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See the Whole Story: The Case for a Visualization Platform

The document outlines a presentation led by Eric Kavanagh and Dan Brault regarding Qlik's data visualization platform, highlighting its capabilities and benefits for various industries. It details the platform's key features such as data integration, governance, and a modern analytics library, aimed at empowering business users while ensuring data security. Additionally, the document quantifies the return on investment for different sectors, demonstrating significant cost savings and operational efficiencies achieved through Qlik's analytics solutions.

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Grab some coffee and enjoy the pre-show banter before the top of the hour! !
The Briefing Room See the Whole Story: The Case for a Visualization Platform
Welcome Host: Eric Kavanagh eric.kavanagh@bloorgroup.com @eric_kavanagh
u Reveal the essential characteristics of enterprise software, good and bad u Provide a forum for detailed analysis of today s innovative technologies u Give vendors a chance to explain their product to savvy analysts u Allow audience members to pose serious questions... and get answers! Mission
Topics October: DISCOVERY / VISUALIZATION November: IoT December: INNOVATORS
What You See… u Beauty is only skin deep u It’s what’s on the inside that counts (literally) u A data visualization platform is key
Analyst Robin Bloor is Chief Analyst at The Bloor Group robin.bloor@bloorgroup.com @robinbloor
Qlik u Qlik offers a variety of data visualization solutions u Qlik’s Analytics Platform includes a library of visualizations for dashboards and applications that can be embedded and reused u The platform is powered by the Qlik Indexing Engine (QIX), an in-memory columnar data store that enables on-demand aggregations
Guest: Dan Brault Dan Brault, Senior Manager, Product Marketing, Qlik Dan Brault is a member of Qlik’s product marketing organization, which is comprised of global industry experts who lead Qlik’s industry and functional specific go-to-market initiatives spanning sales, marketing, solutions and partners. This includes the development of industry messaging and positioning, representing Qlik at industry specific events and briefings, and leading the overall horizontal and solution strategy for Qlik on a global basis. Dan is primarily responsible for creating a series of go-to-market strategies and toolkits targeted at various business functions to align with downstream organizations such as sales, alliances and marketing to execute these solutions and drive revenue. Dan joined Qlik in 2012 on the Product Marketing team and has developed his role and transitioned to the Industry Solutions team as Qlik has matured in their solution strategy around functional go-to- market around Global Solutions Programs.
Visual Analytics: See the whole story that lives within your data The Briefing Room Daniel Brault – Sr. Mgr. Product Marketing October 4th, 2016
Founded in Lund, Sweden in 1993 Headquartered in Radnor, PA, USA 39,000 customers and 1,700 partners in more than 100 countries 10 years’ growth outpacing marketMore than 2,500 employees 39,000 1,700 100
3 Gartner recognizes Qlik® in Magic Quadrant for Business Intelligence and Analytics Platforms Source: Gartner, Magic Quadrant for Business Intelligence and Analytics Platforms, Josh Parenteau et al, February 4, 2016. The Gartner document is available upon request from Qlik. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Qlik. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.
39,000 happy customers Communications, energy, and utilities Manufacturing and high tech Financial services Healthcare and life sciences Retail and services Public sector
5 There is a broad spectrum of needs and analytics use cases across any business, all of which are important storage automated pre analysis reporting mobility embedded analytics collaboration and sharing analytic apps high performance databases preparation acquisition VISUALIZATION Visualization alone isn’t the answer Source: “The Digital Universe of Opportunities: Rich Data and the Increasing Value of the Internet of Things” – April 2014
Maximizing analytic value HIGH LOW Analytic value BUSINESS USERS DATA SCIENTISTS Descriptive analytics Reporting and viz tools Diagnostic analytics Predictive analytics (Why did it happen?) (What is likely to happen?) (What happened?)
Maximizing analytic value HIGH LOW Analytic value BUSINESS USERS Descriptive, diagnostic and predictive analytics (“What happened?”, “Why did it happen?” and “What is likely to happen?” REMOVE GRAY LINEDescriptive, diagnostic, and predictive analytics (“What happened?”, “Why did it happen?”, and “What is likely to happen?”
8 What constitutes a modern analytics platform? •  Data integration and management to enable complex, scalable analysis •  Data indexing to support freeform exploration and discovery •  Governance and security to protect data integrity •  Library of modern visualizations to visualize data •  Open and standard API access with full capability to extend and embed •  Toolkits to accelerate and simplify development and creation •  Choice of on- and off-premise deployment models •  Broad ecosystem and community to inspire innovation
See the whole story that lives within your data Innovative associative model enables users to probe all the possible associations that exist in their data, across all data sources, to answer not just “What happened?”, but “Why?”, and “What is likely to happen?” A platform for all your visual analytics needs More than a tool, Qlik’s platform approach enables centrally deployed guided analytics, self-service data visualization, embedded and custom built analytics, collaboration, and reporting Agility for the business user, with trust and scale for IT Supports the business and IT; data sourcing and preparation, visualization and analytics, collaboration, and reporting — all within a governed framework Why our approach is unique A visual analytics platform
See the whole story that lives within your data Example: Tell us all of the patients who had a hip replacement that cost more than $10,000; the surgeons that treated those patients and have used different prosthetics for those hip replacements… versus Associative visual analyticsLinear data visualization Result of the partial story: You reduce the number of operations Result of the whole story: You increase effectiveness of procedures to maintain the number of operations
Governance is empowerment Reusability Security and control Manageability Performance and scale Multiple data sources Agility for the business user, with trust and scale for IT so you leave no data behind
Our modern BI portfolio Foundation QIX Associative Engine EnterpriseCloud®Desktop Value-added Services Applications Services Ecosystem
13 Qlik platform-enabled visual analytics Embedded analytics Custom analytics applications Self-service data visualization Qlik® Analytics Platform® Qlik Sense® Enterprise Guided analytics Reporting and collaboration Qlik® NPrintingTM Decentralized analysis and exploration for individuals and groups Centrally deployed guided analytics to multiple knowledge workers Analytics embedded in web and enterprise applications Custom-built analytics applications for internal and external use Pixel-perfect report distribution and storytelling across the enterprise QlikView®
14 Connectivity to data files, Qlik DataMarket, standards compliant, application specific, and new web-based data sources Qlik Connectors™ This document and Qlik‘s strategy and possible future developments are subject to change and may be changed by Qlik at any time for any reason without notice. This document is provided without a warranty of any kind. The document may not be copied, distributed, or otherwise shared with any third party.
15 Common Qlik ® solution areas by industry sector Manufacturing and high tech •  Sales and marketing •  Supply chain •  Manufacturing operations Financial services •  Risk management •  Customer intelligence •  Cost reduction Retail and services •  Customer intelligence •  Merchandising •  Supply chain •  Operations Healthcare •  Clinical and outcomes •  Operations •  Finance and performance improvement Communications •  Sales and marketing •  Customer intelligence •  Finance •  Operations Life sciences •  Sales and marketing •  Clinical and operations •  Supply chain Energy and utilities •  Sales and marketing •  Customer intelligence •  Finance •  Operations Public sector •  Government spend analysis •  Workforce performance •  Crime analysis and intelligence
16 Common Qlik ® solution areas by function Finance •  Financial planning and analysis •  Expense management •  Revenue and profitability •  Cash-flow and balance sheet •  Risk and compliance IT as a user •  IT infrastructure •  Asset management •  Governance and security •  Software and licensing •  Project management Human resources •  Total rewards •  Recruitment •  Workforce management •  Learning and development Marketing •  Market planning •  Brand management •  Campaign performance •  New product development and innovation •  Digital analytics Supply chain •  Procurement •  Vendor management •  Transport warehousing and distribution •  Supply chain performance •  Supply chain planning R&D and engineering Service and support •  Contact center •  Warranty analysis •  Field service •  Customer experience and lifetime value •  Support cases / helpdesk Sales •  Pipeline and quota management •  Customer analysis •  Product analysis •  Channel analysis •  Sales planning •  R&D pipeline •  Quality •  Health and safety •  Manufacturing operations •  Asset management and integrity
Demonstrations
experience it for yourself Create an app Qlik.com/download Share an app Qlikcloud.com Try an app Sense-demo.qlik.com Test your skills Qlik.com/us/services/training/skills-assessment
Thank You
Customer references
21 ROI with Qlik® — Healthcare •  25% decrease in contractor employment needs •  $10m budget savings as a result •  1 year duration projects now reduced to 6 weeks •  €42m in procurement cost savings over 2 years •  231 hours/month reduced to 54 hours for BI work •  158 deaths per year have been avoided •  75% reduction in conference calls after QlikView® •  $36m in savings through Operations optimization •  120% attainment in account retention goals •  Forecasting accuracy went from 30% -> 7% variance •  65% reduction in reporting time •  10–12 day waiting period eliminated for research queries •  <30 day deployment time frame •  30% increase in revenue •  30% increase in clinical productivity •  25% increase in treatment plan completion •  $12–15m increase in annual revenue •  TDWI Best Practices Award winner
22 ROI with Qlik® — High tech •  $100m in added revenue from the support and service contracts they are now able to monitor and quickly address •  $4m cost savings •  1 day to deliver first QlikView® app, subsequent applications take 2-3 days •  99% reduction in time to fulfill new BI application requests – from 6 months to a few days •  <6 weeks to deploy QlikView in Finance and Sales areas •  Before: “50% of the finance group spent 50 per cent of their time gathering reports” •  After: 30% est. savings on employees’ resources and time •  $1.25m in calculated savings by delaying EDW project •  Generates invoices from QlikView by combining multiple billing systems; avoided separate system purchase •  16 month calculated payback period for thousands of users •  95% reduction in time and manual effort to produce reports •  10–20% increased productivity of call center reps 10% reduction in cost per website lead
23 ROI with Qlik® — Manufacturing and CP •  99% reduction in time spent on sales-related reporting •  Reduced audit time from 3 weeks to 2–3 days •  30% reduction in BI system TCO •  Replaced Cognos with QlikView® •  50% reduction in infrastructure costs •  Reduction in data volume from 40 to .3 gigabytes •  20 minute refreshes instead of 9 hours in the past •  20% increase in on-shelf availability •  A 3% reduction in waste •  <1 year ROI •  £300k incremental sales increase in 3 months •  45% reduction in waste production •  $2.4m in quantified savings •  50% reduction in machine changeover and setup times •  10% improvement in inventory optimization has resulted in hundreds of millions of savings using QlikView •  $18m of cost savings from a single Market Share app Top 10 Global High Tech Manufacturer
24 ROI with Qlik® — Financial services •  5,000+ QlikView® users deployed in <6 months •  Big Data: 4.3m customers with 260m agreements and 800b cells analyzed in QlikView •  $221k projected cost savings not including reduction in time spent on manual budgeting and data reconciliation •  <8 week implementation •  25% improvement in lead conversion rates •  60% reduction in time and IT resource requirements for regulatory reporting •  17% overall business growth over 2 years attributed to QlikView •  $400,000 savings achieved over a period of 2 years •  <4 week deployment to business users •  10 days to achieve quantifiable ROI •  6 days to deploy first application
25 ROI with Qlik® — Banking, securities, and investments •  5,000+ QlikView® users deployed in <6 months •  Big Data: 4.3m customers with 260m agreements and 800b cells analyzed in QlikView •  $2m estimated ROI for every 100 QlikView users •  $1b+ in increased deposits related to QlikView cross sell app •  $1m savings per year in printing expenses by analyzing 25k+ employees’ spend and changing behavior using QlikView Top 10 Global Retail Bank Top 10 US Retail Bank •  $1m savings by analyzing Market Data Services (MDS) spend •  5,000%+ ROI on overall QlikView investment •  60 FTE spreadsheet users re-allocated after QlikView •  <3 months payback period on QlikView investment •  $7.1m NPV calculated internal ROI Top 10 Global Investment Bank Top 20 Global Investment Bank •  $10.2m in cost savings within 4 months by identifying unnecessary resources and either eliminating or reassigning them •  96% year over year increase in staff productivity •  12 weeks for entire deployment in Westpac’s wealth management division
26 ROI with Qlik® — Insurance •  $221k projected cost savings not including reduction in time spent on manual budgeting and data reconciliation •  <8 week implementation •  25% improvement in lead conversion rates •  60% reduction in time and IT resource requirements for regulatory reporting •  17% overall business growth over 2 years attributed to QlikView® •  $400,000 savings achieved over a period of two years •  <4 week deployment to business users •  10 days to achieve quantifiable ROI •  6 days to deploy first application •  1,000+ complex data sources governed with QlikView Expressor •  $300m of financial transactions reconciled down to the penny •  4 weeks to deploy 5 QlikView Expressor data flows •  $26m in claims fraud savings by QV discovery •  $7m avoided in Cognos upgrade/maintenance costs Top 25 U.S. Insurer
27 ROI with Qlik® — Retail and wholesale •  With QlikView®, a one-month shopping event generated: •  17,237 discount code downloads •  16,330 new customer profiles •  50% increase in online sales vs. the previous month •  “QlikView is a superb tool for managing inventory by allowing you to optimize stock levels and lower costs associated with excess stock. By using QlikView in our day-to-day operations, we’ve improved inventory utilization by 5 percent.” •  QlikView drove better visibility into inventory reserves; consequently, inventory reserves dropped by $500,000 within a year after implementing QlikView •  50% as much time to access 80% more detailed information by using QlikView •  45 days to 30 days for inventory stock •  $1m savings within 3 months as a result of using QlikView
28 ROI with Qlik® — Communications •  1+ terabyte of data each day analyzed in QlikView® which provides full visibility into network roaming traffic •  Lower TCO by displacing BO and Oracle •  Increased user satisfaction and faster query response times •  30% overall company revenue increase •  100% uplift in sales over 12 months for a leading brand •  £550k cost savings in the last 12 months •  10% increase in customer service rating for a leading brand •  35 point increase in NPS over 6 months for a leading operator •  30 day response times now accomplished in near real time •  12 weeks to develop enterprise apps shared across 5 businesses •  1 day to deliver first QlikView app, subsequent applications take 2–3 days •  99% reduction in time to fulfill new BI application requests — from 6 months to a few days •  $1.25m in calculated savings by delaying other projects •  Generates invoices from QlikView by combining multiple billing systems; avoided separate system purchase •  16 month calculated payback period for 1000’s of users
29 ROI with Qlik® — Public sector (safety) •  £256,250 savings in labor time •  £80,000 savings in training costs •  £925,000 savings in technology costs •  97% accuracy rate in national crime statutory data submissions using QlikView® vs. a national average of 67% •  43 man years’ worth of data analysis done in QlikView •  9 months of work before QlikView now done in 1 minute •  3 hours to load and analyze 2b rows of crime detail; resulted in tracking down an alleged serial killer •  £350,000 savings related to crime mapping •  20 data sources analyzed 24/7 for emergency services •  “These four apps alone freed up 4,893 hours per year of no-value data compilation, with the associated payroll cost of $215,000. This was like getting 2.35 full-time employees for free.” •  “The number of open National Fire Incident Reports has been reduced by 600 reports — a 90 percent decrease in six months.”
30 ROI with Qlik® — Public sector (government) •  €42m in procurement cost savings over 2 years •  231 hours/month reduced to 54 hours for BI work •  The Danish Justice Ministry have increased their case handling efficiency by 9% — equivalent to 60 full-time employees •  £3m savings in first year with QlikView •  £24m forecast over 5 years using QlikView •  ½ day reduced to ½ hour for typical in-depth analysis •  £150,000 savings per year for budget reports •  2 day improvement in monthly reporting process
31 ROI with Qlik® — Life sciences •  15 hours per week time saved within customer service team •  8 hours per week time saved in finance team •  7 hours per month saved with tracking follow-up reports •  >80% of entire employee workforce uses QlikView® Top 20 US Life Sciences Company •  “The investment in QlikView has earned itself back over 5 times times already.” •  4 hours per week per person saved on report creation •  34% savings in 2013 related to a cellular spend monitor app that integrated employee info with 7 data sources
Perceptions Analyst: Robin Bloor
Robin Bloor, PhD
The BI Universe (Simplified)
A Variety of Flavors u  Familiarize u  Read/browse u  Visualize u  Examine/drill u  Snapshot u  Utilize u  Monitor u  Act u  Interact/investigate u  Estimate/predict u  Embed
Beyond The Madd(en)ing Spreadsheet Most of the time you do not just view data, you interact with it:   Anatomically – via drill down and summary   Mathematically – via algorithms Exploratively – via a variety of perspectives   Topologically – through its visual appearance
Data Consumers & Explorers SPECIFIC USER TYPES: Needs to be informed/ enabled in an easily digested manner THE CONSUMER Needs to be provided with: • an exploratory capability • a versatile set of tools • a versatile set of visualizations • training/education THE EXPLORER
Self-service & Productivity The level of self-service and its usefulness are not simple things. In the best of circumstances the user probably cannot self-design the way their whole job works.
Total BI BI is the feedback loop for corporate systems. It is the child of analytics.
u  How does the Qlik platform integrate with existing BI capability? u  Do businesses/IT know how to build and deploy a modern BI Platform? What education is involved? u  Are there specific Qlik best practices for using the platform, particularly in the area of self- service? u  Do your customers have a particular interest in data governance? If so, how does this manifest?
u  How many Qlik customers are relatively new to BI? u  New data visualization continue to emerge. Do you think more will continue to appear? u  Are we short of Data Scientists? Or are we short of good BI and analytics tools?
Upcoming Topics www.insideanalysis.com October: DISCOVERY / VISUALIZATION November: IoT December: INNOVATORS
THANK YOU for your ATTENTION! Some images provided courtesy of Wikimedia Commons

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See the Whole Story: The Case for a Visualization Platform

  • 1.
    Grab some coffee and enjoythe pre-show banter before the top of the hour! !
  • 2.
    The Briefing Room Seethe Whole Story: The Case for a Visualization Platform
  • 3.
  • 4.
    u Reveal theessential characteristics of enterprise software, good and bad u Provide a forum for detailed analysis of today s innovative technologies u Give vendors a chance to explain their product to savvy analysts u Allow audience members to pose serious questions... and get answers! Mission
  • 5.
    Topics October: DISCOVERY /VISUALIZATION November: IoT December: INNOVATORS
  • 6.
    What You See… uBeauty is only skin deep u It’s what’s on the inside that counts (literally) u A data visualization platform is key
  • 7.
    Analyst Robin Bloor is ChiefAnalyst at The Bloor Group robin.bloor@bloorgroup.com @robinbloor
  • 8.
    Qlik u Qlik offers avariety of data visualization solutions u Qlik’s Analytics Platform includes a library of visualizations for dashboards and applications that can be embedded and reused u The platform is powered by the Qlik Indexing Engine (QIX), an in-memory columnar data store that enables on-demand aggregations
  • 9.
    Guest: Dan Brault DanBrault, Senior Manager, Product Marketing, Qlik Dan Brault is a member of Qlik’s product marketing organization, which is comprised of global industry experts who lead Qlik’s industry and functional specific go-to-market initiatives spanning sales, marketing, solutions and partners. This includes the development of industry messaging and positioning, representing Qlik at industry specific events and briefings, and leading the overall horizontal and solution strategy for Qlik on a global basis. Dan is primarily responsible for creating a series of go-to-market strategies and toolkits targeted at various business functions to align with downstream organizations such as sales, alliances and marketing to execute these solutions and drive revenue. Dan joined Qlik in 2012 on the Product Marketing team and has developed his role and transitioned to the Industry Solutions team as Qlik has matured in their solution strategy around functional go-to- market around Global Solutions Programs.
  • 10.
    Visual Analytics: Seethe whole story that lives within your data The Briefing Room Daniel Brault – Sr. Mgr. Product Marketing October 4th, 2016
  • 11.
    Founded in Lund, Swedenin 1993 Headquartered in Radnor, PA, USA 39,000 customers and 1,700 partners in more than 100 countries 10 years’ growth outpacing marketMore than 2,500 employees 39,000 1,700 100
  • 12.
    3 Gartner recognizes Qlik®in Magic Quadrant for Business Intelligence and Analytics Platforms Source: Gartner, Magic Quadrant for Business Intelligence and Analytics Platforms, Josh Parenteau et al, February 4, 2016. The Gartner document is available upon request from Qlik. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Qlik. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.
  • 13.
    39,000 happy customers Communications, energy,and utilities Manufacturing and high tech Financial services Healthcare and life sciences Retail and services Public sector
  • 14.
    5 There is abroad spectrum of needs and analytics use cases across any business, all of which are important storage automated pre analysis reporting mobility embedded analytics collaboration and sharing analytic apps high performance databases preparation acquisition VISUALIZATION Visualization alone isn’t the answer Source: “The Digital Universe of Opportunities: Rich Data and the Increasing Value of the Internet of Things” – April 2014
  • 15.
    Maximizing analytic value HIGH LOW Analytic value BUSINESSUSERS DATA SCIENTISTS Descriptive analytics Reporting and viz tools Diagnostic analytics Predictive analytics (Why did it happen?) (What is likely to happen?) (What happened?)
  • 16.
    Maximizing analytic value HIGH LOW Analyticvalue BUSINESS USERS Descriptive, diagnostic and predictive analytics (“What happened?”, “Why did it happen?” and “What is likely to happen?” REMOVE GRAY LINEDescriptive, diagnostic, and predictive analytics (“What happened?”, “Why did it happen?”, and “What is likely to happen?”
  • 17.
    8 What constitutes amodern analytics platform? •  Data integration and management to enable complex, scalable analysis •  Data indexing to support freeform exploration and discovery •  Governance and security to protect data integrity •  Library of modern visualizations to visualize data •  Open and standard API access with full capability to extend and embed •  Toolkits to accelerate and simplify development and creation •  Choice of on- and off-premise deployment models •  Broad ecosystem and community to inspire innovation
  • 18.
    See the wholestory that lives within your data Innovative associative model enables users to probe all the possible associations that exist in their data, across all data sources, to answer not just “What happened?”, but “Why?”, and “What is likely to happen?” A platform for all your visual analytics needs More than a tool, Qlik’s platform approach enables centrally deployed guided analytics, self-service data visualization, embedded and custom built analytics, collaboration, and reporting Agility for the business user, with trust and scale for IT Supports the business and IT; data sourcing and preparation, visualization and analytics, collaboration, and reporting — all within a governed framework Why our approach is unique A visual analytics platform
  • 19.
    See the wholestory that lives within your data Example: Tell us all of the patients who had a hip replacement that cost more than $10,000; the surgeons that treated those patients and have used different prosthetics for those hip replacements… versus Associative visual analyticsLinear data visualization Result of the partial story: You reduce the number of operations Result of the whole story: You increase effectiveness of procedures to maintain the number of operations
  • 20.
    Governance is empowerment Reusability Securityand control Manageability Performance and scale Multiple data sources Agility for the business user, with trust and scale for IT so you leave no data behind
  • 21.
    Our modern BIportfolio Foundation QIX Associative Engine EnterpriseCloud®Desktop Value-added Services Applications Services Ecosystem
  • 22.
    13 Qlik platform-enabled visualanalytics Embedded analytics Custom analytics applications Self-service data visualization Qlik® Analytics Platform® Qlik Sense® Enterprise Guided analytics Reporting and collaboration Qlik® NPrintingTM Decentralized analysis and exploration for individuals and groups Centrally deployed guided analytics to multiple knowledge workers Analytics embedded in web and enterprise applications Custom-built analytics applications for internal and external use Pixel-perfect report distribution and storytelling across the enterprise QlikView®
  • 23.
    14 Connectivity to datafiles, Qlik DataMarket, standards compliant, application specific, and new web-based data sources Qlik Connectors™ This document and Qlik‘s strategy and possible future developments are subject to change and may be changed by Qlik at any time for any reason without notice. This document is provided without a warranty of any kind. The document may not be copied, distributed, or otherwise shared with any third party.
  • 24.
    15 Common Qlik ® solution areas byindustry sector Manufacturing and high tech •  Sales and marketing •  Supply chain •  Manufacturing operations Financial services •  Risk management •  Customer intelligence •  Cost reduction Retail and services •  Customer intelligence •  Merchandising •  Supply chain •  Operations Healthcare •  Clinical and outcomes •  Operations •  Finance and performance improvement Communications •  Sales and marketing •  Customer intelligence •  Finance •  Operations Life sciences •  Sales and marketing •  Clinical and operations •  Supply chain Energy and utilities •  Sales and marketing •  Customer intelligence •  Finance •  Operations Public sector •  Government spend analysis •  Workforce performance •  Crime analysis and intelligence
  • 25.
    16 Common Qlik ® solution areasby function Finance •  Financial planning and analysis •  Expense management •  Revenue and profitability •  Cash-flow and balance sheet •  Risk and compliance IT as a user •  IT infrastructure •  Asset management •  Governance and security •  Software and licensing •  Project management Human resources •  Total rewards •  Recruitment •  Workforce management •  Learning and development Marketing •  Market planning •  Brand management •  Campaign performance •  New product development and innovation •  Digital analytics Supply chain •  Procurement •  Vendor management •  Transport warehousing and distribution •  Supply chain performance •  Supply chain planning R&D and engineering Service and support •  Contact center •  Warranty analysis •  Field service •  Customer experience and lifetime value •  Support cases / helpdesk Sales •  Pipeline and quota management •  Customer analysis •  Product analysis •  Channel analysis •  Sales planning •  R&D pipeline •  Quality •  Health and safety •  Manufacturing operations •  Asset management and integrity
  • 26.
  • 27.
    experience it foryourself Create an app Qlik.com/download Share an app Qlikcloud.com Try an app Sense-demo.qlik.com Test your skills Qlik.com/us/services/training/skills-assessment
  • 28.
  • 29.
  • 30.
    21 ROI with Qlik®— Healthcare •  25% decrease in contractor employment needs •  $10m budget savings as a result •  1 year duration projects now reduced to 6 weeks •  €42m in procurement cost savings over 2 years •  231 hours/month reduced to 54 hours for BI work •  158 deaths per year have been avoided •  75% reduction in conference calls after QlikView® •  $36m in savings through Operations optimization •  120% attainment in account retention goals •  Forecasting accuracy went from 30% -> 7% variance •  65% reduction in reporting time •  10–12 day waiting period eliminated for research queries •  <30 day deployment time frame •  30% increase in revenue •  30% increase in clinical productivity •  25% increase in treatment plan completion •  $12–15m increase in annual revenue •  TDWI Best Practices Award winner
  • 31.
    22 ROI with Qlik®— High tech •  $100m in added revenue from the support and service contracts they are now able to monitor and quickly address •  $4m cost savings •  1 day to deliver first QlikView® app, subsequent applications take 2-3 days •  99% reduction in time to fulfill new BI application requests – from 6 months to a few days •  <6 weeks to deploy QlikView in Finance and Sales areas •  Before: “50% of the finance group spent 50 per cent of their time gathering reports” •  After: 30% est. savings on employees’ resources and time •  $1.25m in calculated savings by delaying EDW project •  Generates invoices from QlikView by combining multiple billing systems; avoided separate system purchase •  16 month calculated payback period for thousands of users •  95% reduction in time and manual effort to produce reports •  10–20% increased productivity of call center reps 10% reduction in cost per website lead
  • 32.
    23 ROI with Qlik®— Manufacturing and CP •  99% reduction in time spent on sales-related reporting •  Reduced audit time from 3 weeks to 2–3 days •  30% reduction in BI system TCO •  Replaced Cognos with QlikView® •  50% reduction in infrastructure costs •  Reduction in data volume from 40 to .3 gigabytes •  20 minute refreshes instead of 9 hours in the past •  20% increase in on-shelf availability •  A 3% reduction in waste •  <1 year ROI •  £300k incremental sales increase in 3 months •  45% reduction in waste production •  $2.4m in quantified savings •  50% reduction in machine changeover and setup times •  10% improvement in inventory optimization has resulted in hundreds of millions of savings using QlikView •  $18m of cost savings from a single Market Share app Top 10 Global High Tech Manufacturer
  • 33.
    24 ROI with Qlik®— Financial services •  5,000+ QlikView® users deployed in <6 months •  Big Data: 4.3m customers with 260m agreements and 800b cells analyzed in QlikView •  $221k projected cost savings not including reduction in time spent on manual budgeting and data reconciliation •  <8 week implementation •  25% improvement in lead conversion rates •  60% reduction in time and IT resource requirements for regulatory reporting •  17% overall business growth over 2 years attributed to QlikView •  $400,000 savings achieved over a period of 2 years •  <4 week deployment to business users •  10 days to achieve quantifiable ROI •  6 days to deploy first application
  • 34.
    25 ROI with Qlik®— Banking, securities, and investments •  5,000+ QlikView® users deployed in <6 months •  Big Data: 4.3m customers with 260m agreements and 800b cells analyzed in QlikView •  $2m estimated ROI for every 100 QlikView users •  $1b+ in increased deposits related to QlikView cross sell app •  $1m savings per year in printing expenses by analyzing 25k+ employees’ spend and changing behavior using QlikView Top 10 Global Retail Bank Top 10 US Retail Bank •  $1m savings by analyzing Market Data Services (MDS) spend •  5,000%+ ROI on overall QlikView investment •  60 FTE spreadsheet users re-allocated after QlikView •  <3 months payback period on QlikView investment •  $7.1m NPV calculated internal ROI Top 10 Global Investment Bank Top 20 Global Investment Bank •  $10.2m in cost savings within 4 months by identifying unnecessary resources and either eliminating or reassigning them •  96% year over year increase in staff productivity •  12 weeks for entire deployment in Westpac’s wealth management division
  • 35.
    26 ROI with Qlik®— Insurance •  $221k projected cost savings not including reduction in time spent on manual budgeting and data reconciliation •  <8 week implementation •  25% improvement in lead conversion rates •  60% reduction in time and IT resource requirements for regulatory reporting •  17% overall business growth over 2 years attributed to QlikView® •  $400,000 savings achieved over a period of two years •  <4 week deployment to business users •  10 days to achieve quantifiable ROI •  6 days to deploy first application •  1,000+ complex data sources governed with QlikView Expressor •  $300m of financial transactions reconciled down to the penny •  4 weeks to deploy 5 QlikView Expressor data flows •  $26m in claims fraud savings by QV discovery •  $7m avoided in Cognos upgrade/maintenance costs Top 25 U.S. Insurer
  • 36.
    27 ROI with Qlik®— Retail and wholesale •  With QlikView®, a one-month shopping event generated: •  17,237 discount code downloads •  16,330 new customer profiles •  50% increase in online sales vs. the previous month •  “QlikView is a superb tool for managing inventory by allowing you to optimize stock levels and lower costs associated with excess stock. By using QlikView in our day-to-day operations, we’ve improved inventory utilization by 5 percent.” •  QlikView drove better visibility into inventory reserves; consequently, inventory reserves dropped by $500,000 within a year after implementing QlikView •  50% as much time to access 80% more detailed information by using QlikView •  45 days to 30 days for inventory stock •  $1m savings within 3 months as a result of using QlikView
  • 37.
    28 ROI with Qlik®— Communications •  1+ terabyte of data each day analyzed in QlikView® which provides full visibility into network roaming traffic •  Lower TCO by displacing BO and Oracle •  Increased user satisfaction and faster query response times •  30% overall company revenue increase •  100% uplift in sales over 12 months for a leading brand •  £550k cost savings in the last 12 months •  10% increase in customer service rating for a leading brand •  35 point increase in NPS over 6 months for a leading operator •  30 day response times now accomplished in near real time •  12 weeks to develop enterprise apps shared across 5 businesses •  1 day to deliver first QlikView app, subsequent applications take 2–3 days •  99% reduction in time to fulfill new BI application requests — from 6 months to a few days •  $1.25m in calculated savings by delaying other projects •  Generates invoices from QlikView by combining multiple billing systems; avoided separate system purchase •  16 month calculated payback period for 1000’s of users
  • 38.
    29 ROI with Qlik®— Public sector (safety) •  £256,250 savings in labor time •  £80,000 savings in training costs •  £925,000 savings in technology costs •  97% accuracy rate in national crime statutory data submissions using QlikView® vs. a national average of 67% •  43 man years’ worth of data analysis done in QlikView •  9 months of work before QlikView now done in 1 minute •  3 hours to load and analyze 2b rows of crime detail; resulted in tracking down an alleged serial killer •  £350,000 savings related to crime mapping •  20 data sources analyzed 24/7 for emergency services •  “These four apps alone freed up 4,893 hours per year of no-value data compilation, with the associated payroll cost of $215,000. This was like getting 2.35 full-time employees for free.” •  “The number of open National Fire Incident Reports has been reduced by 600 reports — a 90 percent decrease in six months.”
  • 39.
    30 ROI with Qlik®— Public sector (government) •  €42m in procurement cost savings over 2 years •  231 hours/month reduced to 54 hours for BI work •  The Danish Justice Ministry have increased their case handling efficiency by 9% — equivalent to 60 full-time employees •  £3m savings in first year with QlikView •  £24m forecast over 5 years using QlikView •  ½ day reduced to ½ hour for typical in-depth analysis •  £150,000 savings per year for budget reports •  2 day improvement in monthly reporting process
  • 40.
    31 ROI with Qlik®— Life sciences •  15 hours per week time saved within customer service team •  8 hours per week time saved in finance team •  7 hours per month saved with tracking follow-up reports •  >80% of entire employee workforce uses QlikView® Top 20 US Life Sciences Company •  “The investment in QlikView has earned itself back over 5 times times already.” •  4 hours per week per person saved on report creation •  34% savings in 2013 related to a cellular spend monitor app that integrated employee info with 7 data sources
  • 41.
  • 42.
  • 43.
    The BI Universe(Simplified)
  • 44.
    A Variety ofFlavors u  Familiarize u  Read/browse u  Visualize u  Examine/drill u  Snapshot u  Utilize u  Monitor u  Act u  Interact/investigate u  Estimate/predict u  Embed
  • 45.
    Beyond The Madd(en)ingSpreadsheet Most of the time you do not just view data, you interact with it:   Anatomically – via drill down and summary   Mathematically – via algorithms Exploratively – via a variety of perspectives   Topologically – through its visual appearance
  • 46.
    Data Consumers &Explorers SPECIFIC USER TYPES: Needs to be informed/ enabled in an easily digested manner THE CONSUMER Needs to be provided with: • an exploratory capability • a versatile set of tools • a versatile set of visualizations • training/education THE EXPLORER
  • 47.
    Self-service & Productivity Thelevel of self-service and its usefulness are not simple things. In the best of circumstances the user probably cannot self-design the way their whole job works.
  • 48.
    Total BI BI isthe feedback loop for corporate systems. It is the child of analytics.
  • 49.
    u  How doesthe Qlik platform integrate with existing BI capability? u  Do businesses/IT know how to build and deploy a modern BI Platform? What education is involved? u  Are there specific Qlik best practices for using the platform, particularly in the area of self- service? u  Do your customers have a particular interest in data governance? If so, how does this manifest?
  • 50.
    u  How manyQlik customers are relatively new to BI? u  New data visualization continue to emerge. Do you think more will continue to appear? u  Are we short of Data Scientists? Or are we short of good BI and analytics tools?
  • 52.
    Upcoming Topics www.insideanalysis.com October: DISCOVERY/ VISUALIZATION November: IoT December: INNOVATORS
  • 53.
    THANK YOU for your ATTENTION! Someimages provided courtesy of Wikimedia Commons