SENIOR PROFESSIONAL- With proven work exp of 12+yrs in
Banking Operations, Project Management, Marketing, Business Development.
A commited and a focused professional with proficiency in running successful method-oriented operations and taking initiatives for business excellence through process improvement.
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Salma Karina Hayat is Conscious Digital Transformation Leader at Kudos | Empowering SMEs via CRM & Digital Automation | Award-Winning Entrepreneur & Philanthropist | Education & Homelessness Advocate
What You're Going to Learn
- How These 4 Leaks Force You To Work Longer And Harder in order to grow your income… improve just one of these and the impact could be life changing.
- How to SHUT DOWN the revolving door of Income Stagnation… you know, where new sales come into your magazine while at the same time existing sponsors exit.
- How to transform your magazine business by fixing the 4 “DON’Ts”...
#1 LEADS Don’t Book
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#4 CLIENTS Don’t Stay
- How to identify which leak to fix first so you get the biggest bang for your income.
- Get actionable strategies you can use right away to improve your bookings, sales and retention.
When listening about building new Ventures, Marketplaces ideas are something very frequent. On this session we will discuss reasons why you should stay away from it :P , by sharing real stories and misconceptions around them. If you still insist to go for it however, you will at least get an idea of the important and critical strategies to optimize for success like Product, Business Development & Marketing, Operations :)
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Michael Economou is an Entrepreneur, with Business & Technology foundations and a passion for Innovation. He is working with his team to launch a new venture – Exyde, an AI powered booking platform for Activities & Experiences, aspiring to revolutionize the way we travel and experience the world. Michael has extensive entrepreneurial experience as the co-founder of Ideas2life, AtYourService as well as Foody, an online delivery platform and one of the most prominent ventures in Cyprus’ digital landscape, acquired by Delivery Hero group in 2019. This journey & experience marks a vast expertise in building and scaling marketplaces, enhancing everyday life through technology and making meaningful impact on local communities, which is what Michael and his team are pursuing doing once more with Exyde www.goExyde.com
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SENIOR PROFESSIONAL
Banking Operations | Project Management | Marketing | Business Development
A commited and a focused professional with proficiency in running successful method-oriented operations and taking initiatives
for business excellence through process improvement
Industry Preference: BFSI/IT/ITES
P R O F I L E S U M M A R Y
A dynamic professional with over 12 years of experience in:
Banking Operations Project Management Marketing
Business Development Transition Management Stakeholder Management
Process Improvement Team Management Reconciliations
• Excellence in determining / formulating policies & business strategies and providing overall direction for business
growth at branch and regional level; experience in managing stakeholders - US & UK clients, process automation and
project management
• Proficient in planning, directing and facilitating operations at highest level of management; competency in implementing
strategies towards enhancing business volumes and growth
• Capable of establishing long-range objectives and specifying the strategies & actions to achieve them; creating monthly
budget target and breaking the same into a daily action plans; developing plans for boosting business with a view to
penetrate new accounts and expand existing ones
• Strong business acumen with skills to remain on the cutting edge and drive new business for various banking products
• Enterprising leader with a record of contributions that streamlined operations, invigorated businesses, heightened
productivity and enhanced internal controls
• Expertise in translating corporate vision to overcome complex business challenges and deliver on high-impact decisions
• A strategist & implementer with recognized proficiency in spearheading business to accomplish corporate plans and
goals successfully
O R G A N I S A T I O N A L E X P E R I E N C E
Jan’15-till date Leather and You, Delhi NCR as Consultant
Jul’14-Jan’15 Royal Bank of Scotland, Gurgaon as Team Manager-Derivative Pre & Post Settlement Ops
Aug’13-Jun’14 Consultant-Transition & Training / Project Management Office Project: Content Creation & Delivery -
Reputed MNC - US Banking Operations.
Apr’08-Jul’13 with Wipro Technologies, Gr.Noida as Deputy Manager/Business Analyst.
Key Result Areas
• Entrusted with the responsibility of collaborating and communicating with various teams like
HR/Training/Operations/Admin/Technology/Risk & Compliance) before finalizing the transition approach and timelines
• Planning Capacity-work drivers’ model; working with the solutions team to arrive at the transition methodology
upgrading, stabilizing & shifting design the process solution – flow charts on SIPOC
• Ensuring adherence to transition plan & time lines and chalking out detail work schedule for every member also
ensuring compliance to knowledge management framework on training time lines/ training modules & seek sign off
from the process owners
• Working with the onshore team to arrive at the SLA/TAT/KPI & quality standards also creating FMEA to identify &
mitigate the risks; managing reverse migration of OTC derivative settlements processes from Wipro BPO to CTS
• Liasing and collaborating with internal and external customers, providing inputs to management on schedules, work
prioritization and resource allocation
• Reporting ongoing project plan/status to account managers, clients & management
• Supervising a team span of 21 FTE’s and managing pre-settlements - payment processing & authorization up-to USD 20
Billion within stringent Currency & System Cut-offs
RAVINDRA SWAMY
E-Mail: ravindra.swamy2006@gmail.com
Phone: 09899199883
2. • Administering settlement reconciliations and net pay; identifying process improvement projects and their
implementation and ensuring conformance to SLA’s and matrices monitor the overall functioning of processes
• Formulating MIS reports for assisting in critical decision-making process
• Recognising and implementing strategies for team effectiveness employee engagement & retention; training the team members
on product and applications, motivating them to deliver their best and plan their cross training, resolving their queries
• Managing employee performance by providing suitable challenges/opportunities that unlock their potential
• Performing UAT ( User Acceptance Tests) and sign-offs for go-live
Highlights:
• Successfully migrated payroll processing from outsourced to in house model, created, managed & tracked project
schedule, project scope statement, cost estimates & resource plans
P R E V I O U S E X P E R I E N C E
Apr’08-Jul’13 with Wipro Technologies, Gr.Noida as Deputy Manager/Business Analyst
Highlights:
• Played a key role in completing all projects ahead of schedule
• Successfully presented a paper on Basel 3
• Exhibited efficiency in up skilling technical resources on financial markets
• Effectively promoted as Business Analyst/ SME for BFSI with WT
• Transitioned OTC derivative settlements process and conducted process improvements, resulting in 4 FTE savings
worth USD 30K
• Pivotal in arresting rising cost through lower attrition and cross training, thus reducing hiring and training cost
• Created an exhaustive process documentation procedure
• Managed reverse migration/ transition of OTC derivative settlements processes
May’06-Mar’08 with Deutsche Bank Ops Intl, Bengaluru, as Sr.Process Exe-Middle Office, Fixed Income & FX
Highlights:
• Successfully transitioned fixed income-trade capture process
• Played a key role in developing an exhaustive process documentation on Bloomberg
Dec’04-May’06 with Ocwen Financial Solutions Pvt. Ltd., Bengaluru, as Associate Cashiering
Apr’04-Oct’04 with Crystal Granite & Marble Pvt. Ltd., Mumbai, as Manager - Accounts
Apr’03-Mar’04 with Dakota Consulting Pvt Ltd., Bengaluru, as Sr. Finance Executive
Highlights:
• Effectively transitioned the payroll process from outsource to in-house, resulting in annual savings of INR 1250K
A C A D E M I C D E T A I L S
Pursuing PMP (www.pmi.org)
2008 Post Graduate Diploma in Business Management (PGDBM) from Symbiosis Institute of
Management, Pune specialization in Finance
1997 Bachelor of Commerce from University of Mysore
T R A I N I N G S A T T E N D E D / C E R T I F I C A T I O N C O U R S E S
• Earned 35 PDU’s from PMI
• Certified Wipro Learning Champion (Mar’13)
• Executive Development Program- UK & US Capital Markets by Dun & Bradstreet
• Mortgage Banking in Ocwen Financials, Training by International SME
• Passed IRDA Examination in 2003
P E R S O N A L D E T A I L S
Date of Birth: 31st Dec 1976
Languages Known: English, Hindi
Mailing Address: ravindra.swamy2006@gmail.com