This document provides an introduction to Site Reliability Engineering (SRE). It lists the credentials and background of Diego Pacheco, including his roles as a cat's father, principal software architect, agile coach, and expert in SOA/microservices, DevOps, and observability. The document then defines SRE as "what happens when you ask a software engineer to design an operations function" and outlines some key aspects of SRE culture, including MTTD, MTTR, error budgets, jitter retries, exponential back-off, the "You build it you run it" mindset, and production readiness.

1. SRE 101
Diego Pacheco

2. @diego_pacheco
❏ Cat's Father
❏ Principal Software Architect
❏ Agile Coach
❏ SOA/Microservices Expert
❏ DevOps Practitioner
❏ Speaker
❏ Author
diegopacheco
http://diego-pacheco.blogspot.com.br/
About me...
https://diegopacheco.github.io/

3. Reference books

4. What is SRE
"It's what happens when you ask a software
engineer to design an operations function."
-- Ben Treynor Sloss. 2000

5. SRE Culture

6. MTTD, MTTR
Error Budget and SLA/SLOs

7. Jitter, Retries, Exponential Back-off

8. SRE and DevOps

9. SV Culture: You Build it you run it.

10. Observability

11. Actionable Alerts

12. Production Ready Checklists
● Unit + Integration Tests
● Chaos Testing
● Stress Testing
● Automated DB Scripts
● Metrics
● Logs
● Deploy Automation
● Security
● Docker / Kubernetes yamls
● Build Hygiene
● Architecture Review

13. Automation

14. Incident Drill Downs

15. Throttling, Caps and Limits
No Unbounded

16. Avoid Cold Starts and Cold Caches

17. Education

18. SRE 101
Diego Pacheco