FUEL INNOVATION:
April 12 6:00-9:00pm @engauge #fuelinnovation
Social Networking
                                                              to
                                            Social Niche-working
                                                         How to make
                                                         sense of it all




FUEL INNOVATION: Social Networking to Social Niche-working
Drew Hawkins
          social engagement manager




                                 Julia Cantor
                              sr. digital publicist



@drewhawkins        #fuelinnovation                   @juliacantor
thanks
                                   for coming




@drewhawkins   #fuelinnovation              @juliacantor
Agenda:

               1. content explosion

                  2. finding a niche

                     3. what’s next




@drewhawkins     #fuelinnovation      @juliacantor
Social media 1.0




@drewhawkins   #fuelinnovation              @juliacantor
Social media 1.0
                                 connections




@drewhawkins   #fuelinnovation                 @juliacantor
Social media 1.0
                                 connections
                                 content creation




@drewhawkins   #fuelinnovation                 @juliacantor
the problem?
                         everyone is a content creator




@drewhawkins   #fuelinnovation              @juliacantor
that’s a problem?




                        yes. we’ve reached information overload




@drewhawkins       #fuelinnovation               @juliacantor
users upload nearly      8 years      of video every day.




                 users write         500 thousand         blog posts every day.




                     users share       250 million         photos every day.




                      users send       233 million        tweets every day.




                        users share     40 million         posts every day.




                   users share        864 thousand           photos every day.




@drewhawkins         #fuelinnovation                                          @juliacantor
so what do consumers need?




@drewhawkins         #fuelinnovation   @juliacantor
so what do consumers need?

                           control




@drewhawkins         #fuelinnovation   @juliacantor
The Life Cycle of Content
 content creation




@drewhawkins        #fuelinnovation   @juliacantor
The Life Cycle of Content
 content creation




@drewhawkins        #fuelinnovation   @juliacantor
The Life Cycle of Content
 content sharing




@drewhawkins       #fuelinnovation   @juliacantor
The Life Cycle of Content
 content curation




@drewhawkins        #fuelinnovation   @juliacantor
The Life Cycle of Content
 content curation




@drewhawkins        #fuelinnovation   @juliacantor
The Life Cycle of Content
 content curation




@drewhawkins        #fuelinnovation   @juliacantor
Curation Platforms




@drewhawkins   #fuelinnovation           @juliacantor
Curation Platforms




        we’re moving away from a mindset of
      reaching “critical mass” and towards one
                 of “credible mass.”




@drewhawkins      #fuelinnovation          @juliacantor
Why Curate?




@drewhawkins   #fuelinnovation    @juliacantor
Why Curate?




     curation is a research tool to get to know your customer




@drewhawkins          #fuelinnovation                @juliacantor
Why Curate?




     curation is a research tool to get to know your customer

                   social listening opportunity




@drewhawkins          #fuelinnovation                @juliacantor
Why Curate?



     curation is a research tool to get to know your customer

                    social listening opportunity

               establish authority over a niche topic




@drewhawkins           #fuelinnovation                  @juliacantor
Where to curate?




@drewhawkins   #fuelinnovation      @juliacantor
sure it’s popular...but why care?




@drewhawkins      #fuelinnovation                  @juliacantor
“Essentially, Pinterest excels at
                          something that’s very hard to do
                          on the web - help people discover
                          new things.”

                                  -CNN Money




@drewhawkins   #fuelinnovation             @juliacantor
Drives purchase intent




                                 21% of Pinterest users
                                 surveyed said they’ve actually
                                 bought an item from Pinterest



                                                           source: TheNextWeb




@drewhawkins       #fuelinnovation              @juliacantor
my wife’s style board
                                 a story about purchase
                                 intent




                                                      source: TheNextWeb




@drewhawkins   #fuelinnovation             @juliacantor
my wife’s style board
                                 a story about purchase
                                 intent




                                                      source: TheNextWeb




@drewhawkins   #fuelinnovation             @juliacantor
my wife’s style board
                                 a story about purchase
                                 intent




                                                      source: TheNextWeb




@drewhawkins   #fuelinnovation            @juliacantor
Builds niche communities




@drewhawkins   #fuelinnovation         @juliacantor
Networks -> interests
  segues users from curation
       based on networks to
   curation based on interest




@drewhawkins             #fuelinnovation   @juliacantor
Agenda:

               1. content explosion

                 2. finding a niche

                     3. what’s next




@drewhawkins     #fuelinnovation      @juliacantor
niche
                       [nich]
                       n. 1. a place or position suitable or
                       appropriate for a person or thing. 2. a
                       distinct segment of the market




@drewhawkins   #fuelinnovation               @juliacantor
Niche platforms




@drewhawkins          #fuelinnovation   @juliacantor
Niche platforms




  untappd


@drewhawkins          #fuelinnovation   @juliacantor
Niche platforms




                    runkeeper

@drewhawkins          #fuelinnovation   @juliacantor
Niche platforms




                                        path




@drewhawkins          #fuelinnovation          @juliacantor
Niche platforms




                                        foodspotting

@drewhawkins          #fuelinnovation   @juliacantor
Niche communities can form around anything.




@drewhawkins      #fuelinnovation         @juliacantor
Niche communities can form around anything.
                                                 Literally.




@drewhawkins      #fuelinnovation         @juliacantor
Niche communities can form around anything.
                                                     Literally.




     Ravelry
    a community of knitters, crocheters and
    everything in between

@drewhawkins           #fuelinnovation        @juliacantor
Niche communities can form around anything.
                                                             Literally.




                        Red Karaoke
               a website for the connoisseur of the
                       karaoke experience

@drewhawkins         #fuelinnovation                  @juliacantor
Niche communities can form around anything.
                                                        Literally.




                                            HAMSTERster
                          love everything about hamsters? meet
                                       your new favorite website

@drewhawkins      #fuelinnovation               @juliacantor
Real-time nicheworking
                      [reel-time-nich-wurk-eeng]
                      n. 1. communicating about or around a
                      topic of mutual interest in a virtual
                      micro-community




@drewhawkins   #fuelinnovation             @juliacantor
hashtags = content filtering




               #godirtygirl

@drewhawkins        #fuelinnovation                 @juliacantor
#fuelinnovation

@drewhawkins   #fuelinnovation     @juliacantor
#BlogWorld Twitter stats




                                            source: Sheldon Levine, Sysomos




@drewhawkins       #fuelinnovation   @juliacantor
#BlogWorld Twitter stats


                            24,402 tweets about #blogworld




                                                    source: Sheldon Levine, Sysomos




@drewhawkins       #fuelinnovation           @juliacantor
#BlogWorld Twitter stats


                            24,402 tweets about #blogworld

                                44.49% were original tweets




                                                    source: Sheldon Levine, Sysomos




@drewhawkins       #fuelinnovation           @juliacantor
#BlogWorld Twitter stats


                            24,402 tweets about #blogworld

                                44.49% were original tweets

                                     36.35% were retweets



                                                    source: Sheldon Levine, Sysomos




@drewhawkins       #fuelinnovation           @juliacantor
My Coke Rewards
                           taking a niche beyond a brand
                           category




@drewhawkins   #fuelinnovation             @juliacantor
Agenda:

               1. content explosion

                  2. finding a niche

                    3. what’s next




@drewhawkins     #fuelinnovation      @juliacantor
niches =
                    people asking for your content




@drewhawkins   #fuelinnovation          @juliacantor
it only takes 10% to sway the
                          opinion of the majority




@drewhawkins   #fuelinnovation           @juliacantor
evangelists spend 13% more than the
    average customer and refer business
 equal to 45% of the money they spend




@drewhawkins           #fuelinnovation    @juliacantor
Avoid “parachute marketing”
                       reward your fans and empower your
                       niche with content curation...




@drewhawkins   #fuelinnovation            @juliacantor
...and they’ll do the work for you




@drewhawkins   #fuelinnovation               @juliacantor
questions?




@drewhawkins       #fuelinnovation   @juliacantor
thank you
                               that’s all we have for our presentation.
                               go eat some cereal.




FUEL INNOVATION: Social Networking to Social Niche-working

Social Networking to Social Niche-working

  • 2.
    FUEL INNOVATION: April 126:00-9:00pm @engauge #fuelinnovation
  • 3.
    Social Networking to Social Niche-working How to make sense of it all FUEL INNOVATION: Social Networking to Social Niche-working
  • 4.
    Drew Hawkins social engagement manager Julia Cantor sr. digital publicist @drewhawkins #fuelinnovation @juliacantor
  • 5.
    thanks for coming @drewhawkins #fuelinnovation @juliacantor
  • 6.
    Agenda: 1. content explosion 2. finding a niche 3. what’s next @drewhawkins #fuelinnovation @juliacantor
  • 7.
    Social media 1.0 @drewhawkins #fuelinnovation @juliacantor
  • 8.
    Social media 1.0 connections @drewhawkins #fuelinnovation @juliacantor
  • 9.
    Social media 1.0 connections content creation @drewhawkins #fuelinnovation @juliacantor
  • 10.
    the problem? everyone is a content creator @drewhawkins #fuelinnovation @juliacantor
  • 11.
    that’s a problem? yes. we’ve reached information overload @drewhawkins #fuelinnovation @juliacantor
  • 12.
    users upload nearly 8 years of video every day. users write 500 thousand blog posts every day. users share 250 million photos every day. users send 233 million tweets every day. users share 40 million posts every day. users share 864 thousand photos every day. @drewhawkins #fuelinnovation @juliacantor
  • 13.
    so what doconsumers need? @drewhawkins #fuelinnovation @juliacantor
  • 14.
    so what doconsumers need? control @drewhawkins #fuelinnovation @juliacantor
  • 15.
    The Life Cycleof Content content creation @drewhawkins #fuelinnovation @juliacantor
  • 16.
    The Life Cycleof Content content creation @drewhawkins #fuelinnovation @juliacantor
  • 17.
    The Life Cycleof Content content sharing @drewhawkins #fuelinnovation @juliacantor
  • 18.
    The Life Cycleof Content content curation @drewhawkins #fuelinnovation @juliacantor
  • 19.
    The Life Cycleof Content content curation @drewhawkins #fuelinnovation @juliacantor
  • 20.
    The Life Cycleof Content content curation @drewhawkins #fuelinnovation @juliacantor
  • 21.
    Curation Platforms @drewhawkins #fuelinnovation @juliacantor
  • 22.
    Curation Platforms we’re moving away from a mindset of reaching “critical mass” and towards one of “credible mass.” @drewhawkins #fuelinnovation @juliacantor
  • 23.
    Why Curate? @drewhawkins #fuelinnovation @juliacantor
  • 24.
    Why Curate? curation is a research tool to get to know your customer @drewhawkins #fuelinnovation @juliacantor
  • 25.
    Why Curate? curation is a research tool to get to know your customer social listening opportunity @drewhawkins #fuelinnovation @juliacantor
  • 26.
    Why Curate? curation is a research tool to get to know your customer social listening opportunity establish authority over a niche topic @drewhawkins #fuelinnovation @juliacantor
  • 27.
    Where to curate? @drewhawkins #fuelinnovation @juliacantor
  • 28.
    sure it’s popular...butwhy care? @drewhawkins #fuelinnovation @juliacantor
  • 29.
    “Essentially, Pinterest excelsat something that’s very hard to do on the web - help people discover new things.” -CNN Money @drewhawkins #fuelinnovation @juliacantor
  • 30.
    Drives purchase intent 21% of Pinterest users surveyed said they’ve actually bought an item from Pinterest source: TheNextWeb @drewhawkins #fuelinnovation @juliacantor
  • 31.
    my wife’s styleboard a story about purchase intent source: TheNextWeb @drewhawkins #fuelinnovation @juliacantor
  • 32.
    my wife’s styleboard a story about purchase intent source: TheNextWeb @drewhawkins #fuelinnovation @juliacantor
  • 33.
    my wife’s styleboard a story about purchase intent source: TheNextWeb @drewhawkins #fuelinnovation @juliacantor
  • 34.
    Builds niche communities @drewhawkins #fuelinnovation @juliacantor
  • 35.
    Networks -> interests segues users from curation based on networks to curation based on interest @drewhawkins #fuelinnovation @juliacantor
  • 36.
    Agenda: 1. content explosion 2. finding a niche 3. what’s next @drewhawkins #fuelinnovation @juliacantor
  • 37.
    niche [nich] n. 1. a place or position suitable or appropriate for a person or thing. 2. a distinct segment of the market @drewhawkins #fuelinnovation @juliacantor
  • 38.
    Niche platforms @drewhawkins #fuelinnovation @juliacantor
  • 39.
    Niche platforms untappd @drewhawkins #fuelinnovation @juliacantor
  • 40.
    Niche platforms runkeeper @drewhawkins #fuelinnovation @juliacantor
  • 41.
    Niche platforms path @drewhawkins #fuelinnovation @juliacantor
  • 42.
    Niche platforms foodspotting @drewhawkins #fuelinnovation @juliacantor
  • 43.
    Niche communities canform around anything. @drewhawkins #fuelinnovation @juliacantor
  • 44.
    Niche communities canform around anything. Literally. @drewhawkins #fuelinnovation @juliacantor
  • 45.
    Niche communities canform around anything. Literally. Ravelry a community of knitters, crocheters and everything in between @drewhawkins #fuelinnovation @juliacantor
  • 46.
    Niche communities canform around anything. Literally. Red Karaoke a website for the connoisseur of the karaoke experience @drewhawkins #fuelinnovation @juliacantor
  • 47.
    Niche communities canform around anything. Literally. HAMSTERster love everything about hamsters? meet your new favorite website @drewhawkins #fuelinnovation @juliacantor
  • 48.
    Real-time nicheworking [reel-time-nich-wurk-eeng] n. 1. communicating about or around a topic of mutual interest in a virtual micro-community @drewhawkins #fuelinnovation @juliacantor
  • 49.
    hashtags = contentfiltering #godirtygirl @drewhawkins #fuelinnovation @juliacantor
  • 50.
    #fuelinnovation @drewhawkins #fuelinnovation @juliacantor
  • 51.
    #BlogWorld Twitter stats source: Sheldon Levine, Sysomos @drewhawkins #fuelinnovation @juliacantor
  • 52.
    #BlogWorld Twitter stats 24,402 tweets about #blogworld source: Sheldon Levine, Sysomos @drewhawkins #fuelinnovation @juliacantor
  • 53.
    #BlogWorld Twitter stats 24,402 tweets about #blogworld 44.49% were original tweets source: Sheldon Levine, Sysomos @drewhawkins #fuelinnovation @juliacantor
  • 54.
    #BlogWorld Twitter stats 24,402 tweets about #blogworld 44.49% were original tweets 36.35% were retweets source: Sheldon Levine, Sysomos @drewhawkins #fuelinnovation @juliacantor
  • 55.
    My Coke Rewards taking a niche beyond a brand category @drewhawkins #fuelinnovation @juliacantor
  • 57.
    Agenda: 1. content explosion 2. finding a niche 3. what’s next @drewhawkins #fuelinnovation @juliacantor
  • 58.
    niches = people asking for your content @drewhawkins #fuelinnovation @juliacantor
  • 59.
    it only takes10% to sway the opinion of the majority @drewhawkins #fuelinnovation @juliacantor
  • 60.
    evangelists spend 13%more than the average customer and refer business equal to 45% of the money they spend @drewhawkins #fuelinnovation @juliacantor
  • 61.
    Avoid “parachute marketing” reward your fans and empower your niche with content curation... @drewhawkins #fuelinnovation @juliacantor
  • 62.
    ...and they’ll dothe work for you @drewhawkins #fuelinnovation @juliacantor
  • 63.
    questions? @drewhawkins #fuelinnovation @juliacantor
  • 64.
    thank you that’s all we have for our presentation. go eat some cereal. FUEL INNOVATION: Social Networking to Social Niche-working