The document provides an overview of social media including definitions, types, benefits and some key facts and statistics. It defines social media as media that is easy to share and comment on with no costs to view. The main types of social media discussed are blogs, social networks, bookmarking sites, and media sharing. The benefits outlined include increased brand recognition, improved loyalty, higher conversion rates and decreased marketing costs. Some statistics provided include that consumers spend 20-30% of online time on social networks and 71% access social media from mobile devices.