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Slides: Go Beyond Dashboards With the Next Generation of Analytics
The document discusses the concept of 'infusing analytics everywhere' to go beyond traditional dashboards, emphasizing the importance of integrating analytics into all business processes to enhance decision-making and improve customer experiences. It highlights key statistics, including the potential for increased revenue and customer retention when analytics are effectively implemented, and outlines the common challenges faced in data accessibility and effectiveness. The document also describes practical applications and benefits seen from organizations that have adopted this approach, ultimately advocating for a shift to a more integrated, intelligence-driven strategy in analytics.
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Overview of Next Gen Analytics in enhancing data strategies beyond traditional dashboards.
Key outcomes include new revenue streams, customer experience, efficiency, and engagement, with analytics showing 23x more chances of customer acquisition.
Identifying challenges like customer drop-off and leads while critiquing static data reports that lead to business stagnation.
Discusses how businesses feel restless due to outdated processes and emphasizes a 400% learning increase with combined visual and text data.
Highlights the need for data democratization and the reality that 80% of analytics projects fail, with access and governance barriers.
Focuses on the untapped data potential and common struggles accessing timely analytics amid interruptions.
Introduces the concept of analytics infusion, moving beyond dashboards to integrated intelligence in workflows.
Case studies demonstrating analytics infusion results, including Nasdaq's performance boost and Luma Health's reduction in no-shows.
Outlines steps to enhance data access, reduce skill gaps, and foster customer-centric innovation for analytics integration.
Encourages a comprehensive approach to analytics by connecting, fusing, infusing, and analyzing data for broader insights.
Positioning Sisense as a customizable platform with AI-powered personalization and actionable insights for all data users.
Wrap-up of the presentation and contact info for further inquiries.
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Slides: Go Beyond Dashboards With the Next Generation of Analytics
- 1. Infuse Analytics Everywhere GoBeyond Dashboards with Next Gen Analytics Infuse Analytics Everywhere
- 2. 2 Infuse Analytics Everywhere 2 MindiGrissom Analytics Evangelist Data Enthusiast Foodie Extraordinaire
- 3. 3 Infuse Analytics Everywhere Top5 Strategic Outcomes* Identify new revenue streams Enhance customer experience Improve operational efficiencies Increase revenue Drive more engagement *Harvard Business Review Analytic Services
- 4. 4 Infuse Analytics Everywhere 4 Valueof Analytics 23x More likely to acquire new custom ers 6x More likely to retain existing custom ers 19x More likely to be profitable
- 5. Infuse Analytics Everywhere 5 Whyare certain custom ers dropping off during this sales stage? Which channel is generating the m ost leads? What is driving engagem ent in our product?
- 6. Infuse Analytics Everywhere 6 Staticdata reports
- 7. Infuse Analytics Everywhere 7 Ledto a restless business…
- 8. Infuse Analytics Everywhere 8 400%learning increase with visual + text
- 9. Infuse Analytics Everywhere 9 Easierto consum e, yet siloed & redundant Data democratization
- 10. Infuse Analytics Everywhere 10 Usedata in new unique ways Digital transformation
- 11. Infuse Analytics Everywhere 11 Dataexpectations Infuse Analytics Everywhere People, Process, Technology Data Democratization Digital Transformation
- 12. Infuse Analytics Everywhere 12 Datareality 80% of analytics projects fail 90% of digital transformation strategies modernize NOT transform Infuse Analytics Everywhere <24% Rate effectiveness use of data 7+
- 13. 13 Infuse Analytics Everywhere Datais valuable, yet still untapped 61% skill set gaps 43% high quality data 62% access & governance
- 14. 14 Infuse Analytics Everywhere AnalyticsToday… Answer found Back to planning with answers in hand Request access to others Find dashboard Dig around… Oh no! VPN trouble Please reset your password Proceed to dashboard Zoom m eeting interrupts again! You’ve been interrupted by a different request! IM to colleagues What ad is resonating & why?
- 15. Infuse Analytics Everywhere 15 Flipthe script… Analytics Infusion
- 16. 16 Infuse Analytics Everywhere 16 Thedifference? Go beyond the dashboard Reliance on custom er loyalty Standalone insights Disconnected workflows & decision-m aking to intelligence infusion Intuitive, autom atic intelligence Drive enhanced custom er experience to deliver increased value Naturally infused into every application, process and workflow
- 17. 17 Infuse Analytics Everywhere 17 AnalyticInfusion IRL
- 18. 18 Infuse Analytics Everywhere 18 19% more likely to achieve hardest, strategic outcom es with analytics infused into just 50% of workflows
- 19. 19 Infuse Analytics Everywhere 19 ●Decreasing customer satisfaction with existing investor tools Nasdaq achieves10x performance boost Business Challenge ● Executive insight into stock ownership for deeper investor relations ● Increase customer stickiness & exceed experience expectations Impact / Value Solution ● Infused analytics as a product to deliver intelligence
- 20. 20 Infuse Analytics Everywhere 20 •Pandemic rapidly changed patient & provider interactions Luma Health reduces no- shows by 79% Business Challenge • 79% reduction in no-shows • Increased average NPS to 89 • Created three products Impact / Value Solution • Analyze sentiment & data in real-time to understand customer needs
- 21. 21 Infuse Analytics Everywhere 21 •Surge in sales with remote workforce growth & need to maintain high customer satisfaction Skullcandy supercharges customer success Business Challenge • Accurately predict return rates for un-released products • Better inform new product design decisions with 360 degree feedback Impact / Value Solution • Infused sentiment analysis within customer success teams
- 22. 22 Path to intelligenceinfusion Infuse Analytics Everywhere Rem ove access barriers Step 1 Reduce skill set gaps Step 2 Perpetual custom er- centric innovation Step 3
- 23. 23 Fuse business objectives,use cases & technical requirements • 3rd party partnerships across entire data lifecycle • Data Catalogs, virtualization, etc Connect all data • Cloud, in-application, on-prem ises • Big, sm all, unstructured, structured Step 1: Remove access barriers 23
- 24. 24 Analyze & exploredata, with or without code • Self-service, drag & drop analytics • Explore data through rapid ad-hoc analysis using SQL, R or Python Augment every analysis with AI -driven intelligence • Leverage power of AI to work sm arter not harder • Make sense of any data with autom atic insight & im pact highlights Step 2: Reduce skill set gaps Infuse Analytics Everywhere
- 25. 25 Infuse actionable intelligenceat the right place & the right time, every time • Em bed visualizations directly into applications • Em power users to act wherever they are • Autom ate m ultiple steps in a workflow • Create differentiated products & drive deeper custom er engagem ent Step 3: Perpetual innovation 25
- 26. 26 Infuse Analytics Everywhere Gobeyond the dashboard by infusing intelligence Data Strategy Connect Fuse Infuse Augment Analyze Biz Apps Workflows Processes New Markets New Products New Features 26 Infuse Analytics Everywhere
- 27. 27 Infuse Analytics Everywhere 27 27 InfuseAnalytics Everywhere The Sisense Difference Highly Customizable Custom analytic experiences using developer APIs or a no code environment AI-Powered Personalization Deeply integrated proprietary recommendation engine to personalize the analytics experience Powerful Data Engine Process massive volumes in memory, live and hybrid directly in cloud data warehouses Actionable Intelligence Infusing actionable insights directly where people are spending their time Analytics Continuum Scale across all use cases and skill levels
- 28. Infuse Analytics Everywhere InfuseAnalytics Everywhere Without data, you’re just another person with an opinion W. Edwards Dem ing
- 29. Infuse Analytics Everywhere Thankyou. 29 Mindi.Grissom@sisense.com 29