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Email Marketing 1-2-3
How to Get Started, Get Results
and Get Growing
@VR4SmallBiz
Agenda
• Email Marketing Basics
• Email Best Practices
• Email + Website = Better Results
• Tools and Resources to Get You Started
• Q&A
@VR4SmallBiz
Email Marketing Basics
Purpose:
• Inform/educate
• Talk about your company,
product or service
• Stay in front of your audience
• Establish yourself as an expert
• Build relationships
• Drive traffic to your website
@VR4SmallBiz
@VR4SmallBiz
Email Marketing Basics
How to Build an Email List
@VR4SmallBiz
Online:
• Sign up form on your website, blog, etc.
• Link to sign up form in your email
signature
• E-commerce retailer: post-purchase
thank you page
• Social media
Offline:
• Sign up sheet at counter, event, etc.
• Business card fish bowl
Mobile
Over 50% of emails are read on a mobile device.
Use a responsive template to ensure your emails
look great no matter where they’re read.
@VR4SmallBiz
@VR4SmallBiz
How to stand out
in an overcrowded
inbox?
Standing Out in the Inbox
“I get 100 emails a day. Why
should I open yours?”
@VR4SmallBiz
Standing Out in the Inbox
From Label
Who Are You?
• Tells your audience who’s
sending the email
• Company name usually
works best; be consistent
@VR4SmallBiz
Standing Out in the Inbox
Subject line
Why Open This Email?
• Tells readers what to expect
• Don’t repeat your From label
• Stick to 40-50 characters
• Don’t use all caps or too
much punctuation
@VR4SmallBiz
Pre-header Text
Supplements
Subject Line
• Provides compelling
information to entice
opening the email; displays
in many preview panes
• Don’t repeat the subject
line
Standing Out in the Inbox
Email Best Practices
@VR4SmallBiz
Now that they’ve opened your email …
How do you get them to engage and act?
Email Best Practices
@VR4SmallBiz
Email Best Practices
@VR4SmallBiz
Include logos, images
• Brand with your logo
Email Best Practices
@VR4SmallBiz
Include logos, images
• Brand with your logo
• Break up blocks of text
• Link your images
• Use alt text
• 80/20 text/image ratio
Email Best Practices
@VR4SmallBiz
Add Links
• Give your recipients lots
of opportunity to get to
your website
Email Best Practices
@VR4SmallBiz
Add Links
• Give your recipients lots of
opportunity to get to your
website
• Make them social by
including a link to post on
Twitter or Facebook
Email Best Practices
@VR4SmallBiz
Add Links
• Read long articles easily
• Use call-to-action
buttons
Email Best Practices
@VR4SmallBiz
Content is Everything
• What’s your story?
• Put your audience first
• Your readers must desire
your content
Email Best Practices
@VR4SmallBiz
Content is Everything
• What’s your story?
• Put your audience first
• Your readers must desire
your content
• The best marketers and
salespeople are storytellers
Email Best Practices
@VR4SmallBiz
Content: More Than Words
• Images
• Video
• Infographics (visual.ly, Pinterest)
• Charts
• Live and/or recorded demos
• User generated (customer
quotes, testimonials)
Email Best Practices
@VR4SmallBiz
Use Social Media
• Increase your social media
presence
• Give recipients an incentive
to click through to your
social media pages
Email Best Practices
@VR4SmallBiz
Make it Shareable
• Forward to a friend
Email Best Practices
@VR4SmallBiz
Make it Shareable
• Forward to a friend
• Share on Facebook and Twitter
or any social media platform
you are using
Email Sent … Now What?
@VR4SmallBiz
Understanding The Metrics
• Bounce Rate:
• Open Rate:
• Click-through Rate:
• Unsubscribe Rate:
Total email undelivered ÷ Total emails sent
Total email opened ÷ Total emails sent
Total clicks on all links ÷ Total emails sent
Total unsubscribes ÷ Total emails sent
Keep Up the Engagement
@VR4SmallBiz
Types of Emails to Send
• Newsletters
Keep Up the Engagement
@VR4SmallBiz
Types of Emails to Send
• Newsletters
• Event invitations
Keep Up the Engagement
@VR4SmallBiz
Types of Emails to Send
• Newsletters
• Event invitations
• Promotions (not just sales
or discounts)
Keep Up the Engagement
@VR4SmallBiz
Types of Emails to Send
• Newsletters
• Event invitations
• Promotions (not just sales
or discounts)
• Holiday greetings
Email + Website = Better Results
@VR4SmallBiz
Use your website to grow
your email list with a sign
up form
Engage more effectively with your audience
Email + Website = Better Results
@VR4SmallBiz
Send email campaigns
to drive traffic to your
website
Engage more effectively with your audience
Email + Website = Better Results
@VR4SmallBiz
Engage more effectively with your audience
Email
WebsiteList
Summary
@VR4SmallBiz
• Keep your readers in mind – make sure your emails
are easy to read and work with or without images
• Use what you’ve got to engage your readers or
followers
• You don’t have to be everywhere, but be where your
customers are
• Leverage email and your website to get even better
results
Use VerticalResponse for FREE
@VR4SmallBiz
• Send professional-looking emails without a designer
or any HTML coding
• Use responsive templates that automatically adapt to
look great whether they’re read on desktop, phones or
tablets
• Reach even more people by sharing the same message
on Facebook and Twitter, with just a couple of clicks
• Send up to 4,000 emails to 1,000 contacts every
month for free
Tools and Resources
@VR4SmallBiz
www.verticalresponse.com/event
Get FREE access to:
The Beginner’s Guide to Email Marketing
Guide to Building Your Email List
50 Unique Ideas for Your Next Email
Button Builder
This Presentation
@VR4SmallBiz

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Email Marketing 1-2-3: How to Get Started, Get Results and Get Growing

  • 1. Email Marketing 1-2-3 How to Get Started, Get Results and Get Growing @VR4SmallBiz
  • 2. Agenda • Email Marketing Basics • Email Best Practices • Email + Website = Better Results • Tools and Resources to Get You Started • Q&A @VR4SmallBiz
  • 3. Email Marketing Basics Purpose: • Inform/educate • Talk about your company, product or service • Stay in front of your audience • Establish yourself as an expert • Build relationships • Drive traffic to your website @VR4SmallBiz
  • 5. How to Build an Email List @VR4SmallBiz Online: • Sign up form on your website, blog, etc. • Link to sign up form in your email signature • E-commerce retailer: post-purchase thank you page • Social media Offline: • Sign up sheet at counter, event, etc. • Business card fish bowl
  • 6. Mobile Over 50% of emails are read on a mobile device. Use a responsive template to ensure your emails look great no matter where they’re read. @VR4SmallBiz
  • 7. @VR4SmallBiz How to stand out in an overcrowded inbox? Standing Out in the Inbox “I get 100 emails a day. Why should I open yours?”
  • 8. @VR4SmallBiz Standing Out in the Inbox From Label Who Are You? • Tells your audience who’s sending the email • Company name usually works best; be consistent
  • 9. @VR4SmallBiz Standing Out in the Inbox Subject line Why Open This Email? • Tells readers what to expect • Don’t repeat your From label • Stick to 40-50 characters • Don’t use all caps or too much punctuation
  • 10. @VR4SmallBiz Pre-header Text Supplements Subject Line • Provides compelling information to entice opening the email; displays in many preview panes • Don’t repeat the subject line Standing Out in the Inbox
  • 11. Email Best Practices @VR4SmallBiz Now that they’ve opened your email … How do you get them to engage and act?
  • 13. Email Best Practices @VR4SmallBiz Include logos, images • Brand with your logo
  • 14. Email Best Practices @VR4SmallBiz Include logos, images • Brand with your logo • Break up blocks of text • Link your images • Use alt text • 80/20 text/image ratio
  • 15. Email Best Practices @VR4SmallBiz Add Links • Give your recipients lots of opportunity to get to your website
  • 16. Email Best Practices @VR4SmallBiz Add Links • Give your recipients lots of opportunity to get to your website • Make them social by including a link to post on Twitter or Facebook
  • 17. Email Best Practices @VR4SmallBiz Add Links • Read long articles easily • Use call-to-action buttons
  • 18. Email Best Practices @VR4SmallBiz Content is Everything • What’s your story? • Put your audience first • Your readers must desire your content
  • 19. Email Best Practices @VR4SmallBiz Content is Everything • What’s your story? • Put your audience first • Your readers must desire your content • The best marketers and salespeople are storytellers
  • 20. Email Best Practices @VR4SmallBiz Content: More Than Words • Images • Video • Infographics (visual.ly, Pinterest) • Charts • Live and/or recorded demos • User generated (customer quotes, testimonials)
  • 21. Email Best Practices @VR4SmallBiz Use Social Media • Increase your social media presence • Give recipients an incentive to click through to your social media pages
  • 22. Email Best Practices @VR4SmallBiz Make it Shareable • Forward to a friend
  • 23. Email Best Practices @VR4SmallBiz Make it Shareable • Forward to a friend • Share on Facebook and Twitter or any social media platform you are using
  • 24. Email Sent … Now What? @VR4SmallBiz Understanding The Metrics • Bounce Rate: • Open Rate: • Click-through Rate: • Unsubscribe Rate: Total email undelivered ÷ Total emails sent Total email opened ÷ Total emails sent Total clicks on all links ÷ Total emails sent Total unsubscribes ÷ Total emails sent
  • 25. Keep Up the Engagement @VR4SmallBiz Types of Emails to Send • Newsletters
  • 26. Keep Up the Engagement @VR4SmallBiz Types of Emails to Send • Newsletters • Event invitations
  • 27. Keep Up the Engagement @VR4SmallBiz Types of Emails to Send • Newsletters • Event invitations • Promotions (not just sales or discounts)
  • 28. Keep Up the Engagement @VR4SmallBiz Types of Emails to Send • Newsletters • Event invitations • Promotions (not just sales or discounts) • Holiday greetings
  • 29. Email + Website = Better Results @VR4SmallBiz Use your website to grow your email list with a sign up form Engage more effectively with your audience
  • 30. Email + Website = Better Results @VR4SmallBiz Send email campaigns to drive traffic to your website Engage more effectively with your audience
  • 31. Email + Website = Better Results @VR4SmallBiz Engage more effectively with your audience Email WebsiteList
  • 32. Summary @VR4SmallBiz • Keep your readers in mind – make sure your emails are easy to read and work with or without images • Use what you’ve got to engage your readers or followers • You don’t have to be everywhere, but be where your customers are • Leverage email and your website to get even better results
  • 33. Use VerticalResponse for FREE @VR4SmallBiz • Send professional-looking emails without a designer or any HTML coding • Use responsive templates that automatically adapt to look great whether they’re read on desktop, phones or tablets • Reach even more people by sharing the same message on Facebook and Twitter, with just a couple of clicks • Send up to 4,000 emails to 1,000 contacts every month for free
  • 34. Tools and Resources @VR4SmallBiz www.verticalresponse.com/event Get FREE access to: The Beginner’s Guide to Email Marketing Guide to Building Your Email List 50 Unique Ideas for Your Next Email Button Builder This Presentation

Editor's Notes

  1. Email: A very good investment
  2. Don’t rely/depend solely on these numbers to gauge email marketing success. Things like increase in website traffic, engagement, sales/revenue, etc. are more important. Average open rates: Prospect mailings – 11-13% B2B – 22% B2C – 15-20% Non-profit – 15% Average CTR: Prospects – 1-3% B2B – 7% B2C – 6% Non-profit – 4% Average bounce rate: Regularly mailed list – .2-.5% Infrequently mailed list – 5-7% First-time mailing list – 20-30% Average unsubscribe results: Regularly mailed list – .2-.75% Infrequently maiked list – 2-5% STATS COURTESY OF THE DMA
  3. Your site is where your readers can get more information, buy a product, book a service, RSVP to an event, etc. Drives direct revenue, attendance, donations.