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Hrm southwest airlines case study assignments v4leilajannati
Southwest Airlines has experienced strong growth since 1971 due to its unique corporate culture and business strategy. It focuses on frequent, low-cost point-to-point flights and emphasizes employees, customers, and shareholders. Southwest creates a fun, informal work environment that values employees and builds loyalty. It has experienced success through low costs, high aircraft utilization, and excellent customer service due to engaged employees. However, Southwest also faces some limitations such as limited cargo space and reliance on a single airplane producer.
Southwest Airlines case analysis presentation (designing work organization - ...Aditya Kumar Varshney
Group A8 analyzed Southwest Airlines. Southwest's mission statement focuses on excellent customer service delivered with warmth, friendliness and company spirit for both external customers and internal employees. The mission statement is simple but does not align fully with business strategy or reflect a vision for growth. Southwest has experienced great success through its low-cost strategy of operating fuel-efficient Boeing 737 aircraft on point-to-point routes, keeping fares simple, and focusing on volume over frills. It also emphasizes a unique, fun-loving culture cultivated through employee profit-sharing and development. However, maintaining this culture as the company continues to grow poses a challenge.
Southwest Airlines has experienced significant growth since 1982 but now faces new challenges requiring changes to its historic organic growth strategy. While the culture of customer service and employee loyalty built by Herb Kelleher remains integral, Southwest must consider expanding to new airports and markets through mergers and acquisitions as well as modest fare increases to sustain profitability as competition increases.
This was a research project that our Business Strategy class completed in 2007. This is an evaluation of Southwest Airlines and its position in the market. We evaluated growth and future prospects with a heavily consolidating industry.
Harvard Business School Case Study on Southwest AirlinesPramey Zode
Southwest Airlines has been successful due to its principal values, creation of a unique culture, and business model focused on operational simplicity and low costs. Some strengths that have contributed to its success include having a friendly approach with customers, innovative retention strategies, and a strong work culture. However, the airline is dependent on a single airplane producer and faces threats from increasing costs and competition from other carriers offering similar low-cost services. Overall, Southwest has created a memorable brand focused on customer service through strategies like empowering employees and prioritizing building relationships.
Southwest Airlines has grown since 1967 to become one of the largest low-cost carriers in the world through a strategy of cost leadership, differentiation, and focus. It keeps costs low by operating a single aircraft type, using secondary airports, and having an average of three cabin crew. Southwest differentiates by offering fun experiences, pets on flights, and bag-free travel. The company focuses on serving price-sensitive and convenient travelers with frequent, reliable flights on shorter routes comparable to driving times.
The document discusses the history and development of the US airline industry from the 1970s onwards. It then provides details about Southwest Airlines, including its founding in 1971, business strategies focusing on short flights with Boeing 737 aircraft and low fares, and human resource management practices emphasizing positive customer service and employee satisfaction. Porter's five forces model is also applied to analyze the competitive environment of Southwest Airlines.
Hrm southwest airlines case study assignments v4leilajannati
Southwest Airlines has experienced strong growth since 1971 due to its unique corporate culture and business strategy. It focuses on frequent, low-cost point-to-point flights and emphasizes employees, customers, and shareholders. Southwest creates a fun, informal work environment that values employees and builds loyalty. It has experienced success through low costs, high aircraft utilization, and excellent customer service due to engaged employees. However, Southwest also faces some limitations such as limited cargo space and reliance on a single airplane producer.
Southwest Airlines case analysis presentation (designing work organization - ...Aditya Kumar Varshney
Group A8 analyzed Southwest Airlines. Southwest's mission statement focuses on excellent customer service delivered with warmth, friendliness and company spirit for both external customers and internal employees. The mission statement is simple but does not align fully with business strategy or reflect a vision for growth. Southwest has experienced great success through its low-cost strategy of operating fuel-efficient Boeing 737 aircraft on point-to-point routes, keeping fares simple, and focusing on volume over frills. It also emphasizes a unique, fun-loving culture cultivated through employee profit-sharing and development. However, maintaining this culture as the company continues to grow poses a challenge.
Southwest Airlines has experienced significant growth since 1982 but now faces new challenges requiring changes to its historic organic growth strategy. While the culture of customer service and employee loyalty built by Herb Kelleher remains integral, Southwest must consider expanding to new airports and markets through mergers and acquisitions as well as modest fare increases to sustain profitability as competition increases.
This was a research project that our Business Strategy class completed in 2007. This is an evaluation of Southwest Airlines and its position in the market. We evaluated growth and future prospects with a heavily consolidating industry.
Harvard Business School Case Study on Southwest AirlinesPramey Zode
Southwest Airlines has been successful due to its principal values, creation of a unique culture, and business model focused on operational simplicity and low costs. Some strengths that have contributed to its success include having a friendly approach with customers, innovative retention strategies, and a strong work culture. However, the airline is dependent on a single airplane producer and faces threats from increasing costs and competition from other carriers offering similar low-cost services. Overall, Southwest has created a memorable brand focused on customer service through strategies like empowering employees and prioritizing building relationships.
Southwest Airlines has grown since 1967 to become one of the largest low-cost carriers in the world through a strategy of cost leadership, differentiation, and focus. It keeps costs low by operating a single aircraft type, using secondary airports, and having an average of three cabin crew. Southwest differentiates by offering fun experiences, pets on flights, and bag-free travel. The company focuses on serving price-sensitive and convenient travelers with frequent, reliable flights on shorter routes comparable to driving times.
The document discusses the history and development of the US airline industry from the 1970s onwards. It then provides details about Southwest Airlines, including its founding in 1971, business strategies focusing on short flights with Boeing 737 aircraft and low fares, and human resource management practices emphasizing positive customer service and employee satisfaction. Porter's five forces model is also applied to analyze the competitive environment of Southwest Airlines.
Southwest Airlines began in 1967 with an idea sketched on a cocktail napkin. It officially incorporated on March 15, 1967 to provide air service between three Texas cities. Southwest faced legal challenges from established carriers but ultimately prevailed, helping deregulate the airline industry. Through strategies like the 10-minute turnaround and offering free liquor with tickets, Southwest established a low-cost leadership model. It has grown to be the largest carrier in the U.S. based on number of passengers by focusing on point-to-point routes, secondary airports, and differentiation through its culture and frequent flyer program.
This presentation encompasses the classic case study of Southwest Airlines, USA.
Explaining why they have been so successful even in recession period.
It is a part of case-study based lectures at Symbiosis Institute of Business Management, Bangalore.
The document provides an overview of Southwest Airlines, including its culture, values, operating practices, history, and financial performance. Southwest Airlines was founded in 1971 and pioneered low-cost, high-frequency, point-to-point air travel. It focuses on customer service and maintaining a fun, people-oriented company culture. Southwest has experienced strong financial performance and growth over the past decades to become one of the largest airlines in the US.
This document provides information about Jet Airways, including:
1. Biographical information about Naresh Goyal, the founder and chairman of Jet Airways.
2. Details about JetPrivilege, Jet Airways' frequent flyer program.
3. An overview of Jet Airways' codeshare partnerships and other corporate partnerships.
Southwest Airlines has been profitable for 37 years through a unique low-cost business model. They streamline operations to save money and pass savings to customers through low fares. Southwest flies short point-to-point routes daily using Boeing 737 aircraft, turns planes around extremely fast, hedges fuel prices to save billions, and pioneered services like same-day freight. Their consistency in earning profits even during industry problems allows flexibility that burdened carriers lack. However, always running half-full flights and price wars present risks to maintaining low fares long-term.
South west airlines case presentation (strategic management & operations)chaithu reddy
This document provides information about Southwest Airlines, including its history, operations, achievements, and strategies. It was founded in 1971 in Texas as a "discount airline". Key points are that it operates over 90 destinations within the US using Boeing 737 aircraft, has over 46,000 employees, and has achieved over 40 consecutive years of profitability. Its strategy focuses on low fares, high-frequency short flights, and excellent customer service.
Marketing strategies of indigo and spicejetHarkeshKanu1
This slide will take you through SWOT analysis, Segmentation, Positioning and Targeting, 4ps, Tongue in cheek advertising and strategy recommendations.
Southwest Airlines prioritizes putting employees first to ensure good customer service. It aims to get passengers to their destinations on time at the lowest fares while providing a fun experience. Southwest operates over 500 Boeing 737 aircraft on more than 3,300 daily flights serving 58 cities across the United States. It has achieved profitability for 36 consecutive years through strategies like point-to-point routes, fuel hedging, and third-degree price discrimination.
The document summarizes the key differences between low cost carriers (LCCs) like Indigo Airlines and full service airlines (FSAs). It notes that LCCs operate point-to-point flights from secondary airports, use a single fleet type, offer single-class cabins with reduced seat pitch, restrict baggage and have minimal in-flight services. This allows LCCs to reduce costs related to airport charges, maintenance, training, turnaround times and distribution. The document then discusses how Indigo Airlines was able to become highly profitable despite the industry's losses by increasing fleet capacity and passenger traffic while others declined. Indigo maintains high customer ratings through consistent, quality service and strong operational and financial performance.
Southwest Airlines links employee satisfaction to competitive advantage by creating value through treating employees well and focusing on "LUV" and "FUN". This creates high employee performance which improves quality and reduces costs. Employees then work to convert this value into customer and shareholder satisfaction through good training and procedures. Finally, Southwest captures value by setting low prices enabled by their low-cost position. Key to their success is focusing on human resources and giving value to employees. Competitive threats include other airlines, high fuel costs, a soft economy, and potential disasters.
This presentation explains about the Functions Of Management At IndiGo airlines with regards to Planning, Organising, Directing, Staffing, Controlling alongwith its SWOT analysis and masterstrokes.
Southwest Airlines has become the largest airline in the U.S. by adopting strategies like low fares, fuel hedging, and investing in employees. By keeping costs low through measures like lighter aircraft and high passenger capacity, Southwest is able to offer consistently low fares while maintaining quality service. The company also uses promotional pricing, psychological discounts, and a customer loyalty program to stimulate repeat travel. Through these strategies, Southwest has achieved significant success and profitability that its competitors have struggled to replicate. However, high-speed rail could potentially attract customers away from air travel in the future.
Southwest Airlines was founded in 1966 and began operations with three Boeing 737 aircraft serving Texas cities. It pursued a strategy of point-to-point flights to underutilized airports close to cities, using a single aircraft type to reduce costs. Southwest also emphasized excellent employee engagement and a fun workplace culture. It achieved high aircraft utilization and turnaround times, along with low fares, to gain a competitive advantage in the airline industry.
Southwest Airlines was founded in 1971 in Dallas, Texas and has since expanded across the United States and to other countries. It focuses on providing low-cost and reliable air travel. Southwest utilizes several strategies to keep costs low, such as using a single aircraft model, efficient boarding processes, and encouraging employees to assist with multiple tasks. The company also places strong emphasis on developing a positive company culture and profit sharing plan to motivate employees. These consistent practices have helped Southwest withstand economic challenges better than competitors.
IndiGo is India's largest airline by market share, founded in 2006 by Rahul Bhatia and Rakesh Gangwal. It operates as a low-cost carrier with over 100 Airbus aircraft serving 41 destinations. IndiGo utilizes various cost-saving strategies like bulk purchases of a single aircraft type, sale-and-leaseback financing, and efficient turnaround times. These strategies have allowed IndiGo to become the most profitable airline in India and the second largest low-cost carrier in Asia.
Another area where Indigo can evaluate diversification is working out value addition for its passengers by offering bundled app driven taxi services for airport pick up and drop. Rather than starting its own app based taxi service, it should tie up with existing players like Uber and Ola. Working on a revenue sharing model rather than owning a subsidiary will enable roll out of highly value driven service for its passengers without any expenditure and also increase its bottom line.
Indigo has achieved success through strategic deals on aircraft purchases, an efficient hub and spoke model, and focusing operations on high traffic routes to reduce costs. In contrast, Kingfisher offered luxury services like lounges and in-flight entertainment, but faced challenges maintaining profitability. The document then provides statistics on Indigo's growth in market share and details on its operations strategy centered around on-time flights and high aircraft utilization to maximize revenues.
Southwest Airlines has been successful due to its principal values, creation of a unique culture, and business model focused on operational simplicity and low costs. Some strengths that have contributed to its success include having a friendly approach with customers, innovative retention strategies, and a strong work culture. However, the airline is dependent on a single airplane producer and faces threats from increasing costs and competition from other carriers offering similar low-cost services. Overall, Southwest has created a memorable brand focused on customer service through strategies like empowering employees and building relationships.
This article analyzes human resource practices in the global aviation industry, specifically recruitment and selection practices as well as diversity and equal opportunity efforts. It discusses how airlines recruit and select pilots based on flying skills, ability to handle critical situations, and interpersonal skills. Guidelines for hiring technicians and targeting job announcements are also covered. The study found that poor human resource management and a lack of internal marketing have led to high customer dissatisfaction levels in the airline industry compared to other sectors. It recommends airlines conduct audits and gather employee feedback to improve practices.
Performance comparison of southwest airlines with us aviation industryMonk consulting
SW Airlines remained profitable while other airlines struggled after 9/11 and the Iraq War. It achieved the lowest costs per seat mile through strategies like quick aircraft turnarounds, online ticket sales, and no meals. SW had high employee satisfaction and low attrition despite paying higher salaries. It focused on operational efficiency, customer service, and treating employees well. While other airlines tried competing through discounts, SW prioritized financial stability and balanced growth. Its unique strategies and values contributed to its sustained outperformance of the industry.
Southwest Airlines began in 1967 with an idea sketched on a cocktail napkin. It officially incorporated on March 15, 1967 to provide air service between three Texas cities. Southwest faced legal challenges from established carriers but ultimately prevailed, helping deregulate the airline industry. Through strategies like the 10-minute turnaround and offering free liquor with tickets, Southwest established a low-cost leadership model. It has grown to be the largest carrier in the U.S. based on number of passengers by focusing on point-to-point routes, secondary airports, and differentiation through its culture and frequent flyer program.
This presentation encompasses the classic case study of Southwest Airlines, USA.
Explaining why they have been so successful even in recession period.
It is a part of case-study based lectures at Symbiosis Institute of Business Management, Bangalore.
The document provides an overview of Southwest Airlines, including its culture, values, operating practices, history, and financial performance. Southwest Airlines was founded in 1971 and pioneered low-cost, high-frequency, point-to-point air travel. It focuses on customer service and maintaining a fun, people-oriented company culture. Southwest has experienced strong financial performance and growth over the past decades to become one of the largest airlines in the US.
This document provides information about Jet Airways, including:
1. Biographical information about Naresh Goyal, the founder and chairman of Jet Airways.
2. Details about JetPrivilege, Jet Airways' frequent flyer program.
3. An overview of Jet Airways' codeshare partnerships and other corporate partnerships.
Southwest Airlines has been profitable for 37 years through a unique low-cost business model. They streamline operations to save money and pass savings to customers through low fares. Southwest flies short point-to-point routes daily using Boeing 737 aircraft, turns planes around extremely fast, hedges fuel prices to save billions, and pioneered services like same-day freight. Their consistency in earning profits even during industry problems allows flexibility that burdened carriers lack. However, always running half-full flights and price wars present risks to maintaining low fares long-term.
South west airlines case presentation (strategic management & operations)chaithu reddy
This document provides information about Southwest Airlines, including its history, operations, achievements, and strategies. It was founded in 1971 in Texas as a "discount airline". Key points are that it operates over 90 destinations within the US using Boeing 737 aircraft, has over 46,000 employees, and has achieved over 40 consecutive years of profitability. Its strategy focuses on low fares, high-frequency short flights, and excellent customer service.
Marketing strategies of indigo and spicejetHarkeshKanu1
This slide will take you through SWOT analysis, Segmentation, Positioning and Targeting, 4ps, Tongue in cheek advertising and strategy recommendations.
Southwest Airlines prioritizes putting employees first to ensure good customer service. It aims to get passengers to their destinations on time at the lowest fares while providing a fun experience. Southwest operates over 500 Boeing 737 aircraft on more than 3,300 daily flights serving 58 cities across the United States. It has achieved profitability for 36 consecutive years through strategies like point-to-point routes, fuel hedging, and third-degree price discrimination.
The document summarizes the key differences between low cost carriers (LCCs) like Indigo Airlines and full service airlines (FSAs). It notes that LCCs operate point-to-point flights from secondary airports, use a single fleet type, offer single-class cabins with reduced seat pitch, restrict baggage and have minimal in-flight services. This allows LCCs to reduce costs related to airport charges, maintenance, training, turnaround times and distribution. The document then discusses how Indigo Airlines was able to become highly profitable despite the industry's losses by increasing fleet capacity and passenger traffic while others declined. Indigo maintains high customer ratings through consistent, quality service and strong operational and financial performance.
Southwest Airlines links employee satisfaction to competitive advantage by creating value through treating employees well and focusing on "LUV" and "FUN". This creates high employee performance which improves quality and reduces costs. Employees then work to convert this value into customer and shareholder satisfaction through good training and procedures. Finally, Southwest captures value by setting low prices enabled by their low-cost position. Key to their success is focusing on human resources and giving value to employees. Competitive threats include other airlines, high fuel costs, a soft economy, and potential disasters.
This presentation explains about the Functions Of Management At IndiGo airlines with regards to Planning, Organising, Directing, Staffing, Controlling alongwith its SWOT analysis and masterstrokes.
Southwest Airlines has become the largest airline in the U.S. by adopting strategies like low fares, fuel hedging, and investing in employees. By keeping costs low through measures like lighter aircraft and high passenger capacity, Southwest is able to offer consistently low fares while maintaining quality service. The company also uses promotional pricing, psychological discounts, and a customer loyalty program to stimulate repeat travel. Through these strategies, Southwest has achieved significant success and profitability that its competitors have struggled to replicate. However, high-speed rail could potentially attract customers away from air travel in the future.
Southwest Airlines was founded in 1966 and began operations with three Boeing 737 aircraft serving Texas cities. It pursued a strategy of point-to-point flights to underutilized airports close to cities, using a single aircraft type to reduce costs. Southwest also emphasized excellent employee engagement and a fun workplace culture. It achieved high aircraft utilization and turnaround times, along with low fares, to gain a competitive advantage in the airline industry.
Southwest Airlines was founded in 1971 in Dallas, Texas and has since expanded across the United States and to other countries. It focuses on providing low-cost and reliable air travel. Southwest utilizes several strategies to keep costs low, such as using a single aircraft model, efficient boarding processes, and encouraging employees to assist with multiple tasks. The company also places strong emphasis on developing a positive company culture and profit sharing plan to motivate employees. These consistent practices have helped Southwest withstand economic challenges better than competitors.
IndiGo is India's largest airline by market share, founded in 2006 by Rahul Bhatia and Rakesh Gangwal. It operates as a low-cost carrier with over 100 Airbus aircraft serving 41 destinations. IndiGo utilizes various cost-saving strategies like bulk purchases of a single aircraft type, sale-and-leaseback financing, and efficient turnaround times. These strategies have allowed IndiGo to become the most profitable airline in India and the second largest low-cost carrier in Asia.
Another area where Indigo can evaluate diversification is working out value addition for its passengers by offering bundled app driven taxi services for airport pick up and drop. Rather than starting its own app based taxi service, it should tie up with existing players like Uber and Ola. Working on a revenue sharing model rather than owning a subsidiary will enable roll out of highly value driven service for its passengers without any expenditure and also increase its bottom line.
Indigo has achieved success through strategic deals on aircraft purchases, an efficient hub and spoke model, and focusing operations on high traffic routes to reduce costs. In contrast, Kingfisher offered luxury services like lounges and in-flight entertainment, but faced challenges maintaining profitability. The document then provides statistics on Indigo's growth in market share and details on its operations strategy centered around on-time flights and high aircraft utilization to maximize revenues.
Southwest Airlines has been successful due to its principal values, creation of a unique culture, and business model focused on operational simplicity and low costs. Some strengths that have contributed to its success include having a friendly approach with customers, innovative retention strategies, and a strong work culture. However, the airline is dependent on a single airplane producer and faces threats from increasing costs and competition from other carriers offering similar low-cost services. Overall, Southwest has created a memorable brand focused on customer service through strategies like empowering employees and building relationships.
This article analyzes human resource practices in the global aviation industry, specifically recruitment and selection practices as well as diversity and equal opportunity efforts. It discusses how airlines recruit and select pilots based on flying skills, ability to handle critical situations, and interpersonal skills. Guidelines for hiring technicians and targeting job announcements are also covered. The study found that poor human resource management and a lack of internal marketing have led to high customer dissatisfaction levels in the airline industry compared to other sectors. It recommends airlines conduct audits and gather employee feedback to improve practices.
Performance comparison of southwest airlines with us aviation industryMonk consulting
SW Airlines remained profitable while other airlines struggled after 9/11 and the Iraq War. It achieved the lowest costs per seat mile through strategies like quick aircraft turnarounds, online ticket sales, and no meals. SW had high employee satisfaction and low attrition despite paying higher salaries. It focused on operational efficiency, customer service, and treating employees well. While other airlines tried competing through discounts, SW prioritized financial stability and balanced growth. Its unique strategies and values contributed to its sustained outperformance of the industry.
This document provides summaries of several common strategic planning models:
- SWOT analysis evaluates internal strengths and weaknesses and external opportunities and threats. Insights can be summarized in a SWOT.
- McKinsey 7-S model analyzes seven internal elements: strategy, structure, systems, shared values, style, staff, and skills. Insights become SWOT factors.
- Porter's 5 Forces analyzes competitive forces. Insights become SWOT opportunities and threats.
- PEST analysis evaluates political, economic, social, and technological trends. Insights become SWOT opportunities and threats.
- Other models covered include the business model canvas, target operating model, activity system, customer segmentation, strategy canvas,
Ryanair Airline Case study
Europe's cheapest airline, best services at the lowest rates
Customer Strategic MAnagement, SWAT Analysis, TAWS analysis, PESTEL Analysis, porters 5 force analysis, Value Chain, BCG Matrix,
Hiring interns can provide several benefits to employers. Interns are willing to work for little or no pay, allowing employers to evaluate potential employees without long-term commitments. Satisfied interns may promote the company. Multiple interns can support each other, foster competition to work hard, and provide employers with multiple candidates to consider for openings. To legally have unpaid interns, the internship must meet six criteria regarding training, benefits, and interference with employees' work. Employers can compensate interns through hourly wages, stipends, or academic credit. Effective recruitment methods include working with college career centers, online job boards, and social media. Treating interns well and giving them meaningful work ensures high productivity and positive
This document comprises of the case-study approaches which were undertaken at various B-Schools. The document doesn't account for my internship/consulting work.
- The document discusses outsourcing training and reducing training costs through outsourcing. It provides examples of cost reductions organizations have achieved by outsourcing training functions.
- There are different training elements that can be outsourced, such as content design, delivery, and administration. Outsourcing is growing in popularity due to cost pressures and the large global market of training providers.
- When selecting a training outsourcing provider, organizations should look for proven capabilities in areas like knowledge, execution, innovation, value for money, and reputation. Various cost models are available depending on the client's preferences.
The Development Award Program provides funding to support technology-based product, service, and process development projects in Maine. Applicants must submit a comprehensive application outlining their project, commercialization plan, management team, and financial projections. Applications go through a multi-step review process involving peer reviewers, a review committee, and potential interviews. Top projects are recommended for funding, with awards requiring repayment once a project is commercialized. The program aims to support innovation, job growth, and economic impact in Maine.
The Development Award Program provides funding to support technology-based product, service, and process development projects in Maine. Applicants must submit a comprehensive application outlining their project description, commercialization plan, management team, and financial projections. Applications go through a multi-step review process involving peer reviewers, a review committee, and potential interviews. Top projects are recommended for funding, with awards requiring repayment once a project is commercialized. The program aims to support innovation, job growth, and economic impact in Maine.
Southwest Airlines was founded in 1966 and initially operated 3 Boeing 737 aircraft between Texas cities. It focused on underutilized smaller airports to cut costs and used a single aircraft type to reduce training needs. Southwest pioneered a low-cost model with unassigned seating, no meals, and online booking. It emphasized employee engagement through fun activities and transparency to boost productivity. This highly efficient low-cost strategy has enabled Southwest to remain profitable for over 50 years.
This document provides a strategic marketing plan for a proposed new domestic airline in Sri Lanka called Cinnamon Air. It begins with an executive summary that outlines the opportunity in Sri Lanka's growing domestic air travel market and sets objectives for the new airline to capture unmet demand on unserved routes. The marketing objectives are to establish service on key routes to absorb unmet demand, achieve high passenger load factors, generate revenues exceeding certain thresholds within set timeframes, and achieve specified profitability targets and returns on investment. Financial projections anticipate average load factors of 60-80% in the first year, revenues approaching certain levels within 6 months and 1 year, and net profits in the specified ranges.
This chapter discusses tools for assessing a firm's internal environment, including SWOT analysis, value chain analysis, resource-based view, and financial analysis. It describes how SWOT has limitations and value chain analysis examines primary and support activities. A firm's resources must be valuable, rare, inimitable, and non-substitutable for competitive advantage. Financial ratios, balanced scorecards, and stakeholder perspectives provide methods to evaluate firm performance.
In 1994, both United Airlines and Continental Airlines launched low-cost airlines-within-an-airline to compete with Southwest Airlines. From 1991 to 1993, Southwest had increased its market share of the critical West Coast market from 26% to 45%. Considers how Southwest had developed a sustainable competitive advantage and emphasizes the role of human resources as a lever for the successful implementation of the strategy. Asks whether competitors can successfully imitate the Southwest approach.
Publication Date: January 01, 1995
Source: Stanford Graduate School of Business.
Case Study analysis of Indian Airlines. How they have tried to compete with the rest of the service providers. what are the pros and cones in their service and customers perception regarding the service.
This document discusses offshore outsourcing and project management challenges. It outlines the advantages and methods of outsourcing. Key phases in the outsourcing process are identified as pre-contract, in-contract, and post-contract. Issues with offshore outsourcing include cultural differences, intellectual property protection, and unrealistic cost expectations. Best practices for outsourcing include mature vendor relationships, effective communication methods, and risk management. Standards and certifications help govern outsourcing projects and activities.
This document discusses various approaches and considerations for project selection. It emphasizes that selecting projects requires balancing risk versus value to make the most effective use of resources. Several approaches are presented, including using checklists, scoring matrices, and assessing value versus risk. Financial, strategic, organizational, technical, and other criteria should be weighed. Project selection is linked to an organization's overall strategic goals and objectives. The key is selecting projects that offer the best returns and outcomes while managing risks.
The document discusses trends in outsourcing human resources functions. It notes that HR roles have evolved from being more administrative to being more strategic. Leading companies are outsourcing non-core functions like benefits administration and payroll processing to focus internally on strategic priorities. The business process outsourcing market is growing rapidly, especially in areas like HR, finance, and administration. Companies determine what to outsource by analyzing what is core versus non-core to their business and what provides a competitive advantage.
East India Hotels operates luxury hotels under the Oberoi and Trident brands in India and other countries. It has over 30 hotels, and is also engaged in flight catering, airport restaurants, travel services, and car rentals. The company aims to create value for shareholders and meet guest expectations through excellent service. It faces competition from other hotel chains and seasonal demand fluctuations. Analyst reports predict a strong recovery in hotel demand as the economy improves. EIH has a sound balance sheet and strategic partnership that position it well for future expansion.
The document proposes a solution called KPass to reduce waiting times at career fairs. KPass would create a short priority line for students who have earned a "pass" by learning about companies in advance through an existing career services platform. This would allow students to spend less time waiting and more time speaking with recruiters. The proposal outlines implementing KPass initially at Purdue's SMEF career fairs then expanding it to other fairs, with the goal of creating engagement between students and recruiters before and after the events.
The document discusses recruitment challenges in the KPO (knowledge process outsourcing) industry in India. It notes that KPO requires deep domain expertise compared to BPO. While demand for KPO services in India is estimated to reach 180,000 employees by 2014, supply side constraints like a lack of skilled talent means the industry can currently only hire around 100,000. Recruitment and training are identified as the biggest supply side challenges. Universities need to focus more on developing practical business skills to prepare students for KPO roles. Businesses can help by partnering with educational institutions and implementing talent management programs.
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How to Make a Field Mandatory in Odoo 17Celine George
In Odoo, making a field required can be done through both Python code and XML views. When you set the required attribute to True in Python code, it makes the field required across all views where it's used. Conversely, when you set the required attribute in XML views, it makes the field required only in the context of that particular view.
This presentation includes basic of PCOS their pathology and treatment and also Ayurveda correlation of PCOS and Ayurvedic line of treatment mentioned in classics.
How to Setup Warehouse & Location in Odoo 17 InventoryCeline George
In this slide, we'll explore how to set up warehouses and locations in Odoo 17 Inventory. This will help us manage our stock effectively, track inventory levels, and streamline warehouse operations.
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UPRAHUL
This Dissertation explores the particular circumstances of Mirzapur, a region located in the
core of India. Mirzapur, with its varied terrains and abundant biodiversity, offers an optimal
environment for investigating the changes in vegetation cover dynamics. Our study utilizes
advanced technologies such as GIS (Geographic Information Systems) and Remote sensing to
analyze the transformations that have taken place over the course of a decade.
The complex relationship between human activities and the environment has been the focus
of extensive research and worry. As the global community grapples with swift urbanization,
population expansion, and economic progress, the effects on natural ecosystems are becoming
more evident. A crucial element of this impact is the alteration of vegetation cover, which plays a
significant role in maintaining the ecological equilibrium of our planet.Land serves as the foundation for all human activities and provides the necessary materials for
these activities. As the most crucial natural resource, its utilization by humans results in different
'Land uses,' which are determined by both human activities and the physical characteristics of the
land.
The utilization of land is impacted by human needs and environmental factors. In countries
like India, rapid population growth and the emphasis on extensive resource exploitation can lead
to significant land degradation, adversely affecting the region's land cover.
Therefore, human intervention has significantly influenced land use patterns over many
centuries, evolving its structure over time and space. In the present era, these changes have
accelerated due to factors such as agriculture and urbanization. Information regarding land use and
cover is essential for various planning and management tasks related to the Earth's surface,
providing crucial environmental data for scientific, resource management, policy purposes, and
diverse human activities.
Accurate understanding of land use and cover is imperative for the development planning
of any area. Consequently, a wide range of professionals, including earth system scientists, land
and water managers, and urban planners, are interested in obtaining data on land use and cover
changes, conversion trends, and other related patterns. The spatial dimensions of land use and
cover support policymakers and scientists in making well-informed decisions, as alterations in
these patterns indicate shifts in economic and social conditions. Monitoring such changes with the
help of Advanced technologies like Remote Sensing and Geographic Information Systems is
crucial for coordinated efforts across different administrative levels. Advanced technologies like
Remote Sensing and Geographic Information Systems
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Changes in vegetation cover refer to variations in the distribution, composition, and overall
structure of plant communities across different temporal and spatial scales. These changes can
occur natural.
2. Tangible resources
Financial
Physical
Technological
Intangible resources
Human
Corporate Reputation
Brand name
Customer goodwill
Copy right
2
3. SWOT analysis:
Strength:
Strong customer relation with employees .
Focused on airlines speed rather then
offering meals or movies.
Reducing the training cost by using only one
type of aircraft.
3
4. Contd…
Weakness:
• Operational tasks differently from the
industry norms.
• Ignore motivation part of employees.
• Only facilitating one time performance.
• Not much more concern towards regular
customer.
4
5. Contd…
Opportunities:
Only in 58 cities expansion in other cities.
Booked online 13.6% more then other
airlines.
Generate employment opportunities.
Adoption of new operational system to
compete with international competitors.
5
8. Qno.4:
Is it advisable for southwest to go
ahead with the plan it is
contemplating?
yes
8
9. Contd…
The company believes in our wings are already
exist so lets start to fly
fly good
Fly safe
Fly for the reason
to fulfill and satisfy the customers need
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Tangible resources: physical factors that directly aid in the delivery of customer value. Can usually be found in financial statements.
Intangible resources: factor of production that cant be seen or touch that contribute to the delivery of customer value.