David Zak presented a 6-step plan for using social media as a tool for housing and economic development. The plan includes developing a strategy, organizing resources, creating and sharing content, developing infrastructure, assessing and adjusting efforts, and listening and engaging. Social media provides opportunities for producers and consumers to connect, but for work, it is about creating and sharing content rather than relationships. Tools can help record, process, store and distribute content online as part of an effective social media strategy.