The document outlines a social enterprise business model canvas that identifies key elements of a social enterprise business model including: Key partners, activities, value propositions, and customer segments on both the social impact and commercial sides. It also identifies key resources, costs, income streams, and the organizational impact of marketing/fundraising and financing. The canvas is a tool to help social enterprises identify and map out the different components of their dual social and commercial business models.

1. SOCIAL ENTERPRISE BUSINESS MODEL CANVAS
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Social Enterprise Business Model Canvas
SOCIAL
Key Partners
MOTIVATIONS FOR PARTNERSHIPS?
Local Authority Responsibility
Social cohesion
Corporate Social Responsibility
Reduction of community risk and
uncertainty
Sustainability & Management of
particular resources and activities
Key Activities
Production
Problem Solving
Platform/Network
Value Proposition
What value do we deliver to the
beneficiary/customer [B/C]?
Which one of our [B/C] problems are we
helping to solve?
What bundles of products and services are we
offering to each Co-Creator/Customer
Segment?
Which [B/C] needs are we satisfying?
Newness Expert knowledge
Performance Insight
Customisation Reach
“Getting the Job
Done”
Connectivity
Design Design
Brand/Status Brand/Status?
Price
Cost Reduction
Risk Reduction
Accessibility
Convenience/
Usability
Partnerships Joint Ventures
Relationships
Dedicated Personal Assistance
Self-Service, Automated Services
Communities, Co-creation
Co-Creators/
Ultimate
Beneficiaries
Children, Young People, Families,
Homeless, Health, Community
Groups, Special Interest Groups
SOCIALIMPACT
Key Resources
Physical
Intellectual (brand
patents, copyrights, data)
Human
Financial
Programme Delivery
Methods
Awareness? Evaluation?
Purchase? Delivery?
After sales?
COMMERCIAL
Key Partners
MOTIVATIONS FOR PARTNERSHIPS?
Optimization and economy
Reduction of business risk and
uncertainty
Acquisition of particular resources
and activities
Key Activities
Production
Problem Solving
Platform/Network
Customer Relationships
Personal assistance
Self-Service, Automated Services
Communities, Co-creation
Customer/Donor
Segments
Mass Market
Niche Market
Segmented
Diversified
Multi-Sector
SURPLUS/PROFIT
Key Resources
Physical
Intellectual (brand
patents, copyrights, data)
Human
Financial
Channels
Awareness? Evaluation?
Purchase? Delivery?
After sales?
Costs/Value-Streams-Out
Fixed Costs (salaries, rents, utilities), Variable costs, Economies of scale, Economies of scope
Income/Value-Streams-In
Asset sale, Usage fee, Subscription Fees, Lending/Renting/Leasing, Licensing, Brokerage fees, Advertising,
Organisational Impact
Marketing/Fundraising & Financing