Presentation from David VIcent, Relational Marketeer about the main importance nowadays of social media in crisis Communication. UNWTO Themis Capacity programme, North Africa and Middle East Countries.
COURSEWARE: Social Media and PR Crisis CommunicationLaurel Papworth
A practical workbook to introduce you to a range of Social Media Tools to help manage crisis communications in Public Relations. With extensive case studies and exercises the tools covered include blogs, Twitter, Facebook, widgets, virtual worlds, social bookmarking and tagging.
Crisis Communications: Manage (and Avoid) Crises with Media MonitoringCARMA
Shel Holtz, principal of Holtz Communication + Technology, and Jennifer Zingsheim Phillips, founder of 4L Strategies, co-host Crisis Communications: Manage (and Avoid) Crises with Media Monitoring, a webinar sponsored by CARMA.
In the current era of global communication, social media, digital, and traditional news outlets circulate information surrounding crises faster than ever before. PR professionals and communicators must be armed with the skills and plans to handle these delicate situations before they escalate.
This session addresses how to approach crisis management, as well as examples of modern crises and using monitoring tools to manage them.
COURSEWARE: Social Media and PR Crisis CommunicationLaurel Papworth
A practical workbook to introduce you to a range of Social Media Tools to help manage crisis communications in Public Relations. With extensive case studies and exercises the tools covered include blogs, Twitter, Facebook, widgets, virtual worlds, social bookmarking and tagging.
Crisis Communications: Manage (and Avoid) Crises with Media MonitoringCARMA
Shel Holtz, principal of Holtz Communication + Technology, and Jennifer Zingsheim Phillips, founder of 4L Strategies, co-host Crisis Communications: Manage (and Avoid) Crises with Media Monitoring, a webinar sponsored by CARMA.
In the current era of global communication, social media, digital, and traditional news outlets circulate information surrounding crises faster than ever before. PR professionals and communicators must be armed with the skills and plans to handle these delicate situations before they escalate.
This session addresses how to approach crisis management, as well as examples of modern crises and using monitoring tools to manage them.
Social Listening in Practice: Reputation & Crisis MonitoringBrandwatch
Every organization, regardless of size, will encounter a crisis at some point. Thankfully, not every organization will have to deal with one involving serious loss of life or injury. But every organization will encounter reputation issues with differing degrees of severity and impact.
But no matter what the size of your business, the principles and processes for effective crisis communications in the social media age are the same.
Our new guide outlines best practices for detecting and responding to a crisis, while also exploring:
- What reputation monitoring actually means
- How to identify a crisis, intelligently assess the damage, escalate and respond
- Real-world crisis case studies from Boeing, the Beverly Hills Hotel, United Airlines, Marriott Hotel & Walmart/ASDA
This presentation provides a unique view of crisis communications principles. It is based on the author's many years of experience in PR and corporate communications.
During an emergency, it’s imperative that those within your
organization know how to communicate effectively. This need to
communicate has led to increasing use of Social Media platforms during recent
disasters across the globe. Join host Agility Recovery during this
webinar to learn the steps and best practices for developing your
organization’s strategy for Crisis Communications utilizing Social Media.
During this session, we will welcome noted experts who will address the
evolution of Social Media and its use in crisis situations. They
will share best practices and simple steps any organization can take to bolster
their Crisis Communications plan to include Social Media as a central element.
GTSC's National Preparedness Month Symposium
Presentation: How Can We Leverage Technology to Improve Performance: Social Media in Emergency Management
Presenter: Todd Jasper, Director of Homeland Security & Emergency Management, Man-Machine Systems Assessment (MSA)
Description: Technological advances are allowing FEMA to integrate people, processes and information better than ever before. Social media apps and tools are transforming the way people communicate before, during and after a disaster. These technologies afford FEMA unique opportunities to analyze and crowd share data, communicate alerts and information about disasters and increase FEMA's situational awareness on the ground faster and more efficiently.
"Social media is a powerful communication tool when used appropriately and in concert with traditional channels. By using all our communication assets together and for a common purpose, we have the great opportunity to communicate with greater effect to a wider and more diverse audience than we can through use of traditional means alone."
Visual Information: the Growing Role of Graphics in Government + Crisis Commu...David J. Watson
Presentation for the 2014 National Capital Region Crisis Communications Summit on my experience producing graphic design, social media, and multimedia for emergency communications in the Virginia Department of Emergency Management. Hopefully this information will be helpful to other public service workers and content designers! Feel free to reach out on Twitter @davidjaywatson or email davidwatson202@gmail.com.
Bad things happen; however, many organizations have not prepared a crisis communications plan.
How hard is it to prepare a custom crisis communications plan? What goes into a crisis communications plan? What is the difference between a crisis communications plan and an emergency action plan? What do you need to be ready for?
Answering these questions is easier now than during a crisis. This presentation outlines key things you should do to prepare for all types of potential crises and provides a simple action plan towards completing a preliminary crisis communications plan.
How Government Agencies Can (and Have) Use Social Media to Get the Public to ...2pinz
Read this presentation to learn:
- Role of government agencies and social media
- Short-term ways to benefit from social media
- Long-term way to get the public to TAKE ACTION
- Real-world examples of what did and didn’t work
- Key to success with social media
Authentic Crisis Leadership and Reputation Management: Maple Leaf Foods and t...On The Edge
Terry Flynn, APR, FCPRS; David Scholz, and Jeanette Jones, ABC, Vice President of Communications, Maple Leaf Foods Inc. have all been personally involved with Maple Leaf Foods through their respective roles in academic research, marketing and communications. Now these PR leaders are combining forces to bring us a comprehensive overview of how Maple Leaf, and particularly CEO Michael McCain, showed courage and leadership in a time of extreme corporate crisis.
When Tragedy Strikes: Managing a Crisis on Social Media – April CourvilleRodney Hess
Crisis management is a critical part of managing social media accounts. In 2017, a shooting/ death occurred an hour after the last act performed at Festival International. In this session, you'll learn how April Courville, then-Marketing Director at Festival International, crafted their official statement, handled negative comments on social media channels and addressed belligerent followers.
'Keep Calm & Deal With It' outlines We Are Social's 3As approach to preparing for and handling negative issues in social media, from simple complaints through to full-blown social media #fails. Learn how to define your brand's social media policies and procedures, and start putting an action plan together now so that you're best prepared should a crisis ever hit.
This is the most important presentation you may never need. Social media crises can and do occur, and companies must be prepared to respond swiftly and wisely. In this presentation drawn from his acclaimed social business book, the NOW Revolution, social strategist Jay Baer provides 4 pre-crisis planning keys, and 8 concrete steps for handling a social media crisis. Loaded with actionable tips and real-world social media crisis examples, this is a presentation you'll want to print and save.
Social Listening in Practice: Reputation & Crisis MonitoringBrandwatch
Every organization, regardless of size, will encounter a crisis at some point. Thankfully, not every organization will have to deal with one involving serious loss of life or injury. But every organization will encounter reputation issues with differing degrees of severity and impact.
But no matter what the size of your business, the principles and processes for effective crisis communications in the social media age are the same.
Our new guide outlines best practices for detecting and responding to a crisis, while also exploring:
- What reputation monitoring actually means
- How to identify a crisis, intelligently assess the damage, escalate and respond
- Real-world crisis case studies from Boeing, the Beverly Hills Hotel, United Airlines, Marriott Hotel & Walmart/ASDA
This presentation provides a unique view of crisis communications principles. It is based on the author's many years of experience in PR and corporate communications.
During an emergency, it’s imperative that those within your
organization know how to communicate effectively. This need to
communicate has led to increasing use of Social Media platforms during recent
disasters across the globe. Join host Agility Recovery during this
webinar to learn the steps and best practices for developing your
organization’s strategy for Crisis Communications utilizing Social Media.
During this session, we will welcome noted experts who will address the
evolution of Social Media and its use in crisis situations. They
will share best practices and simple steps any organization can take to bolster
their Crisis Communications plan to include Social Media as a central element.
GTSC's National Preparedness Month Symposium
Presentation: How Can We Leverage Technology to Improve Performance: Social Media in Emergency Management
Presenter: Todd Jasper, Director of Homeland Security & Emergency Management, Man-Machine Systems Assessment (MSA)
Description: Technological advances are allowing FEMA to integrate people, processes and information better than ever before. Social media apps and tools are transforming the way people communicate before, during and after a disaster. These technologies afford FEMA unique opportunities to analyze and crowd share data, communicate alerts and information about disasters and increase FEMA's situational awareness on the ground faster and more efficiently.
"Social media is a powerful communication tool when used appropriately and in concert with traditional channels. By using all our communication assets together and for a common purpose, we have the great opportunity to communicate with greater effect to a wider and more diverse audience than we can through use of traditional means alone."
Visual Information: the Growing Role of Graphics in Government + Crisis Commu...David J. Watson
Presentation for the 2014 National Capital Region Crisis Communications Summit on my experience producing graphic design, social media, and multimedia for emergency communications in the Virginia Department of Emergency Management. Hopefully this information will be helpful to other public service workers and content designers! Feel free to reach out on Twitter @davidjaywatson or email davidwatson202@gmail.com.
Bad things happen; however, many organizations have not prepared a crisis communications plan.
How hard is it to prepare a custom crisis communications plan? What goes into a crisis communications plan? What is the difference between a crisis communications plan and an emergency action plan? What do you need to be ready for?
Answering these questions is easier now than during a crisis. This presentation outlines key things you should do to prepare for all types of potential crises and provides a simple action plan towards completing a preliminary crisis communications plan.
How Government Agencies Can (and Have) Use Social Media to Get the Public to ...2pinz
Read this presentation to learn:
- Role of government agencies and social media
- Short-term ways to benefit from social media
- Long-term way to get the public to TAKE ACTION
- Real-world examples of what did and didn’t work
- Key to success with social media
Authentic Crisis Leadership and Reputation Management: Maple Leaf Foods and t...On The Edge
Terry Flynn, APR, FCPRS; David Scholz, and Jeanette Jones, ABC, Vice President of Communications, Maple Leaf Foods Inc. have all been personally involved with Maple Leaf Foods through their respective roles in academic research, marketing and communications. Now these PR leaders are combining forces to bring us a comprehensive overview of how Maple Leaf, and particularly CEO Michael McCain, showed courage and leadership in a time of extreme corporate crisis.
When Tragedy Strikes: Managing a Crisis on Social Media – April CourvilleRodney Hess
Crisis management is a critical part of managing social media accounts. In 2017, a shooting/ death occurred an hour after the last act performed at Festival International. In this session, you'll learn how April Courville, then-Marketing Director at Festival International, crafted their official statement, handled negative comments on social media channels and addressed belligerent followers.
'Keep Calm & Deal With It' outlines We Are Social's 3As approach to preparing for and handling negative issues in social media, from simple complaints through to full-blown social media #fails. Learn how to define your brand's social media policies and procedures, and start putting an action plan together now so that you're best prepared should a crisis ever hit.
This is the most important presentation you may never need. Social media crises can and do occur, and companies must be prepared to respond swiftly and wisely. In this presentation drawn from his acclaimed social business book, the NOW Revolution, social strategist Jay Baer provides 4 pre-crisis planning keys, and 8 concrete steps for handling a social media crisis. Loaded with actionable tips and real-world social media crisis examples, this is a presentation you'll want to print and save.
Generating Business Through Social Media and Your WebsiteLegal Media Matters
Building a robust website and a presence on social media takes time and effort. But is it worth it? Establishing a personal brand, showcasing expertise and creating an online network will be discussed during this presentation.
Companies and organizations are faced with an unprecedented expectation to provide instant communication during a crisis. Already short news cycles are further impacted by the rise of online social networks where eyewitnesses and those affected communicate their perceptions in real time. Companies that can co-opt some of these same tools and techniques during a crisis will be positioned to be in the forefront of information about their company and brand.
Social Media and Crisis Communications (Revisited)Shel Holtz
This is speaker support for a keynote talk at the 2009 New Communication Forum (Society for New Communication Research). It is not meant to stand alone.
Social Media in Crisis Communication: The IAEA's Experience During the Fukush...Rodolfo Quevenco
How the IAEA used social media channels to augment its outreach and crisis communications efforts during the initial weeks of the Fukushima nuclear accident.
Digital Crisis Communications: Case Studies and Tips - July 2015Scott Monty
With one of the freshest sets of examples of crises, from sad revelations about Jared / Subway and Bill Cosby, to constant feet-in-mouth celebrities Donald Trump and Paul Deen, to business upheavals like Reddit and United, Scott Monty presents some key takeaways and lessons on handling a crisis in the digital era.
During an emergency, it is imperative that those within your organization know how to communicate effectively. This includes both internal and external communications. Join Agility Recovery as we share the steps and best practices for developing your emergency communication strategy.
With 2016 just round the corner, we’re kicking off our New Year efforts to keep you up to date on all things Facebook topic data. We’ll begin with an update session on Wednesday, December 16 which will cover:
What you can expect from DataSift’s marketing team in terms of support
What’s new in the Facebook topic data guidelines for partners
Facebook topic data use cases: what type of insight use cases get most traction
Facebook topic data collateral at your disposal
We plan to hold these session every other month. Please register today for the webinar on Wednesday December 16 and, if you can’t attend, we’ll send you a recorded webcast.
Turning Social Data Into Strategic Advantage: What Marketers Need to KnowDataSift
Every day your customers, prospects and competitors are leaving a deep, detailed trail of online information for you to find, interpret and leverage. This information goes beyond basic follower counts, brand mentions, and mere conversations. It's data that can get you immediate and measurable campaign traction leading to higher conversion rates and ultimately, more revenue.
Emergency Management in the age of social convergencePatrice Cloutier
Conference on social media use in emergency management given at the Social Media in Government Conference on Oct. 3, 2011 for the Conference Board of Canada.
Social Media, Crisis Communication and Emergency Management: Leveraging Web 2...Connie White
Detailing guidelines and safe practices for using social media across a range of emergency management applications‚ Social Media, Crisis Communication, and Emergency Management: Leveraging Web 2.0 Technologies supplies cutting-edge methods to help you inform the public‚ reduce information overload‚ and ultimately‚ save more lives.
Introduces collaborative mapping tools that can be customized to your needs
Explores free and open-source disaster management systems‚ such as Sahana and Ushahidi
Covers freely available social media technologies—including Facebook‚ Twitter‚ and YouTube
Statement for the Record of Heather Blanchard, Co Founder of CrisisCommons before the Ad Hoc Subcommittee on Disaster Recovery and Intergovernmental Affairs, Homeland Security and Governmental Affairs Committee, United States Senate on May 19, 2011
5 Reasons Our Children Are About To Miss Out On The Greatest Opportunity In T...iBridge Hub
5 REASONS our Children are about to miss out on the Greatest opportunity in the world.
This presentation was inspired by code.org, codeacademy.org. It highlights why we all should learn to code and the benefits of coding in this 21st Century and beyond.
5 Reasons Our Children Are About To Miss Out On The Greatest Opportunity In T...iBridge Hub
5 REASONS our Children are about to miss out on the Greatest opportunity in the world.
This presentation was inspired by code.org, codeacademy.org. It highlights why we all should learn to code and the benefits of coding in this 21st Century and beyond.
Web 2.0 Technology Building Situational Awareness: Free and Open Source Too...Connie White
covers ways to use web apps, smart phones and free disaster management software like Sahana Eden, which offer agencies free and open source tools to customize and build situational awareness for their own agency or organizational needs.
In November 2011 at the United Nations Headquarters in New York, the General Assembly was briefed on the progress of Global Pulse, a UN innovation initiative harnessing real-time data and new technologies ("Big Data") to protect vulnerable populations. This book is a record of that event and presents 1) emerging techniques in information technology that make Global Pulse possible, 2) preparatory work in Indonesia and Uganda for launch of the first Pulse Labs, 3) the results of five research projects to test concepts underlying the application of real-time data and global development and 4) the roadmap for UN Global Pulse
Presentation held during Social Media Week Copenhagen 2nd March 2017.
Organisations face huge challenges in identifying those in need and the type of aid required in emergencies. Traditional data gathering can be both costly, time-consuming and increasingly risky in conflict situations. Big Data from social media allows organisations to assist people in need of emergency assistance faster and save more lives.
Leveraging Social Media and SEO for Online Disaster Outreach: Lessons from SandyWilneida Negrón
Nearly one million people are affected by natural disasters each year. When thinking about response and recovery, social media has become the go-to tool for those affected by disasters. The goal of this toolkit is to help nonprofits and community groups harness the power of social media and search engine optimization (SEO) in emergency and disaster situations. It builds on the lessons learned from the tremendous effort of hundreds of community groups, government agencies, and ad hoc groups during and after Sandy and proposes best practices, new tips, and tools for cost-effective online disaster outreach.
Why aren't Evaluators using Digital Media Analytics?CesToronto
Whether it’s through blogs, tweets, or even the comments section of an online newspaper, the world is increasingly talking online. However, the potential uses for the massive amounts of information available on the internet remain largely untapped in the sphere of evaluation.
This presentation will explore innovative methods to extract these insights from the large and complex collections of digital data publicly available online. In particular, we will examine the unprecedented uses, and potential limitations, of digital media analytics to:
• Measure the outcomes of public outreach, advocacy, communications, and information sharing programs;
• Establish current and retroactive baselines;
• Conduct “borderless” data collection to gain insights from other countries, as well as disapora communities in Canada;
• Identify unknown stakeholder groups and create detailed stakeholder maps; and,
• Provide context and insight to inform further data collection.
From Where I Sit: The Media Entrepreneurship EcosystemMichelle Ferrier
Dr. Michelle Ferrier reviews the media entrepreneurship ecosystem and what we can do to fill in the gaps for content and technology startups. Includes ideas for higher education institutions and nonprofit organizations.
Docentes 2030 en Turismo: Programa de actualización de perfiles docentes en T...David Vicent
Presentación del programa #Docentes2030 en #Turismo, desarrollado por #Ingenieriaturistica para la acutialización de docentes actuales en turismo en perfiles docentes 4.0 e integrados con el medio bajo el enfoque de Agendas 2030 y los 17 ODS´s de Naciones Unidas. Propuesta de talleres inmersivos de 40 horas certificables como horas curriculares docentes, impulso al pensamiento crítico y al tránsito hacia la economía verde en el Turismo del futuro regional. Modelos In Company y modelo de co-organización del taller desde su universidad anfitriona.
The Impact of disruptive technology over Queensland tourismDavid Vicent
Excellent Report 2018 from Queensland University for Queensland Tourism boards about the impacts of disrruptive technologies in many aspects of tourism in Queensland. From airbnb to disrruptive technologies as IOT or drones are changing many factors of tourims dinaycs in Queensland. Very interesting Report Model for other destinattion.
Presentacion Pueblos Magicos Mexico 2001-2011David Vicent
Presentacion del SINED mexico realizada en 2012, sobre el Programa Pueblos Magicos en Mexico, desde el concepto, caracteristicas, resultados y proyecciones realizadas para el siguiente periodo. Excelente documento para analizar hoy en 2019 los planteamientos base del programa, sus buenas practicas, los enfoques y los retos aun no resueltos en 2019.. Buen documento para planificadores turisticos.
Directrices generales de la estrategia de turismo sostenible de España 2030 David Vicent
Documento de trabajo elaborado por Ministerio de España , indicando las directrices generales para el desarrollo de la estrategia turistica España 2030, pivotando sobre la gobernanza inclusiva, la rentabilidad y la competitividad, y el cuidado natural del entorno y los recursos de forma sostenible en el tiempo. Buen ejemplo para el desarrollo de lineas generales 2030 en otros paises.
Guidelines for the development of Gastronomy Tourism David Vicent
Excellent Handbook developed By UNWTO an Basque Culinary center in Spain about the main guidelines to develope Gastronomy Tourism, one of the main streams in tourism development nowadays. Very Useful to Tourism Engineers and Tourism Planners.
Tourism and Partnership in Peru: Models for CollaborationDavid Vicent
Excellent UNWTO Publication about the different collaboration models in Peru between culture, Tourism and Comunity, Nice best practices in community based toursim and orange tourism
The experience economy approaach to festival marketing: Vivid Memory and atte...David Vicent
VVAA- An excelent article about the main importance of event marketing strategy , in this case a festival event, to get incremental possitive experience towards tourism destinations. Very interesting methodology to analize the ROI of Destination event as Music Festivals to engage the public to the destination adprossumers comunity by emottional engagment.
Plan estrategico de Turismo de Navarra 2018-2022 David Vicent
Resumen del plan estratégico de Turismo de Navarra 2018-2022. Muy buen ejemplo aplicado y sencillo de entender que integra nuevas fórmulas en su dinámica, tales como apostar por una agenda esttrategica de la innovacion turistica, trabajar en el paradigma del turismo 2020 asi como dentro del marco de sostenibilidad de las agendas 2030 en Turismo . Muy buen ejemplo para medianas regiones turisticas.
Hacia una nueva gobernanza del destino turistico : el enfoque de gestión de l...David Vicent
Artículo elaborado Por David Giner Sanchez para la revista Oikonomics de la UOC. Excelente enfoque de conceptos clave en cuanto a las nuevas oportunidades de sinergia que nos traen los elementos nuevos tras la transformación digital. Recomendado para planificadores turisticos.
Learning destinations: The complexity of tourism development David Vicent
Excellent Article by Laila Gybson from Karlstads University introducing the concept of #LearningDestination, the answer to Tourism Development COmplexity and continuous changes. A Must for tourism engineers
Memoria transforma turismo Chile 2017 David Vicent
Memoria del programa Transforma Turismo Chile , mediante el cual Chile va desarrollando su transformación a País Turístico. Resultados 2017 tras el primer año de Aplicación. Muy buena estructura de seguimiento de avances y ejes de desarrollo bien planteados para 2018. Excelente documento para planificadores turisticos.
Digital Omotenashi : Toward a Smart Tourism Design SystemsDavid Vicent
Excellent Article published in Sustainability review about the concept of digittal omotenashi, a socio-technical planning model that includes the social effect of technology in developping smart tourism ecosystems. Very valuable as bibliography for smart tourism planning.
The Role of Government in Tourism: Linking Competitiveness, Freedom, and Deve...David Vicent
Excelent Article by Marketa Kubikova from South Carolina University about the main roles of Goverment linking and managging Their tourism competitiveness. Very good reflexion for DMO Managers.
Social Innovation in Smart Tourism Ecosystems: How Technology and Institution...David Vicent
A fantastic article by authors from Salerno University ( Italy) . It proposes a very nice integrated model between technology and sustainability in natural areas, a good base for designing smart tourism models in rural areas. Very good Bibliography for 2030 Agendas in Tourism.
Programa estratégico mesoregional de Enoturismo Sustentable Chile 2017David Vicent
Presentación del plan estrategico Mesoregional para el enoturismo sustentable en Chile. Muy buen planteamiento por gaps críticos en cada área y la definición de necesidades en coordinación publico-privada. Buen planteamiento tecnico modelo para planes de enoturismo y buena bibliografia para ingenieros en Turismo.
USA Travel Industry outlook and Trends 2018. Deloitte Report. David Vicent
A very complete report by Deloitte about travel and tourism industry trends in USA. Very nice report model to analyce key facts in any latin american country.
Catálogo de Seminarios, Capacitaciones y Talleres de #IngenieriaTuristica 2018 David Vicent
Catálogo de conferencias, seminarios y servicios Formativos 2018 ofrecido por #Ingenieriaturistica para Organizaciones turísticas y centros del conocimiento. Ayudamos a acelerar el ciclo de captación, gestión, transmisión y aplicación del conocimiento en #Turismo.
Propuesta indicadores para la Agenda 2030 en España David Vicent
Documento de síntesis elaborado por Unicef, Intermon Oxfam y el comité español en el que se plantea una propuesta concreta de indicadores ODS 2030 dentro del marco de accion España 2030. Muy buen documento de ejemplo aplicado y posibles indicadores a incluir en las agendas 2030 en todo el mundo.
Excelent presentation by Zoritsa Urosevic from UN about the role of tourism in achievings SDG´s- Map of VNR´s worldwide ( Voluntary national review) and Challengues for the future. Excelent info for tourism engineers.
Ensayo: " Adquisición de competencias en el grado de turismo mediante el apre...David Vicent
Excelente estudio exploratorio publicado por Aula Abierta en el que se analiza bajo una metodologia basada en competencias, el valor del estudio de caso en la consecución de los objetivos de aprendizaje como habilidades. Interesante aportación para futuros estudios que demuestren que el estudio de caso puede que sea la mejor herramienta didáctica para la formación por competencias.
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Pushing the limits of ePRTC: 100ns holdover for 100 daysAdtran
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Le nuove frontiere dell'AI nell'RPA con UiPath Autopilot™UiPathCommunity
In questo evento online gratuito, organizzato dalla Community Italiana di UiPath, potrai esplorare le nuove funzionalità di Autopilot, il tool che integra l'Intelligenza Artificiale nei processi di sviluppo e utilizzo delle Automazioni.
📕 Vedremo insieme alcuni esempi dell'utilizzo di Autopilot in diversi tool della Suite UiPath:
Autopilot per Studio Web
Autopilot per Studio
Autopilot per Apps
Clipboard AI
GenAI applicata alla Document Understanding
👨🏫👨💻 Speakers:
Stefano Negro, UiPath MVPx3, RPA Tech Lead @ BSP Consultant
Flavio Martinelli, UiPath MVP 2023, Technical Account Manager @UiPath
Andrei Tasca, RPA Solutions Team Lead @NTT Data
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
1. UNWTO Practicum Seminar
Crisis Communication Management
Social Media Management In
crisis communication
Madrid /Granada(Spain) Nov 2011
David Vicent Gandía
6. 7 Intelligences for a Modern destination
• Customer Intelligence
• Markets Intelligence
• Multi-channel Intelligence: Benchmarking online
• 2.0 Employees…. Connecting with visitors
• Cooperative Intelligence: Everyone adds Value for
the customer and distribution channels..
• Workflows Intelligence
• Global Scope Business Intelligence: Where we are in
the market everyday?
25. Many to many communication in
crisis moments
―Beneficiaries now have a voice, and affected populations have a
voice. They’re not just recipients, […] they have the ability to talk
back. That [two-way communication] creates a different dynamic
around accountability and responsiveness. It also creates a new
set of ethical responsibilities, especially around expectations and
whether they can be met. […] [Humanitarian] organizations have
always prided themselves with being responsive to beneficiaries’
needs, and being accountable to them. But there is a now different
set of tools to make that happen and it is taking some organizations
by surprise. –Katrin Verclas, MobileActive
26. Community crisis
―We have these two worlds, but we are saying the same
thing effectively: We want to help people who have been
affected in a crisis. That is our prime objective. We are
coming at it from two very different directions. What we
saw in Haiti was actually the beginnings of trying to
identify an interface between the two communities‖.
–Andrew Alspach, OCHA
27. A new expectation because new tools
―…the expectation was that we could do more than normal.
But, because of the […] lack of access to those facilities,
we were actually able to do the same as if we were in a
tent in the middle of nowhere. It was one of the most
incredibly frustrating things I’ve been through. –Nigel
Snoad, UNDAC
28. Collapsed Systems
―The challenge in the beginning was that there was almost
nobody to do the work and then all of a sudden [Haiti]
was filled with new actors. There was a lack of baseline
data. The Ministry of Education collapsed and they lost a
lot of staff and all [mostly paper data] systems. No list of
schools survived. We were trying to plan rapid needs
assessments with almost nothing to go on.
–Charlotte Lattimer, Save the Children
29. A fog of Information
―‖During the first 12–24 hours, there is a fog of information.
The situation is changing rapidly and the numbers are
changing rapidly.
You might as well watch CNN for the changing situation,
because any product that we did was quickly out of date
and overtaken by events. –Dennis King, U.S.
Department of State Humanitarian
Information Unit
30. More information but not
enough abilities
―…rapid advances in information and
communications technology
have led to a proliferation in the quantity of
information available
to humanitarian workers at all levels—but not
necessarily any corresponding improvements in
their abilities to usefully handle that information.
41. OBJETVIVES OF SOCIAL MEDIA IN CRISIS MANAGEMENT
• To Help people
• To Coordinate , inform and help destination stackeholders
• To be the best on-line time infomation where there is
communication problems
• To monitoirze and act on real time
• To preserve key factors of the destination as a safety one
• To demonstrate people how efficient and helpfun we are able to
be
IN A CRISIS, SOCIAL MEDIA TELL PEOPLE ALL ABOUT US AS A
STACKEHOLDERS AND AS PERSONS. IN THE WEB 2.0 ERA,
WE MUST BE THERE WHERE PEOPLE NEED US.ON REAL
TIME
42. Thank you for
your attention!!!
DAVID VICENT GANDÍA
david.vicentg@gmail.com
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