Data Governance Best Practices

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Copyright © 2021 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
Real-World Data Governance
Data Governance Best Practices
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Robert S. Seiner – KIK Consulting / TDAN.com
November 18, 2021 – 11:00 a.m. PT / 2:00 p.m. ET

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Introduction

#RWDG @RSeiner
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• In the webinar, I will share
– The Value of Performing a Data Governance Best Practice Assessment
– A Practical List of Industry Data Governance Best Practices
– Criteria to Determine If a Practice is Best Practice
– Steps to Follow to Complete an Assessment
– Typical Recommendations and Actions That Result From an Assessment
Abstract

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• Data Governance – Execution and Enforcement of Authority …
• Data Stewardship – Formalization of Accountability …
• Metadata – Data, Stored in IT Tools, Improve Business and Technical Understanding …
• Data Steward – A Person That is Held Formally Accountable …
• Metadata Management – Action of Managing the Definition, Production, and Usage …
Definitions

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• Talking Points:
– Justify the Actions That Will Be Taken to Govern Data
– Taking a “Ready, Aim, Fire” Approach
– Engaging Appropriate Stakeholders
– Assessment Precedes the Roadmap / Action Plan
– Requirements to Complete
The Value of Performing a Data Governance Best Practice Assessment

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• Justify the Actions That Will Be Taken to Govern Data
– One of Four Staples of Program Development
• Assessment / Critical Analysis
• Roadmap / Action Plan
• Roles & Responsibilities
• Communication Plan

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• Justify the Actions That Will Be Taken to Govern Data
– Best Practices for Standing Up a Data Governance Program
– Best Practices for Assessing an Existing Data Governance Program
– Planning to Develop a Plan

#RWDG @RSeiner
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• Taking a “Ready, Aim, Fire” Approach
– Starting By Doing Vs Starting With a Plan of Directed Actions
– Benefits of Having a Plan
– Justifying the Actions You Will Take
– Artifact to Share With Appropriate Audiences

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• Engaging Appropriate Stakeholders
– Executive Audiences
– Strategic Audiences
– Tactical Audiences
– Operational Audiences
– Support Audiences
– Use Case Audiences

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• Assessment Precedes the Roadmap / Action Plan
– Best Practices
– Assessment Against Best Practices
– Recommendation
– Actionable Streams
– Action Plan

#RWDG @RSeiner
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• Assessment Requirements
– Requires Well-Defined Best Practices
– Requires Allocated Resources to Prepare Best Practices
– Requires Allocated Resources to Conduct Assessment
– Requires Stakeholders to Participate in the Assessment
– Requires Resource to Prepare the Assessment Artifact

#RWDG @RSeiner
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A Practical List of Industry Data Governance Best Practices
• Talking Points:
– Why Best Practices are Important
– Characteristics of a Productive Best Practice
– Industry Best Practices Selected Most Often
– Industry Best Practices Selected Less Often (but that are still important)

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• Why Best Practices are Important
– Procedures that are accepted or prescribed as being correct or most effective. Oxford Dictionary
– Defining a Target to Assess Against
– Appropriate Actions to Stand Up a Data Governance Program
– Best Practice is an Expression Used A Lot in Preparing Actions

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• Characteristics of a Productive Best Practice
– Follow Best Practice Criteria
– Limited Verbiage
– Present Tense
– Underline Key Terms

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• Industry Best Practices Selected Most Often
– Senior Leadership Support, Sponsor, and Understand Actions of Data Governance
– Resources are Allocated to Administer Program on a Continual Basis
– Goals, Scope, Expectations, and Metrics Defined and Approved
– Senior Leadership Support, Sponsor, and Understand Actions of Data Governance
– Resources are Allocated to Administer Program on a Continual Basis
– Goals, Scope, Expectations, and Metrics Defined and Approved
*** IMPORTANT SLIDE ***

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– Roles and Responsibilities are Clearly Defined, Tested, and Shared
– Policy / Guidelines are the Backbone of Program Success
– Governance is Applied Consistently Across Data Types
– Roles and Responsibilities are Clearly Defined, Tested, and Shared
– Policy / Guidelines are the Backbone of Program Success
– Governance is Applied Consistently Across Data Types

#RWDG @RSeiner
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• Industry Best Practices Selected Less Often (but that are still important)
– Data Stewards responsibilities are recognized rather than being assigned and handed to
employees as “new” responsibilities.
– Data Governance and the stewarding of data is part of everyday business to develop and
maintain a high quality of data and information.
– Data Steward Roles & Responsibilities are part of individual’s job description but will not be
the title (position name) for these individuals.

#RWDG @RSeiner
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• Industry Best Practices Selected Less Often (but that are still important)
– Individuals that are recognized as filling the roles of data governance are evaluated according
to their willingness, ability, and capability of filling the obligations of the roles.
– Accountability for the management of data definition, production and usage is the
responsibility of every individual that is identified in one or more of the Roles.

#RWDG @RSeiner
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• Talking Points:
– Why Criteria are Important
– Two Best Practice Criteria
– Including the Criteria in the Assessment
Criteria to Determine If a Practice is Best Practice

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• Why Criteria are Important
– Need to “Test” Best Practices Against Principles
– Need to Justify Why Best Practices Were Selected
– Need to Share Criteria with Participants
– Need to Demonstrate Method for Assessment

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• Two Best Practice Criteria
– Practical and Do-Able Given Organizational Culture and Readiness
– Program and Activities At Risk If Best Practice is Not Achieved

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• Including the Criteria in the Assessment
– Share the Best Practices in the Assessment
– Share the Criteria in the Assessment
– Specify the Importance of the Criteria with Each Best Practice
– Leads Into the Questions to Address with Each Best Practice

#RWDG @RSeiner
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• Talking Points:
– Best Practices for Best Practice Development
– Recognize Appropriate Stakeholders to Include
– Best Practice Questions and Questionnaire
– Conducting the Best Practice Assessment
– Results in the Form of Critical Analysis
Steps to Follow to Complete an Assessment

#RWDG @RSeiner
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• Best Practices for Best Practice Development
– Begin with Proven Industry Best Practices
– Follow Best Practice Criteria and Structure
– Engage the Appropriate People
– Prepare Participants in Advance
– Schedule the Assessment Meetings Over Short Period of Time

#RWDG @RSeiner
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• Recognize Appropriate Stakeholders to Include
– Executive, Strategic, Tactical …
– Participants in Initial Use Case(s)
– Business and Technical Management
– People That Will Be Recognized Into Roles

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• Best Practice Questions and Questionnaire
– What are your biggest challenges around data?
– Why is this best practice for the organization?
– What are we already doing that we can leverage toward the best practice?
– Where is there opportunity to improve toward the best practice?
•
– What are your biggest challenges around data?
–
– What are we already doing that we can leverage toward the best practice?

#RWDG @RSeiner
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• Best Practice Questions and Questionnaire
– What is the gap between present state and best practice state?
– What is the risk associated with the gap?
– What are the recommended steps to take to narrow / eliminate the gap?
•
–
–
–

#RWDG @RSeiner
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• Conducting the Best Practice Assessment
– Provide Best Practices and Questionnaire to Participants in Advance
– Assemble Participants in Logical Groups
– Orient Participants to Data Governance and Data Stewardship
– Scheduling an Hour Should be Sufficient
– Share Results of Assessment with Participants

#RWDG @RSeiner
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• Results in the Form of Critical Analysis
– Executive Summary – Expected Outcomes, Method, Participants
– Preface – Definition, Purpose and Best Practices
– Preliminary Results – Recommendations, Actionable Streams and Notional Timeline
– Key Findings – Per Best Practice
– Assessment Details – Per Best Practice, Answers to Best Practice Questions
– Appendices – Session Groups, Terms in Best Practices
•
– Executive Summary – Expected Outcomes, Method, Participants
– Preface – Definition, Purpose and Best Practices
– Preliminary Results – Recommendations, Actionable Streams and Notional Timeline
– Key Findings – Per Best Practice

#RWDG @RSeiner
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• Talking Points:
– List of Typical Best Practice Recommendations
– Sharing the Assessment With the Appropriate People
– Recommendations Feed the Data Governance Action Plan / Roadmap
Typical Recommendations and Actions That Result From an Assessment

#RWDG @RSeiner
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• List of Typical Best Practice Recommendations
– Develop and Deploy a Data Governance Operating Model of Roles & Responsibilities
– Develop and Act on Data Governance Communication and Awareness Plan
– Design and Deliver a Program and Data Documentation (Data Catalog/Metadata) Platform
– Define the Data Governance Program Core Components (per identified best practices)

#RWDG @RSeiner
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• List of Typical Best Practice Recommendations
– Identify, Organize, Place, and Deploy Permanent Data Governance Manager / Office
– Design and Deliver Data Stewardship Guidelines
– Deliver a Set of Performance Metrics
– Incrementally Roll Out the Data Governance Program

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• Sharing the Assessment With the Appropriate People
– Share with Participants
– Share with Core Team
– Share with Executive Sponsor(s)
– Share with Data Governance Council
– Make Available Through the Home for Your Data Governance Program

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• Recommendations Feed the Data Governance Action Plan / Roadmap
– Executive Summary
– Actionable Streams and Timeline
– Program Deployment Activities
– Technical Infrastructure Roadmap
– Actionable Stream Details and Actions
•
–
– Actionable Streams and Timeline
– Program Deployment Activities
– Technical Infrastructure Roadmap
– Actionable Stream Details and Actions

#RWDG @RSeiner
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• In the webinar, I shared
– The Value of Performing a Data Governance Best Practice Assessment
– A Practical List of Industry Data Governance Best Practices
– Criteria to Determine If a Practice is Best Practice
– Steps to Follow to Complete an Assessment
– Typical Recommendations and Actions That Result From an Assessment
Summary

#RWDG @RSeiner
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Questions & Answers

#RWDG @RSeiner
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Contact Information
• Robert S. Seiner
KIK Consulting & Educational Services – KIKconsulting.com
The Data Administration Newsletter – TDAN.com
rseiner@tdan.com @RSeiner

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