For the Social Media Marketing Challenge I worked with a cross functional team to run a week long social media campaign. The goal was to get at least 1000 unique engagements (comments) on Digital Marketing at MSU (FB, Instagram and Twitter) pages, while using effective marketing strategies and social promotion principles.
Strategy:
To utilize social content marketing (posts on Twitter, Instagram & Facebook) targeting women, particularly women of color, in their 20’s-30’s with the intent of persuading this demographic to enroll in Montclair State University’s Digital Marketing program. We’re activating on this strategy to meet the KPI of 1,000 engagements (i.e likes, comments, reactions, etc.).
Tool:
Hootsuite
3. Objectives
● 1,000 engagements
across social accounts
● Generate leads to
Feliciano Business
Website
● Increase social buzz
around the Digital
Marketing Program
● Convey a female-centric,
celebratory brand voice
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4. Target Segment Selection
Who We Aimed To Reach
● Women & Women Of Color
● Post-undergraduates, young professionals
● Mid 20s-30s
● Interested in a career within and/or
advancing a career within the digital media
landscape
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Justification
We chose a target market that @DMatMSU would
resonate most with (young professionals, interested
in digital marketing, etc.).
We also took current events into consideration,
focusing on diversity, female empowerment, and
inspiring others.
5. Target
Segment
Behaviors
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● Most likely to engage outside of working hours
(evenings)
● Enjoy personalized content, content developed
utilizing a Mobile strategy, and videos
● Are highly-engaged in Facebook communities
(private and public pages & groups)
8. 8
Our content strategy involved the goals of:
○ Educating
○ Informing
○ Empowering
While content was posted at various times throughout the
day, we were conscientious of our target market’s work
schedule and therefore targeted posts later in the day
(post-office hours).
Each day’s post were grounded in a specific theme (please
refer to this content calendar for details).
Content created and published was designed to be native
to each platform.
We intended to keep people within the DMATMSU
ecosystem and did this by linking to Instagram within
Tweets and by linking to the MBA program site in posts.
Content Strategy
9. Overarching
Content Topics
&
Product-Market
Fit
To address the product-market fit in regard to
MSU’s Digital Marketing offering, we emphasized
the program’s benefits through current students’
testimonials.
Additionally, we highlighted data related to
women and women of color in the marketing
landscape.
We felt that pairing first-person accounts
alongside female-friendly statistics would
provide a more robust approach in conveying to
women this program welcomes them and can
change their career trajectory.
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10. Marketing Outreach Plan
Twitter
● Snackable copy that aligns with Twitter’s shorter
character limit
● Utilize emojis to imbue brand voice
● Leverage engaging visuals to draw users’ attention
● Imagery for storytelling, copy for engagement
● Identify and use popular hashtags among our
target audience on Twitter
● Some of the identified hashtags include:
#womenwhodo, #diversitymatters,
#bossladymindset
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11. Marketing Outreach Plan
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Facebook
● Leverage higher character limit for
deeper storytelling and education
○ Primary: Long-form copy
○ Secondary: Visual storytelling
● Utilize visuals to add personalization,
initiate dialogue, and amplify brand voice
● Use fewer hashtags (vs. Instagram and
Twitter) to stay in line with Facebook
best practices
12. Marketing Outreach Plan
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Instagram
● Leverage higher character limit for deeper
storytelling and education
● Utilize visuals to add personalization and amplify
brand voice - a characteristic identified as
favorable among our target market
● Identify popular hashtags among our target
audience on Instagram to use for additional context
● Some of the identified hashtags include:
#didyouknow, #womeninmarketing, #propelwomen