Spring Group is a global staffing firm with over $1.2 billion in annual revenue that provides professional staffing, managed solutions, and recruitment services across various industries. They have offices throughout Australia, New Zealand, Asia, and globally. Spring Group uses innovative technology and a unique recruitment methodology to source over 1.5 million candidates for their clients.

1. Spring Group
Australia / NZ &
Asia Pacific
Corporate Overview

2. Spring Group Australia / NZ & Asia Pacific Structure
Professional Staffing Managed Solutions
 Bespoke RPO Solutions
 Employed Consultants 
 Telecoms Specialist  Non-Telecoms Sector  Executive Search Contingent Workforce
 IT Managed Services
 IT Perm & Contracting  IT Perm & Contracting  IT, HR, Marketing, Finance Management
 Project Management 
 Global Recruitment  Global Recruitment  Permanent & Interim HR Consulting Services
▪ Telecoms ▪ Financial & Professional Services ▪ Healthcare ▪ Digital Media ▪ Public Sector ▪ Oil & Gas ▪ Commercial
▪ Sydney ▪ Melbourne ▪ Brisbane ▪ Perth ▪ Singapore ▪ Auckland ▪ Hong Kong ▪ Kuala Lumpur

3. Spring Group / Glotel Overview
Spring Group Overview Glotel Overview
 Group turnover in excess of $1.2B per annum  A global organisation within the Spring Group UK
 Global employees of 930 as at December 2008  Present in the Australian market for 15 years
 One of the global Top 5 technology staffing  Offices in Sydney, Melbourne, Brisbane, Perth and
services providers (Recruitment International) Singapore
 Market sector coverage in Professional Staffing,  Founded in 1989 in UK, now in US, EMEA & APAC
General Staffing & Managed Solutions
 Telecommunications industry specialist
 Core industry sectors – telecoms / IT&T, financial
services, healthcare, public sector & utilities, oil &  40 employees in the region
gas and digital media
 We recruit in over 60 countries
 Cash balances as at December 2008 of $90M plus
another $90M for acquisitions  Access to an active candidate database of over
75,000 in the APAC region and 1.5M globally
 $18M investment in world class back office
- contractor portal  A wide variety of services offered
- integrated payment, e-timesheet & invoicing - Permanent & contract recruitment
- online pre-screening portal - Workforce management solutions
- Contingent labour payrolling
 ISO 9001:2000 quality accredited

4. Spring Technology / Spring Professional Overview
Spring Technology Overview Spring Professional Overview
 Over 20 years experience in the IT & technology  Executive search & selection
recruitment markets
 Unique recruitment search methodology ensures
 Providing tailored IT solutions to specific client candidates stay longer and perform better
needs delivering cost efficiencies and minimum risk
giving you competitive advantage  Non-IT verticals
- Human resources
 Market expertise includes; ERP, CRM, enterprise - General management
application integration, security, research & - Marketing
development and testing - Finance
 Highly efficient back office, including innovative  Dedicated in-house candidate research capability
contractor and recruitment portals, streamline the
process and offer competitive pricing  A flexible, risk managed approach to talent
acquisition, development and retention
 Global candidate database of almost 1.5M
 Specialist permanent recruitment & interim
 $600M global turnover business per annum management
 Preferred supplier to over 180 clients  HR research and consulting solutions
 Permanent and contingent labour staffing solutions  Consultative process that saves money, reduces
staff turnover and finds the best talent

5. Hyphen / Spring IT Solutions Overview
Hyphen Overview Spring IT Solutions
 $420M per annum in RPO and managed services  Providing a range of flexible, tailored managed
solutions and consulting services
 12% of the UK RPO market (REC)
 Over 25 years industry experience
 15 current projects
 Offshore and onshore solutions allow services to be
 1,800 contingent workers on assignment innovative, flexible, scalable and cost-efficient
 1,200 permanent hires per annum  Employed Consultants (EC) solutions for desired
skills sets to manage projects as a Statement of
 High levels of client retention Works (SOW)
 Tailored solutions to our client’s specific needs  Core IT professionals operating with three major
practice areas;
 Focused on delivering bottom line savings of - application management services
between 10-20% - project management & business analysis services
- testing services
 Contractor migration services to reduce costs
 ISO 9001:2000 quality accredited
 Discovery and analysis audits of current
recruitment practices  Local focus with global capability
 eRecruitment solutions for permanent & contingent  Technology enabled solutions drive productivity
labour

6. The Company We Keep

7. Market Leading Technology
• Over $18m invested in our back office functions since 2004
• Market leading people, processes and systems
• Stringent, client specific, service level agreements
• Bespoke management information reporting
• Intuitive, improves contractor experience
• Compliance to agreed processes, suppliers,
Vendor rates
Management
• Supports supply chain management
System
• Enables spend management & consolidated
• Timely and accurate
invoicing pay and billing
• 100% compliance
• Real time, accurate
• Manages all contingent worker management
information
Contractor information
• Supports compliance & increases
Portal
productivity • E-timesheets
• Significantly reduces cost
• Manages client risk
• Improved
• Manages all background screening contractor service
information levels
Compliance • Online auditing
Portal
• Delivers time and cost savings

8. Recruitment Methodology
• Spring has a specific recruitment Spring Group Recruitment
methodology based on identifying the core Methodology
competencies required to be successful in a
particular role, team and culture
Job Brief
• The methodology looks at what people Job Brief
‘need’ to be successful and what they ‘do’
to be successful on the job in different
environments Candidate
Sourcing
Broad Indicators of
• Features of the Spring recruitment Fit
methodology are designed to;
- find the best candidate in the market
- identify and manage the risk Candidate
Assessment
- provide flexibility & customisation
- find candidates who ‘stay longer and
perform better’
Data Integration
• The Spring recruitment methodology will and Decision
integrate into identifying a client’s core Making
values and employment brand and this is
discussed at each stage in the recruitment
process Reporting and
Feedback

9. Recruitment Methodology
Spring Group Job Brief Process
What information does the Job Brief give us?
Job Brief Process
Broad Suitability Specific Suitability Indicators
Indicators
Knowledge, Skills and Physical and Mental Client Specific
Key Motivators Experience Attributes (Energy Competencies
Levels etc)
Other Behaviours of
Success

10. What Makes Spring Group Unique?
• Unique recruitment methodologies providing a ‘solution-focused’ approach
• Profitable and financially robust business
• Technology & professional staffing experts
• Leading edge online technology capability
• Access to over 1.5 million global candidates
• Provider of flexible, tailored managed solutions and consulting services
• Recruiter in over 60 countries
• ISO 9001:2000 quality accredited
• Contingent workforce management specialists
• Innovative, flexible, scalable and cost-efficient offshore and onshore workforce solutions
• Comprehensive research and resource infrastructure
• Consultative and experienced managing consultants
• Preferred supplier to over 180 clients worldwide
• High client and staff retention

11. Benefits of Working With Spring Group
• Innovative, flexible, tailored and cost-efficient service
• Ability to access high quality candidates
• Unique recruitment methodology manages the risk of hiring
• Leading edge technology reduces the cost of managing contingent workforce
• Global network and capability to service the wider regions and to reach those harder to find skill-sets
• Secure and reliable contractor payment scheme or strong cash flow status – e.g. you have your contractors with us,
safe in the knowledge that we are not going bust and able to ensure your contractors get paid
• Professional and consistent approach of relationship management – provide one point of specialist contact
• Dedicated industry expertise, dedicated point of contact for client accounts, truly global network working together

12. Contact Details
To arrange a confidential discussion please contact:
Peter Mortimore
Senior Managing Consultant
Spring Group Australia / NZ & Asia Pacific
Level 6
80 Mount Street
NORTH SYDNEY NSW 2060
P: 612 8905 0511
F: 612 8905 0900
M: 0404321471
E: peter_mortimore@spring.com
W: www.spring.com