SlideShare a Scribd company logo
The Rules of Engagement
   With Shane Gibson
@shanegibson #idobusiness
“I think
 that’s
going to
break.”

           Socialized.me/idobusinesssocial
“The Customer Owns
    Your Brand”




      Socialized.me/idobusinesssocial
Socialized.me/idobusinesssocial
Socialized.me/idobusinesssocial
Socialized.me/idobusinesssocial
175 Million




  Socialized.me/idobusinesssocial
300 million updates/day




        Socialized.me/idobusinesssocial
3Billion Views/Day




      Socialized.me/idobusinesssocial
Socialized.me/idobusinesssocial
90 Million Active / mo




        Socialized.me/idobusinesssocial
Mobile Users/Day
                                   7.3M


                            6.9M


Daily Active Mobile Users
        Socialized.me/idobusinesssocial
25 Million Unique




     Socialized.me/idobusinesssocial
1 Time Buyers
            st

                       $179.36

                 $68.78

                  $80.22
Social referral value in e-commerce (Fast Company)
                   Socialized.me/idobusinesssocial
Socialized.me/idobusinesssocial
The Future is Now




      Socialized.me/idobusinesssocial
“If you think you are a
 leader and no one is
     following you...

 You’re actually just
  going for a walk”
        Socialized.me/idobusinesssocial
Socialized.me/idobusinesssocial
The Reverse Drip




     Socialized.me/idobusinesssocial
Rules of Engagement
#1 Stop pitching and start connecting
#2 Doers win in the game of social media
#3 It’s not about you
#4 Be fearless in your contribution to community
#5 Don’t be a social spammer, engage
#6 Be authentic
#7 Be consistent
#8 Leverage through influencers and community

                   Socialized.me/idobusinesssocial
Boeing




Socialized.me/idobusinesssocial
Mediadecoder.com:
“Like many large companies we do not
  accept unsolicited ideas. Experience
  showed that most ideas had already been
  considered by our engineers and that
  there can be unintended consequences to
  simply accepting these ideas. The time,
  cost and risk involved in processing them,
  therefore, were not justified by the
  benefits gained.” - Boeing


                Socialized.me/idobusinesssocial
Don’t outsource your
  personal brand




       Socialized.me/idobusinesssocial
Social media
       marketing is
          about
       LISTENING

Socialized.me/idobusinesssocial
Business Intelligence
• Search.Twitter.com
• Google Alerts
• LinkedIn Groups, Questions & Network
• Blogsearch.Google.com
• Customer blogs and social networks
• Competitor news, blogs, and social
  networks

              Socialized.me/idobusinesssocial
Blog.suggestionbox.com


Socialized.me/idobusinesssocial
Real-Time Feedback




      Socialized.me/idobusinesssocial
Socialized.me/idobusinesssocial
Score Keeping?




    Socialized.me/idobusinesssocial
Stakeholder Spotting




       Socialized.me/idobusinesssocial
Socialized.me/idobusinesssocial
Socialized.me/idobusinesssocial
Tweets tell the future
• Computer scientists studied 3 million tweets
•   25 movies (including Avatar)
•   Tweet frequency could be used to accurately
    predict the box office takings
•   Content of the messages predict ongoing success.
•   "Our predictions were incredibly close," Bernardo
    Huberman, head of the social computing lab at HP



                      Socialized.me/idobusinesssocial
Can we just not do it?




        Socialized.me/idobusinesssocial
Socialized.me/idobusinesssocial
Socialized.me/idobusinesssocial
Socialized.me/idobusinesssocial
Socialized.me/idobusinesssocial
Socialized.me/idobusinesssocial
Socialized.me/idobusinesssocial
Socialized.me/idobusinesssocial
Socialized.me/idobusinesssocial
Get in the game




    Socialized.me/idobusinesssocial
What Platforms?



Blo
      gs

             Socialized.me/idobusinesssocial
Canada’s Biggest Book
    Launch Party


  (Until someone tells us otherwise)




             Socialized.me/idobusinesssocial
Sociable! Book Launch




       Socialized.me/idobusinesssocial
Getting Sociable!




     Socialized.me/idobusinesssocial
Launch Plan
1. Identify Your Goal
2. Identify Your Target Audience and your Nanotribes
3. Pick the Right Platforms
4. Map out Social Etiquette and Policy (Rules and Tools
   Training)
5. Implement Listening and Engagement Strategy
6. Know Core Pains, Dreams and Goals
7. Uniquely Communicate Solutions Mixing Marketing and
   Community
8. Leverage through community and thought leaders

                        Socialized.me/idobusinesssocial
Resources
Training site:
http://closingbigger.net
Socialized:
http://socialized.me




                 Socialized.me/idobusinesssocial

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Social Media The Rules of Engagement

Editor's Notes

  1. Start is Shane. Mentions social media experts. Steve: We ’re amateurs all learning
  2. Shane talks about Krisitan
  3. Shane: Hummer Ubertor: Competitor Spam story
  4. Shane share ’s his favorite quote
  5. Steve covers Disengaged. Introduces thought leaders.
  6. Steve Introduces the Reverse Drip
  7. Shane is odd.
  8. Steve talks about Realtors – Shane talks outsourcing networking