The document discusses Shane Gibson's rules of engagement for social media marketing. The rules include stopping pitches and starting connections, focusing on contribution over self-promotion, being authentic and consistent, leveraging influencers and community, and listening more than broadcasting. Social media success comes from engagement over spamming, building relationships, and understanding customers and stakeholders.
20. Rules of Engagement
#1 Stop pitching and start connecting
#2 Doers win in the game of social media
#3 It’s not about you
#4 Be fearless in your contribution to community
#5 Don’t be a social spammer, engage
#6 Be authentic
#7 Be consistent
#8 Leverage through influencers and community
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22. Mediadecoder.com:
“Like many large companies we do not
accept unsolicited ideas. Experience
showed that most ideas had already been
considered by our engineers and that
there can be unintended consequences to
simply accepting these ideas. The time,
cost and risk involved in processing them,
therefore, were not justified by the
benefits gained.” - Boeing
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24. Social media
marketing is
about
LISTENING
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25. Business Intelligence
• Search.Twitter.com
• Google Alerts
• LinkedIn Groups, Questions & Network
• Blogsearch.Google.com
• Customer blogs and social networks
• Competitor news, blogs, and social
networks
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33. Tweets tell the future
• Computer scientists studied 3 million tweets
• 25 movies (including Avatar)
• Tweet frequency could be used to accurately
predict the box office takings
• Content of the messages predict ongoing success.
• "Our predictions were incredibly close," Bernardo
Huberman, head of the social computing lab at HP
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34. Can we just not do it?
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48. Launch Plan
1. Identify Your Goal
2. Identify Your Target Audience and your Nanotribes
3. Pick the Right Platforms
4. Map out Social Etiquette and Policy (Rules and Tools
Training)
5. Implement Listening and Engagement Strategy
6. Know Core Pains, Dreams and Goals
7. Uniquely Communicate Solutions Mixing Marketing and
Community
8. Leverage through community and thought leaders
Socialized.me/idobusinesssocial