The document provides an overview of various topics related to operations management, enterprise resource planning, supply chain management, and advanced production management, including definitions, characteristics, and specific models. It emphasizes the importance of strategies, decision support systems, vendor evaluation, and the impacts of e-commerce on supply chains. Additionally, it offers services for solved assignments at a specified price, with contact information for inquiries.

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OM0010 OPERATIONS MANAGEMENT
1. Define operations strategy. What are the differences between manufacturing and service
organisations in terms of operations strategy?
[Definition of operations
List and explain differences between manufacturing and service organisations in terms of
operations strategy]
2. Explain the characteristics of services.
[Explanation of characteristics of services]
3. What is inventory control? Explain the factors considered in inventory control.
[Definition of inventory control
Explanation of factors considered in inventory control]
4. Explain the applications of queuing models
[Give the different applications of the queuing models]
5. Write short notes on Markov analysis.
[Definition of Markov analysis.
Characteristics of Markov analysis.
Assumptions of Markov analysis.
Applications of Markov analysis.]
6. Describe the various types of decision making models.
[List the models
Describe the 3 decision making models]
OM0011- ENTERPRISES RESOURCE PLANNING
1 Explain the relationship between business functions and business processes in the
insurance sector
[Explaining the terminologies business function and business processes]
Explaining the relationship with insurance example]
Drawing the relationship with a diagram]
2 Explain ERP selection process
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[Explaining ERP selection process]
3 Earlier payroll systems used the systems which were more than process time sheets, print
payroll checks and keep total so f annual wages and deductions. Present day systems used
computer-based system that optimizes the collection, collation, transfer and presentation of
information throughout an organisation. Explain the various Roles of MIS. Explain decision
support system and its advantages and disadvantages
[4 roles of MIS
Defining decision Support system
Advantages and disadvantages of DSS]
4 Evaluate the role of vendor evaluation sub-module of the materials management module
[explaining vendor evaluation
Explaining the role of vendor evaluation sub module]
5 Write short notes on
a. Sub-modules of CRM
b. Features of human resource management module
[a. Explaining the 3 sub-modules of CRM
b. Listing at least 4 features]
6 a. Explain some of the technologies provided by PeopleSoft Inc.
b. Explain the different modules under MFG/PRO application
[a. Explaining 3 technologies
b. Explaining 4 modules]
OM0012- SUPPLY CHAIN MANAGEMENT
1 Write short notes on:
Intermodal transportation
Capacitated plant location model
Bulk shipments
Purchasing strategies
2 Discuss the steps involved in the measurement of supplier performance.
A Listing of the steps involved in the measurement of supplier performance
Explanation of the steps involved in the measurement of supplier performance
3 Write short notes on:
Lead time reduction
Cross docking
Distributor integration
E-sourcing
4 What are the issues faced in global supply chain?
A Explanation of the issues faced in global supply chain
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5 What is standardization? Explain the four approaches to standardization?
A Explanation of standardization
Description of the approaches to standardization
6 Discuss the impacts of e-commerce on SCM.
A Listing of the impacts of e-commerce on SCM
Explanation of impacts of e-commerce on SCM
OM 0013 – ADVANCED PRODUCTION AND OPERATIONS MANAGEMENT
1 Explain the methods that are used by an organisation to improve its productivity.
[Describe the 2 methods commonly used by an organisation to improve its productivity
Job analysis
Work study]
2 Write short notes on Line of Balance(LOB) technique.
[Where is LOB used
Definition of LOB
Steps in LOB technique]
3 a. Discuss the role of the government in deciding and selecting a plant location.
b. Describe the process of aggregate planning
[a.Discuss the role of the government in deciding and selecting a plant location in the backward
regions of India
Discuss the role of the government in balancing the regional development – with reference to
organisation locating their bases in developed areas
b. explain the aggregate planning process with the help of an example]
4 What are the factors an organization considers while selecting material handling
equipment?
[Explanation of the various factors an organization considers while selecting material handling]
5 Explain the steps in ISO 9000 registration and list any 4 advantages of ISO 9000 series.
[Explanation of steps
Advantages]
6 Write short notes:
Value Stream Mapping (VSM)
[Explanation of VSM
Advantages of VSM
Steps the organization performs to create VSM]
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