The document provides an agenda and information for an all-staff meeting at the Administration Division. The meeting goals are to boost morale, provide learning and training opportunities, allow for feedback, and encourage networking. The agenda includes a video, interactive networking exercise, presentations from executive leadership on current initiatives, a sneak peek of website updates, a strategic plan update, and an equity presentation and activity. Details are provided on specific strategic plan action items that various leads will provide updates on. The document aims to inform staff of the day's activities and topics to be covered.

1. Administration Division
Sept. 23, 2015
All Staff Meeting

2. Administration Division

3. Administration Division

4. Administration Division

5. Administration Division
• Morale building/boosting
• Opportunities for learning, avenue for training
• Meaningful opportunity for feedback
• Good time to network, get to know co-workers (existing and new)
• Open communication channel for leadership and staff to talk about future of
public health and applicable program/initiative/coalition/committee updates
• Staff recognition
Meeting Goals

6. Administration Division
Time Time allotted Activity
1:00 - 1:15 15 minutes Video Presentation
Housekeeping Notes
1:15 - 1:45 30 minutes Networking, Interactive Exercise with Table Mates
1:45 - 2:15 30 minutes Executive Leadership Team Presentation
2:15 - 2:25 10 minutes srhd.org Sneak Peek
2:25 - 2:40 15 minutes Break
2:40 - 3:00 20 minutes Strategic Plan – Action Plan Updates
3:00 - 4:30 90 minutes Equity Presentation and Activity
3.5 hrs
Meeting Agenda

7. Administration Division
Commute Trip Reduction Survey
• What is SRHD’s CTR program?

10. Administration Division
Commute Trip
Reduction
Survey
Need 95% or
better
participation

11. Administration Division
Creative Commute Drawing

12. Administration Division
NETWORKING
Get to know your co-workers better with interactive exercise

13. Administration Division
Networking Round I

14. Administration Division
Networking Round I

15. Administration Division
Networking Round I

16. Administration Division
Creative Commute Drawing

17. Administration Division
EXECUTIVE LEADERSHIP TEAM
Presentations on current, future initiatives

18. Administration Division
Executive Leadership Team
Torney Smith, Administrator
Sheila Masteller, Community and Family Services Director
Lyndia Wilson, Disease Prevention and Response Director
David Swink, Environmental Public Health Director
Kyle Unland, Health Promotion Director

19. Administration Division
Creative Commute Drawing

20. Administration Division
srhd.org Reveal and Next Steps
A sneak peak and info on content migration

25. Administration Division
What’s New
• Robust search engines (one is smart fill, both driven by meta-data)
• Easy backend access for programs to update own content
• Lots of opportunity for two-way interaction with user, social media plug-ins,
visually-driven features
• Multiple opportunities for featured items
• Consistency in formatting and content
• Grammar, capitalization, second-person narrative, etc
• Call to Action for every page
• Sidebar can accommodate for multiple promotions
• Blogging
• Cross-linking strategies between pages and back to homepage (shared master
calendar)
• Video embedding on subpages
• Linkages to available data
• Design element that includes relevant facts and figures to drive home
information
• Expanded related resources

29. Administration Division
Next Steps
• Completed templates turned over to
program managers next week
• Will include guidance for deadlines and how to
create and/or eliminate pages
• Staff start thinking about what might stays
and what goes, what needs edited

30. Administration Division
BREAK
15 minutes

31. Administration Division
Creative Commute Drawing

32. Administration Division
STRATEGIC PLAN UPDATE
Details on Action Plan implementations from leads

33. Administration Division
Strategic Plan – Goal 1
Foster a positive work environment that
develops, values and supports employees
Lead: Dr. McCullough
A111: Identify additional opportunities
for staff to provide input into agency
activities

34. Administration Division
Presenter: Colleen O’Brien, Program Manager,
Infant Toddler Network, Maternal Child
Health, Children and Youth with Special Health
Care Needs and Oral Health programs
Lead on behalf of Workforce Development
Committee
A112: Provide training and tools for managers to
practice meaningful recognitions
Strategic Plan – Goal 1
Foster a positive work environment that
develops, values and supports employees

35. Administration Division
Strategic Plan – Goal 1
Foster a positive work environment that
develops, values and supports employees
Lead: Heather Davis, Human Resources Specialist
A113: Develop mechanisms to provide
employee recognition through the agency
on a regular basis.

36. Administration Division
Lead: Dr. McCullough
A121: Enhance leadership development
opportunities
Strategic Plan – Goal 1
Foster a positive work environment that
develops, values and supports employees

37. Administration Division
Lead: Kyle Unland
Lead on behalf of Living Well Committee
A133: Evaluate access to opportunities to
improve health and wellness, regardless of
program or location
Strategic Plan – Goal 1
Foster a positive work environment that
develops, values and supports employees

38. Administration Division
Lead: Jennifer Timoney, Program Manager
Opioid Treatment Program
Lead on behalf of Quality Council
A141: Explore opportunities to enhance cross-
program sharing of ideas and resources and
coordinating in meeting needs of clients
Strategic Plan – Goal 1
Foster a positive work environment that
develops, values and supports employees

39. Administration Division
Lead: Linda Graham
Health Policy and Communications
A211: Review agency communication,
including roles and responsibilities,
capacities, methods and needs.
Strategic Plan – Goal 2
Strengthen proactive and effective communication,
within the agency and in the community

40. Administration Division
Lead: Linda Graham
A321: Encourage adoption of policies to address
inequities by promoting a health-in-all-policies
perspective and the use of health and equity
impact analysis tools.
Strategic Plan – Goal 3
Enhance agency efforts to reduce inequities
that contribute to health disparities

41. Administration Division
Lead: Rowena Pineda, Program Manager
Neighborhoods Matter and
Weaving Bright Futures
A311: Provide ongoing education to staff about
inequities and cultural competencies.
Strategic Plan – Goal 3
Enhance agency efforts to reduce inequities
that contribute to health disparities

42. Administration Division
Communicating Within a Culture of
Poverty and Chronic Crisis – Top
Ten!
Presented By:
Amy Yardley, Yardley Training & Consulting
www.yardleytc.com

43. Administration Division
1. People living in Poverty/Chronic Crisis have a
different life experience than those with middle-
class or higher resources
• These life experiences shape a perspective that
influences decision-making.
• “Valuable” information comes from family or
friends or other relationships via spoken word –
often in a story that has been related.
• Written materials, notices, flyers, brochures, letters
etc. may have limited impact because the favored
form of communication is ORAL.

44. Administration Division
2. Middle Class Values Systems are the
Standard
• Systems for ‘helping’ those in poverty and chronic
crisis are set up on a Middle Class Values System.
• Values that include an emphasis on long-term
planning and strategizing, saving, relying on the
printed word for proof.
• Values that EXPECT people to react in a certain way
to a certain set of circumstances and/or resources.
• Values that EXPECT a predictable set of
MOTIVATIONS.
• Favored form of communication is WRITTEN.

45. Administration Division
3. Reframe Conflicts of Communication to
Conflicts of Expectations
• Conflicts in Communication are really just Conflicts in
Expectations.
• Motivation differs between social classes.
• Personal Experiences Shape Our Expectations
• Our expectations of what others “should do” or “can do” is
based upon our own PERSONAL life experiences.
• We say “if that were me, I would……”

46. Administration Division
4. All Humans Are Inclined to Socialize and
Hang Out With People Who Are Very Similar to
Themselves.
The first rule of changing your life (regardless of class
status) is to change your network of associates. -
smoking, drinking, dieting, spirituality etc.
Connect people to as many people as possible who
are NOT CURRENTLY living in crisis. For example:
– If you are working on poverty – connect to as many people
NOT in poverty.
– If you are working on delinquency, connect to as many
people NOT engaged in criminal activity.

47. Administration Division
5. Decision Fatigue Has a Greater Effect
on Those in Poverty/Crisis
• Decision Fatigue is a biological state that
happens to everyone.
• If you are using most of your decision
making power on basic needs (pay the rent
or buy food), you have less DM power for
other things.
• In DF, people will make one of two choices –
Risky Choice or No Choice at all.

48. Administration Division
6. There are Concepts That Poverty and
Chronic Crisis Teach
Fate Failure Future Money
Emotions Education
Jobs
Penalties Nutrition/Fitness Police
Education Doctors/Dentists

49. Administration Division
7. There are Hidden Rules or
Concepts of the Middle Class
• Future is what you make it.
• Failure is not an option – try harder and don’t give
up!
• You control your own fate.
• Money is to be saved and invested and shared
through charitable donations.
• Be in control of your emotions at all times.
• Education is the pathway to success.
• Penalties and discipline are to be avoided.

50. Administration Division
8. What’s My Part? - Bridge the
Expectation Gap
• Be aware of the unspoken expectation and motivation gap.
• Use stories that are relatable to reach those from Oral
Cultures.
• LISTEN to THEIR story.
• Use stories to create VISUAL IMAGERY.
• Consider how FEAR and STRESS affect growth and decision
making.
• DO NOT rely on one method of communication.
Standardization of communication will lessen your ‘reach’
and will affect your intended outcomes.

51. Administration Division
9. Written materials will only reach a certain
segment of your intended audience.
DO NOT rely on one method of
communication. Standardization and
automization of communication will lessen
your ‘reach’ and will adversely affect your
intended outcomes.

52. Administration Division
10. Believe in EVERYONE’S ability to Learn
and Grow Throughout Their Lifetime.
• Everyone has the ability to learn – it just may not
be in the “traditional” way and it may take longer
than you expect.
• Add to a person’s resiliency bank without an
expectation that YOU will see the results.
• Go beyond simply reflecting strengths – use
imagery to override potential negative self talk/self
image.
• People who have moved out of poverty or crisis
will nearly always mention a particular PERSON
who helped them, not a program.

53. Administration Division
The Art of the Story
• Creates framework for understanding and is
a mechanism for memory.
• Creates vivid visual imagery (with
IDENTIFICATION).
• Creates energy/inspiration/motivation.
• Positions problems in the foreground and
then shows overcoming them. Moves from
FEAR to SUCCESS.

54. Storytelling Exercise

55. Administration Division
Creative Commute Drawing

56. Administration Division
Wrapping Up
• Any questions?
• Thank You to All Staff planning team
• Thank You to Torney for centerpieces
• Thank you to staff for commitment to
agency and to public health

57. Administration Division
About SRHD
Mission
As a leader and partner in public health, we protect, improve and promote
the health and well-being of our communities.
Vision
Healthy Lives. Safe Environments. Thriving Communities.
Values
Integrity
Compassion
Respect
Equity
Collaboration
Innovation