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Formalization, User Strategy and Interaction Design: Users’ Behaviour with Discourse Tagging Semantics Bertrand Sereno*, Simon Buckingham Shum & Enrico Motta Knowledge Media Institute, The Open University, Milton Keynes, UK * Now at: Centre for Advanced Learning Technologies, INSEAD, Fontainebleau, France Workshop on Social and Collaborative Construction of Structured Knowledge, 16th International World Wide Web Conference, Banff, Canada, May 8, 2007 Licensed under Creative Commons  Attribution-ShareAlike 2.0 License Acknowledgements:
Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Scholarly discourse as CKS… Philosophical Transactions of the Royal Society of London March 1665 Le Journal des S ça v ans January 1665 From: To: Chaomei Chen, 2006: Citation analysis Buckingham Shum et al, 2003: lineage analysis
Scholarly discourse as CKS…  Beyond document citations… ? applies These annotations are freeform summaries of an idea, as one would also find in researchers’ journals, fieldnotes, lit. review notes  or blog entries Making formal connections between ideas creates a semantic citation network —> novel literature navigation, querying and visualization Method Theory Paper: “The Scent of a Site: A System for Analyzing and Predicting Information Scent, Usage, and Usability of a Web Site” “ Web User Flow by Information Scent (WUFIS)” Paper: “Information foraging” “ Information foraging theory” “ Information scent models” “ People try to maximise their rate of gaining information” Claim
Scholarly discourse as CKS…   Connecting freeform tags with  naturalistic connections (“dialects”)  grounded in a  formal set of relations (from semiotics and coherence relations)
source type comparativeness polarity Mancini, C. and Buckingham Shum, S.J. (2006).  Modelling Discourse in Contested Domains: A Semiotic and Cognitive Framework . International Journal of Human Computer Studies, 64, (11), pp.1154-1171 Cognitive Coherence Relations —towards a relational ontology for discourse
Scholarly discourse as CKS…   Visualising claims and arguments The link-tracking service allows the user to specify structures e.g.  show tags one link out from any tag on the left hand of a claim containing the string  “CiteSeer” Evaluated in: V. Uren, S. Buckingham Shum, G. Li, and M. Bachler.  Sensemaking Tools for Understanding Research Literatures: Design, Implementation and User Evaluation .  International Journal of Human Computer Studies , 64(5):420–445, 2006
Scholarly discourse as CKS…   Querying on argumentation structures
Scholarly discourse as CKS…   “What papers contrast with this paper?” ,[object Object],[object Object],[object Object],[object Object],Evaluated in: V. Uren, S. Buckingham Shum, G. Li, and M. Bachler.  Sensemaking Tools for Understanding Research Literatures: Design, Implementation and User Evaluation .  International Journal of Human Computer Studies , 64(5):420–445, 2006
The point is… we think these kinds of structures are worth having  But can users create them?
How to help scholars engage in CKS? Pilot study: paper-based literature modelling S. Buckingham Shum, V. Uren, G. Li, B. Sereno, and C. Mancini.  Computational Modelling of Naturalistic Argumentation in Research Literatures: Representation and Interaction Design Issues .  International Journal of Intelligent Systems , 22(1):17–47, 2006
How to help scholars engage in CKS?   From paper prototype to semiformal mapping tool ,[object Object],Evaluated in: V. Uren, S. Buckingham Shum, G. Li, and M. Bachler.  Sensemaking Tools for Understanding Research Literatures: Design, Implementation and User Evaluation .  International Journal of Human Computer Studies , 64(5):420–445, 2006 Starting from paper-based modelling,  move from literature sketches… … to formal argument maps
How to help scholars engage in CKS? Pilot study: paper-based annotation Pilot study reported in: B. Sereno, S. Buckingham Shum, and E. Motta. (2005).  ClaimSpotter: an Environment to Support Sensemaking with Knowledge Triples . Proc.  Int. Conf. Intelligent User Interfaces , pages 199–206, ACM
How to help scholars engage in CKS? ,[object Object]
A user-centred approach to the formative evaluation of a CKS tool ,[object Object],[object Object],[object Object],[object Object],[object Object]
Example  claims  (tag triples) from users ,[object Object],[object Object],[object Object],[object Object],[object Object]
User study: selected results ,[object Object],[object Object]
Tag length similar for novices and experts (64% 1-3 words) B. Sereno. A Document-Centric Semantic Annotation Environment to Support Sense-Making. PhD Thesis,  Technical Report KMI-06-13 ), Knowledge Media Institute, The Open University, UK, September 2005. [http://kmi.open.ac.uk/publications/pdf/KMI-TR-06-13.pdf] —  p.161
Tag reuse most of them used only twice in this study (1 hour) B. Sereno. A Document-Centric Semantic Annotation Environment to Support Sense-Making. PhD Thesis,  Technical Report KMI-06-13 ), Knowledge Media Institute, The Open University, UK, September 2005. [http://kmi.open.ac.uk/publications/pdf/KMI-TR-06-13.pdf] —  p.259
Transcript analysis  to derive themes, sub-categories and codes
Themes from the user study ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Formalization the cognitive task of structured tagging ,[object Object]
Formalization the cognitive task of structured tagging ,[object Object]
User Strategy how users approach the semantic annotation task ,[object Object]
User Strategy how users approach the semantic annotation task ,[object Object]
Interaction Design how behaviour is shaped by the tool’s affordances ,[object Object]
Interaction Design how behaviour is shaped by the tool’s affordances ,[object Object]
Lessons Learnt & Design Principles ,[object Object],[object Object],[object Object],[object Object],[object Object]
ClaimSpotter: papers and demos http://kmi.open.ac.uk/projects/hyperdiscourse/tools/claimspotter  Hypermedia Discourse project: theories / tools / case studies / user studies: face-face and asynch. interaction http://kmi.open.ac.uk/projects/hyperdiscourse collaboration / semantics / usability / community informatics / argumentation http://www.PragmaticWeb.info  Short/full paper submission deadline: 14 May 2 nd  International Conference on  The Pragmatic Web 22-23 Oct., Tilburg, NL

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Social and Collaborative Construction of Structured Knowledge WWW2007

  • 1. Formalization, User Strategy and Interaction Design: Users’ Behaviour with Discourse Tagging Semantics Bertrand Sereno*, Simon Buckingham Shum & Enrico Motta Knowledge Media Institute, The Open University, Milton Keynes, UK * Now at: Centre for Advanced Learning Technologies, INSEAD, Fontainebleau, France Workshop on Social and Collaborative Construction of Structured Knowledge, 16th International World Wide Web Conference, Banff, Canada, May 8, 2007 Licensed under Creative Commons Attribution-ShareAlike 2.0 License Acknowledgements:
  • 2.
  • 3. Scholarly discourse as CKS… Philosophical Transactions of the Royal Society of London March 1665 Le Journal des S ça v ans January 1665 From: To: Chaomei Chen, 2006: Citation analysis Buckingham Shum et al, 2003: lineage analysis
  • 4. Scholarly discourse as CKS… Beyond document citations… ? applies These annotations are freeform summaries of an idea, as one would also find in researchers’ journals, fieldnotes, lit. review notes or blog entries Making formal connections between ideas creates a semantic citation network —> novel literature navigation, querying and visualization Method Theory Paper: “The Scent of a Site: A System for Analyzing and Predicting Information Scent, Usage, and Usability of a Web Site” “ Web User Flow by Information Scent (WUFIS)” Paper: “Information foraging” “ Information foraging theory” “ Information scent models” “ People try to maximise their rate of gaining information” Claim
  • 5. Scholarly discourse as CKS… Connecting freeform tags with naturalistic connections (“dialects”) grounded in a formal set of relations (from semiotics and coherence relations)
  • 6. source type comparativeness polarity Mancini, C. and Buckingham Shum, S.J. (2006). Modelling Discourse in Contested Domains: A Semiotic and Cognitive Framework . International Journal of Human Computer Studies, 64, (11), pp.1154-1171 Cognitive Coherence Relations —towards a relational ontology for discourse
  • 7. Scholarly discourse as CKS… Visualising claims and arguments The link-tracking service allows the user to specify structures e.g. show tags one link out from any tag on the left hand of a claim containing the string “CiteSeer” Evaluated in: V. Uren, S. Buckingham Shum, G. Li, and M. Bachler. Sensemaking Tools for Understanding Research Literatures: Design, Implementation and User Evaluation . International Journal of Human Computer Studies , 64(5):420–445, 2006
  • 8. Scholarly discourse as CKS… Querying on argumentation structures
  • 9.
  • 10. The point is… we think these kinds of structures are worth having But can users create them?
  • 11. How to help scholars engage in CKS? Pilot study: paper-based literature modelling S. Buckingham Shum, V. Uren, G. Li, B. Sereno, and C. Mancini. Computational Modelling of Naturalistic Argumentation in Research Literatures: Representation and Interaction Design Issues . International Journal of Intelligent Systems , 22(1):17–47, 2006
  • 12.
  • 13. How to help scholars engage in CKS? Pilot study: paper-based annotation Pilot study reported in: B. Sereno, S. Buckingham Shum, and E. Motta. (2005). ClaimSpotter: an Environment to Support Sensemaking with Knowledge Triples . Proc. Int. Conf. Intelligent User Interfaces , pages 199–206, ACM
  • 14.
  • 15.
  • 16.
  • 17.
  • 18. Tag length similar for novices and experts (64% 1-3 words) B. Sereno. A Document-Centric Semantic Annotation Environment to Support Sense-Making. PhD Thesis, Technical Report KMI-06-13 ), Knowledge Media Institute, The Open University, UK, September 2005. [http://kmi.open.ac.uk/publications/pdf/KMI-TR-06-13.pdf] — p.161
  • 19. Tag reuse most of them used only twice in this study (1 hour) B. Sereno. A Document-Centric Semantic Annotation Environment to Support Sense-Making. PhD Thesis, Technical Report KMI-06-13 ), Knowledge Media Institute, The Open University, UK, September 2005. [http://kmi.open.ac.uk/publications/pdf/KMI-TR-06-13.pdf] — p.259
  • 20. Transcript analysis to derive themes, sub-categories and codes
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29. ClaimSpotter: papers and demos http://kmi.open.ac.uk/projects/hyperdiscourse/tools/claimspotter Hypermedia Discourse project: theories / tools / case studies / user studies: face-face and asynch. interaction http://kmi.open.ac.uk/projects/hyperdiscourse collaboration / semantics / usability / community informatics / argumentation http://www.PragmaticWeb.info Short/full paper submission deadline: 14 May 2 nd International Conference on The Pragmatic Web 22-23 Oct., Tilburg, NL