This document outlines the billing and payment process for successfully collected and lodged NACH mandate forms. It details 4 steps: 1) The collection central team prepares a list of cases where the NACH form was picked up and lodged successfully by the 5th of each month. 2) This list is shared with the payout team for payment processing by the 5th of each month. 3) The payout team processes payments for pickup and lodgement using a grid that provides Rs. 250 for successful pickup and Rs. 250 for successful lodgement. 4) For cases allocated for both NACH collection/lodgement and payment collection, payment cleared through NACH that month should not be considered for strategic payout,