2. What is Social Media?
Is defined as "interactive web platforms via which
individuals and communities share, co-create, discuss,
and modify user-generated content”[1].
In the year 2012, social media became one of the most
powerful sources for news updates through
platforms like Twitter and Facebook.
Wikipedia 8/10/12
Created by: Katrina Hamer, October 2012
3. Social Media
Variety of media for the purpose of social networking.
“Media” are the tools we use
Two or more people interacting for a specific
purpose.
Social means engagement
Crowd sourcing
Social Business
Created by: Katrina Hamer, October 2012
4. Social Media Classifications
Six classification schemes by Kaplan and Haenlein
(2010):
collaborative projects (for example, Wikipedia),
blogs and microblogs (for example, Twitter),
content communities (for example,YouTube),
Created by: Katrina Hamer, October 2012
5. Classifications Con’t
social networking sites (for example, Facebook, Twitter),
virtual game worlds (e.g., World of Warcraft),
and virtual social worlds (e.g. Second Life).
Created by: Katrina Hamer, October 2012
6. Popular Tools and Applications
Currently Facebook is the most popular
Twitter is the most common blogging tool
Twitter & Facebook used in the QLD floods:
http://cci.edu.au/about/media/social-media-vs-the-floods
Created by: Katrina Hamer, October 2012
7. Social Media in Business
A short video on using social media in business:
http://www.commoncraft.com/video/social-media-and-
workplace
Created by: Katrina Hamer, October 2012
8. What Young People & Business are Doing with Social
Media?
Created by: Katrina Hamer, October 2012 Source: Yellow Social Media Report – June 2012
9. The General Public & Social Media
Created by: Katrina Hamer, October 2012 Source: Yellow Social Media Report – June 2012
10. What Sites are Used?
Created by: Katrina Hamer, October 2012 Source: Yellow Social Media Report – June 2012
11. Time Spent on Sites
Created by: Katrina Hamer, October 2012 Source: Yellow Social Media Report – June 2012
12. Is Your Boss Your Friend?
Created by: Katrina Hamer, October 2012 Source: Yellow Social Media Report – June 2012
14. Social Media Applications
Tweeter Blogs
Facebook Wikis
Myspace Pinterest – online
Linkedin StumbleUpon
Tumbler Del.icio.us
YouTube Picasa
Flickr Google+
Ning LiveJournal
Created by: Katrina Hamer, October 2012
15. Tips for Business Users
1. Be patient.
The communities don’t happen overnight. If you try and force it, it just seems inauthentic.
2. Be authentic.
If your company has positive vibes to it in real life and your employees like to come to
work every day for the creative, stimulating environment, that’s going to show in any
form of marketing you do.
3. Be a part of it.
Develop an online community around your brand.
4. Be supportive.
Listen to what your community does. Don’t be afraid to let them steer you.
Taken from: http://www.businessreviewaustralia.com/marketing/viral/the-crowd-goes-
wild-for-threadless
Created by: Katrina Hamer, October 2012
16. Useful Links
http://www.wispa.com.au/social-media-marketing/
http://www.businessreviewaustralia.com/marketing/viral/t
he-crowd-goes-wild-for-threadless
http://www.businessreviewaustralia.com/marketing/social-
media/best-social-media-practices-for-businesses
http://en.wikipedia.org/wiki/List_of_social_networking_we
bsites
Created by: Katrina Hamer, October 2012
17. Issues
Copyright
Information stored is owned by the creator
However is available to everyone
Ensure you know the regulations of sites used
Privacy
Protecting your privacy isn’t easy
Information is still on servers after you delete it
Check options that allow for privacy settings
Created by: Katrina Hamer, October 2012
18. Issues Con’t
Security
Use appropriate usernames and passwords
Keep passwords secure
Ensure you sign out
Trust
Use appropriate trust levels;
Public, Family, Friends, Colleagues
Created by: Katrina Hamer, October 2012
19. Activity 1:
Social Media Tool Type Popular Software Features or Use
Micro Blog Tweeter Content smaller than a
normal blog
Music Sharing Soundcloud Create, record and share
sounds and music
Photo Sharing Flickr Upload and share photos
Social bookmarking Del.icio.us Bookmarking favourite
websites
Social network Facebook Share ideas, views and
interests (Facemash
Social News Slashdot User posted news stories
Video Sharing Shareyourworld Upload and view video
clips
Virtual World Moove, Second Life Online community of a
simulated environment
Wiki MediaWiki Website allowing user
Created by: Katrina Hamer, October 2012
collabrative content
20. Compare Tools & Applications
Blogs and Microblogs
Photo, music and video sharing
Social bookmarking
Social networks
Wikis
RSS feeds (not specifically social networking)
Created by: Katrina Hamer, October 2012
21. RSS Feeds
Netvibes
Igoogle
Newsgator
Google Reader
Created by: Katrina Hamer, October 2012
22. Try out Sites
Access the “Try This” section of Topic two
Try out the following:
Social Media
Wiki
MicroBlogging
RSS feeds
Pod Casting
Created by: Katrina Hamer, October 2012
23. Activity 2
Check it out!
Review one Social Media Type
Access the activity from Moodle for more information
Created by: Katrina Hamer, October 2012
24. Set up and Use Social Media
There are a number of steps involved:
Determine the business needs
Identify the tool or application to use
Initiate the tool – create and set up the preferences
Establish the interface – content, images etc
Commence the social networking interaction
Test and evaluate the tool
Present findings
Created by: Katrina Hamer, October 2012
25. Activity 3
Create & Use a Wiki
Access Activity 3 from the Moodle site for details
Created by: Katrina Hamer, October 2012
26. Summary
Social Media What is It?
Categories of Social Media
Types of Social Media Tools and Applications
Current Statistics
Using Social Media in a Business environment
Using Social Media
Created by: Katrina Hamer, October 2012