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The Value Prop for
Higher Ed in a World of Online
Education




FUTUREM
OCTOBER 25, 2012
WHO NEEDS SCHOOL ANYWAY?




PHYSICS
WHO NEEDS SCHOOL ANYWAY?




CHEMISTRY
WHO NEEDS SCHOOL ANYWAY?




BIOLOGY
WHO NEEDS SCHOOL ANYWAY?




ATHLETICS
WHO NEEDS SCHOOL ANYWAY?




 SOCIAL
SCIENCES
WHO NEEDS SCHOOL ANYWAY?




EXTRACURRICULAR
   ACTIVITIES
WHO NEEDS SCHOOL ANYWAY?




STIMULATING
 LECTURES
WHO NEEDS SCHOOL ANYWAY?




FACILITIES
WHO NEEDS SCHOOL ANYWAY?




ASSISTED
 LIVING
WHO NEEDS SCHOOL ANYWAY?




“At least a third of students gain no measurable
 skills during their four years in college. For the
 remainder who do, the gains are usually minimal.”
   – Richard Arum and Josipa Roksa, Academically Adrift
WHO NEEDS SCHOOL ANYWAY?




“Mythomania about college has turned
 getting a degree into an American
 neurosis. It’s sending parents to the
 poorhouse and saddling students with
 a backpack full of debt that doesn’t
 even guarantee a good job in the end.”
      – Newsweek
WHO NEEDS SCHOOL ANYWAY?




The New York Times, September 8, 2012
WHO NEEDS SCHOOL ANYWAY?




Value Proposition =

Features +

Benefits
WHO NEEDS SCHOOL ANYWAY?




Value Proposition =

What do you offer? +

Why should I care?
WHO NEEDS SCHOOL ANYWAY?




Functional Benefits =
What does it do for me?
WHO NEEDS SCHOOL ANYWAY?




Emotional Benefits =
How does it make me feel?
WHO NEEDS SCHOOL ANYWAY?




Self-expressive Benefits =
What does it say about me?
WHO NEEDS SCHOOL ANYWAY?




What are the functional benefits
of a college education?

Basically, all the stuff you can
get for free online.
WHO NEEDS SCHOOL ANYWAY?




iTunes U
WHO NEEDS SCHOOL ANYWAY?




iTunes U
WHO NEEDS SCHOOL ANYWAY?




edX
WHO NEEDS SCHOOL ANYWAY?




Udacity
WHO NEEDS SCHOOL ANYWAY?




Udacity
WHO NEEDS SCHOOL ANYWAY?




Coursera
WHO NEEDS SCHOOL ANYWAY?




Minerva University
WHO NEEDS SCHOOL ANYWAY?
WHO NEEDS SCHOOL ANYWAY?




Positioning Statements:
iTunes U = Learn anything, anywhere, anytime.
Coursera = Higher education that overcomes the
boundaries of geography, time and money!
Udacity = At Udacity, we put you, the student, at the
center of the universe.
edX = The Future of Online Education for anyone,
anywhere, anytime
Minerva = dedicated to providing a uniquely rigorous
and challenging education to the brightest students
in the world
WHO NEEDS SCHOOL ANYWAY?




Functional Benefits

Traditional                 Online
college credits             certificates
faculty of the college      world–class teachers
college campus              wherever there’s wifi
fellow students             social network
alumni network              peer network
career services office      LinkedIn
very expensive              free (or mostly so)
doesn’t scale well          scales for some courses
WHO NEEDS SCHOOL ANYWAY?




Emotional Benefits
Traditional                Online
peer community          discussion forum
leadership opportunities not so much
physical activities        not so much
social bonding             social networking
“nourishing mother”        my actual mother
fun                        ?
WHO NEEDS SCHOOL ANYWAY?




Self-expressive Benefits
Traditional              Online
pride as alum            pride as self-motivated
                         learner
“college-educated”       gained competence in X
                         at Prestigious U.
I invested in educ.      I’m a smart shopper
WHO NEEDS SCHOOL ANYWAY?




Market Noise
WHO NEEDS SCHOOL ANYWAY?



                          Degree vs.
Market Noise              Certificate
Online vs.      Prestigious vs.
Off-line/Hybrid Mass Market

   Repackaging vs.
   Creating
Paid vs.                         Non-profit vs.
Free                             For-profit
WHO NEEDS SCHOOL ANYWAY?




What we’re seeing from a brand perspective:
•Traditional colleges and universities are
under pressure to offer online courses to
reduce costs and improve outcomes – without
damaging their brand.
   •   Create a separate online-only brand that houses
       online courses from top universities.
   •   Use the online-only brand as a platform for
       partnerships with other universities.
WHO NEEDS SCHOOL ANYWAY?




What we’re seeing from a brand perspective:
•Some of these platforms are venture-funded
for-profit spinoffs from universities (both from
Stanford).
   •   Coursera offers courses from top universities and
       gets brand lift from it’s content.
   •   Udacity is trying to build their brand from the
       ground up.
WHO NEEDS SCHOOL ANYWAY?




What we’re seeing from a brand perspective:
•There will only be room for a few super
brands in a global online education
marketplace.
   •   Joining an existing platform, such as edX or
       Coursera or iTunes U will be much more effective
       than trying to market online offerings as an
       institution.
WHO NEEDS SCHOOL ANYWAY?




What we’re seeing from a brand perspective:
•The model for online education at the high
end is still evolving.
   •   Are universities cannibalizing their offering by
       giving it away online? Or are they building a larger
       audience by growing global awareness? Or are
       they “doing the right thing” by sharing their content.
   •   Some for-profit online education is being funded by
       VCs and corporations as a way to identify talent
       worldwide.
   •   “Certificates of Accomplishment” are gaining
       traction on resumes.
WHO NEEDS SCHOOL ANYWAY?




What we’re seeing from a brand perspective:
•We predict that individual star faculty will also
develop and need to manage their brands as
their revenue potential grows with a global
audience.
WHO NEEDS SCHOOL ANYWAY?




“What students find at a university is mainly
 each other – a culture of learning.”
– Brian Harvey, University of California-Berkeley
THANK YOU

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The Value Proposition of Higher Education in an Era of Online Learning

  • 1.
  • 2. The Value Prop for Higher Ed in a World of Online Education FUTUREM OCTOBER 25, 2012
  • 3. WHO NEEDS SCHOOL ANYWAY? PHYSICS
  • 4. WHO NEEDS SCHOOL ANYWAY? CHEMISTRY
  • 5. WHO NEEDS SCHOOL ANYWAY? BIOLOGY
  • 6. WHO NEEDS SCHOOL ANYWAY? ATHLETICS
  • 7. WHO NEEDS SCHOOL ANYWAY? SOCIAL SCIENCES
  • 8. WHO NEEDS SCHOOL ANYWAY? EXTRACURRICULAR ACTIVITIES
  • 9. WHO NEEDS SCHOOL ANYWAY? STIMULATING LECTURES
  • 10. WHO NEEDS SCHOOL ANYWAY? FACILITIES
  • 11. WHO NEEDS SCHOOL ANYWAY? ASSISTED LIVING
  • 12. WHO NEEDS SCHOOL ANYWAY? “At least a third of students gain no measurable skills during their four years in college. For the remainder who do, the gains are usually minimal.” – Richard Arum and Josipa Roksa, Academically Adrift
  • 13. WHO NEEDS SCHOOL ANYWAY? “Mythomania about college has turned getting a degree into an American neurosis. It’s sending parents to the poorhouse and saddling students with a backpack full of debt that doesn’t even guarantee a good job in the end.” – Newsweek
  • 14. WHO NEEDS SCHOOL ANYWAY? The New York Times, September 8, 2012
  • 15. WHO NEEDS SCHOOL ANYWAY? Value Proposition = Features + Benefits
  • 16. WHO NEEDS SCHOOL ANYWAY? Value Proposition = What do you offer? + Why should I care?
  • 17. WHO NEEDS SCHOOL ANYWAY? Functional Benefits = What does it do for me?
  • 18. WHO NEEDS SCHOOL ANYWAY? Emotional Benefits = How does it make me feel?
  • 19. WHO NEEDS SCHOOL ANYWAY? Self-expressive Benefits = What does it say about me?
  • 20. WHO NEEDS SCHOOL ANYWAY? What are the functional benefits of a college education? Basically, all the stuff you can get for free online.
  • 21. WHO NEEDS SCHOOL ANYWAY? iTunes U
  • 22. WHO NEEDS SCHOOL ANYWAY? iTunes U
  • 23. WHO NEEDS SCHOOL ANYWAY? edX
  • 24. WHO NEEDS SCHOOL ANYWAY? Udacity
  • 25. WHO NEEDS SCHOOL ANYWAY? Udacity
  • 26. WHO NEEDS SCHOOL ANYWAY? Coursera
  • 27. WHO NEEDS SCHOOL ANYWAY? Minerva University
  • 28. WHO NEEDS SCHOOL ANYWAY?
  • 29. WHO NEEDS SCHOOL ANYWAY? Positioning Statements: iTunes U = Learn anything, anywhere, anytime. Coursera = Higher education that overcomes the boundaries of geography, time and money! Udacity = At Udacity, we put you, the student, at the center of the universe. edX = The Future of Online Education for anyone, anywhere, anytime Minerva = dedicated to providing a uniquely rigorous and challenging education to the brightest students in the world
  • 30. WHO NEEDS SCHOOL ANYWAY? Functional Benefits Traditional Online college credits certificates faculty of the college world–class teachers college campus wherever there’s wifi fellow students social network alumni network peer network career services office LinkedIn very expensive free (or mostly so) doesn’t scale well scales for some courses
  • 31. WHO NEEDS SCHOOL ANYWAY? Emotional Benefits Traditional Online peer community discussion forum leadership opportunities not so much physical activities not so much social bonding social networking “nourishing mother” my actual mother fun ?
  • 32. WHO NEEDS SCHOOL ANYWAY? Self-expressive Benefits Traditional Online pride as alum pride as self-motivated learner “college-educated” gained competence in X at Prestigious U. I invested in educ. I’m a smart shopper
  • 33. WHO NEEDS SCHOOL ANYWAY? Market Noise
  • 34. WHO NEEDS SCHOOL ANYWAY? Degree vs. Market Noise Certificate Online vs. Prestigious vs. Off-line/Hybrid Mass Market Repackaging vs. Creating Paid vs. Non-profit vs. Free For-profit
  • 35. WHO NEEDS SCHOOL ANYWAY? What we’re seeing from a brand perspective: •Traditional colleges and universities are under pressure to offer online courses to reduce costs and improve outcomes – without damaging their brand. • Create a separate online-only brand that houses online courses from top universities. • Use the online-only brand as a platform for partnerships with other universities.
  • 36. WHO NEEDS SCHOOL ANYWAY? What we’re seeing from a brand perspective: •Some of these platforms are venture-funded for-profit spinoffs from universities (both from Stanford). • Coursera offers courses from top universities and gets brand lift from it’s content. • Udacity is trying to build their brand from the ground up.
  • 37. WHO NEEDS SCHOOL ANYWAY? What we’re seeing from a brand perspective: •There will only be room for a few super brands in a global online education marketplace. • Joining an existing platform, such as edX or Coursera or iTunes U will be much more effective than trying to market online offerings as an institution.
  • 38. WHO NEEDS SCHOOL ANYWAY? What we’re seeing from a brand perspective: •The model for online education at the high end is still evolving. • Are universities cannibalizing their offering by giving it away online? Or are they building a larger audience by growing global awareness? Or are they “doing the right thing” by sharing their content. • Some for-profit online education is being funded by VCs and corporations as a way to identify talent worldwide. • “Certificates of Accomplishment” are gaining traction on resumes.
  • 39. WHO NEEDS SCHOOL ANYWAY? What we’re seeing from a brand perspective: •We predict that individual star faculty will also develop and need to manage their brands as their revenue potential grows with a global audience.
  • 40. WHO NEEDS SCHOOL ANYWAY? “What students find at a university is mainly each other – a culture of learning.” – Brian Harvey, University of California-Berkeley