Social Media

The Golden Rush of 21st Century
What is Social Media?
•   Social media is media designed to be disseminated through social interaction, created using
    highly accessible and scalable publishing techniques. def (Wikipedia) -

    Social Media IS

          A big deal
          Going where your customers already are or where they want to be
          Applicable to most companies in some way or another
          Time-consuming
          All about THEM

•   Social Media IS NOT

          A fad
          A replacement for traditional advertising
          The first step
          The magic bullet
          FREE
          All about YOU
What Social Media has done
• Social Media make the traditional two-way word of mouth
  marketing accessible and available to everyone with a
  computer (or phone).


 Before                                  After
Social Media Traffic
    • THE BIG FIVE
Social Media Stats for 2012
• 62% of adults worldwide now use
  social media
• Social networking is most popular
  online activity, with 22% of time
  online spent on channels like
  Facebook, Twitter and Pinterest
• 56% of social media users have
  admitted to using channels to spy
  on their partners
• Brazil has the highest online
  friends – average of 481 per user
• Japan has the lowest average
  online friends – avereage of just
  29 friends per user
Social commerce
•   Social commerce sales should total $9.2
    billion by the end of this year and are
    expected to climb to $14.25 billion in 2013
    and $30 billion in 2015
•   Some 167 million people will shop online
    this year, which will increase to 192
    million by 2016 (spending an average of
    $1,800 per person per year)
•   20% would purchase within a social media
    site
•   40% of Twitter users regularly search for
    products via Twitter
•   12% of consumers have purchased a
    product online because of info they found
    on Twitter
•   60% are willing to post about
    products/services in FB if they get a deal
    or discount
Social media in business
•   65% of the world’s top companies have an active
    Twitter profile
•   90% of marketers use social media channels for
    business, with 93% of these rating social tools as
    “important”
•   43% of marketers have noticed an improvement in sales
    due to social campaigns
•   72% of marketers who have worked in social media for
    three or more years said that they saw a boost in
    turnover due to social channels (the longer you’re
    working in it the better you get)
•   91% of experienced social marketers see improved
    website traffic due to social media campaigns and 79%
    are generating more quality leads
•   The average time spent by marketers on social media is
    1-5hrs per week for those just getting started and 6+
    hours per week for those with 3+ years of experience
•   The most popular social networking tool for marketing
    is Facebook – being used by 92%, followed by Twitter
    (84%), LinkedIn (71%) and blogs (68%)
Twitter Stats
•   The average Twitter user has 126 followers
•   The average Twitter users tweets a link at
    9am, achieves a 1.17% click through rate (1.4
    followers click the link)
•   Over 40% of Twitter users do not tweet anything
•   About 0.05% of the total twitter population attract
    almost 50% of attention on the channel
•   71% of the millions of tweets each day attract no
    reaction
•   25% of Twitter users have no followers
•   45% of the mass communications posted on Twitter
    are nonsense
•   8% of Americans use Twitter
•   Twitter now has more than 140 million active
    users, sending 340 million tweets every day
•   Twitter users send over a billion tweets every 72
    hours
•   Twitter should see 250 million active users by the end
    of 2012
Facebook stats
• 137.6 million unique visitors
  per month (In the USA alone)
• 7:45:49 = time spent per
  person per month on
  Facebook
• 54% of monthly users access
  it via a mobile device
• Facebook has 901 million
  monthly active users
General Internet statistics 2012
•   The average US internet users spends 32 hours
    online every month
•   Every month the online population spends
    equivalent to 4 million years online
•   On average a global internet user spends 16
    hours online (vs 32 hours for USA)
•   The UK has the highest percentage of people
    online (85% = 53 million), followed by Germany
    (82% – 67 million), Fance (80% 52 million), Japan
    (80%, 102 million) and the USA (79% – 244
    million)
•   China has the most people online – 456 million
    (only 34% of population)
•   Chinese users spend more than 5 hours a week
    shopping online
•   There are more than 1 billion search queries per
    day on Google
•   The highest growing trends: location-based
    services (27%), Timeshifted TV (27%), Internet
    Banking (19%)
•   Least growing trends: Professionally created
    videos (12%), Live Internet videos (12%), user
    created videos (12%)

Social media

  • 1.
    Social Media The GoldenRush of 21st Century
  • 2.
    What is SocialMedia? • Social media is media designed to be disseminated through social interaction, created using highly accessible and scalable publishing techniques. def (Wikipedia) - Social Media IS A big deal Going where your customers already are or where they want to be Applicable to most companies in some way or another Time-consuming All about THEM • Social Media IS NOT A fad A replacement for traditional advertising The first step The magic bullet FREE All about YOU
  • 3.
    What Social Mediahas done • Social Media make the traditional two-way word of mouth marketing accessible and available to everyone with a computer (or phone). Before After
  • 4.
    Social Media Traffic • THE BIG FIVE
  • 5.
    Social Media Statsfor 2012 • 62% of adults worldwide now use social media • Social networking is most popular online activity, with 22% of time online spent on channels like Facebook, Twitter and Pinterest • 56% of social media users have admitted to using channels to spy on their partners • Brazil has the highest online friends – average of 481 per user • Japan has the lowest average online friends – avereage of just 29 friends per user
  • 6.
    Social commerce • Social commerce sales should total $9.2 billion by the end of this year and are expected to climb to $14.25 billion in 2013 and $30 billion in 2015 • Some 167 million people will shop online this year, which will increase to 192 million by 2016 (spending an average of $1,800 per person per year) • 20% would purchase within a social media site • 40% of Twitter users regularly search for products via Twitter • 12% of consumers have purchased a product online because of info they found on Twitter • 60% are willing to post about products/services in FB if they get a deal or discount
  • 7.
    Social media inbusiness • 65% of the world’s top companies have an active Twitter profile • 90% of marketers use social media channels for business, with 93% of these rating social tools as “important” • 43% of marketers have noticed an improvement in sales due to social campaigns • 72% of marketers who have worked in social media for three or more years said that they saw a boost in turnover due to social channels (the longer you’re working in it the better you get) • 91% of experienced social marketers see improved website traffic due to social media campaigns and 79% are generating more quality leads • The average time spent by marketers on social media is 1-5hrs per week for those just getting started and 6+ hours per week for those with 3+ years of experience • The most popular social networking tool for marketing is Facebook – being used by 92%, followed by Twitter (84%), LinkedIn (71%) and blogs (68%)
  • 8.
    Twitter Stats • The average Twitter user has 126 followers • The average Twitter users tweets a link at 9am, achieves a 1.17% click through rate (1.4 followers click the link) • Over 40% of Twitter users do not tweet anything • About 0.05% of the total twitter population attract almost 50% of attention on the channel • 71% of the millions of tweets each day attract no reaction • 25% of Twitter users have no followers • 45% of the mass communications posted on Twitter are nonsense • 8% of Americans use Twitter • Twitter now has more than 140 million active users, sending 340 million tweets every day • Twitter users send over a billion tweets every 72 hours • Twitter should see 250 million active users by the end of 2012
  • 9.
    Facebook stats • 137.6million unique visitors per month (In the USA alone) • 7:45:49 = time spent per person per month on Facebook • 54% of monthly users access it via a mobile device • Facebook has 901 million monthly active users
  • 10.
    General Internet statistics2012 • The average US internet users spends 32 hours online every month • Every month the online population spends equivalent to 4 million years online • On average a global internet user spends 16 hours online (vs 32 hours for USA) • The UK has the highest percentage of people online (85% = 53 million), followed by Germany (82% – 67 million), Fance (80% 52 million), Japan (80%, 102 million) and the USA (79% – 244 million) • China has the most people online – 456 million (only 34% of population) • Chinese users spend more than 5 hours a week shopping online • There are more than 1 billion search queries per day on Google • The highest growing trends: location-based services (27%), Timeshifted TV (27%), Internet Banking (19%) • Least growing trends: Professionally created videos (12%), Live Internet videos (12%), user created videos (12%)