is proposing a customer service training program for America Online to address AOL's poor customer service rankings and resulting loss of customers and profits. The training would include an initial needs assessment, a week-long course for 160 customer service representatives and managers focusing on developing customer service competencies aligned with AOL's brand, and ongoing evaluation and support through a call monitoring system and biannual workshops. The goals are to improve customer retention, reduce wait times, and provide more knowledgeable and empathetic customer service. The total estimated cost is $122.62 per trainee.
2. ՎահանՏերյան ՎահանՏերյաննշանավորհայբանաստեղծուհասարակականուգործիչէր: Ծնվել է 1885թ հունվարի 28-ին ԱխալքալաքիԳանձագյուղում` հոգեվորականիըտանիքում: 1897թ. Տերյան մեկնում է Թիֆլիս, ուր սովորումէինայդժամանակ իրավագեղբայրներ: Եղբայրներիմոտապագա բանաստեղծսովորում է ռուսերենուպատրաստվում ընդունվելուՄոսկվայի Լազերյանճեմարան:
3. Կենսագրություն 1899թ. Տերյանընդունվել է Լազարյան, ուրծանոթանում է ԱլեքսանդրՄյասնիկյանի, ՑոլակԽանզադյանի և այլ` ապագայումհայտնիդարձաձ, անձնավորություներիհետ: 1908թ. Թիֆլիսումլույս է տեսնումՏերյանիստեղծագործություների<<Մթնշաղի անուրջները>> ժողովածուն: 1915 <<Մշակ>> թերթումհրատարակվում է բանաստեղծի <<Երկիրնայրի>> շարք:1919 Տերյան` լինելով համառուսականգործկողմիանդամ, առաջադրանք է ստանումմեկնել Թուրքեստանսակայնծանր հիվանդությանպաճառովստիպված է լինումմնալՕրենբուրգում, ուր և վախճանվում է 1920թ. Հունվարի 7-ին:
4. Մթնշաղ Եսսիրումեմմթնշաղնրբակերտ, Երբամենինչերազում է հոգուհետ, Երբամենինչ, խորհրդավորուխոհուն, Ցրնորում է կապույտմութիաշխհարում: Չկաոչմիսահմանդնողպայծառշող, Աղմուկիբեռ, մարդկայինդեմքսիրտմաշող- Հիվանդսիրտըդչիտրտնջում, չիցավում, Որպեսերազմոռացումիանձավում Եվթվում է, որանեզր է ամենինչ- ՈՒ ողջկյանքդ- միանսհամանքաղցրնինջ:
